Menu
For Business Write a review File a complaint
Ross Dress for Less Customer Service Phone, Email, Contacts

Ross Dress for Less
Reviews and Complaints

www.rossstores.com

Learn how the rating is calculated

1.6 2 Reviews 659 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Ross Dress for Less Complaints 659

ComplaintsBoard
O
7:22 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My Name is Orlando Collins Phone Number [protected] Date: 2/22/20 Time: 11:30 am me and my son came to Ross dress for less and was followed around the store by a Loss Prevention worker Named Bryan. This guy walked up to me and my son and asked us if were we stealing in front of a store full of people. I asked him why was he talking to us that way and that...

Read full review of Ross Dress for Less
ComplaintsBoard
C
9:04 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This Manager, Friday Ann is very rude. I met her at another location and she ignores you when you talk to her and with a stone face treats you like she doesn't care if customers are staying or going.in PA the stores that I shop at never charge a tax on clothes.in different Ross stores this policy is different. Some stores do charge the tax some do not. I...

Read full review of Ross Dress for Less
ComplaintsBoard
C
4:41 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am filing a formal complaint against Ross Stores Glendale. I worked there under a District Manager named Franklin Cho, and a Store Manager named Gabriel Lopez. I was harassed so severely by both of these managers during my time there. Not only was I harassed by them, I was harassed by Oswaldo Perez and Margarita Pina during my time there. They managed to...

Read full review of Ross Dress for Less
ComplaintsBoard
C
10:59 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Beware of this location!!! Save yourself the heartache and the emotional pain, and do not work here by any means!!! The managers are RACIST and this store is filled with racist hate crimes. Especially a manager by the name of oswaldo perez. They are RACIST and disgusting! He is a disgusting PIG!!! I now have anxiety and trauma working for a jerk like him! He deserves to get fired!!

Read full review of Ross Dress for Less
ComplaintsBoard
D
2:31 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was shopping for an outfit to wear to a wedding. I purchased 4 choices, planned to run them by my sister, make my final decision, and return the unwanted items. As I was leaving the store, the security alarm sounded. The security guard took things out of my bag and located an anti-theft device on one of my items. After the device was removed, my...

Read full review of Ross Dress for Less
ComplaintsBoard
M
3:29 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On January 28, 2020, I visit the Ross Dress For Less store 1565 Wichita KS around 1:50 pm. I proceed to do my shopping to find some good deals on clearance items and the Manager by the name of Virginia and Area supervisors were holding clearance merchandise and not sharing with customers. I ask for markdown that they are scanning and putting in cars, and...

Read full review of Ross Dress for Less
ComplaintsBoard
K
7:46 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On 5/24/2019 while visiting my son in Phoenix, Az, I purchased a pair of black Life Stride Simply Comfort shoes which I have worn only a few times to church. They practically look new. Last Sunday I noticed that the inside seam of the right shoe was coming apart. I got my receipt & went into my local La Quinta, Ca store but they said it had been too many...

View 0 more photos
Read full review of Ross Dress for Less
ComplaintsBoard
E
4:11 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am a visitor here in LA from Virginia for a few days to see my friends and Yesterday around 5:30 PM I entered to the store and Unfortunately I left my Micheal Kors purse inside the cart while I was checking items. For a while I did not check my cart as I was talking with my friends. Then after minutes I realized the cart is not there! At the same time I...

Read full review of Ross Dress for Less
ComplaintsBoard
M
8:21 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I'm writing this review to inform Ross corporation of the very unprofessional way of your current store (1109) manager of Homestead Florida with name SAM, hi letting my brother know that he was no longer an employee of the store. My brother went in to buy a few things and when he went to pay, my brother gave him (SAM) the discount card that is when he...

Read full review of Ross Dress for Less
ComplaintsBoard
T
12:07 am EST

Ross Dress for Less wait in line

Went to Ross's this evening. Found what I needed then proceeded to the check out. Four customers ahead of me was complaining after waiting over 15 minutes for help. To add to this only 2 cashiers and one walks away to put away hangers! Grrrr! We all look at each other in awe! When I finally get to the check out two more cashiers open up their station. Just no urgency to help take down the line.
Unacceptable customer service!
Where's the accountability? No one seemed to care!

Read full review of Ross Dress for Less
Hide full review
ComplaintsBoard
D
5:46 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Supervisor name gloria salvador harrasing my father every day. She yelling my father every day my father is 67 years old. And my father got sick because of this. My father having now emotional distress because of her. And theres one big shocking happening things you should know this supervisor gloria salvador asking my father to commit something's against the law.. give me a call for more detail [protected]

Read full review of Ross Dress for Less
ComplaintsBoard
M
5:25 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am compelled to make this complaint, on december 7, 2019 I am shopping in your store in los lunas nm, when I hear all this loud yelling... I proceed to go to the front to the cashier and this woman is yelling to this young man, "get out get out get out of my store...!"it was scary. I asked the cashier who is that woman? She said the manager, I am...

Read full review of Ross Dress for Less
ComplaintsBoard
M
12:49 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Ross Dress for Less management

I feel like I was wrongfully fired because I was let go about something I was never made aware about. I never got any type of proper training I was just thrown into the mix to basically sink or swim. I was let go because I used my employee discount for friends/family. This was my first offense and until now I never gave them any reasons not to trust me or question my character. If they needed me there early I came, always stayed late for them, never called out, I even came in on my days off. Ross used to change my schedule all the time last minute and I never complained. So I found out Christmas Eve I was going to be suspended while they investigated me and I found out Friday I was being let go. The amount they said I "stole" Due to the discount was a total of $58.92. Why didn't Ross say anything after the first time I used my discount.

