1xBet’s earns a 4.5-star rating from 1321 reviews, showing that the majority of bettors are exceptionally satisfied with betting experience.
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A winning bet return and a withdrawal twice
Last night I placed a Rs3000 bet on Basketball
3rd Quarter Points Under50.5 and the score was 28-17 I won the bet but they didn't put the money in my account my that bet slip was seen GREEN won in the Betting History page after 2hrs they just put my Rs3000 stake money back in my account and saying the bet is cancel refund Because it was placed Rs3009 stake Rs8.18 was advancebet init thats why they refund after that I spoke to the Customer Support live chat they said the winning return amount will be added to your account in some time but it never added to my account I asked them 100 times but they're repeating same thing the money will be added to your account shortly after couple of hours again I asked to The Customer Support live chat but then they didn't reply and till now they're not replying.
One more thing Last Week I make a Withdrawal of PKR2500 from Bank Transfer to Jazzcash but I just received PKR500 I spoke to the Customer Support about it he said that your complaint is fwd to the Banking Team next day I again ask the Customer Support he suggest me to write an email and Screenshots to [protected]@1xbet-team.com so I ďid and no reply from them than 3rd day I sent them another email with the fully details but no reply from them they rob my Rs2000 withdrawal and a winning bet return of Rs2335 Total they owed my PKR4335
Desired outcome: Winning Bet return 2335 and Withdrawal of 2000
The complaint has been investigated and resolved to the customer's satisfaction.
Deposit problem cause loss as i cant place my bet in time
A new way of cheating people from 1xbet :
It is friday so they have a offer which called 'friday offer'. If anyone make a deposit today on his 1xbet account he wi receive 100% deposit bonus on his deposit. In that way i have deposited 1000 money to my account today on 09.05 pm local time. But after Passing more then 3 hours they did not deposited money to my account. And it is now 12.11 am that means it is not friday today. Now the proccess to get my money to my account is to email them or to make a live chat with them and then they will make this deposit to my account within 72 hours or more which they want time from general customers of them. But the main point is that they will not give you the deposit bonus which you should get on your friday deposit bonus. Now have you got the point of cheating? If got then raise your voice Against this cheating site 1xbet. They are doing this kind of cheat with all of their customers around the world every time. If we raise our voice Against them then we can stop this cheating site must. Its our time to raise our voice Against all of the cheat or Fraud. If we dont then everyday many people will suffer by this fraud & cheating sites. Raise your voice now.
#ban_1xbet_fraud
My account id number : [protected]
The complaint has been investigated and resolved to the customer's satisfaction.
Money not returned
My account is 3 1 0 8 1 7 5 8 7.
It has 39$ in it part of the money I deposited awhile back around mid last year. I have been blocked from withdrawing the money under unclear circumstances.
This is my first time on this site and am about to regret it. I don't understand why they chose to deny me withdrawal, I just hope they'll consider my plea and allow me to withdraw
Desired outcome: Withdrawal to be allowed
How Am I Going To Do That? They Have Chosen Not To Respond To My Emails So Am Stranded
My 1xbet account was blocked today with $ 600
I requested a withdrawal, but was asked to contact the 1xbet security department. I immediately contacted said department. Then, this 1xbet security department asked me to send photos of both sides of my national identity card, which was done, then they asked me lots of questions, I answered correctly. they confirmed to me that my request will be processed. So I waited. After a few minutes, I received the email telling me that my account will be blocked. Suddenly, I try to connect to my 1xbetaccount, no more access. 1xbet is really a scam business. Despite sending the national identity card to the 1xbetsecurity department, my account has always been blocked. I am still waiting for my game account to be unlocked because this account has + $ 600.
The complaint has been investigated and resolved to the customer's satisfaction.
Deposited not credited to my wallet
I deposited amount to 3200 on the date on 20-12-2021 at 9:52 p. M but still now not credited to my wallet customer support telling it was hold by bank receiver is not received money have to wait 14 days.. I did it from you fast method it was showing successfull transfered, I went bank too they told me receiver received money it was not in hold in bank, you need to ask them.. I waited like 14 days now they were asking time to wait more days, can you plz get back my money I know complaintboard will work fast & customer support will help soon asap.. Gaming id is [protected]
The complaint has been investigated and resolved to the customer's satisfaction.
my buddy's mother-in-law gets $80 an hour on the internet. she has been without work for 12 months but last month her earnings was $16778 just working at home for a few hours per week.. http://now37.com/
Unethical behaviour of mongolian official agent
First of all! This is happening a lot to me!
