Vons’s earns a 1.1-star rating from 681 reviews, showing that the majority of shoppers are dissatisfied with grocery purchases.
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bakery
Ordered a power ranger cake for my sons 5th birthday. After picking it up, realized that they smooshed they top of the cake trying to box it up because it had a toy on top. They didn't even try to fix the ruined writing. So the night before my sons party, I had to go out and buy icing to fix the writing that I already paid someone to do. I will NEVER be...
courtesy clark
Courtesy Clark chandler is a courtesy clerk at 2614 in Las Vegas not sure his Last name he's rude disrespectful almost ran into me with the shopping carts threatening me I have told management 1 million times to fire him thank done nothing I need you to take it into your hands and fire him immediately do not ask any questions just tell him there's been a lot of complaints filed against him and he needs to be terminated as of immediately please respond back to me [protected]@outlook.com
customer service, employee treatment, illegal drug sales in the parking lot, health code violations, employees working off the clock
I have been a shopper at this location for years, well no more. The Starbucks kiosk has a new manager by the name of Kathy, in one 5 minute period I watched her commit 8 health code violations, my work involes saftey and sanitation, something she knows nothing about. she constantly yells and is rude to customers, slow as can be, I have waited up to 15...
Read full review of Vonsvons signature cafe salad tuna premium and vons classic potato salad.
On October 16, 2019 I did some shopping at Vons Market from the deli department. when I got home, I made a tuna sandwich after which I had a bowel movement which consisted of a small amount of diarrhea. My grandson came home from school and made himself a tuna sandwich, he too complained of a strange bowel movement. 2 hours later we both had potato salad...
Read full review of Vonsthey didn't give me the right amount in my card.
I went in to Vons and I bought a Visa debit card. I bought 30 dollars and gave them 36 for the additional fees. I went home and i tried buying something online worth of 20 dollars. It got declined. I called the number on my card to check my balance and it says I only had 10 dollars left. I want my full money in my card. You can contact me at [protected] 10/16/19
Read full review of Vonscustomer service
I have been a member of vons for years. Never have experienced and issue regarding customer service, until today. I am completely and utterly disgusted. This woman, working as a cashier, gave me the worst customer service ever given. After "swiping" everything and getting the total, my card swiped. With her not saying anything, she stared and looked at me...
Read full review of Vonstruck driver
9/30/19 @ 4:16 p.m. Vons truck driver cut us off almost causing us to rear end him on southbound hwy. 71 just before Valley Blvd. We were in the right lane behind the Vons truck and we moved over to the left lane to pass and he moved over to the left lane in front of us, no signal just a sudden cut just a couple feet in front of us, causing us to slam the brakes and move as far to the left off the road as possible to avoid a collision.
This guy really has a problem and could have injured or killed me, my wife, and my son (who was driving). We all felt he did this on purpose due to the 2 lanes merging about 1/3rd of a mile ahead of us which I'm sure he could see sitting up high. But there was absolutely NO reason for him to move from the right to the left lane, they merge up ahead and there was PLENTY of time. I'm looking into filing a police report on this as soon as I sort through my dash cam video to show them.
expired food
Everytime I go shopping at this store i always have expired food . I have brought the food back and they replace only that item and don't even receive an apology. This is getting out of control and I go here all the time cause I love the store but it seems like I'm wasting money now . I would like something to be done for this inconvenience that keep...
Read full review of Vonsthreats on face book
This is the video we sent out people to identify a suspect in a shop lift case # [protected] officer nunez. Kern county sheriff.
https://www.facebook.com/100014558653761/videos/vb.100014558653761/602739583554658/?type=2&theater¬if_t=video_processed¬if_id=1561572938930093
* IT TURNED OUT TO BE HOLLY CHADWICKS BOY FRIEND. * Whitney Smith
August 28 at 2:27 PM ·
THIS IS THE THIEF, WHO STOLE SHOES AND SOCKS FROM US.. HE USED 2 WORK AT EWINGS.
https://www.facebook.com/…/vb.10001455865…/602739583554658/…
On 08/20/19, deputies arrested Kris Dominguez, age 25 at the intersection of Irwin Ave. and Edna St., Lake Isabella for possession of unlawful paraphernalia and an active warrant.