Read full review of Ross Dress for Less
Hide full review
ComplaintsBoard
A
2:55 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am not complaining to get anyone in trouble. I just want the practice of putting the security tag in leather where the holes can be seen once the tag is removed to stop. I purchase a leather vest over the holiday and when I got it home there was a hole where the security tag was removed on the shoulder area plus you can faintly see the outline circle of...

View 0 more photos
Read full review of Ross Dress for Less
ComplaintsBoard
A
11:20 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was told my girlfriend couldn't use the bathroom by one employee named Kylie and then another employee let my girlfriend use the bathroom. After using she was comforted by Kylie because I guess the other girl wasn't suppose to let her use it. And she said "I would really appreciate it if you didn't go to another employee and take my answer for what it i...

Read full review of Ross Dress for Less
ComplaintsBoard
M
12:30 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I recently came up to ross to shop for Christmas and one of your employees Ensationable smith refused to ring me up because of my odor i do day labor i couldn't shower to spend ny hard earned money with you guys and thats what i get? she was very loud and rude i felt very embarrassed so i got her name & left i will be giving you guys a bad review thank you and have a good day

Read full review of Ross Dress for Less
ComplaintsBoard
T
6:25 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Ross Dress for Less debit card purchase / cash return

Let me just state that my bank honors a debit card purchase as cash and the money is taken out immediately. Upon going into the Ross department store I provide receipts and identification and I request did that the amount be returned in cash as I use debit and I have since lost a debit card. I also provided with the picture of the card so that they can see that it's me and that those last four digits match. I'm a hundred percent convinced that I'm being discriminated against because is up to the store to the store manager and the people that work there as to whether or not they return my purchase in cash. I hate to insinuate that but the company leaves me no choice as they leave that decision to management as to how they want to treat the situation. With all due respect I am going to Ross at 19th Avenue and Bethany the Christown Mall. I will attempt to return these items again and I hope that will act in a civilized Manor and just allow me to make this transaction in the same way they allow me to purchase it again my Bank has provided the Financial Funding via debit they look at it as cash as do companies that accept that type of payment what is making Ross so different or is it that what was making the decision sees me different

Read full review of Ross Dress for Less
Hide full review
ComplaintsBoard
M
9:56 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Ross Dress for Less purchase was charged twice in official receipt

Receipt No. [protected]
Date of Purchase: November 28, 2019
Store Location: Dededo, Guam
As it appears in the receipt, an item was charged twice:
[protected] GEO CIRCLE ROPE BL $17.99
[protected] GEO CIRCLE ROPE BL $17.99
I would like to request refund of above amount. As the item was purchased using a credit card, please credit back the overpayment.

Thank you.

Read full review of Ross Dress for Less
Hide full review
ComplaintsBoard
T
6:04 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was recently in one of your ross stores located on Laurel Cyn Clvd and Osborne in Pacoima CA. Both security and store personnel where more concerned with following customers around to I am assuming in an attempt to prevent theft. However me a shopper in stores. It made me very uncomfortable to know that I was being followed throughout the store. I...

Read full review of Ross Dress for Less
ComplaintsBoard
M
2:04 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On Tuesday November 5, 2019 I went to Ross and purchased some items and because I'm a senior citizen I gave the cashier my ID to show proof which she did look at it. When I got home I noticed that one of the item I bought I would return so I planed on coming back later in the week. I did notice that on my reciept I didn't get the senoir discount and not...

Read full review of Ross Dress for Less

Ross Dress for Less Reviews 0

Looks like Ross Dress for Less has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Ross Dress for Less, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Ross Dress for Less

Screenshot Ross Dress for Less
Ross Dress for Less is a discount department store offering a wide range of clothing, footwear, and home accessories. They specialize in off-price merchandise, aiming to provide customers with brand name items at reduced prices. Ross emphasizes a no-frills shopping experience, focusing on value.
How to file a complaint about Ross Dress for Less?

Here is a comprehensive guide on how to file a complaint against Ross Dress for Less on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If not, create a new account to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with Ross Dress for Less in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with the company. Mention key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents that can strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it to ensure all necessary details are included.

8. Submission process:
- Click the 'Submit' button to submit your complaint to ComplaintsBoard.com.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com to stay informed about the progress.

Ensure you follow these steps carefully to effectively file a complaint against Ross Dress for Less on ComplaintsBoard.com.

Overview of Ross Dress for Less complaint handling

Ross Dress for Less reviews first appeared on Complaints Board on Aug 31, 2006. The latest review That am not full time was posted on Jul 7, 2024. The latest complaint health complications from abuse was resolved on Feb 05, 2020. Ross Dress for Less has an average consumer rating of 2 stars from 661 reviews. Ross Dress for Less has resolved 89 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
2.4
37 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Ross Dress for Less Contacts

  2. Ross Dress for Less phone numbers
    +1 (800) 945-7677
    +1 (800) 945-7677
    Click up if you have successfully reached Ross Dress for Less by calling +1 (800) 945-7677 phone number 0 0 users reported that they have successfully reached Ross Dress for Less by calling +1 (800) 945-7677 phone number Click down if you have unsuccessfully reached Ross Dress for Less by calling +1 (800) 945-7677 phone number 0 0 users reported that they have UNsuccessfully reached Ross Dress for Less by calling +1 (800) 945-7677 phone number
  3. Ross Dress for Less emails
  4. Ross Dress for Less address
    Office 5130 Hacienda Drive, Dublin, Maryland, 94568, United States
  5. Ross Dress for Less social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 17, 2024
  7. View all Ross Dress for Less contacts
Ross Dress for Less Category
Ross Dress for Less is ranked 45 among 124 companies in the Retail Stores category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.