1xBet
Reviews and Complaints

I have deposited INR 500 on 21st Sep but not credited on my account.

I have contacted customer service via chat and email for resolution.

Got below response on 21 Sep as stated below:

Dear user, please create a deposit request using correct reference number (IMPS, RRN, UPI, UTR) indicated in the screenshot, also use the same method to make the deposit request through which you have got the details to deposit the amount.

Please follow the steps to create a deposit request- [Go to - profile>>top up section/deposit>>>select payment method>>mention same details fill up while making transaction] and contact us.

I tried creating request but got error while doing.

I HAVE SUBMITTED ALL THE PROOFS OF THE PAYMENT.

NINGTHOUJAM SUPERMAN SINGH

17 June 2022, I'm Deposit 2000 Rupees but not deposit in my account. More than 3 months pass Please refund me 2000 Rupees. All documents attached for proof.

1xBet robbed me on13th September and 14th September on the game called CRASH which is based on cheating I was unaware that they cheat as well in which I had lost around Rs 5000 then Rs 9000 and then Rs 3000 after this I've called the customer care he clearly said to collect evidence against the game and for collecting evidence I've started playing small bets with my screen recording on and next morning I lost Rs around 900 because of same cheating issue. I've shared the video clip on their mail but they directly denying it even after their person told me to collect the evidence and the people attending the calls from their end are not at all helpful, As there is access to upload a video file here I'm attaching the video of the cheating they did. Then I have started complaining on their Tweeter Page then they blocked me there as well. Please help me to refund all these amount which I've mentioned (TOTAL AROUND RS 17900).

On 19 sep 6:28pm I deposited ₹3000 through paytm (epayment) to the account 1X bet provided to me for making deposit. The name of the person on whose account I deposited ₹3000 his details were provided by 1X bet his name is Amit Pathak. Deposit was made through my paytm account to his paytm account. My issue is I have not yet received the money on my 1X bet account instead I received a message on my 1X bet account that deposit rejected in the amount ₹3000 by operator. Yet I have not got my money back in my original source account as well (Paytm). I tried emailing them and texting again and again but they dnt seem to understand my issue. I am attaching all the proofs with this message. Please help me out.

They blocked my account & freeze my funds. I M almost lost 5000$. When you loss they never contact you, when you win they freeze customers ID.

1xbet is a FRAUD WEBSITE. Dont waste your money on this web.

They are TAX THIEF, already bankrupt in Jan 2022, their owners ON INTERNATIONAL WANTED LIST.

I ADVISE ALL 1xbet EMPLOYEES STOP WORKING WITH THIS WEB. you guys are also part of fraud, and I bet your lives are not peaceful.

Sir I was depositing money from jazzcash to my 1xbet account.Transfer request successfully done and amount deducted from my jazzcash account but when I applied TID in 1xbet account.My request rejected three times.Now Jazzcash deposit option in not available.Its my humble request to cashback my money in my jazzcash account.I shall be very thankful to u.

Regards:

M Daniyal Irfan

I had deposited my money on 1x bet using the Upi Fast option on 13th of September 2022. Neither did the transaction reflect on my account neither the money has been credited to my wallet. They aren't even listening to the complaints I have made multiple times, the customer support is worst I have seen. They just copy and paste the same message over and over again.

Collect ID :COBB37815449D414425A5F41DDF7C947AD4

Transaction ID: T2209132046061744822349

Utr number : [protected]

Payment method : UPI FAST option Using phone pe.

Deposited total 600 aed. It is not appearing in my account. I noticed that it only happens when I use my debit card. I tested it on my other card and it works.

It is not even appearing on the messages tab but the transaction was deducted from my balance. I need a response to this. I lost 300 the same way last time and you guys keep on saying you'll have it resolved.

Hi Team as per your suggestion i messaged team in facebook but there is no reply from their end and 5 days completed now... Even in mail also they are not giving any proper reply.

Just giving bot messages like this

Your data is currently being verified. You will receive an answer shortly.

Or

All requests are processed in turn. Please wait, you will get a notification.

Please take this on priority this is life and death matter for me.

