Ross Dress for Less’s earns a 1.6-star rating from 661 reviews, showing that the majority of bargain shoppers are dissatisfied with their finds.
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Employee / assoc: 229520 / store # 1313
I love ross and shop at ross almost twice a week every week. I honestly go during my lunch breaks to take a break and have some me time. I purchase so much there like house things, personal items, gifts, even a lot of stuff for our church.. I have never complained or even made a complaint about this store or any store. But today was the day. I was so mad...
Read full review of Ross Dress for LessAssociate (Carrie)
On september 11, 2020 carrie ran into the stock-room where I was started to holler and scream at me she, did this three times to the point my supervisor keith jones and an mod pulled carrie away from me... I was told there's an investigation so, I am not allowed too work or get paid while, investigation is going on however, it seems the one that came after me is allowed to work her name is carrie. Why can she work? Manager joseph mitchell won't talk too me...
Rude and aggressive cashier
Today I walked into a ross store in torrance california to return and purchase some item's. I did not not I was standing in the wrong line so when I walked up to the register the cashier who attended me told me I was in the wrong line so I asked her then where is the line at?! And she was extremely rude and told me not to give her any attitude when I did not give her any attitude this cashier was aggressively rude towards me very unprofessional. She seem's not to like her job at all she should not work in customer service if she's going to treat customers the way she did. Even another customer that was standing behind me witness everything and nodded her head and told me that the cashier is very rude. Im a paying customer and shop at ross very often but will not return to that store again. Managers need to take more action towards employees like that!
Employee / manager
It is a Saturday night and I get off work at 9 pm. My girlfriend and I decide to go to target and then she had a return to Ross at 7741 north MacArthur blvd Irving Texas, so she left target early and drove over to Ross and I was to walk over there when I was done. She had arrived fifteen minutes before 10 at which point the manager was standing at the door...
Read full review of Ross Dress for LessThe customer service in the store
I go there for great shoe prices. womens and then boys section, i noticed two of the "security" women talking about me. Of all things ive been there for less then 10 min. I ask is there something wrong or that i should know about. They are all 7th graders! Kayla is her name, i know this so well because she shoved her name tag in my face just a bit away from...
Read full review of Ross Dress for LessI am complaining about a purchase I made today
Today at 2:22pm on 08/17/2020 I went to ross store # 0254 and I made a purchase of maternity shorts and I realized that inside the pocket on the right side of the store there was 8 pins inside.. And im really upset because my baby got hurt. Can you please give me a refued
Refusal to accept returns during Tax Free Weekend
I went to a Ross Store on 8/7/2020 at 170 E Stacy Rd, Allen, TX 75002 to make a return & was informed their return system was down. On 8/8/2020 I then went to a Ross Store at 1751 N Central Expressway, McKinney, TX 75070 to make my return & was told their return system was also down. I find it pretty convenient that on tax free weekend from 8/7-8/9/2020, their return system is down but not their point of sale system. I also think this was a deliberate & strategic business move at the expense of the customer.
Manager complaint
Manager attitude, Meyling Abondo
This manager, treats people and her employees so unprofessionally. She is so rude and vulgar. Every time I go to ross she treats people and staff poorly. And i've witnessed her yelling and verbally abusing her staff., like saying get out of my face... She literally yells and uses a terrible tone and mocks her staff... I'm starting to hate going to this ross or shop there because of her. She is a terrible person and people will walk away from such negative environment.
Current store policies
Today, 07/25/2020 I went to Ross in, 958 W St Rd, Warminster, PA 18974. After browsing around I decided to try on 2 pairs of Jeans, I went to the nearest fitting room but they had a closed sign and it said you should use the fitting rooms in the front of the store, so I walked up and both of them were closed as well. I asked the girl that is counting the...
Read full review of Ross Dress for LessCustomer service for returns
On June 4th I purchased a dress at Ross in zip code 23713. When the girl checked the dress out, she was very nice and said that because of the Pandemic, you will have 60 days if you need to return this. I was very surprised and said that I thought it was 30 days. She said no, we are allowing 60 days. I thanked her and left the store. Because of treatments I...
Read full review of Ross Dress for LessManager attitude, Deana Bond
This manager, Deana Bond, treats people so unprofessionally. She is so rude and vulgar. Every time I go to ross she treats me so poorly. And i've witnessed her treating others as so. She literally yells and uses a terrible tone and mocks me. She kicked me and other people out of the store 5 minutes before closing, saying we are closed. Yelling at me saying...
Read full review of Ross Dress for LessExtremely rude cashier fort smith arkansas
I have only been in Ross a couple of times. So today, I was out shopping and thought I should give it a try. I found an item that I wanted to purchase and went to a line where a sign said wait here to be called. A cashier called for next customer and I started to go when another cashier shouted loudly at me in front of everyone that it was not my turn that...
