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Walmart review: card can't activate 5

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6:14 am EDT
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I had a Charter Cable bill I had to pay, I went to Walmart on 04/24/10 at 9:24pm to get this Walmart Money card to use it to pay my bill, I went home, went to the web site, got the card activated and all, got on the phone, called Charter to make the payment and it didn't go through, I got Walmart Money Card on the phone to find out the problem and they told me, they was having system problems, they wasn't having system problems when I put my $160 on the dam card, they asn't having systems problems when their middle man got his cut but when Charter comes to get the money for the bill now, they're having system problems and was told to call back in 15 minutes, I called back and they said, call back in an hour, I called back, they were closed, my bill never got paid, I called the next day and guess what the problems not fix and was told to call back in 15 minutes again, I called 15 minutes later and was told to call back in an hour, while I was waiting, I called the computer system, it said I had a security lock on my card, alright I got the card is activated but theres a security lock on it, WTF...

I called back an hour later and told them what the computer told me, thinking it could get fix quickly if they knew what the computer told me and they said to call back in 2 hours, I called back all that day until they closed, I called the next day, the problem still isn't fixed now, it's day three of calling back, I asked to speak with someone higher up in thier office to handle my problem, he got on the phone and told me the $160.00 that I put on the card wasn't on the card and wanted me to send him the receipt so that he could see it and put my $160.00 on my card(Hmm, I know that trick...) I got on the internet, went to the site and there it is in front of me $160.00 it's still there on the card, I asked for someone els to speak with, this one told me that my $160.00 is still on the card and that I can finally pay my charter bill, I got on the phone with Charter to make the payment a second time and it still didn't go through, I got back on the phone with Walmart Money Card again about the problem and was told to call back in 15 minutes, then an hour, then two hours, I called back all that day until they closed, I called the next day, this is day four, yep, you guessed it, the problem is'nt fixed yet.

Thanks to Walmart Money Card, I have a card with my money on it that I can't get to, I do have the receipt that reminds me of this mistake I made because all I wanted to do was pay my dam Charter Cable bill, Walmart Money Card is nothing but a bunch of bull, I got the papers to prove it, I wish I never got that ###in card, money is way to hard to come by these days, I struggle very hard to get the money I can get to pay bills, be comfortable and eat, the people at Walmart Money Card are just one of the reasons good people turn to do horrible things just to be comfortable and eat, I'm so angry, I don't know what to do and it's all thanks to Walmart Money Card a.k.a. ###.

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5 comments
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Galina S
Auburn, US
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Oct 28, 2010 1:49 am EDT

I'd like to worn you about the Walmart Money Card SCAM!
I decided to put money on to pay my bills, including electricity, phone, cell phone, water bill, and rest of my utility bills. I go to my local FEDERAL WAY Walmart and bought a card.
I came home to try to activate it online and it wouldn't let me. So I then CALL them to ask and they said that my information doesn't match. I've had there card before with no problems. they say my information may not match and dont activate it. they said to allow 4-6 weeks for the check to come with the amount loaded. I paid $3 for the card, and the charged me $3.00 to send out check. I am SO PISSED and will never use WalMart Money Cards again.
I know im not the only one and sure they are making intrest off my money. I AM SO FRUSTRATED now I have no money at all to pay my bills and have to wait for another month for my paycheck.
I at least wanted to go to my local walmart and get my money back and they wouldn't let me.
Boy, I hope you dont get scammed by the Wal-mart money card :(
this [censor]ing card is fraudulent and should be closed.. for good..

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Fedup1970
Hazlehurst, US
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Feb 03, 2013 4:19 am EST

Walmart does not care about anything but making money and to hell with us.

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tammy65
Steubenville, US
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Nov 21, 2013 8:47 pm EST

I put 66.00 on a walmart card for a christmas gift. When you go to their website you cant activate it. I have called now four times and they have told me it is activated. last time I called I got an automated line. it tells me my birthdate is wrong! im giving it one more chance and if they don't help me im going to a lawyer. maby I can find one who will do a pro bono case. I think we should file a class action suit!

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Melissa Lynette banks
Houma, US
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Feb 16, 2014 8:12 pm EST

I can't activate my walmart money card every time I pit the inspire date it's say it's wrong and whn I put my social sercity number n it's say it's wrong I'm puttin the right information

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Stewart Spangle
US
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Sep 02, 2015 5:42 pm EDT

I bought walmart money card before and had no problem with it but I lost my wallet so I went to walmart to buy a new card put 80 bucks on it and when I called the number to activate the card it says the system is down so I went online to activate it nothing happens so I called customer service and they were very rude to me and just hung up on me when I called back to speak to a supervisor I was told no and was hung up on again so I went to walmart to See if they could help me figure it out and was told I was on my own so guess I'm out 80 buck and walmart does not care about there customers I'm going to talk to a lawyer and see about suing walmart I'm done with them

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