Truworths’s earns a 1.3-star rating from 664 reviews, showing that the majority of shoppers are dissatisfied with their fashion purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
truworths is selling us poor quality clothes at expensive prices
I bought clothes at truworths in december, two of the items were torn after 3 times of being worn, I took it back to truworths and I was told that damaged goods are not exchanged after a month, it is on the receipt, I asked the old lady (I think she is the manager) where that is on the slip as I had a recent truworths slip she never showed me and she left...
Read full review of Truworths and 48 commentsTruworths Reviews 0
Overview of Truworths complaint handling
-
Truworths Contacts
-
Truworths phone numbers+27 872 859 401+27 872 859 401Click up if you have successfully reached Truworths by calling +27 872 859 401 phone number 26 26 users reported that they have successfully reached Truworths by calling +27 872 859 401 phone number Click down if you have unsuccessfully reached Truworths by calling +27 872 859 401 phone number 20 20 users reported that they have UNsuccessfully reached Truworths by calling +27 872 859 401 phone number13%Confidence scoreOnline Shopping+27 214 602 300+27 214 602 300Click up if you have successfully reached Truworths by calling +27 214 602 300 phone number 32 32 users reported that they have successfully reached Truworths by calling +27 214 602 300 phone number Click down if you have unsuccessfully reached Truworths by calling +27 214 602 300 phone number 28 28 users reported that they have UNsuccessfully reached Truworths by calling +27 214 602 300 phone number7%Confidence scoreFashion Delivery+27 214 607 771+27 214 607 771Click up if you have successfully reached Truworths by calling +27 214 607 771 phone number 9 9 users reported that they have successfully reached Truworths by calling +27 214 607 771 phone number Click down if you have unsuccessfully reached Truworths by calling +27 214 607 771 phone number 6 6 users reported that they have UNsuccessfully reached Truworths by calling +27 214 607 771 phone number20%Confidence scoreNew Account
-
Truworths emailsservices@truworths.co.za100%Confidence score: 100%Supportwjamodien@truworths.co.za100%Confidence score: 100%Support
-
Truworths address1 Mostert Street, CBD, Cape Town, 8001, South Africa
-
Truworths social media
-
Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 15, 2024
- View all Truworths contacts
Most discussed Truworths complaints
Delivery feesRecent comments about Truworths company
Delivery feesOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!