Hey this is Sufiyan, I have got cheated for Rs. around 17900 in the game called crash, I've played many games but there were some error which pulled back the timer and blast the plain once the time has past, I've lost 3 games last night of around 9000, 5000, 3000 after that I've started playing game with my screen recording on to just collect the video evidence of your error as an example to show what happened with my previous bets as one of your advisor on costumer care said after the incident to forward the complain and getting my all money back I'm attaching that video with this complaint and the same error happened in the morning which cost me 900.

I am Isuru Vithanage 1x bet account number [protected], did a withdrawal of Rs 30000 two days back. But, still withdrawal didnt deposited to my account. I did several complains, but still didnt recieve a fair response. Please be kind enough to have a look.

Hi Team,

I am using 1x bet from last 3 years and i never faced any issue with them until 10th Sep 2022...I lost so much of amount in 1x bet in this year and i have recovered the amount by playing again...but now 1x bet team refusing to withdraw the amount in my account and asking to share the documents to security team.

After sending all the documents whatever they asked for now they are messaging me like this.

1.All requests are processed in turn. Please wait, you will get a notification

If i mail them again they are mailing like this.

2.System notification. Suspicion of spam! If we keep receiving multiple messages from this address, the e-mail address will be blocked automatically by the system.

its been 4 days and still i am unable to withdraw the amount and if this withdrawal does'nt its DO OR DIE for me.

I have so much of debts and cant pay now without this amount if you people doesn't give my money I WILL SUICIDE.

payment from upi fast on 1xbet amount 2000 after successful payment then in game app said rejected by operator, money duducted from account and successful paid to 1xbet but 1xbet did not add this amount

As per the below attachment I have placed a bet for NZ VS SA Legends Cricket match (World Road Safe T20) on 12/09/2022. As per the result my bet is correct but I lost my money from that. Please attend to this as soon as possible, I am waiting hear from you immediately.. thank you.

G sir mara deposit account may nahi Aya ji

2 months ago I requested my 2 way authentication to be removed since I lost access to google auth. Their completely useless chat support referred to me to [protected]@1xbet-team.com saying "our specialists will help you with your issue". Well I sent them 4 emails few weeks apart and got NOTHING. Not even an automated message.

I turned back to their chat support and twitter asking to help me understand why I am not able to get an answer from their email team. They all respond the same "we are not authorized to help you with this issue".

I am pretty sure I was blocked by their email team (since no answers) but nobody at 1xbet wants to help me with the issue. I tried emailing them with my other account and they responded - saying I need to contact them on my main account.

Steaming pile of garbage. Cost me a few hours to try and resolve the issue ... NOTHING.

acc: [protected]

Mera deposit amount mere 1xbet acount mai nhi aaya screen shot bhi attach kiya hai dekhiye

IAM Transfer money in your site Bank Account but my money is not transferred to my XBET Account IAM send a screen shot of your chat operating and financial and security mailbox he is not reply me where is my money give me back my money you are a big scam I have created a vedio in Facebook and YouTube against your App I want my money back you are a scam scam

Portugal premier league official website shows, Santa clare vs Maritimo match ball ppssession is 41:59 but you confirm the possession was 51:49. I took Santa clare 50.5% under but it lost. Why lost? Which source you follow for counting the ball ppssession? It is tottally unfair. I providing the official website link. Plz check that inform your officials.

https://www.ligaportugal.pt/en/liga/jogo/20222023/ligaportugalbwin/5/4

Gaming ID: [protected]

Transaction ID: 71ENEE10

Client Number: [protected]

Agent Number: [protected]

Time: 4.15 PM

Date: 22.08.2022

Amount: 17500BDT

Transaction ID: 71ETRXP2

Client Number: [protected]

Agent Number: [protected]

Time: 7.34PM

Date: 25.08.2022

Amount: 19500BDT

Transaction ID: 71EZT8H5

Client Number: [protected]

Agent Number: [protected]

Time: 7.25AM

Date: 29.08.2022

Amount: 20000BDT

All three transaction I have done with my Nagad account to 1XBet but it didn’t appear in my account. They said the money didnt reach to them. They asked for video. I sent. They asked for Financial statement, I delivered.

Then they didn’t replied.