We Mongolians cannot deposit money by ourselves since all local banks kinda banned 1xbet andwe must use agents all the time to deposit. Your official agent UKA ch is very lazy and irresponsible person. Always lie about bank transition is slow when we already received receipt from the bank and always miss all matches which will win eventually. And he/she never apologies or take responsibilities for being so damn liar!
1) As you can see from attached photo i've submitted deposit request on 1xbet first.
2) Then transferred money to UKA.ch's bank account and received my receipt from the bank via verified email.
3) Then i've been waiting for it be credited but it didn't happen and missed to bet my all soccer matches and they all won eventually.
4) Send many messages through facebook chat but he/she won't take action and lies about "bank transaction is slow, can't do much now, you have to wait about 3 more hours".
5) I've transferred little money to another account to test if Bank is really the problem but money went without any problem.
6) Then i called my local bank online service to check if my transaction is completed or not!? and they answered "YES" Money has been transferred without any delay or problem when you send money.
7) After i said that i'm checked everything and it's all fine but UKA.ch completely ignored my whole request, complaint and messages till now.
8) This happens alot to me and who will take responsibility on this [censored] matter? Tell me?
9) In the end i've send my problem through online consultant on 1xbet chat but someone called LIAM connected and disappeared all along without fixing my problem.
10) My deposit finally credited to 1xbet after 4 hours but all of my planned matches are OVER! Thanks to you all!
Hope to see some action from 1xBet management team as soon as possible
Best regards! USER:
Desired outcome: I want you to give punishment or warning or something like that for god sake! And so many people are becoming victims of UKA.Ch's behavior! And how can 1xbet cover my missed bets which all won?
And your official agent has BLOCKED me in the end without even apologizing his/her action!
The complaint has been investigated and resolved to the customer's satisfaction.
Unseated deposit
I made two deposits to the same customer through cih bank, none of which I have even accessed partager to download for a conversion that your client withheld, please resolve this problem as soon as I will send you a screenshot from my bank transfer archive to check it out.
Account number CIH Bank : [protected]
Username: LAMRAOUI MOHAMED
1xbet: [protected]
Desired outcome: [protected]@gmail.com
The complaint has been investigated and resolved to the customer's satisfaction.
My withdrawal still pending not reflected in my bank account
Sir my name rakesh T
My phone number [protected]
My mail id [protected]@gmail.com
Sir i have done a withdrawal of 10000 is been 48 hours and i haven't got my money back please check through it sir im in hospital in dying situation please help me sir
This complaint has been resolved automatically due to user's inactivity.
Deposit doesn’t credited on my account
I made 2 deposit Using the same deposit method which is Cryptocurrency XRP
First was Dec 26, 2021 amounting of 62 XRP
after requesting for a call back, emailed their support for several days i got no response from them
Until i made my 2nd deposit using the same method
92 XRP
Same thing happened
All they told me was just to wait and be patient
Have they ever think that 6 days waiting is already patient
I hope you can help me with my case here
My betting account is [protected]
Thanks
Desired outcome: Either they make a refund asap or credit it to my account
The complaint has been investigated and resolved to the customer's satisfaction.
Deposit issue on 1xbet
Iam transfer amount of 5000 rupees though the phonepe app. But not credited into my 1xbet app wallet. Iam already messaged to 1xbet gmail team but no return update on this issue. Finally my request is refund my money or add the money into my 1xbet app wallet.
Date of tranfer: 25/12/2021.
Please solve my issue as well as possible. If any other details you want text to me
The complaint has been investigated and resolved to the customer's satisfaction.
Regarding unresolved issue from 2 months
Hi,
I just want to give review one more time for my previous unresolved deposit issue of an amount of Rs. 149000 in total for which I had almost tried everything to connect with 1xbet support team (emails, facebook, chat, call) but no response and action has been taken yet. It's been 2 months now and everytime they come with same response that it will be resolved in within 2 weeks and the loop continuous. I had already submitted all the proofs to them including transaction screenshots, account statements and all but it seems they don't have any intention to resolve and return the amount. While checking on the complaint board I got to know that it happens with so many customers and 1xBet scammed everyone by not responding and take any actions towards this issue. I just advise everyone in the forum just switch it to other reputed bookmakers else your hard earned money will be duped by this fraud and cheater 1xBet. The customer service is worst like hell.
