Taco Bell
Reviews and Complaints

Hello Taco Bell Corp. I've been a avid fan of Taco Bell for about 9 months now and nothing pleases me more than the thought of devouring into a cheesy gordita crunch. However, I find your lack of Delivery service disgusting. For example, as I was sitting on my couch, I sensed the sudden urge to ingest a Naked Chicken Strip. After calling numerous locations and searching the web, I was forced to settle for pizza. The resolution of my complaint is simple; make a delivery service. Thanks!

I work late nights so tacobell is usually my only option to get something to eat. So i usually dont have any problems but this time the service and the food was so bad i had to do something. Basically i ordered a number 4 which is a mexican pizza with 2 soft tacos. I also got a doritos taco. The person taking my order just told me to pull foward. I didnt wait long and i got my order and i had to ask for hot and mild sauce because the ladie never said anything to me. Not even after i said thankyou because i was just happy to be getting my favorite late dinner. I got home to eat and noticed on the outside of the bag was a sticky unknown substance that i had never seen on my orders. It was on all of my items on the outside and inside as well. There was also something like a stick in the middle of the mexican pizza. Baha blast was great though. I am still very hungry now as i write this and very displeased.

Taco Bell, Newburgh, In.(June 8 or 9th 2017)...stopped at this location at about 10:00p.m. on my way to work. Ordered 5.00 ultimate Meal Big Box. Got to work and found that there was no lettuce or tomatoes on my tacos, just meat!😡 I happened to be telling a co-worker about my experience tonight at work (06/12/2017) because i saw him eating one and he told me that he stopped on that same night and was told that they were out of lettuce and tomatoes so he opted not to buy. I was told nothing nor given any option just got to work and found out that I had not received what I paid for. Poor business practice. Not a happy customer.

I ordered online and when my daughter went to pick it up and they told her there was no order. I sent her the email and bank info to prove there was an order and it was taken out of my account. One of the employees was using profanity the mf over and over again and i had to go to the taco bell to try and convince them that there was an order. After an hour of trying to explain this the manager decided to make the order since i was charged for the food already. The mananger did not offer any coupons nor free food for the inconvienence. I do not appreciate the profanity and disrespect my daughter and i recieved. I will not be ordering from this specific taco bell i will drive to another one. The employees told my daughter the order was at another store because they didnt want to be bothered witb her so she drove and wasted her gas to the other store to be told no it wasnt there. This all happened before i went to the store to get it straifgtened out.horrible exoerience and they were chincy with food because we made them mad

This was such a ghetto experience inside the restaurant:

Dirty; employees incompetent; order was poorly prepared; absolutely no sense of urgency; unfriendly and uncaring employees.

I have pics of my food... Burritos were smaller than my index finger.

Seriously, I really don't have time to complain, but, this place was such a hysterically comical [censor]hole, I felt you should know.

I also took the customer survey:

E9600200611174099

If the food doesn't make me sick and i'm still alive, feel free to reach out with any questions. Sadly, I i'm only half-joking.

Loved eating @ Taco Bell & this one visit has turned me away from them. Ordered nacho with extra meat & extra cheese & didn't receive it. When I told them that I didn't receive it & this was after I paid with my card she said she wanted me to swip my card again for $1.50. I responded that I wasn't gonna do that for that amount. This went back & forward for a minute till I ask for the manager. The manager didn't won't make this right. I've never not known a manager to not won't to make it right for a customer. I am very unhappy with this taco bell & will let everyone know

