1xBet
Reviews and Complaints

Sir my account [protected]. My problem no sloved. Every time i recuest security Department but no sloved. Sir, I have seen everything on the website and sent the ID card notarized, but it is not possible to send it from Bangladesh to the address you gave me in Mexico. Sir, I gave you everything you wanted by email. Now help me a little sir. If this kind of harassment, no one will use 1xbet from Bangladesh.

I have deposited money on their site several times. After losing a few bets, I won the next bets. But they asked me for documents at the time of withdrawal. I sent them the documents, but while I am shocked, they say that my documents are fake. This excuse of theirs is very funny. This is just an excuse not to pay. They do not answer the question why I should use fake documents for my account. While I have all the deposit documents from my bank account.

ACCOUNT NUMBER: [protected]

Today will make it more than 5 month 1xbet decided to suspend my account all in the name of account verification. 1xbet demanded that I should verify my account because I decided to use a single withdrawal method out of like 2 to 3 method I use to deposit money into my account.And my reason was that I wanted to make things easier for myself.

I had always provided all the documents 1xbet requested for and since September last year it had been an indefinite sequence. Last month 1xbet said I should provide a document confirming I had no gambling addiction, I had to borrow money to see a gambling therapist thinking that when my account get resolved I will return the money I borrowed. And when the documents 1xbet requested for was ready I uploaded it on my 1xbet account as requested from the security department without tampering with it in any form. More than 4 month now things have been hard for me. I barely eat 3 times a day and I had to move in with my parent because I couldn't feed myself anymore.

Now what 1xbet are requesting for is that same document I had upload in my account I should have it sent to their office in mexico from right here in Nigeria after I had uploaded the document to them already. This is going to cost me a fortune I can't even afford. I don't know about other places but here in Nigeria people that send documents through post office are very few nowadays that's why a high price is associated with it. It will cost me more than 25 thousand naira for me to post a document from where I live here in Nigeria to Mexico. I really can't afford that I'm in debt already, I don't eat 3 square meal anymore and life had been really tough for me.

1xbet should really consider the less privileged

Account Id: [protected]

I had made three deposit with nettelier they don't show in my account I speaked with live chat he said send email with all requirements and we will answer in 1 hour and slove the problem it's easy... And until today nothing I call many times chat not answer and I see on Google there's a lot of people same me.

Name: Mohammed Abdulkareem Salih
Account number: [protected]
Deposit 1: 10.05€
Deposit 2:10.05€
Date: 22.02.2023
Deposit 3: 5,47€
23.02.2022
Nettler payment method

Hello my mobile number registered with 1x bet is +[protected] and i have placed a withdrawal request on february 4th 2023 for INR 50000. The status of request changed to successful but i have not received the money. I have also got in touch with support team over the email but since 20 days they are only replying that the support team is working on it.

I was deposit money 2time but till now i am not getting this.

First 31 January i deposit 1000bdt but i put 500 and agent gives 500 and rest of fund he eat.

Another's i deposit 300bdt by bkash.Its not deposited and digital wallet bkash free option not available. For 2deposit i wait 25 days and last one 3 days.But where not getting anything.

Game id: [protected]

Amount 300bdt

By bkash digital wallet free

Agent number:[protected]

Trdx ABM3SKHFP3

From [protected]

Time 4.05pm 22Feb 2023

Deposit amount 1000 and 50

Payment by bKash digital wallet

Transaction id: AAT93LX2GT (1000bdt)

AAU63M3IE6(50 bdt) transaction

Agent number were same both time:[protected]

Sending from [protected]

Time 00.04 am 30 jan 2023

I deposited money Rs20000 through easypaisa wallet on 22 feb to an 1xbet agent named asghar ali but after talking two days to the customer support team and email department and provided all the evidence statement and screenshot etc they said that your payment is not been recieved to us. So i demanded them to please provide the statement or screenshot of that agents account but they denied that its not possible.

I had this issue started back on Dec 2022 I sent them $110 using E wallet but they never credited to my account. After all the useless emails going in and out no one actually trying or willing to help. I've provided them all the paper work which was requested by them yet they never sort it or even a try. I've been emailing them since December 6th 2022

Dear team,

After losing huge amount I wanted to block my account but the security department told me that there is no clear reasons for blocking the account. Again I started playing games and bets by top-up funds after that they blocked my account without informing me. They cheated me wisely. some information they gave me are below please solve the problems.

