Taco Bell
Reviews and Complaints

I just got done working a 12 hours shift and wanted something quick and filling. I stopped in at the Taco Bell in Portage Indiana and it didn’t appear to be busy. I ordered the $5 box special and my wife ordered a meximelt. The time on our receipt says 6:27 and we got our food at 6:43. The lady behind the counter (who appered to be stoned) must have put the order in wrong because we ended up with a pizza instead of the meximelt and the burrito I got was cold and looked like a pile of s&!$. What is it I paid $15 for again? I have never waited that long for fast food and will never come back to the Portage Taco Bell.

So I’ll start off by asking, how many times have you said, “Ok, I’ll give it one more try.” This was what I was telling myself as I debated after what to eat after a long 14 hour shift with not many options out there. I had been cheated by taco bell at numerous occasions for the lack-of-meat in…well…just about anything I ordered and vowed never again, only to find myself at 10pm standing in front of the archaic lit sign telling myself it would be a mistake. It was. So I decided to try the XXL Chalupa and a taco to subdue my apetite. I got the items home and I expected the box to be way bigger than the XXL Chalupa, not surprised.

I expected it to be not as big as advertised. It wasn’t. HOWEVER, when the amount of meat in my XXL Chalupa is the same as or less than a regular taco, NOW I have a reason to complain. It’s pitiful and false advertising. They only do this so you pay more and only get a vegetarian pita sandwich instead. What’s the deal, it’s not even 100% ground beef and only enough to pass food standards at that. So don’t be fooled by this campaign to boost the Taco Bell corporate fat cats by advertising something that’s not. I wish I could submit pictures to show proof.

At 901 E Broadway North Little Rock Ar 72114. Everytime I order regular tacos I will recieve a half a teaspoon of meat and it will be empty one inch on each end, the shells are always cracked all the way down and stale and the lettuce is often wilted and clear. Their food even tastes like it was all the stuff the other stores would have thrown out days before. Everytime I have brought the taco back to them to complain they refuse to do anything about it.

At times it seems like he is useing what should be used to fill one desent taco elsewhere to fill 3 at his store, and I am not exagerating at all. One time I ordered a taco salad with extra meat, willing to pay to get some meat, and I was shocked when he charged me extra and literally put half of what he normally would, and that aint much, which is why I ordered extra in the first place. It was almost like a slap in the face and flat out robbery.

I will get a little bit better deal when Mr Allen isnt there, but when he is I’ve learned to go to the one on McCain instead and get my moneys worth. If you dont believe me? Go there and let him ruin your day. Just because the store is in and economically challenged area doesnt mean he should take advantage of the locals just because he is a different race. Be prepared to order twice as much food than you normally would elsewhere.

this is for the stupid taco bell located at hoffner and near leevista on goldenrod in the super wal-mart shopping plaza. The ###s that work at this taco bell have NO clue what they're serving to people. They are ### rude stupid people and idiots too and mean to customers. I ordered two items fresca style which means there is NO cheese or heavy sauce just a pico salsa meat and rice. First off, teh ### at this location...basically trashy stupid people were taking FOREVER serving people and each order was taking 5 minutes. Then, when I got my order---they gave me the WRONG drink order and then the wrong food order. Idiots... there were no apologies at all just ### a**holes... then these low lifes had the NERVE to argue with me about what a fresca style burrito was... my food had cheese and sauce in it---obviously NOT fresca style. I told them i didnt want the heavy sauce and just the salsa ie pico..they kept ARGUING saying...there is NO SALSA and sometimes they put the sauce on there.. i said NO fresco style has NO SAUCE on it EVER...the stupid rude black [censored] wench at the window was just mean and nasty...dumb [censored]... and instead of accepting THEY hade made a mistake the witch wanted to try to argue with me so she could look like she was RIGHT when she wasn't... then she had her skinny dumb lanky male worker come forward to try to tell me a fresca burrito and again HE was wrong too. These buffoons dont even know what they're serving and what the food consists of SCREW up people's orders then ARGUE with them about what it should consist of...someone educate these ###s on what kind of food they are serving b/c they know NOTHING about what they're doing. They are ignorant stupid people who argue with customers abotu things they have no knowledge of. This is a TERRIBLE stupid place and its not always this bad but this time it was... instead of arguign with customers you idiots, learn what you serve get people's orders right and accept responsibility for messing up people's orders...stupid people and ### work here beware...!

I spent 20 minutes in drive thru just to get my order. I know it was a lunch rush but at that time a day they should be ready for a bunch of people. I have never been to a fast food place that was sooooooo slow!

this is about the taco bell located on dean rd and university blvd in orlando. Yes taco bell sucks everyone knows that-- the food is crap as is the stupid service. However, this location for some reason always has just BAD service. Ive been here a few times and had bad experiences, however recently I went to get some chicken burritos. I specified at the window that I wanted a little extra rice in the burrito or just make sure they put enough rice, since at this location there is barely ANY rice...or less than at other locations. When I got my food, there was literally almost NO rice in the burritos...this was lame as i requested for at least an OK amoung of rice. I asked them about that, and then the idiotic manager came... a rude black guy. He said Ok he'd put extra rice, but then proceeded to charge me like 75 cents EXTRA for the extra rice-- aer you serious? a chicken burrito in itself is just 1.38 and you want to charge me like 40 cents extra for each burrito when you already messed up my food AND made me late? he was just rude and stupid about it... if I was a manager believe me I wouldn't be charging extra rice after already messing up someone's order when they REQUESTED rice and their burritos had about NO rice in them. Then when I got my new burritos...they still BARELY had any rice in them? i was like...ok at other locations i dont even have to ASK and i get an ok amount of rice in the burritos---now I had to WAIT and PAY extra and still got no extra rice? this si a joke right? the rude stupid manager idiot didn't care... this place has NO customer service at all and ###s run it--nothign surprising for taco hell but seriously...they dont even know how to put more rice in someone's burrito or food? stupid idiots...