Date of Incident: 06-10-2017
Taco Bell Drive through Order No. 313561
Taco Bell Complaint Location: 12486 Limonite Ave, Mira Loma, CA-91752
Complaint: Contaminated Food and Manager Attitude when call to inform
I order drive through 7 layers burrito and Fiesta Potato, on 6/10/2017, 6:18 pm .
I drove home which is 5 minutes from Taco Bell and starting to eat my burrito. I was almost half way to my burrito then I felt little chewy, tested different. So I topped, opened my burrito and found one smaller piece of meat. I trash my burrito.
I was disappointed but people do make mistake and in this case it appears somehow small pieces may have fall in rice or in other bins or something somehow contaminated. I thought let me call and at least inform them so they can be careful. I had no other intention but to provide constructive feedback. So, I called. Some male answered the call. I started to explain what happen, there was a meat in 7-Layers burrito which I just picked from your drive through, about 5 minutes ago. But before I finish he started interrupting me and defending himself that "7-Layers Burritos do not come with meat". I again try to explain I know that but let me finish to explain you why I am calling you. But he keet interrupting and did not listen. Now I was upset so I asked him for Manager. He still was going in circle not allowing me to talk to Manager then he told me he is the Manager. When I asked his name, he started in circle again but when I insisted that I will complain Corporation then he gave me his name "Edell". I again told him that you are not listening and did not let me finish. Please give me 15 seconds so you know the detail of what I have to say. Now I had no option but let him go and told him that I will take this to Taco Bell Corporation not for the food issue but your attitude. He again keep blasting that you do not own me and cannot tell me to stop. Again I told him that I am not talking to “Edell’ but Taco Bell Manager about my complaint. Final, I hung up. Generally, I never had any problem with Taco Bell food or any major food chain or people but there is always a 1st Time.
So, now I have to take this to Taco Bell and other avenues to make a point so Taco Bell Corporation continue to have the same standard and services and not let it jeopardize by some irresponsible employee as a Manager.

[protected]@live.com
Tacobell 005083
6/9/2017
Order 330685
Server: Patrick W.

Order was incomplete.
Patrick interrupted us mid order, and wouldn't let us complete our order. He told us to pull up to the front window without allowing us to continue our order.

After pulling around he told us we couldn't make 'add-ons' to our order, despite him not allowing us to complete it in the first place. He forced us to drive all the way around the building to complete the order, and laughed through the intercom when he heard it was us ordering again.

He also ended up shorting us two of our items on our order.

To be frank we won't be going back to that building again.

Tuesday June 6th 2017 I went to the Taco Bell located on Evergreen Way in Everett Wa. I ordered 2 sausage breakfast burritos. After consuming these 2 burritos within couple hours my stomach was hurting really bad. I did not eat another thing for the rest of day due to upset stomach. By midnight that evening I was throwing up and coming out the other end. Spent the whole day Wednesday back and forth from bed to the toilet. Mind you I have not eaten since the burritos. Today Thursday the 8th I am finally on the mend. Still have not eaten per my stomach is still in knots. I can only say with this. I will never eat at this establishment again. I along with co-workers went into this place this morning to look around and it was disgusting inside. Very dirty with old food kicked into the corners along the walls and disorganized. Watched a worker go into the bathroom use the stall then come out without washing hands and return behind counter to cooking station. We all know that you should always wash your hands after using bathroom especially seeing how your working with food. Trust me when I state that I will be telling all my friends not to eat at this location every again.

My order was not prepared correctly. Of course, when you are in drive thru there is no way to know if the correct ingredients have been either added or taken away from your order. But you would think if you are pre-ordering and your order is more than $15.00 that would hopefully constitute the aspect of better attention to the above order customization. Just not happy with an order that has not been prepared correctly.

I ordered and it came out to be $4.58 and I gave $5.58 and expected $1 but the cashier didn't give me $1 bill but several coins which when I left the drive through-window I counted and she has given me 6 dimes and 4 nickels and left no receipt in the bag so I couldn't have brought it up to her to say she gave me the wrong amount of change. Another incident has happened early in the same day where the cashier told me the amount I have to pay but at the window it was completely different

I went to Taco Bell lunch time and ordered a Quesadilla with a side of sour cream and Diet Pepsi. Just before I was up to pay for my meal in the drive-thru, the car in front was given a drink and a bag. A few seconds later they returned the drink and was given something else. When my turn came I was given the drink the former customer returned. I told the girl I wanted a new freshly made drink and she wasn't too pleased, but gave it to me. Then when I parked to eat my lunch there was no sour cream (that I paid extra for). I walked up to the drive-thru window and asked for the sour cream and she said I would have so go around the building and come inside to get it. Needless to say I was annoyed as my food was already in the card on the opposite side of the building. I asked for a manager, and she then handed me the sour cream. Seriously bad service ... especially the drink from another customer who touched it!

