Sheetz’s earns a 1.0-star rating from 1498 reviews, showing that the majority of convenience store patrons are dissatisfied with overall shopping experience.
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Food
On July 6 2021 at 4:15 pm I stopped at a sheetz store on Julian Allsbrook Hwy in Roanoke Rapids, North Carolina for gas and food as we traveled from South Carolina back to Maryland. ( Anytime there is a Sheetz store that is our only option as they are always great). However when I went into this store it was dirty, The coffee bar and soda area was sticky...
Read full review of SheetzEmployee at Colonnade Blvd Sheetz
There is an employee at Colonnade Blvd Sheetz that always tries to get my valid NYS drivers license rejected by upper management when I try and purchase age restricted items. This didn't become a problem until a few days ago when he was finally able to convince his upper management to reject my drivers license without even scanning it. What made the...
Read full review of Sheetzmy food
my food was not even well made, everything is everywhere, the nachos are cold, the food looks nasty, i am not happy.
Hiring process
This company discriminated against me and my boyfriend during their hiring process. We both had all the qualifications for the positions we applied for. We were both stopped in the process by Holly...him for being to old and me for some reason. She was rude during the interview by obviously eating and not paying attention on top of being late and not being there when i first called. Its no wonder they are always short staffed and have long waits for service since they don't hire talented or qualified people due to age or one persons opinion. A good company allows a few interviews and not just one unqualified poor interviewing skilled person.
Desired outcome: Email as to why I was not hired
Obviously you were NOT qualified. You were not as worthy as you claim. There were probably people that have better qualifications than you. It is a lot easier to claim discrimination than to admit that someone is better than you. But it is also immature. Besides if they did hire you, you would have probably claimed discrimination when things did no go your way. Even if you were in the wrong. Also you have no proof shev was eating while on the phone. I am sure that you are only calling her rude because she did not hire you. You are nit better than the other applicants. Sorry to burst your bubble. I have a feeling your attitude is what lead to not being hired. Even if you have all the qualifications you do not have the personality. Obviously someone is more qualified than you but are too stubborn and arrogant to see this. You are not guaranteed a job just because you went for an interview.
Downed equipment
In the past weeks I've stopped more than 5 different sheetz and the fizz machines are always down. Since my gastric surgery, I've kind become addicted to the fizzes because I can't have the carbonation.
To list a few, were in new castle
Brookville
Cranbarry (Senica)
Bedford
Titusville
Its kind of disappointment
Why some location have the soft service ice cream working and some do not?
Thank you, Jason McCoy
Desired outcome: ID LIKE TO SEE MACHINE KEEP UP AND FUNCTIONAL
Overall service at mto station
We were traveling through on 11 July 2021 around 1130 am-grabbing some food along the way. We do no longer live near a sheetz. We ordered chili cheese dogs with jalapeños. They came with banana peppers instead. Not a huge deal, however, we were charged extra for the jalapeños that we did not receive and not all of them came with the nacho cheese. Of course...
Read full review of SheetzBreakfast
I ordered a shchmiscuit with sausage and cheese and the San which I received had no cheese. I also ordered hash browns and did not receive any. I had already left the store to continue my trip before I had noticed that my order was completely wrong. I would like a refund of my order or I would like a certificate to get the food I did not receive abs was messed up.
Read full review of SheetzWindshield cleaners
The sheets in fairmont wv NEVER have their windshield cleaners filled and they are always full of trash. There is almost always trash laying everywhere in the parking lot and never enough workers working at one time. I had to wait 15 minutes to pay for gas while the line just kept getting longer and longer bc they were all standing around in the back talking.
MTO available products
so happy you brought back fried pickles! so very excited about it! i remember when you took them off the menu, one day while ordering i exclaimed "they got rid of the fried pickles" my boyfriend at the time was very embarrassed. but now i am so happy to have them back again. please consider making them a permanent fixture? and even bucket option would be totally groovy thank you
Desired outcome: make fried pickles available in a bucket
Gas
We stopped at the Sheetz on 7th street and bought gas. We used the sheets card for .03 cents off on the gallon. It never came off. I went back in and told cashier. She claimed that it came off as u pump it. It did not. Not only did it not come off the charged an extra .09 on the $30.
