Walgreens’s earns a 4.2-star rating from 7891 reviews, showing that the majority of pharmacy shoppers are very satisfied with purchases and services.
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reward points
My wife and I are not getting our full reward points. We are listed on 6 different accounts. Anthony the store manager helped us identify the problem. Can we have our reward points listed under one account? Store #15097 12/04/2019 1:33PM. Our name Robert and Christine McGlynn 4 Seeley Street Bklyn, N.Y. [protected] P.S. Can you check if we missed any reward points? Thank you, Robert J. McGlynn
Read full review of Walgreensservice / employee attitudes
My God! This place is a Joke! I actually lost my mind and decided that I would change pharmacies from Safeway (The Best) which is 7 miles from my home, to the Walgreens (Horrible) which is 2 blocks from my house. What a stupide decision that was! I have been there probably 8 times in the last 2 months. The last 4 times have been excrutiatingly painful! The...
Read full review of Walgreensservice of removing skin wart for my kid
Hi. we had great respect towards Walgreens services but not anymore. we visited walgreens to get rid of skin wart for my 9y kid as described on walgreens.com [https://www.walgreens.com/topic/scheduler/wart-removal_5.jsp ], after we met doctor we told problem and she saw the skin wart and told us we stopped removing them. then we asked what we do in thi...
pharmacy
I dropped a prescription off for my mom whom has parkinson and went back 3 days later, which she said would be filled in an hour. I let her know we would be back in a day or 2 and when we went back she had to hunt the prescription as they had not filled it. This is totally unacceptable for no one to call and very un professional for a pharmacy. We will no...
Read full review of Walgreenspharmacy
The pharmacy department is very unorganized and staff was rude. I had to wait in line 3 different times to receive my RX because they couldn't find my prescription. They told me my doctor didn't call it in when I had just come from my doctor. So now after waiting in a line for 15 minutes, I had to get off and call my doctor back for them to tell me, no, we...
Read full review of Walgreensvanilla gift card
Hi my name is Towaner chandler i stay at 5300 Greystone dr 55077 #106 i bought a couple Vanilla gift cards to order online but my money was spent before i got a chance to use it i made a police report ..I still have copys of my receipt.MY email is [protected]@gmail.com [protected]@yahoo.com [protected]@gmail.com please reach back out to me thanks Towaner Chandler
pharmacy
11/19/2019 I picked up a prescription and attempted to use the GoodRx coupon since your prices are $14 higher than CVS for my dog's Phenobarbitol. I was waited on by a jerk who lacked customer service skills refusing to accept my GoodRx discount. I have used it at CVS in the past and got a big discount. When I tried to talk to the tech about it, he wa...
Read full review of Walgreensneed 5000 bonus points
Recieved in the mail a number of items you can purchase and get bonus points... The last one states I would get a 5000 point bonus to sign up on — walgreens.com/email. And there you can link up your balance reward account. Can, t find this web site. My rewards # is7140-[protected]... Ps I am a 50 years of service retired employee. Thanks you al tarsitano
store manager
On Sunday, 11/17/19 at 11:25AM my 60+ year old husband was treated with disrespect by the 20/30 something year old manager. He told her there were no paper towels in the men's rest room and there was a white powder on the floor and appliances (from construction?). He had wet hands and powder on his dress slacks when he asked to speak to the manager. The...
Read full review of Walgreenspersonnel, becky thorton
I wanted to purchase Twisted Tea this morning. The cashier asked me for ID, which she should. Unfortunately, I did not have it on me. I asked if the MOD could override it. I had worked there for over 4 years, a copy of my ID is in my personnel file. I have previously worked with Becky, she knows that I am 62 years old. Becky refused the sale, which I feel...
Read full review of Walgreensphoto dept
I took a photo to Walgreens to put on a tee-shirt Oct 22, 2019 I have a ticket stating I hould have it by Nov 3, 2019 at 5 pm. Its Nov.14 at still no shirt no straight answer. I've gone to store and inquired at least 8 times. They have called to see the status eventhey are confused so I don't get a straight answer. I went today and was told its in the...
Read full review of Walgreensrefund policy
My husband went into to our local Walgreens to purchase 2 Visa gift cards to give our grandchildren for their birthday. He picked up 2 gift cards and went to the register and placed $50.00 on each card. As the cashier was finalizing his purchase, my husband wanted to confirm that the cards could be used anywhere. The cashier tells him NO, that these gift...
Read full review of Walgreenspharmacy access to website
I have been using Walgreen's pharmacy for many years with no problems until approximately 5 weeks ago when I suddenly lost pharmacy access to my account. I tried for two weeks to reestablish access using authorization codes sent to my computer and telephone numbers without success.
3 weeks ago I telephoned customer service, spent over 2 hours on the phone with 4 different representatives and was unable to reestablish pharmacy services on my account. The only thing I got was a commitment from them to initiate a ticket for someone else to look into my problem.
This morning, after again trying to reestablish pharmacy services with new authorization codes sent to my computer without success, I again telephoned costumer service.
