Claim 751605. This is the biggest scam ever. Master protection plan is supposed to reimburse me an approved $600.00 for replacement of the furnace motor fan. It was in the dead of winter with over a month of waiting, Sears failed to fix. This was 11/14/22. It's now 8/30/23 and after more than 50 calls and the same fake line given to me, I am still waiting for my reimbursement.CLAIM DETAILS
CLAIM 751605
CLAIM STATUS
Claim Submitted Date
11/09/2022
Claim Submitted By
CUSTOMER
Claim Type
Alternate Service Provider
Product Type
FURNACE
Case Number
7562955
Requested Reimbursement Amount
1200.00
Requested Reimbursement Type
Requested reimbursement type
E-Gift Card Email Address
Service Order Unit
0009784
Service Order Number
[protected]
Verified Service Order
Y
Agent Override
AgentOverride
Approved Amount
600.00
Approval/Deny Flag
Approve/Deny
Contract Details:
Customer Number
[protected]
Contract Type
Master Protection Agreement
Contract Number
[protected]
Item Description
FURNACE,GAS,1YR,SHIP ONLY
Contract Start Date
06/08/2021
Contract Expiration Date
06/08/2026
Retailer
Sears (Incl Hometown & Outlet formats)
Customer Details:
First Name
ELENA
Last Name
FIGUEROA
Email Address
[protected]@GMAIL.COM
Phone Number
[protected]
Primary Address Line 1
620 PARK AVE
Primary Address Line 2
City
YONKERS
State
State
Zip Code - Customer
10703
Mailing Address Line 1
620 PARK AVE
Mailing Address Line 2
City
YONKERS
State
State
Zip Code - Customer
10703
Desired outcome: Please pay me my approved $600.00 for the replacement of my furnace motor fan.