Ross Dress for Less’s earns a 1.6-star rating from 661 reviews, showing that the majority of bargain shoppers are dissatisfied with their finds.
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employment
I worked as a stock lead with Ross i started after an entire stock team had been fired. Well Ross has an amazing process that if you have the right amount of people it works great. I was suppose to have 15 employees on my team and i only had 7 and most of the time a few would call in or even no call no show. Never a disciplinary action. If i requested off, none of the work would get done and i would have to work 11 hour shifts once i returned, I never called in, i was the first one there and the last to leave. Anything my manager asked of me i did and any advice given i used it. Ross was perfect as far as schedule pay and benefits. Everything about this company is great even their process, but their managers are not capable of training the process. I was fired due to productivity. When i think of the time and dedication i invested in this job it hurts physically and mentally. They lose a lot of loyal and dedicated employees due to managers being incompetent. But im building a company that insists if a business does not treat their employees right, they lose their customers.
customer service
The ross stores are close to my house, and there are a few items that I find convenient and cheap to get there, such as exercise clothes. But there is one store in particular where I almost always have a terrible experience, i'm surprised at myself for coming back there to shop. And today is no difference, but today is probably the last time they have me a...
Read full review of Ross Dress for Lessstore
I just visited the Ross store on Milwaukee in Boise Idaho and they had just polished the floors. The fumes from the chemicals they used were so overwhelming they actually made me sick to my stomach and gave me a severe headache. Breathing in all those fumes is not healthy for anyone there was no doors open for ventilation I actually didn't even finish...
Read full review of Ross Dress for Lesscustomer service
Poor quality customer service is a standard here at my local Ross dress for less store. I understand how working there must be a super boring chore. Doubt they pay more than minimum wage. Albeit, you have a job dealing with customers put on your happy smiling face and don't be a [censored]. If you have a designated area for a line... put a [censored]ing sign up.
Read full review of Ross Dress for Lessblack purse I purchased on saturday october 26,2019
Been happy with your store. I purchased a black purse sat October 26, 2019. I love the purse. So today I was shopping with my mom with my new purse 10/29/19 when my shoulder strap broke. Was very upset. Told the cashier. He wasn't even sympathetic. Said you need your receipt or the ticket. Unfortunately I didnt save it as nothing has ever broke that I bought from your store. I know the purse was only 14.99. I came home and cut the strap. I will have to use it till I can find another one. I know nothing will be done. Just had to vent.
an employee names erin
it was about 11:10 am on Tuesday October 29th 2019, I was in the checkout line, the line was long and there was a line for returns as well. there was only one employee at the register. her name was Erin and she looked to be about 40 years old. I asked her politely if there were any other employees that could help with the lines, she told me there was only...
Read full review of Ross Dress for Lessmanager
On Thursday 10/17 my family and I were in the Ross store around 10pm. While walking through the store a girl came up and tried reaching in my husbands pocket. He felt the tug and looked at her. She walked away. We went up to the register to buy our stuff and asked the cashier to talk to the manager. She called for a Stephanie. We asked if it was a short...
Read full review of Ross Dress for Lesslack of incident report at the store
I was shopping and walked to the register to pay for my items. I bumped my foot on one of the shelves that was on the floor in the middle of the aisle. I paid for my items and checked on my toe and was in pain. I asked the cashier for the supervisor and she didn't do anything. I asked her to file an incident report and waited for her to return. After a long...
blue jeans
Today I wanted to complaining about the SECURITY at Ross store # 0175 at San Jose next to Walgreens and TK Noodle. On Tuesday 10/22/2019 at 3:40 pm, the SECURITY was waiting for me after I got out from fitting room trying on 2 pair of jeans . He told me to hung up the 2 pair of jeans and he was searching it . I didn't do anything wrong . It was really kind hurting my feelings and I'm very mad and very upset. This security is an ASSO . He didn't tell me why he was searching my jeans . I am shopping there all the time and until today, I was having a problem with the security ASSO. I would never shopping at that store no more! I really dnt know maybe the Asian women at the fitting room calling the security . Maybe she thought I was stealing something. I was asking her if I could used the restroom and then I put 2 pair of the jeans on the shopping blue basket there. Then she said sorry restroom out of service and I said ok . So I told I wanted to try on the 2 pair of jeans and she grabbed those jeans and put the hungers on. I said why you put hungers on I'm going to try it on and she said it a store policy and I said ok. Later security there waiting for me and searching the jeans. I hope the Ross corporate office fired this Asian women and that Security guy .
cashier # 523918
I went to return an item bought from another ross store..the associate gave a little old woman ahead me a hard time. Then when it was my turn she scratched off the tag of pair of shoes and told me sorry I can't return these, very rudely and impolitely. This associate should not be helping with customer service being rude especially to the elderly. Thi...
Read full review of Ross Dress for Lessservice
On 10/17/19 @ 7:30 pm, I went to do some Shopping and when I was ready to purchase my items, there was only 1 cashier, while many others (4 people) going back and forth, and no one help the other cashier. There were two people in the returns area and a security talking to each other, not about work, but just talking. It wasn't until I made a remark twice...