For the past 5 days I’ve been mailing the 1xBet security team, I was unable to withdraw my winning, document request issue, I mailed the security team and provided all they asked for, all deposits from my payment gateway to my 1x account was provided in PDF, identity document was provided too, all screenshots too was sent, This morning I texted for a follow up, now I was told to make a screenshot from PC, of which you can’t access the transaction history of an Account on Opay online using PC, honestly I’m tired, and I’m losing it all.

I’ve sent all that’s requested of me but they’re not allowing me withdraw

(Unprocessable subject) [#[protected]]

1xbet

My ID; 5226563

MY 1xbet account chainlink (LINK) ID: [protected]

I have been a 1xbet member since 2015, I have deposited and withdrawn thousands of times. I just lost millions of money in the last 3 months. I deposited 14,360 LINK chalink ( 118,000 usd) this month, in one go. A bit of luck this month, my balance went up to 60,000 LINK (494,000 usd). Withdrawing money I wanted to withdraw money on 11.02.2023, my withdrawal request was rejected and a document/document was requested. In 2022, document/document was requested and I sent everything, my account was approved. Since I made a profit, they asked for documents/documents again and they are waiting for 10 days. I kept playing, with very low odds, they have lowered the odds of my account now my balance is 24,666 LINK (203,363 usd). They're literally cheating. I would like to also show the screenshot of them requesting documents and confirming my account in 2022, the big money I deposited recently and the coupons I played. Please review all the screenshots I have sent.It was approved to my account on 29.04.2022. I am attaching the screenshot of the mail sent by 1xbet to this e-mail.Document/document was requested again on 11.02.2023. (Although my account was verified on 29.04.2022) I am attaching the relevant screenshots to this e-mail.They want documents, 3-4 days later they want something else. They keep it like this for 10 days.Please someone warn these sons of [censored]es. Otherwise, I will determine their spokesperson, owner, whoever is responsible, and shed their blood, and I have the power to do that. They are acting illegally. My answer to these would be heavy.

My account number on this site is [protected], please look at the photos I posted, I deposited more than 50 dollars on this site, only after a few hours of playing, they blocked my account and asked me for documents. , after submitting the documents they removed the games I had won and only kept the games I lost and only gave me 17 dollars and prevented me from continuing the game, isn't this really funny? Robbery in broad daylight in 2023 Just like that, one day we, the plaintiffs, will come to your office.

Good day I kept writing reviews upon reviews about my 1xbet account. I don't know what to say again to make my voice heard. I decided to book a bet with my life saving of amount $4000 to play a bet of less than 1.3 odd during the month of September. The bet was successful but since then 1xbet suspended my account that I should send some documents to the security department for my account verification. They kept requesting for my documents and I sent them everything they requested for up to a point that they requested for the same document and I kept sending them. It get to a stage that they said to finish verifying my account I should write a piece of code I'm going to see when I login into my account on a piece of paper, I did what I was told and my account didn't get verified. I was also told to register for a zoom call, I registered and pass the zoom call successfully but my account didn't get verified.They also said I should send either of my birth certificate, utility bill or driver's license. I did that successfully but my account didn't get verified and a lot of series of things I was told to do to get my account verified and i did it successfully. I was also told to submit a certificate confirming my mental capacity. I did that successfully but my account didn't get verified More than 2 weeks ago now I was told to upload a certificate showing that I have no gambling addiction. Since September I have had to stop living alone and started living in with my parent because I couldn't afford my cost of living anymore. I barely eat 3 times a day and 1xbet decided that I should submit a certificate showing I have no gambling addiction. I had to start borrowing money from people which was hard, thinking when my account get resolved I could be able to give back the money which was an huge some of 15 thousands naira to see a gambling therapist for assessment. Now I received a message in my email that I should send this same document i already uploaded to my 1xbet account which was even hard to get that I should sent it to 1xbet office in Mexico. This is going to cost a fortune again . The cost of sending documents to land mail from here Nigeria to Mexico is more than 25 thousand naira. I barely eat 3 times a day , I'm on loan of 15 thousand naira and i can't even live alone anymore. Is this what 1xbet does to all of their customers who could barely survive My Account ID: [protected]

I have transferred 695 EGP by BM wallet egypt but I didn’t receive it in my account id:[protected]

It passed more than 2 months.

