1xBet
Reviews and Complaints

ID: [protected]

I need support please regarding a withdrawal I did for 5000LE I entered an invalid wallet number for my withdrawal on Vodafone cash that is only 10 digits instead of 11 digits, so the "thank God" transaction will not be processed and will give an error as the wallet number is invalid As seen in the attached screen shot .

The owner of the wallet is a liar don’t want to send the sms confirmation and 1xbet are asking for bank statement for VC lol “how?”

I deposited 207 USDT ERC20 using binance, it was quick, so when I tried to withdraw using the same method, it said that I should use the same method I deposited with, at first I thought it was a glitch or something, so I went to the chat to explain, well first rep Sally didnt even bother checking the screenshots I enclosed, and kept repeating the same sentence, that I should withdraw using the same method, while in the screenshot it was apparent that I was doing just that, then came the second one Hugh, I explained and told me that I wont be able to withdraw my funds until I stake em all.

Guys any company that makes it easy to deposit money and hard to withdraw it, whether due to a policy or just other excuses thats a scam alert, stay away if you value your money.

I create my account in the month of may by using One click registration option. I also made deposit. But without any cause security Department block my account with my deposited money.

[protected]@1xbet-team.com wants my NID card, My selfie, Deposit screenshot and asked some question. I gave everything and they received everything and replied me "Your data is currently Being verified You will receive an answer shortly"

After this reply they are not reply me till now even no one help me.

They sent that reply in 17 may 2022 and now its 28 july 2022.

Also i send my every details to Facebook page

I also contacted in the Facebook page massage they are same also. They also received my documents but not replying me.

If you want to help me then please help me as i have my every documents and deposit screenshot. And any other details you need i can provide.

My account id is [protected]

I placed a bet on some basketball matches on Tuesday 26th july at 05:09am WAT and the last match was played on the 27th july at 6:00am WAT and fortunately i won all of the matches but till now i haven't received my payment yet. Some of the matches were won, some refund and some were just written there "accepted" like they were never even played... My account has the id; [protected]. Pls do something about this, Thanks!

Hi Team,

I have several times my concern but not at all getting the support - I have deposited 5000 INR on 19 June 2022 at 2.29 AM UPI reference: [protected] (Screen shot attached) and confirmation from Paytm bank also Attached (Payment was successful and no issue from my end)

Earlier also i have provided bank account statement but again executive is asking for Bank statement - From 19 June to till date - Pdf copy also attached.

My request why you are niether returning my amount not adding amount. I am mentally I'm stressed and 1x Team is not support in ng and resolving this issue.

I am unable to understand why you are not returning my amount.

How many times you need evidence from my end ? You need to return my amount ASAP

Regards

Pradeep

I withdrew 9000XAF this evening at 4:44 pm today 24/07/2022

Since then till now I haven't received any payments

Account number is [protected]

I deposited a amount of Rs750 on 19/6/22 morning through UPI fast method but the fund was not credited on my gaming account. I reached out to 1xbet support team for help and provided all details they asked for then they said to wait for 14 days it will return to your bank account. But after 14 days the amount was not returned to my gaming account nor bank account after 14 days I contacted the 1xbet support team they asked for bank statement for that period which I provided but they are only saying the problem (Dear user, we have already raised this issue to our concerning team, they are working on it. Unfortunately, we cannot specify the time frame for this issue. Our specialists are doing their best to resolve it. Please be patient during this time). It's their answer always I have contacted them many times and every time they ask for bank statement and give that excuse instead of solving the problem.

I deposited 500 rupees in 1xbet then i created deposit request i didn't receive money into 1xbet

1xbet is a scam! Their so called specialists take days to verify results if you win but if you lose they update instantly. I have been waiting 2 days for an unsettled bet. https://www.ecb.co.uk/matches/35156#overview here's the official result from the England Cricket Board but their specialists are not aware of this, which I refuse to believe. Fraud company! I've emailed ,chatted with the bot & even recieved a call just for an update of a result that's available everywhere.

These people are all fraud don't play here, yesterday i added 6.5k and won 30k on one bet when time comes for payout they totaly not responding my added amount also not credited

I have Withdrawn 20000 Rupees Since 4 Days before But Yet it is not in My Wallet I am much Worried I had to Pay the Bill it's Due Now But 1xbet Still hasn't Paid it to me and They are also not Responding I am Really too much Worried ..😥

My 1xbet I'd [protected]

Request no. [protected]

Hello,

Am trying to withdraw my money using crypto currency which I always use to deposit funds from.