Kindly let me know if anyone needs some more details, I do have all the proofs.
Regards,
Tuhin Sengupta
Desired outcome: Rs.149000
The issue has not been resolved yet and I still do have all the evidences. Their customer care harassing like anything without resolving this issue.
Please mark it as unresolved and I will produce all the proofs if needed for this issue
This complaint has been resolved automatically due to user's inactivity.
Cheat on game online , withdraw block , scam
I have been using these scammer site and they keep make me lose all the time I play their online game one day I lose 24 time on a game before I was winning and when I withdraw they lock my money by saying a article said but when i do a deposit there no article everyone talks about their scam they scammer manipulate their online game make you lose when their see someone win they will be curse of they don't stop it to manipulate and lock money of people
Desired outcome: Compensate me $3000 dollars
The complaint has been investigated and resolved to the customer's satisfaction.
Yes
Do not creadit 1500tk privious day
Desired outcome: Yes
This complaint has been resolved automatically due to user's inactivity.
Ahmad abukar123
Awees iidle
Desired outcome: Xamar
This complaint has been resolved automatically due to user's inactivity.
Blocked my account.
My gaming account id :[protected]. I am using this account more than 5months. past 5 months I losed huge amounts that time they never blocked my account. now I am winning some small amount and gave widthraw request they blocked my gaming account immediately although I am playing genuinely. Today I gave widthraw request they declined my widthraw request and...
Read full review of 1xBet and 11 commentsFunding
So earlier today I credited my 1x bet account with a sum of 2k
I played a game with 1k
I logged out and logged in again and I couldn't see the game I had played and I didn't see my 1k balance
It wasn't in my history
But I was debited and the debit info contained 1x bet as destination and yet there was no money in my account. And no games played. I have the screenshot of the debit on my message app and my email address
The complaint has been investigated and resolved to the customer's satisfaction.
I also have same problem, why this this happen?
Deposit not Credited
My Account no is [protected], I deposited 4700 Pkr money to my account via Bank transfer on 10 Dec of but Upon generating a deposit request it shows TID issue that TID is already in use, please contact support center. I try to contact them on chat support but no one resolve my issue, they are just telling me to wait everytime I text them and I even mailed them but no one responded, it's been 4days now.
Desired outcome: I just want my money transfer to my account or Refund
I'm from Pakistan not from India
The complaint has been investigated and resolved to the customer's satisfaction.
"Payment not received"
1xBet - Withdrawal Problem
Hello 1xbet Team! I've withdrawn 1000 BDT through Bkash e wallet from my 1xbet account (User ID: [protected]), the requested amount hasn't been added to my wallet. I've mailed about it to the regional authority, but they rarely respond. I don't know how it can be so frustrating to withdraw an amount in 21st century. Please take necessary steps on this issues in (Bangladesh). I've attached some useful documents for proof.
The complaint has been investigated and resolved to the customer's satisfaction.
Withdrawal Problem
Hello 1xbet Team! I've withdrawn 1000 BDT through Bkash e wallet from my 1xbet account (User ID: [protected]), the requested amount hasn't been added to my wallet. I've mailed about it to the regional authority, but they rarely respond. I don't know how it can be so frustrating to withdraw an amount in 21st century. Please take necessary steps on this issues in (Bangladesh). I've attached some useful documents for proof.
The complaint has been investigated and resolved to the customer's satisfaction.
Account closed and lost all winning bets after I requested my first withdrawal
Hello,
I have deposited twice on the account for a total of $1500. I had to deposit twice as I lost most of my first deposit. I progressively increasing my total bankroll on that account to about $6000. I decided to make my first withdrawal then.
The verification procedure then started the account. I have received some very weird requests to get the account verified, but I will not get into them now as that's not the point of the ticket.