Stopped at Taco bell on my way to work tonight. I ordered a soda and nachos bel grande. After 20 minutes of waiting in a backed up line, I got my order. My soda was over filled, so of course iwhen handed to me, it ran down my arm and the inside of my car door. When I got to work, , I opened my food, to find at most, a half teaspoon of meat. I'm in no way blaming any of this on the young people working tonight. This all falls back on lack of training, or perhaps the training they received was very poor. Maybe the people training need retraining themselves? The poor young man working the window looked totally overwhelmed. That said, this particular Taco Bell is notorious for slow, inadequate service.

I ordered an order of nachos from Taco Bell from Greenbay WI on Velp Ave I got home went to go dip my chip in cheese sauce and there was a bug cooked on the chip with it's leg spread all over the chip. This is absolutely disgusting and unacceptable. Just because a customer orders later at night does not mean the quality of service should be lowered and that the cleaniness of in sanitizing should not be being preformed.

The taco bell on us1 in st augustine, Florida is usually one on my favorite places to eat they know me by name and never get my order wrong and never takes longer than ten minutes but on June 2nd 2017 around ten pm it was horrible and the manger was getting mad just standing there not helping the new people on the line and other workers just standing around not the girl who always works at that one cause she was great but i payed $21.03 for a Mexican pizza 3 triple layer nachoes 2 Apple empanadas and one chicken quesadilla and it took 45 min and the manger didnt apologize one time and they put the wrong sauce on my pizza .

Okay so I was just chilling at taco bell and I ordered a quesadilla and it was pretty much empty like nothing in it at all. All that had anything in it was the middle pieces and like bro I need a full one if it paying for that like on god I love the customer service but like how y'all gonna do me dirty like that I need a full one that doesn't fill me up all this starch with no chicken just gonna give all these people constipation and y'all don't want that.

http://www.citypages.com/news/columbia-heights-taco-bell-manager-claims-he-was-fired-for-calling-out-filthy-food-hazards/425740324

I believe this is highly unfair to the manager in training. He was fired for doing his job! You should look into this situation, i highly urge you. That is not how a manager should act. He should be the one who os fired. I have enclosed a webpage. I would like a response to know what the company does about this. You can reach me at my email... [protected]@gmail.com

Please look at the attached picture. I do not find this funny one bit! The personal and family tragedies related to addiction are heartrending and, quite often, desperate.

Regardless of Taco Bell's belief, addiction is a brain disease! In addition to a genetic component, scientific research has shown that alcohol and other drugs can change brain structure and function. Advances in brain imaging science make it possible to see inside the brain of an addicted person and pinpoint the parts of the brain affected by drugs of abuse.

Abuse of tobacco, alcohol, and illicit drugs is costly to our Nation, exacting more than $740 billion annually in costs related to crime, lost work productivity and health care.

It is estimated that 208 million people internationally consume illegal drugs.in the United States, results from the 2007 National Survey on Drug Use and Health showed that 19.9 million Americans (or 8% of the population aged 12 or older) used illegal drugs in the month prior to the survey. This number increases each year.

And yet, Taco Bell decides to use "addiction is a choice not a disease" on their packaging? How irresponsible. How insensitive. You should be ashamed.

They had an attitude and played on their phone during work time they were the worst when ordering food didn't have hair nets on looked high and scratched head before giving us food, I think that's very nasty then talked about us and acted like we didn't hear and when I went to eat my taco supreme it had hard cheese, no lettuce and the meat looked and smelt nasty and I had hair in my drink, and also this Is the taco bell in carencro by the super one and the new Walmart

Why in the world does the "big" beef mexi melt cost so much? This thing is smaller than a soft taco and it costs 2x as much.. my husband orders 3 mexi melts and a beed barrito and it costs $10 just for him.. $8 of which is Just the mexi melts.. a mexican pizza costs the same as 1 mexi melt.. Sad part.. Mexican pizza used to cost $1 and had double the ingredients on it.. now it's $3 And only has cheese and tomatoes..
And where is the chilli cheese burrito? That is my favorite.. used to be 79cents.. and I would order like 4 every time I went.. Bring back the chilli cheese burrito! It is 3x the size of the beef mexi melt and costs 3x less..