After waiting over an hour for my call to be answered, I spoke with 2 different representatives in customer service for about 45 minutes and was unable to reestablish pharmacy services on my account. Again, only thing I received was another commitment that a ticket would be initiated and someone would contact me within 72 hours. NO RECORD WAS LOCATED ON THE FIRST TICKET ALLEGEDLY WRITTEN .
I need to renew my Medicare Part-D, and if this problem cannot be fixed quickly, I need to research a plan which uses another pharmacy for primary coverage.
pharmacy
I had a prescription sent in by my doctor wed 10/30, a full five days in advance so there would be no issues of availability by 11/4 when I would be in need of the medication having run out the night before. I was emailed it would be ready 11/4. I was not emailed or informed any other way that it was not going to be available for another 2 days. I found this out at 6pm, way to late to reach my doctor to have him send it to another pharmacy, when I went in expecting to pick up my prescription. No sorries were given, no explanation other than "I dont know what happened"... This is inexcusable. Then this pharmacist gives me an attitude that she told me I could have had my doctor send another script in to a different store, again it is 6pm, so what doctor does she know that will take this call and get another script faxed in at that hour? I have tried to give this pharmacy the benefit of the doubt, but that is it. They dont deserve any business whatsoever from me or anyone else for that matter.
pharmacy
it is very frustrating in pharmacy the policy requires having to enter phone number i need to just be able to give my name and date of birth and not have to go through recitation of address and phone each time i am registered in their system with store card that should be enough this is time consuming and causes the line to grow and it also means other...
Read full review of Walgreensemployees
I have lived in the area for about 3 years and I no alot of ppl in this area do to being a business owner myself. I am in Walgreen daily and for pass 4 moths we all been noticeing the disrespect from the employees latly As the other day the cashier's were telling customers thay have no bags but waited time thay paid for there items before telling them I...
Read full review of Walgreenspharmacy services
Whenever I talk with the pharmacy department I get such an attitude. Today 11/3 a order for antibiotics was called in from a urgent care. I kept checking online status but after 5 hours nothing, so I called. Someone told me that they were still working on yesterday's orders. I was told that I needed to have at least 2 doses before a urgent dr appointment...
Read full review of Walgreensno sale items at store
I recently received a sales flier for Walgreens. I drove to my local Walgreens to buy the Charmin toilet paper on sale and there was none on the shelf. I also did not find it on any displays. I asked the manager Mike Sullivan where it was and he said they didn't carry it. Is this normal. Do you really offer sale items only at specific locations? On this day...
Read full review of Walgreensgabapentin
How is it they can refill my prescription my insurance is paying for it because there was no delay it was filled you were reviewing the script an then decide to take it back? [censored] that they have no right an that's why my scripts are being transferred to Walmart right this second I am done with the mind games I have been dealing with these idiots long enough to know when there is no delay your filling my script an there is $3 cost on there that I can get my refill so stop playing mind games with people before everyone stops shopping there because sooner or later they are going to get fed up with your [censored] an you will not have any customers left you sick Satanistic [censored] bye bye [censored]es you just lost another customer
pharmacy
I waited 30 minutes for 2 Prescriptions. I was told that they were counting out the Pregabalin pills, the problem with that is the bottle of pregablin is factory sealed.
The morphine was filled on 10/24, which means that it all should ready when I arrived. NOT!
Whats going on with this Pharmacy? I do not appreciate being fibbed to, my time is worth money too.
Walgreens Reviews 0
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walgreens. Make it specific and clear, such as "Incorrect Prescription Filled at Walgreens" or "Poor Customer Service at Walgreens Store #123".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:
- The specific Walgreens location or service you are complaining about.
- The date and time of the incident or issue.
- A clear description of what happened, focusing on the nature of the issue.
- Any interactions you had with Walgreens employees, including names or descriptions if possible.
- Steps you have taken to resolve the issue, including any communication with Walgreens customer service.
- The company's response or lack thereof.
- The personal impact the issue has had on you, such as inconvenience, financial loss, or health concerns.
Remember to be factual and include any relevant information about transactions or interactions you had with the company.
5. Attaching supporting documents: Attach any relevant documents or images that support your complaint. This could include receipts, emails, photos, or other evidence. Do not include sensitive personal information such as your social security number or credit card details.
6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred as a result of the issue with Walgreens. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, an apology, or another form of redress.
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Overview of Walgreens complaint handling
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Walgreens Contacts
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Walgreens phone numbers+1 (800) 925-4733+1 (800) 925-4733Click up if you have successfully reached Walgreens by calling +1 (800) 925-4733 phone number 0 0 users reported that they have successfully reached Walgreens by calling +1 (800) 925-4733 phone number Click down if you have unsuccessfully reached Walgreens by calling +1 (800) 925-4733 phone number 0 0 users reported that they have UNsuccessfully reached Walgreens by calling +1 (800) 925-4733 phone number
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Walgreens emailsconsumerrelations.bb@walgreens.com100%Confidence score: 100%Support
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Walgreens address200 Wilmot Rd, MS № 2002, Deerfield, Illinois, 60015, United States
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Walgreens social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 21, 2024 - View all Walgreens contacts
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