After I provided all the information requested, I have received a message saying my account was closed. They had cancelled ALL my bets, and only left me with the initial deposit amount. That's over $4500 lost, and absolutely no reason is provided. I have never shared this account with anyone. I have not gone against any of the rules set by Betwinner. Yet, they closed my account and will not answer of the messages I write. This really looks like stealing from players that become profitable on the website...
Desired outcome: Give me back my winnings
The complaint has been investigated and resolved to the customer's satisfaction.
1xBet Reviews 0
About 1xBet
Sports Betting: 1xBet offers an extensive range of betting options on a wide array of sports. From popular sports like football, basketball, and tennis to less common ones such as esports, the platform has it all.
Casino Games: Apart from sports betting, 1xBet also offers an online casino with a variety of games like slots, table games, live casino games, and more.
Other Betting Options: The platform also offers a range of other betting options like lottery games, financials, and more.
Global Presence: 1xBet has a wide global presence and supports multiple languages and currencies.
Licensing: It's important to note that the legality and regulation of online betting platforms like 1xBet can vary by country. The platform has faced some controversy regarding its licensing and operations in certain countries.
Remember to always bet responsibly and ensure that any betting or gambling activities you engage in are legal and regulated in your country or region.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, you will need to create one by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which can be found at the top right corner of the website, and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with 1xBet. Make it specific and clear, for example, "Delayed Withdrawal at 1xBet" or "1xBet Account Verification Problems".
4. Detailing the experience: In the complaint details section, provide a thorough description of your experience with 1xBet. Include key areas such as:
- Account Access Issues: Describe any problems you've had accessing your 1xBet account, such as login difficulties or account suspension.
- Transaction Problems: Detail any issues with deposits, withdrawals, or bet settlements, including dates, amounts, and any correspondence with the company.
- Customer Service Interaction: Share your experiences with customer support, including response times and the quality of assistance received.
- Technical Glitches: Mention any technical problems you've encountered on the 1xBet platform, such as app crashes or website errors.
- Policy Concerns: Discuss any policies that you find unfair or problematic, such as terms of service or bonus conditions.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or chat logs. Do not include sensitive personal information like passwords or full credit card numbers.
6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred due to the issue with 1xBet. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, account reinstatement, or another form of resolution.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is true to the best of your knowledge and that your desired outcome is realistically achievable.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.
9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or potentially from 1xBet representatives addressing your concerns.
Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.
Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.
The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.
1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.
1xBet offers a wide range of sports and events to bet on, including popular sports like football, basketball, tennis, and horse racing, as well as more niche sports and events.
1xBet accepts a variety of payment methods, including credit and debit cards, e-wallets, bank transfers, and cryptocurrencies.
1xBet uses advanced algorithms and software to ensure fair play and prevent any manipulation or fraud.
Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.
Yes, 1xBet has a mobile app and a mobile-optimized website that allows users to place bets on the go.
1xBet's customer support team is available 24/7 and can be reached via live chat, email, and phone. They are generally responsive and helpful.
Yes, 1xBet allows users to set limits on their betting to help them manage their gambling responsibly.
Yes, there is a minimum deposit requirement for 1xBet, which varies depending on your chosen payment method.
Yes, 1xBet offers live streaming of a variety of sports events, which is a popular feature among its users.
1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.
To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.
Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.
Yes, 1xBet has a responsible gambling policy and provides resources and tools to help users manage their gambling responsibly.
The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.
Overview of 1xBet complaint handling
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1xBet Contacts
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1xBet phone numbers+44 1273 256987+44 1273 256987Click up if you have successfully reached 1xBet by calling +44 1273 256987 phone number 2 2 users reported that they have successfully reached 1xBet by calling +44 1273 256987 phone number Click down if you have unsuccessfully reached 1xBet by calling +44 1273 256987 phone number 0 0 users reported that they have UNsuccessfully reached 1xBet by calling +44 1273 256987 phone number
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1xBet emailssupport@1xbet-team.com100%Confidence score: 100%info-en@1xbet-team.com80%Confidence score: 80%Supportpublic.relations@1xpartner.com60%Confidence score: 60%Supportsecurity-en@1xbet-team.com50%Confidence score: 50%Security Departmentb2b@1xbet-team.com50%Confidence score: 50%Partnership Queries (Online)marketing@1xbet-team.com50%Confidence score: 50%Public Relations and Advertising
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 04, 2024
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