I have concluded that it is impossible to get extra cheese at Taco Bell. I used to say "extra cheese" and that never worked. I then started saying "double extra cheese". Still didn't work. Eventually... "triple extra cheese", and I would reiterate at the window that I want "extra extra extra" cheese. No dice. For awhile, I tried saying "extra taco cheese on the side" so that they would have to at least give me something, though this would completely confuse the employee. "Uh...what? Nacho cheese?" What am I supposed to do, explain to them that they aren't bright enough to fill an order that instructs them to add "extra extra extra cheese", so that I I instead ask them to give me the cheese on the side so that I can add it myself?

I give up.

Do Not eat at Taco Bell particuarly in Hemet Ca. We purchased a few Bean/Cheese burritos and found a large human toe nail clipping inside our Burrito! Talk about disgusting we were totally without words when we nearly swallowed this while taking a bite out of the burrito. Taco Bell's attitude was less than concerned and made us feel like we had done something wrong by reporting this. We will be reporting this to various news agencies and health departments as well as putting videos out there we took of the product and toe nail inside

I took my boy's out on said evening to a hockey game and prior to the game we went to taco bell for a snack. While eating, I injested a piece of plastic that was in my food. After almost choking on the plastic I was able to spit it out, my boy's were witness to this and needless to say they were extreemly upset. After a couple of days I met with mike, a rep from twincorp, who represented taco bell. We discussed what had happened and said he would pass on all the information to his boss. Paul mace called me a couple of days later and confirmed that the plastic was indeed a corner of their jalapeno pepper bag. I took pictures of the object and gave it to twincorp in good faith that they would take this matter seriously. To my surprise, they didn't. After speaking with paul mace about what they were going to do about this terrible incident, he replied by saying that he would offer $250.00 if I would provide proof that my son suffered serious enough to undergo professional help to deal with this matter. I guess the fact that I almost choked to death in their restaurant isn't that important to them, not only that, when we were discussing this matter he seemed to get upset with me because I told him that his offer was not what I expected. His words were, take it or leave it, your choice. I guess big business is not really concerned with people choking in their establishments due to foriegn objects in their food, my mistake I guess, I should of eaten at home.

I walk into this Taco bell and they had no air conditioner. I complaint about it be to hot and they just said they know. That the unit was broken. It was 105 outside and it was hotter inside. All the employee were sweating on our food. I was sweating right when I walked into the place. I wish I didn't order anything because I wonder now how much sweat was on my food. I think the USDA should go there and shut it down until it's fixed. So, Don't eat at the Highland Ar Taco Bell and the KFC becaise they are in the same building.

i recently purchased food at a local taco bell and when i bit into my taco i bit down onto an earring that cut the roof of my mouth. i filed an incident report with them and also went to get a tetanus shot. not only am i disgusted by what happened but i also have concerns that i was put at risk of contracting some other sort of communicable disease. the owner of the local stores contacted his insurance company about the matter and a representative from the insurance company left me a message stating that they are looking into where the earring could have originated from. of course the owner claims that it could not have been in his store since they have a strict policy about jewelry which in my eyes does not guarantee it couldn't of happened locally. i intend on filing a complaint with the consumer protection agency, the health department and discussing an article with the local newspaper but am not sure if i should wait until i get legal counsel in this matter. i am not sure what taco bell intends to do about this matter but i want them to be held accountable for the obvious negligence in this case but need help or advice about what to do next

Quality of the food is good but everytime the mexican pizzas are ordered they are always at the bottom of a tiny bag and they are crushed 100% of the time.

The big lady At the drive thru window is so rude. She has been there for a while. Omg everytime I go by there I order several things for my husband & myself. She is scared to give you any Taco sauce. I had oreder 7 things tonight & ask for extra sauce. She slammed a few in the bag. When I get home I have a total of 4.
makes me wonder what the extra was.

Greetings Morteza Amirkhani or to whom it may concern:

My name is Mrs. Williams and I have been a faithful employee of Taco Bell since fall of 2009 until yesterday 07/10/2011.

I have received many recognitions and even gifts for Excellent customer service, training of new cashiers and excellent overall knowledge and application of Taco Bells' brilliant concept of customer mania.

Recently a new, team member/shift leader joined us. Her name is Allison. Our store number is 026798, 10005 University Blvd. Orlando Florida. I know terrible treatment from this manager towards me and since she (Allison) is close friends, maybe even an in-law of our G.M. Lisa Lorraine, my complaints have gone unnattended.

June 6, 2011, i felt threatened by Allison, the G.M. was not present so i felt the urgent need to call the authorities. Because i responded calmly and called the authorities, i was let go by both these managers saying i over reacted.

Although i was so hurt by this decision, as i am the only person able to work in my household, I recently found out that Allison has been going behind my back, talking to my husband about all my personal job related information. Which is strictly against Taco Bell rules and regulations! I am seriously considering taking legal action against her and whom ever legal counsel says I should defend myself against in this matter. This is unheard of and i will not sit back and allow this so called manager to get away with causing problems in my marriage, family and my personal life which has nothing to do with Taco Bell at all.

If employees are not even allowed to disclose another employees hours to anyone, i know
Allison's behavior is totally against Taco Bell policy

Did you know that ALL of your staff do not wear "plastic gloves" when handling food?

And, especially after handling money !

A cashier rang up my order and then she then went to prepare my order.

She grabbed tomatoes, nachos, and a handful of lettuce with the same hands that just handles the money !

This is utterly disgusting considering. Money is "DIRTY! (germs)"

I will take my business elsewhere. Thank you.