Read full review of Ross Dress for LessThe whole store theme and attitude
I have been a customer to this store for over 20 years. I found this store has some issue, is about item they sell. Unexplained attractive and price. I do not like that much after you shop this store for over two times. Because you do not know what are you buying at all, where they from, who made it, why is so affordable compare to other store, so far and so forth.
And yesterday, confrontation happened. I was like usual, I like to say and greet the store when I get inside to visit them.
at Phoenix, AZ East Baseline store, the manageress was actully like a lunatic. I saw her walked by so I say, how are you? And she is refused and talked back very oppress language wording. And tell me I can only pick 1 item to buy in the store. On my hand I was holding at least 3, does it me she asked me the put down 2, if not she will put me in jail or something.
I meant if you think you are dressed very nice and worked and walked around the store can humiliated a 52 year old female retired working sophisticated woman like that with a breeze of ocean sweetness air. I think you have mental illness and needed to quit your job and have a change of environment. I am just a shopping guest.
This woman is so sick, I would never wanted to shop their anymore until that woman leave the company store. This is ridiculous, assuming employer and customer is dead and held a private party at the store to challenge customer and speak to them like a slave. YOU ARE HAVING TOO GOOD SCHEDULE in you work place. I would fire you if I am you boss immediately with no issue questioning. Can not imagine in the public. A manageress like you greet the client like that and carry the name of manageress from the store to make up your duty on the day. You are some kind of maniac.
Managers issues
Worked for Ross 7 years as part time and full time associate. Last Ross was my 4th location with transfer. this store located at spring Cypress Tx.25843 us 290 Cypress TX 77429. I transferred in October 2019 and worked very hard over there reorganized all store make nice and nit even I've seen rewiews that customers start like more because store wa...
Read full review of Ross Dress for LessManager
After waiting outside the store, making sure to stand on the blue lines, mask on I was allowed to enter the store, I walked into the doors and behind the glass next to the jewelry, I wanted to check the color of a lipstick that had no color on the box, it was only $2.00 so I wanted to buy it, however it was covered in plastic, I asked the clerk if I could...
Read full review of Ross Dress for LessManager
I've been a customer at the Ross on 8021 E. Kellogg dr Wichita Kansas 67207 since they've pretty much opened in that location. The store had been stupendous as all the employees and staff were all conscientious and the customer service was outstanding until the new Hispanic manager by the name of Virginia has become the manager. Since the Ross have been...
Read full review of Ross Dress for LessReturns
On 03/01/2020 around 9:00pm security raymon started a fight/arugment with me about a toy that was missing a piece for the price of $12.99. He got in my face and told me that I could not return the item with a receipt. I never in my life been treated with so much disrepect. Whe did security became the manager, assaulted me in front of customers. Who does that???
Read full review of Ross Dress for LessCashier service
Stafford Va location associate 978914 is toxic to your store. No help to me whatever upon purchasing large rug. He dropped rug on the floor and left it there where everyone needed to walk around it. When I returned from getting my car in front of store to pick up, the rug was still on floor. Cashier didn't even acknowledge me. He also didn't charge me for a large floor lamp that was obviously I had. He had attitude problem when I told him he forgot to charge me. The worst cashier I have ever encountered in my life! If I go back in that store and see him I will walk right back out.
Store employee
The loss prevention employees were following myself and children in store the whole visit. My daughter was in the changing room trying on clothes. While my daughter was back there a woman walked to the back with some clothing that set off an alarm. The security all came to the back and one of the undercover guards was literally stirring at me with an evil...
Cashier at Check out
I have never made a formal complaint, ever. But todays check out experience with this particular employee was shocking. I could not believe how very unprofessional she was. It was a very unpleasant brief experience. Rude, no eye contact, use a finger to point instead of talking, yelled NEXT! while tossing my bag at me, , before I even finished putting my...
Read full review of Ross Dress for LessRoss Dress for Less Reviews 0
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Overview of Ross Dress for Less complaint handling
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Ross Dress for Less Contacts
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Ross Dress for Less phone numbers+1 (800) 945-7677+1 (800) 945-7677Click up if you have successfully reached Ross Dress for Less by calling +1 (800) 945-7677 phone number 0 0 users reported that they have successfully reached Ross Dress for Less by calling +1 (800) 945-7677 phone number Click down if you have unsuccessfully reached Ross Dress for Less by calling +1 (800) 945-7677 phone number 0 0 users reported that they have UNsuccessfully reached Ross Dress for Less by calling +1 (800) 945-7677 phone number
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Ross Dress for Less emailswebmaster1@ros.com100%Confidence score: 100%Support
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Ross Dress for Less addressOffice 5130 Hacienda Drive, Dublin, Maryland, 94568, United States
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Ross Dress for Less social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 17, 2024 - View all Ross Dress for Less contacts
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