My all withdrawals are getting rejected. All i need is my money.

Kindly approve my withdrawal transactions through the same method i always use to deposit and withdraw. My ID is [protected]

Note: I always deposit and withdraw using this method but now I cannot withdraw the money. Kindly suggest me how do I withdraw my money then i.e. through which methods and whats the limit for withdrawal through each network.

Regards,

Rajat abbey

I created an account on 1xbet on 07-15-2022 account number [protected].

I make a deposit and make a feo bets, minutes later the site restricted my account to make any bet or deposit.

When I reach then they says my account was restricted and according to their politicts they doens't have to give me the reason.

The problem is, I use a prepaid card to deposit money, thet prepaid card doesnt allow to receive money so I can't make a withdraw to that card.

1XBet doesn't allow me to use another method so, I have 134 dollars totally blocked in their site and when I reach them for a solution their always ask me to try again the prepaid card and doenst listen, is like talk with a computer.

Sir my name is Arelli Prashanth my gaming id is [protected] I deposited 3000 rupees on 16th it was not added I gave full details of chat in gaming account they also said that they got the money but they told me many times to put a request I also kept depositing but the money was not added Please add my money to my gaming account

1xbet block to me without reason, I didn't break any rule at their site .My account remaining my deposit balance have 350 usd.I can't login my account right now. Help to me please .

My account ID [protected]

Email [protected]@gmail.com

Please refund my deposit 350 usd

Am "mahdi gh. Kupaye". With account number [protected].

1xbet site blocked my account after I win some bets. In 1xbet minds, all customer just can loss, and if we win any bets, they don't want to comeback our money and our funds. This is my experience.

After blocking my account, I sent email to them. After too many document request and too many questions I passed 6 type of verification till now. First identity national card (1) I did it, then selfie photo with my id card (2) I did it, then deposit transactions verifications (3) I did it, then after a week they requested me to send my documents by post! (4) but I did it! Then after about a month again asked too many personal questions! I answered them and then they asked me that I should get a selfie with a specially code wrote on a paper sheet! (5) but again I did it. After it after some days they asked me to set a time for skype verification call. (6) I passed skype verification video call also, more than one month ago.

After that's they sent me 23 new questions! Questions like murder case interrogation or espionage case! (see ridiculous questions that I attached)

And I answered all of them one after another!

After that they asked me that I should write these questions in paper and I should send again these papers to ukraine! Again!

This request was really silly but I sent them by post to ukraine (that address that they said) (I paid a lot of money to post documents to ukraine twice.)

But now after more than one month, I didn't received any response and i'm just waiting for that.

Is so ridiculous! Now, today they want that I set a time to skype video call verification again, but in an expired date! (in 1 mouth ago!)

I know they are playing me, they will defalcate my money...

What you want?! Stealing the money of a miserable man like me?! What I should to do? No one can hear me?!?!?

My name is sikandar sekh I was deposit 1000 rupees transfer of 14th july 2022 but the money is not come my 1xbet account I am sharing you transaction I'd or UTR number.

Transaction

id:T2207141816302208654650

UTR number :[protected]

Thank and regards

Date15/07/2022

Sikandar Sekh

Please resolve my problem.

I have been emailing security for the last few days to verify my account but they keep asking for tons of documents. I have been sending everything but they keep replying like a bot saying "We didn't receive it", "Please send a file greater than 1 MB", "Please send an uncompressed picture", and "Please send another picture from a different angle". Very poor customer service when it comes to withdrawing your money, looks like this company is a total scam.

They just try to keep you hanging so that you end up playing your money.

Total SCAM, Please be careful

I will attach a screenshot of the total email I have been sending since yesterday to verify my account LOL

Now latest, they want me to send screenshot of my credit card that has nothing to do with 1XBet

My ID is [protected]

i transfer Rs 4000/= to agent account mentioned 1xbet Dated 09-07-2022

time, 7:54am, i already submitted bank statement, i have not any Deposit slip, but i transferred amount, and my deposit request has been cancelled, why, have not other source of trace transaction,

With time and date, you can check in your system whether you have add amount or not in my 1bet accoint, i hope you will do best. i already sent my id,

can i ask one question if a transation dr our account and amoumt transferred to mention account, my issues is my deposit amount not add my 1xbet account, and i dont know how we print depsit slip, well i hope you will see it and hope you will be do best

Date 17.06.22

Request no [protected]

To withdraw fund in the ammount of

1000.00 INR

dear...

This request is not complate..ammount 1000.00 INR IS NOT CREDITED to my bank account