I contacted them via the email address they answered Me to wait and then don’t respond to me yet again.

They answered me once that it’s okay but i have waited more than two months, i have sent them many times but they don’t answer me and it hasn’t resolved although they said that the information is conplete and okay.

Helo 1xbet i just want to complain and claim my winning in Blackjack. Bet history shows that it was "rejected". However it was clearly visible i just bet on WINNING WITH 3 CARDS. and that result was I WON WITH 3 CARDS (see photo for reference)

February 19,2023 UTC+8 around 22:05, event number BJ486960 with betting number no [protected]

Please consider my apeal to your team and im hoping for a response

Sincerely,

Kent Daryl

[protected]@gmail.com

1xbet account number [protected]

1xbet username: heymisterong

My Gaming ID [protected]

Sir, he blocked the ID saying that my document is a problem and said that he will need documents for verification. But I gave all my documents. He asked me to appeal again. I appealed 3 times. I gave a selfie. He gave me a separate quote. I took a selfie with it. I gave a screenshot of the transaction. But now he is saying that after giving everything, you are harassing people to send me a letter to Mexico. My real account is all real. Why do you do this after giving the document? This 1xbet will make everyone happy because of you. You seem to want to not pay the money. Now open my ID.

Good day

I kept writing reviews upon reviews about my 1xbet account. I don't know what to say again to make my voice heard.

I decided to book a bet with my life saving of amount $4000 to play a bet of less than 1.3 odd during the month of September. The bet was successful but since then 1xbet suspended my account that I should send some documents to the security department for my account verification. They kept requesting for my documents and I sent them everything they requested for up to a point that they requested for the same document and I kept sending them. It get to a stage that they said to finish verifying my account I should write a piece of code I'm going to see when I login into my account on a piece of paper, I did what I was told and my account didn't get verified. I was also told to register for a zoom call, I registered and pass the zoom call successfully but my account didn't get verified.They also said I should send either of my birth certificate, utility bill or driver's license. I did that successfully but my account didn't get verified and a lot of series of things I was told to do to get my account verified and i did it successfully.

I was also told to submit a certificate confirming my mental capacity. I did that successfully but my account didn't get verified

More than 2 weeks ago now I was told to upload a certificate showing that I have no gambling addiction. Since September I have had to stop living alone and started living in with my parent because I couldn't afford my cost of living anymore. I barely eat 3 times a day and 1xbet decided that I should submit a certificate showing I have no gambling addiction. I had to start borrowing money from people which was hard, thinking when my account get resolved I could be able to give back the money which was an huge some of 15 thousands naira to see a gambling therapist for assessment. Now I received a message in my email that I should send this same document i already uploaded to my 1xbet account which was even hard to get that I should sent it to 1xbet office in Mexico. This is going to cost a fortune again . The cost of sending documents to land mail from here Nigeria to Mexico is more than 25 thousand naira. I barely eat 3 times a day , I'm on loan of 15 thousand naira and i can't even live alone anymore. Is this what 1xbet does to all of their customers who could barely survive

My Account ID: [protected]

Sir, I did cash out 500 taka to digital wallet number. the deposit was successful but few minutes after a notification came saying deposit rejected by operator. I tryed talk to them on chat box they said to email them with all information necessary and I did email and it's been 2 days no reply came. I talked again on chat and they keep asking to send email witch I did already. no one replies the email. can you tell me what to do now. thank you

Prof of email I sent to the email address
Sir ami gotokal rat a deposit er jonno 500 taka cash out Kori deposit success hoyechilo kintu pore rejected hoye jay by operator. amar shokol totto dilam.

1. gaming Id-sufian Ahmed ([protected])
2. transection id-ABH6N58EZ6
3. clinet number-[protected]
4. agent number-[protected]
5. date 17/02/2023 time 12:29am
6. amount 500 taka
7. screenshoot deya ache

Be very careful, they stole my money, just minutes after depositing the money. They closed my account for no reason. Why do you allow these thieving sites to do this with our money? All these complaining people, why don't you do something basic? Once and for all, this fraudulent company must be shut down. Their page (https://www.trustpilot.com/review/1xbet.com)has been closed due to many complaints.

I deposited my money with Bitcoin, you can see the transfer photo here

ACCOUNT NUMBER: [protected]