Read full review of Ross Dress for Lessservice
I have been working at Ross for a few months now. We currently have new management. On three separate occasions I worked between 7 to 9 hours and was not given a break. I asked another supervisor about the rules on breaks and she said that if anyone works over 6 hours they get a mandatory break. I have health problems and need to sit down and eat and they...
Read full review of Ross Dress for Lessterrible customer service by cashier harpreet
I am a dentist and my wife's a eye surgeon we are currently work and resides in UK. We are usually visiting San Francisco premium Outlet store twice a year. When we come here we visit to Ross to by some bags so this time as well we visited there to buy some hand luggage to put the stuff we bought from outlet. There was a women called Harpreet on the counter...
Read full review of Ross Dress for Lessnot being able to buy glasses
While I was finishing paying I saw some glasses that I love ..the glasses didn't have a price but one employee that was taking care of me and said there 4.98.. I responded with I'll take them ..the manager came over and said they couldnt sell them to me cause it didnt have a price tag..and that they had to go through a process to figure it out how much were...
fitting rooms
Took my daughter shopping this evening to learn that the dressing rooms were closed and 2 new ones were upfront. We waited 25 minutes for my daughter to get into one of them. We were next in line. Several people behind us left with the wait. I understand they are cheaper then paying someone to stand in the back but the wait for two tiny dressing rooms in ridiculous. We will not be back!!
Read full review of Ross Dress for Lessboots
I wanted to try on some boots that went up beyond my knee but I was wearing tight jeans and they didn't quite fit over the jeans. I could not pull the jeans up enough to try on the boots. So I asked if I could try them on in the dressing room but I learned it's a store policy not to allow shoes in the dressing room. I talked to the manager on duty who...
Read full review of Ross Dress for Lesswage theft and unethical management
I have worked at Ross Dress for Less for over a year now. The company is very hard on managers about payroll. Communication is terrible. Associates will be notified sometimes less than an hour before their shift starts that they have been cut. Sometimes I show up to work my shift after getting ready and driving to work, only to find out my shift has been cut when I try to clock in. Managers don't care, they say that's how retail is and to get used to it. I've worked in retail nearly 20 years, even companies like Walmart that has a terrible reputation for how they treat their employees. Ross is worse! They retaliate against you for calling the Alert Line, so always do so anonymously. Managers have each other's backs, not the backs of their employees. Their new favorite thing to do is to get employees on the closing shift to clock out early and continue working off the clock. They also tell you to not clock out and then punch in an earlier time than when you actually left. That is wage theft, and it is ILLEGAL, period. If you dispute it on your time card though you get in trouble for getting the manager in trouble. They cut your hours down to nothing in retaliation, hoping you'll find another job, because they know a lawsuit can come about of they actually fire you. This company has no integrity or standards. I just have too much other stuff going on in my life to look for a different job at the moment. Thinking of filing complaints with local labor boards, but I need my job. I live in a right to work state, so they can fire you for any reason.
management
This store is always a mess. The associates here complain in front of the customers about how the managers are awful and lazy. I overheard them saying about how a female manager is always in the office and doesn't help them and how they dreaded closing with her because she is so lazy. They take forever to get jewelry and there is always a line. I love...
Read full review of Ross Dress for Lessfitting rooms
I was attending a wedding this weekend and went to a Ross near me around 9pm Friday night. After sifting through I found a few dresses and wanted to try them on, however, the fitting rooms were blocked off and I was told they'd been closed for the night so that the associate could put clothes back out. Now I've worked in retail and understand the desire of...
Read full review of Ross Dress for Lessworker
I recently went to this Ross and one of the workers was very disrespectful. I did not get her name but I'm pretty sure it was the manager since she was monitoring the people at the cash register. She was giving me dirty looks and demanded me to hurry up when my card has gotten declined. She also said and I state, " i dont understand if you don't have money...
Read full review of Ross Dress for LessRoss Dress for Less Reviews 0
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Overview of Ross Dress for Less complaint handling
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Ross Dress for Less Contacts
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Ross Dress for Less phone numbers+1 (800) 945-7677+1 (800) 945-7677Click up if you have successfully reached Ross Dress for Less by calling +1 (800) 945-7677 phone number 0 0 users reported that they have successfully reached Ross Dress for Less by calling +1 (800) 945-7677 phone number Click down if you have unsuccessfully reached Ross Dress for Less by calling +1 (800) 945-7677 phone number 0 0 users reported that they have UNsuccessfully reached Ross Dress for Less by calling +1 (800) 945-7677 phone number
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Ross Dress for Less emailswebmaster1@ros.com100%Confidence score: 100%Support
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Ross Dress for Less addressOffice 5130 Hacienda Drive, Dublin, Maryland, 94568, United States
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Ross Dress for Less social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 17, 2024 - View all Ross Dress for Less contacts
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