Jul 22, 2019, 5:04 PM
HOLLIE CHADWICK. Holly Chadwick VON S EMPLOYEE
Holly Chadwick Wow
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· Reply · 1d
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Whitney Smith
Whitney Smith https://www.facebook.com/.../vb.../602739583554658/... ANOTHER THIEF. * https://www.facebook.com/100014558653761/videos/vb.100014558653761/602739583554658/?type=2&theater¬if_t=video_processed¬if_id=1561572938930093 *
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· Reply · 1d
Whitney Smith
Whitney Smith https://www.facebook.com/.../vb.../602739583554658/...
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· Reply · 1d
Holly Chadwick VON S EMPLOYEE
Holly Chadwick Whitney Smith can't even watch whatever u tagged me in 👌 why are u even tagging me in anything actually after u tried slandering my name
4
Haha
· Reply · 23h
Holly Chadwick VON S EMPLOYEE
Holly Chadwick Plus I know your not Whitney Smith your chuck Dunn get a life old man✌️
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· Reply · 23h
Ashleigh Bartlett
Ashleigh Bartlett Holly Chadwick wait, what? do tell..
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Haha
· Reply · 20h
Whitney Smith
Whitney Smith Ashleigh Bartlett ASK HANNIBAL, I HAVE MET HIM AND TRISTIAN HE HE
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· Reply · 2h · Edited
Whitney Smith
Whitney Smith Holly Chadwick U KNOW HE HE, U HAVE WAITED ON ME IN THE DELI...I NEVER SLANDERED U, BUT DO U KNOW BUCKY, AND JARED?
Image may contain: 1 person, standing and shoes * THAT WAS A PICTURE OF HOLLY S BOYFRIEND KRIS DOMINGUEZ. *
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· Reply · 2h · Edited
Holly Chadwick VON S EMPLOYEE
Holly Chadwick Whitney Smith if I'm not involved in whatever people do leave my name out of it
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· Reply · 41m
Holly Chadwick VON S EMPLOYEE
Holly Chadwick Whitney Smith your prying into my personal life I never did anything to you leave my name out of your posts
1
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· Reply · 39m
Holly Chadwick VON S EMPLOYEE
Holly Chadwick Whitney Smith do u know Bucky and Jared?
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· Reply · 25m
Tammy Stewart VON S EMPLOYEE
Tammy Stewart Whitney Smith back off of Holly NOW! Or there will be serious problems! She's a good person and a great mom! Leave her the f**k alone! * THIS SEEMS TO A DIRECT THREAT *
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· Reply · 17m
Whitney Smith
THREATS R NOT GOOD 2 MAKE 2 ME.. ASK TRISTIAN .
www.facebook.com
facebook.com
Holly Chadwick VON S EMPLOYEE
Holly Chadwick Wow
Holly Chadwick VON S EMPLOYEE
Holly Chadwick Plus I know your not Whitney Smith your chuck Dunn get a life old man✌️
3
Haha
· Reply · 1d
Ashleigh Bartlett
Ashleigh Bartlett Holly Chadwick wait, what? do tell..
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Haha
· Reply · 20h
Whitney Smith ADMINISTER OF KERN VALLEY LAW AND ORDER
Whitney Smith Ashleigh Bartlett ASK HANNIBAL, I HAVE MET HIM AND TRISTAN HE HE
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· Reply · 3h · Edited
Whitney Smith ADMINISTER OF KERN VALLEY LAW AND ORDER
Whitney Smith Holly Chadwick U KNOW HE HE, U HAVE WAITED ON ME IN THE DELI...I NEVER SLANDERED U, BUT DO U KNOW BUCKY, AND JARED?
Image may contain: 1 person, standing and shoes
Like
· Reply · 3h · Edited
Holly Chadwick VON S EMPLOYEE
Holly Chadwick Whitney Smith if I'm not involved in whatever people do leave my name out of it
Like
· Reply · 1h
Holly Chadwick VON S EMPLOYEE
Holly Chadwick Whitney Smith your prying into my personal life I never did anything to you leave my name out of your posts
2
Like
· Reply · 1h
Holly Chadwick VON S EMPLOYEE
Holly Chadwick Whitney Smith do u know Bucky and Jared?