I can attach receipt
Desired outcome: To be reembursed. And for them to make sure the are not false advertizing. To rip off others. My old man is a fanatic about the .03 cents. He drives. Further to get itc
Managers
Ok my name's Richard Roberts. I've beena Sheetz shoppers once you opened. I spend money at Sheetz morning noon and night my The store on Hanes Mill Road in WS is now a huge problem You have two major problems there.The GM and Assistant GM. They absolutely can not be allowed to work there They are racist and discriminatory. Ex. Last night I spent over a...
Read full review of Sheetzproducts
When you purchase cigarettes there they are 50 cents of 1 PACK but when you buy a carton they only give you 50 cents Murphy gives you the 5.00 off Sheetz is ripping off customers and you need to change the policy on how you give the coupons the manufacturer gives this coupon but sheetzs pockets the profits from it and does not pass it on to the customer
Desired outcome: change your policy
the hot dog
june27 the hot dog wascold had too much toppings on it
request a refund the waitress was rude and i had a milk shake too it was not coreect i spent 24 dollars in ther
Desired outcome: refund
Filthy store 263 carlisle
I travel slot and support the sheetz family as much as possible. I stopped at the sheetz store 263 in carlisle to wash my car and order a sandwich. The store was filthy. From the fingerprint smudges all over the glass doors to dirty floors. The led touch screens were gross and the bathrooms were disgusting. Sheetz stores are generally at least presentable considering the amount of traffic. If the store and bathrooms were this bad, I can only imagine what the kitchen looks like. You only get 1 chance to make a first impression and I was definitely not impressed with store #263 carlisle.
Desired outcome: Clean up
Breakfast platter
I used to work at sheetz. 4 yrs ago and we took pride in our service and getting our food out in a timely manner when I worked the drive thru.. I don't know what has changed since I stopped working there but its just terrible. I stop every morning at least 3 days a week and get my breakfast on the way to work around 5 30 -545 am and I can never get anyone...
Read full review of SheetzWas charged for a dog treat I said no to
Being over charged for a dog treat I told the lady if she wanted to give her a treat she could but other wise no so I was charged for the dog treat and she now that when I told her no how disrespectful
Desired outcome: Would like my money replaced for one and a gift card I always come to this Sheetz and; m really disappointed in this young lady
Food service
I'm reaching out only because the issue with Sheetz in Pottsville PA 17901 Has happened on multiple occasions .
During my visit to this location I've had multiple incidents where my food was missing, wrong or just completely disgusting. I understand the facility is understaffed but this has been one two many times. Today my order of a salad which was $11 was barely half way full, I paid for extra dressings and toppings and received NONE of what I paid for . And another item was wrong also .
Food service
The last three times i've orders a chicken sandwich with heavy mayonnaise there's been absolutely none. But they have no issue giving me the lettuce and tomato. Either someone is blatantly messing up orders because they think it's funny or you have staff that just can't read. And if they have no reading comprehension they shouldn't have been hired in the first place. Sad excuse for a business
Read full review of SheetzCoffee
I been going to sheet's every morning for as long as I can remember I always get a large coffee with just vanilla creamer today I went and found out they changed creamers from French vanilla delights to some junk cheap brand the only place I would buy coffee was sheet's and now I will avoid going there at all costs
Putting my food order in at 1047
So I ordered my food on my phone at 1047. For a 11:20 pick up. I get there at 11:16. And there is a line. A long line. One person on register two people making food. I pay for my food it's 11:30. I am waiting. 11:35 lady asked me what I was waiting for. I told her she said it's not ready yet. I said I place my order at 10:47 for a 11:20 pick how is it not ready.she said I can give you your money back I said I don't want my money back I want my food. Well she said there are ten people before you. How when I did my order on line. Never got my food. That I ordered for me and my son. Never again
Sheetz Reviews 0
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Overview of Sheetz complaint handling
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Sheetz Contacts
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Sheetz phone numbers+1 (800) 765-4686+1 (800) 765-4686Click up if you have successfully reached Sheetz by calling +1 (800) 765-4686 phone number 0 0 users reported that they have successfully reached Sheetz by calling +1 (800) 765-4686 phone number Click down if you have unsuccessfully reached Sheetz by calling +1 (800) 765-4686 phone number 0 0 users reported that they have UNsuccessfully reached Sheetz by calling +1 (800) 765-4686 phone number
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Sheetz address5700 Sixth Avenue, Altoona, Pennsylvania, 16602, United States
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Sheetz social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 05, 2024
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Most discussed Sheetz complaints
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