Walgreens’s earns a 4.2-star rating from 7891 reviews, showing that the majority of pharmacy shoppers are very satisfied with purchases and services.
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Refill of prescription
All I wanted was a refill of blood pressure medication. I called it in yesterday, 9-20-23, and recording stated it would be ready after 11 am 9-21-23. As of 8:00 PM 9-21-23, the refill has not been completed. Not the first time this has happened. The prior refill of blood pressure medication was also delayed. I received a voice mail saying medication wa...
Read full review of WalgreensPharmacy Walgreens in Soldotna
I understand that a pharmacist and their techs have stressful jobs and are typically pleasant especially the ones at the counter. I had an interaction with a pharmacist on 9/19/2023 at 9 a.m. who was definitely having a bad day or just felt like humiliating someone while there were 7 people in line behind me listening to everything he said. After two back...
Read full review of WalgreensPrescription/pharmacy
On Monday Sept.18th, 2023, I called in for a refill on one of my prescriptions. I told them that I had taken my last pill, she said it would be ready at 3:00pm the same day. I wait until the next day to go pick it up and was told they were working on it. I told her that I was told the day before that it would be ready at 3 pm and I waited a whole day to...
Read full review of WalgreensPharmacy Service at Walgreens Store #19074
To whom it may concern, I scheduled an appt for 2 vaccines at Walgreens Store #19074 for September 14, 2023 at 6:30 PM. I arrived at approximately 6:10 PM to check in to receive my vaccines. Got checked in within 5 minutes and they told me to go sit down and someone would be with me shortly. At this time, there was no one at or waiting in line at the...
Read full review of WalgreensPharmacy
I don't know what it is with this Walgreens store. Ever since I moved here a bit over a year ago, it has been a cascade of continuous issues from harassed repeatedly over how my doctor writes scripts to twice ordering delivery for scripts to be not delivered but continuously told they have been delivered to never being capable of following a simple...
Read full review of WalgreensTreatment towards a person with Crohn’s disease
I was having an attack where I desperately need a bathroom or will have an accident. I went into the store and approached an older black woman with glasses. I was trying to keep my composure and asked where the bathroom was. She gave me a nasty look and said loudly so what do you want. I said I have Crohn’s disease and might have an accident if I don’t get to a bathroom quickly. She said “Don’t raise you voice on me and [censored] on the floor see if I care.” Thank God a young man named Jerome approached me and guided me to a bathroom and entered the code to let me in. I asked the cashier who the manager was and she pointed at the nasty woman who treated me like garbage. If that is what Walgreens has managing their store then I think I will go elsewhere. Perhaps that nasty [censored] needs to go to training on customer service and how to treat all customers.
Desired outcome: Want her trained and reprimanded and taught that any disability should not be treated with disgust.
Auto refill
Drugs on auto refill suddenly disappear. I do not get any notice and run out of drug thinking auto refill will submit an order. Some drugs disappear so that I cant go to walgreens to request refill. I have to go to dr to write new rx. Fax to dr for refill often doesn't get to dr. Happens to many dr. Many dr say thisis a walgreens problem for many...
Read full review of Walgreensstop asking for license for gal milk
what is wrong company ASKING FOR PEOPLE DRIVER LICENSE a GAL of MILK are you crazy ? STOP IT you won't RETURN A BAD GAL of MILK TO ! STOP ASKING DRIVERS LICENSE something WRONG with you guys STOP IT NOW 08 / 25 /2023 TODAY FOR A GAL OF MILK THEN YOU WON'T RETURN IT CAUSE nobody have a LICENSE to ! NOT ONLY THAT to what is WRONG WITH YOU PEOPLE DON'T WANT TO...
Read full review of WalgreensWalgreens pharmacy autofilling rx despite being told not to by me.
At the beginning of August, 2023, Walgreens started autofilling all my RX even though my profile does not give them permission to do this. I have complained to the pharmacist who just shrugged their shoulders and to their customer service phone number. I was told on 8/23 that they would get back to me but they have not done so. These autofills are being...
Read full review of Walgreens and 1 commentManagement
Store 5707 in Jackson, Michigan Just recently, we got a store manager from a 9133 in Jackson, Michigan. She has a reputation; she is a master manipulator who likes to destroy her workers. She is already stirring the pot at this store, telling her Shift leaders, who are overwhelmed with the changes that are trying to come to her, to let her know that it's a...
Read full review of WalgreensWalgreens Pharmacy
I went in to get my mom's prescription and the service rep at the pharmacy said it would take 10 mins. I came back in 10 she said they were not ready yet. 5 mins later I have the pharmacist come and serve me saying that I flashed the bird to his service rep customer service said I gave her the bird, that was helping me. This was news to me. He treated me very harshly afterwords and said he would ban me if this was the case. I told him to look at the security cameras and I did nothing to offend the customer service rep.
This is David Nola Mellstrom's son. This was just weird.
Desired outcome: Could I get an apology from them both if I go back to that store when they review the security tape please. That's all I ask for.my email address is: [protected]@gmail.com
Pharmacy #07590
The clerk on the pharmacy counter at the 2 E. Street Road, Feasterville, PA is rude and condescending. I allowed her to get away with it a few times, but she acts like she has continual PMS. It is unfortunate with so many people wanting to work that you allow this girl to abuse senior citizens and talk down to doctor's office who call in prescriptions. My family's prescriptions will be moved.