Like
· Reply · 57m
Tammy Stewart VON S EMPLOYEE
Tammy Stewart Whitney Smith back off of Holly NOW! Or there will be serious problems! She's a good person and a great mom! Leave her the f**k alone!
* THIS SEEMS LIKE A DIRECT THREAT **
Haha
· Reply · 49m
Whitney Smith ADMINISTER OF KERN VALLEY LAW AND ORDER
Whitney Smith THREATS R NOT GOOD 2 MAKE 2 ME.. ASK TRISTIAN .
Like
· Reply · 27m
Holly Chadwick
Holly Chadwick Whitney Smith get a life while u still can old man " PERCEIVED THREAT "
1
This is the face book that this exchange took place onhttps://www.facebook.com/groups/1308756589184617/ Feel free to evaluate all of it. It is called kern river valley law and order. There is another, but I can not find it I was in vons checking out with whitney and tammy wandered over to our line. I told whitney that was tammy the lady who threatened her. (as I recall it was on sept 16 about 7:30 pm) tammy said she would have us banned from the store.
Chuck Dunn [protected]
employee
Visiting this store I noticed an apparent supervisor by the name of Kevin make very rude and homophobic jokes about customers leaving the store I find this sort of behavior completely unacceptable of someone in the the customer service industry and just want to bring this to the attention of the company so they may take necessary action for this isn't the first time I have seen this happen he does it many times in any given day
Read full review of Vonsyour customer service
Dear Vons, An incident occurred Last Friday, September 20th, at your Girard Ave. location here in La Jolla. I spoke to your Customer Service Representative requesting to purchase a discounted inflatable pool toy. It had been reduced, and I called and asked her to put it on hold and I wanted to purchase it . She told she she could not accept payment over the phone, so I said I would be down to the store in half an hour. A mere 20 minutes later, I approached her with my credit card in hand. "Christina" flat out told me she had just sold it to another customer. She had another employee deflating it for someone else. Her attitude was so egregious, and extremely rude in making her statement. My friend and I asked her how could she have sold this when we she was clearly told I wanted it and had my credit card # to provide to her. This "flamingo" was not a life or death purchase, but I really wanted it for the grand kids who were visiting from PA . Your employee was not only rude, she offered no apology whatsoever. Nothing along the line like "Im sorry" maybe I can call around to the other stores etc. I dont think you necessarily want to place an employee in your H.R. department who has very poor social skills and who frankly reflects poorly on a corporate business . Thank you for your time. Katharine Ingledew 6652 Avenida Manana La Jolla, Ca 92037
service working with you.
You need to have more attachments with you im going to wasila Alaska im from there do you need my birth certificate i like travelers checks and a PC nitro five controller still i like a few thousand dollars full transfer to Alaska in im going to work something even better. I need you to communicate with attached alan. He can't be that grumpy Tyler you need to calm down. He keeps saying what im doing Tyler he'super 👽 weird. This is for the girl i spoken today. He's grumpy mad about the Mexican are you sorry give me 100, 000 dollars tyler transfer to my state the chena hot springs ♨️ work environment ♻️ im telling you i can finish pe a lot better. If your sorry pay me pay pay pay me tyler. Pay me.
the bagger at vons, erika sherman
This worker named Erika Sherman in store number 2094, has been harrasing my boyfriend and I, trying to stir up drama in the workplace and being emotionally manipulative. As well as touching my boyfriends thigh. This has been happening now for a while. Possibly about 2-3 months. No matter how much we tell her to stop, she does not stop and the co worker...
Read full review of Vonsready snax
I purchased 3 ready snax packs on Wednesday, one expired the day before (which I should have caught) 1 expires 9/15/19 yet the grapes were already rotten.
The third one expires 9/18/19 fruit is already rotten already. I lost my receipt so can not get reimbursed. This is awful Vons is expensive as it is, and when food has to be thrown away is even worse.
overcharged
I went to the ximeno store to buy a flavor of talenti gelato not carried at my regular store, (downtown on Broadway). On my app, I had 2 deals. A special price of 4.19 & a mobile coupon of 1.50. The store only honored the 4.19. I then went to the downtown store and they honored both. How does something like this happen in a major supermarket chain?
bakery
My recent trip to Vons to pick up bread or corn bread I was completely disgusted. The corn bread is completely moldy. Every single one. There is no way someone couldn't notice the mold. This store is truly unbelievable. No one takes accountability and the store has continued to decline. We then proceeded to tell the manager who appeared to question at first but then proceeded to problem solve. This store needs a serious upgrade and some serious support from the corporate office who should actually focus on areas of needed improvement. Very disappointed and hesitant to buy anything perishable in this store in the future.
Mika greenfield
730 N Maria Ave
Redondo Beach CA 90277
unethical behaviour
Survey code#196208/2917:016/223 Hello to whom it concerns: first of all my name is benjamin I have 35 years of experience of working with the public as well as presidents.. Vp's ceo's area mangers supervisors so on and so forth... Being in the auto industry as a financial director.. I started at the bottom and worked my way to the top of the department and...
Read full review of Vonspoor customer service
Today i tried to call customer service and no answer for 30 minutes, so i decided to drive down there to find out if Western Union is working. I stood in line for about 20 minutes after other people got their money, then i was told i she might not have enough $ for me to pick up $500. Nobody bothered to ask if i could be helped prior to this. After i asked...
Read full review of Vonsservice at the butcher department and deli
I am a resident of the Belmont shore area and consistently every time I come to the location on ocean which is right next to my home it's very frustrating. The meat dept me typically is closing everyday around 630 and 7 when last I checked the time is supposed to be 8pm. It's becoming increasingly frustrating that every single time I get there the place it...
Read full review of Vonsstore set up
I have been a shopping at my local Vons store since 1991. Just recently, the store was "remodeled " which appears to be "rearranging ". In this new arrangement, the gluten free products are now mixed in with the regular products. Less products are available and difficult to locate. If you're going to separate by culture, why not continue gluten free? I'm considering switching my loyalty to the Ralph's across the street.
Read full review of VonsVons Reviews 0
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Overview of Vons complaint handling
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Vons Contacts
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Vons phone numbers+1 (877) 723-3929+1 (877) 723-3929Click up if you have successfully reached Vons by calling +1 (877) 723-3929 phone number 0 0 users reported that they have successfully reached Vons by calling +1 (877) 723-3929 phone number Click down if you have unsuccessfully reached Vons by calling +1 (877) 723-3929 phone number 0 0 users reported that they have UNsuccessfully reached Vons by calling +1 (877) 723-3929 phone numberDisabled Services Issues+1 (877) 505-4040+1 (877) 505-4040Click up if you have successfully reached Vons by calling +1 (877) 505-4040 phone number 0 0 users reported that they have successfully reached Vons by calling +1 (877) 505-4040 phone number Click down if you have unsuccessfully reached Vons by calling +1 (877) 505-4040 phone number 0 0 users reported that they have UNsuccessfully reached Vons by calling +1 (877) 505-4040 phone numberGrocery Delivery+1 (714) 300-6131+1 (714) 300-6131Click up if you have successfully reached Vons by calling +1 (714) 300-6131 phone number 0 0 users reported that they have successfully reached Vons by calling +1 (714) 300-6131 phone number Click down if you have unsuccessfully reached Vons by calling +1 (714) 300-6131 phone number 0 0 users reported that they have UNsuccessfully reached Vons by calling +1 (714) 300-6131 phone numberMedia Contact+1 (714) 300-6786+1 (714) 300-6786Click up if you have successfully reached Vons by calling +1 (714) 300-6786 phone number 0 0 users reported that they have successfully reached Vons by calling +1 (714) 300-6786 phone number Click down if you have unsuccessfully reached Vons by calling +1 (714) 300-6786 phone number 0 0 users reported that they have UNsuccessfully reached Vons by calling +1 (714) 300-6786 phone numberMedia Contact
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Vons emailsdeliverysupport@vons.com100%Confidence score: 100%Support
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Vons address618 Michillinda Ave., Arcadia, California, 91007-6300, United States
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Vons social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 15, 2024
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