Desired outcome: I do not care about an outcome. I just wanted to bring this to your attention. People who visit pharmacies sometimes are sick and do not need to be abused by this little snot.
Astrid T. Staff at 200 Water Street, NYC 10038
On 8/15/23, around 150pm, I was at the above branch to buy Walgreen vitamins. Sale is buy one get one free. The item was behind locked display and I rang bell for assistance. The next display wasn’t locked and I informed the worker when she first arrived. She said nothing and locked it. She then opened the display I pointed to and as I removed one bottle of...
Read full review of WalgreensEntrapment in the pharmacy
Female coworkers would try to entrap/bait me for sexual harassment. They would try really hard during my shifts by playing mind games with me, saying phrases like "are you going to COME!?" Mentioning of "phallic sizes" and other sexual innuendos in conversations around me endlesssly. They've also invited me to "hangout" at their place after work. Some...
Read full review of WalgreensPharmacy
As I am a long term customer with long history of prescriptions for Tramadol. Would LOVE to know why you do not have your pharmacists reach out to customers to notify them of a FOUR day delay in PAIN medications. Is it truly so time consuming to call the customer on the day the script came in (workday /Friday) to let them know that the DEA controll...
Read full review of WalgreensWebsite & chat rep doesn't honor promo codes
I'm on chat with customer rep Jessica B. and she stopped responding once I requested to speak with a supervisor regarding honoring a promo code that is currently on the site. I sent a link of the website https://www.walgreens.com/offers/offers.jsp/weeklyad?ban=dl_dlsp_MegaMenu_WeeklyAd and a screenshot https://www.preservestamford.net/wp-content/uploads/screenshot.jpg to prove the promo code was on top of the live site that she claimed she did not see. I typically don't write reviews but she outright lied! I'm still waiting for her to get a supervisor but she's stopped replying once I asked why it's taking so long. Please hire reps that actually want to help people and give them solutions. I have wasted 30 minutes of my time on this and will NEVER attempt to purchase from your site EVER again as you do not honor promo codes.
Desired outcome: I would like an apology from the rep as well as honoring the promo code.
Everything
Dear Walgreens Customer Service Team, I trust this message finds you well. I am writing to express my profound concern regarding my recent visit to your Walgreens store located at 120 Court St, Brooklyn, NY 11201. As a loyal customer who relies on your pharmacy services, I was deeply disappointed and alarmed by the conditions I encountered during my...
Read full review of WalgreensPharmacy
I'm through with Walgreens pharmacy and wonder why I waited so long. Their generic brands are limited (my manufacturer is not included). I'm already nervous enough about the quality of generics, and when Walgreens drops my manufacturer for another, my belief (rightly or wrongly) is that it's to save money and so I'm even more suspect.
I also require a prescription that is quite common and needed to live. In this case, I insist on the manufacturer's brand name product. After waiting almost a week and making several phone calls and a store visit, they told me they couldn't get it and to go elsewhere. In 30 minutes I found what I need less than two miles from Walgreens.
They've never had my product in stock and I always had to wait several days for them to fill my script. This time they said the manufacturer had problems with supply. Perhaps so... problems only with Walgreens!
There are so many better and more price-effective options than Walgreens. I'm glad to be rid of them.
Desired outcome: Achieved: A new pharmacy
Delivery of medications to customers -Jessie Slade 7 Phillips Farm Rd. East Hartford,Ct 06118
I went to the doctor on 8-7-2023 at10:15-am as not feeling well with a fever of 101. They ordered an antibiotic at Walgreens 922 Silver Lane, East hartford, Ct,06118. I stopped on the way home and the prescription was not ready so they said they would have it delivered by 4:00 to 4:30pm. It did not come so called they said to wait until 5:30pm and if not...
Read full review of WalgreensCustomer svc.
Arrived at the store at 7:03, was told by another customer and not employee, that system was down. The employee looked through the window at me the whole time, gave me a throatslash sign I guess indicating closed. This employee never came to the door to explain, threw their arms up indicating indifference to me standing there. Always poor customer svc. at...
Read full review of WalgreensWalgreens Reviews 0
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- Steps you have taken to resolve the issue, including any communication with Walgreens customer service.
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6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred as a result of the issue with Walgreens. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, an apology, or another form of redress.
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Overview of Walgreens complaint handling
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Walgreens Contacts
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Walgreens phone numbers+1 (800) 925-4733+1 (800) 925-4733Click up if you have successfully reached Walgreens by calling +1 (800) 925-4733 phone number 0 0 users reported that they have successfully reached Walgreens by calling +1 (800) 925-4733 phone number Click down if you have unsuccessfully reached Walgreens by calling +1 (800) 925-4733 phone number 0 0 users reported that they have UNsuccessfully reached Walgreens by calling +1 (800) 925-4733 phone number
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Walgreens emailsconsumerrelations.bb@walgreens.com100%Confidence score: 100%Support
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Walgreens address200 Wilmot Rd, MS № 2002, Deerfield, Illinois, 60015, United States
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Walgreens social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 21, 2024
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