1xBet
Reviews and Complaints

Whats is imo when i can contact you

What i have to do bro

If you solve this i cant give you 10%

I have just that account like i player this is my account

I dont know if other persons try to open account with my details

I have open this acc in 2019 and if you want to verified it you cant try with video call

I can give all my information

I am 29 years what you said its not real

Why they dont reply via email they tell me i have open 2 or more account but i have just one account The firs acc i jave open in 2019 and they blocked my money in this account

I am register this day like a agent on 1xbet and my menager thell me is not double accounting

my issue isn't solved yet

They don't resolve or reply

I was scammed, 1XBET is 100% a scam.

Hey scammers,

Refund my withdrawal amount.

My complaints was ignored?

1xbet team doesn't left me other options than this because my complain was forgotten or ignored.

Hello scammer team,

Are you working to solve my issue or run away with my withdrawal money?

I didn't get any response till now.

1xbet team didn't take against my complaint.

My issue isn't solved yet.

Hello,

Waiting ...

Hello,

I provided my mobile number and proofs that you asked but still i am not getting response and refund.

Hello,

Your support team ignored me to help for related issue, i requested him to respond in english but he denied. He said he don't have rights to help me about 1xbet cash agent. He ignored my question and trying to close my chat forcefully. I was scammed by your agent and now suppport operater didn't help me. I also sent a screenshot of this conversation but he denied to help me further.

Isn't it a true scam?

Hello sir,

I just mailed my contact number. I am trying to talk with support team But they said they didn't get any response or update from your team regarding my issue.

Thank you

I didnot get any response, my issue isnot resolve yet.

Hello,

I made a first complaint in 30 jan 2024 but i din't get any update since that day. Everytime i am asking about update i got the same reply.

Hello sir,

I am not able to contact that cash agent after 30 jan 2024, he deleted his account. I don't have his phone number or more contact details.

Hello,

Is there any progress in my issue?

Its been 21 days of i complaint. What kinds of support and service you provide? Your support team from live chat isn't talk properly , they just copy and paste. In a period of time you resolve issues, people can marry and produce a baby then he/she will start to go for school.

I don't think your team gonna resolve my complaint, just accept your company and team is a scammer. Its been 19 days but no response no action but still you are saying specialist and blablaah. Alex, the 1xBet Team i was scammed by your company and your cash agent.

The address provided didn't response my email and by the operator i am just getting a response to wait.

Although, its been a 19 days of scammed and 18 fays of complain i made there is no action against 1XBET CASH AGENT. My issue isnot updated and i didn't get justice. I am uninstalling this 1XBET application and request you all to do as same. With another complain i am going to public my cash agent details, Bank account numbers and Phone number here and others scammer sites. Be Aware Everyone, Thank You!

It's been 16 days of complain i made but there is no action, hope to here from you soon.

Any update?

Its been 72 hours, if i will not reply my complaint will shown as resolved but its been 13 days there is no update from 1XBET.

Its been 72 hours, if i will not reply my complaint will shown resolved here.

It's been 48 hours ,Waiting for your update!

I was scammed and i am claiming it. Other than how many request i made , i am thinking about what types pf response i am getting from last 10 days. I am waiting for solution, if any update is there please response.

Can you please mention time? How long does it takes?

Hello everyone ,

Since last 4 days i am writting here but i didn't get any response or feel like 1XBET is serious for our issue. Its still same i didn't get any solution for my complaints from last 9 days. As mentioned in app , i have to receive withdrawal amount instantly but i didn't get that amount till now.

There is nothing, they just asking me same details and tell me to wait. If everything is clarified please mention what's your decision?

My issue isn't solved yet.

Please , Response here as well.

Can i get refund? What will be your response ? Does this issue resolved?

See here , its instant for 1xbet cash but where is my money since 9 days? Ok, now he unblocked me but he blocked me that time. He didn't response he didn't deposit my withdrawal amount. And your email never comes with response. Check your every department mail from mail id. No reponse, no process .

How many days you will take for more information ? Because i am talking with your agent since 30 jna, 2024 . I mailed your every contacts shown in app but no reply. Are you making fool again? 1XBET have no responsibility , loyalty and honesty towards their costumer. Who is gonna pay me for this kinds or stress and waste of time to follow up every single day for hours?

Accept it , you don't have any solution and responsibility towards your costumers.

I don't get withdrawal money in my account, prove your agent paid me i will double and reward him. Your 1XBET agent scammed me , ask him for a proof about deposit not with me.

Hello ,

I made a withdrawal from 1xbet cash agent on 29 Jan 2024 but i still didn't recive my withdrawal amount in my wallet. I did mail to support and talked with operators but i have to face very rudely. I am attaching transaction id and cash agent id here.

I am trying to reach by mail but always processing reply comes out. Ot's been 8 days of complaining but there is no decision at. One operater says you will get refund soon and another said you won't.

I am looking for refund soon, today or tomorrow.

1xBET cash agent

City: Dhangadi (sudurpaschim)

Street : chhate dhunga (24/7)

I noted my gaming id and agent id with my complaint

Please find details in complaints, i noted there

I do not have problem with the deposit, i had problem using the code. Clearly i bought x2 1 single bet code but only received x1. When i asked your support team they make me wait for 3 hrs for nothing. They said the system detected that i sonehow also bout wheel of fortune code but im pretty sure im not when i even checked it i do not have a wheel of fortune chance...

Id - [protected]

Thanks In advance

I got my 60000 inr . Thanks 🙏

Hi everyone,

I had a great cooperation with 1xbet security team.

They’ve been so nice to me, fixed everything for the payment method and i did receive my founds.

Thank you,

I sent mails to 1xbet security team i didnt get a response. Today I also sent mail to the email you provided me but im not getting a response yet

Hello Alex,

Thank you for your response. I have uploaded the requested document severally but same instruction is still poping up on the website.

Could you kindly offer additional details regarding the request for me to submit the same documents that have already been provided?

If the initial documents were not accepted, it would be appreciated if you could provide an explanation and clearly outline the specific criteria the document must meet for acceptance.

I understand that for the confidentiality of personal correspondence with the security department such information might not be divulged in public space like this, but an email in this regard could make this case more appealing.

The instructions on the website states that ; "You need to attach photos of an apostilled document confirming your identity".

I believe this request is an ID that has been authenticated by the proper government ministry. The documents I uploaded were apostilled at the Ministry of Foreign Affairs Nigeria, the stamp and Signature were clearly visible. By the way its very expensive to get this done, couple with the security risk in my country(Nigeria/Abuja) at the moment.I went against all odds to get it done. Yet 1Xbet is requesting for same thing without any clarity on why or if the document was not accepted.

This looks more like trying to frustrate my effort to give up my funds.

Please kindly make this case more appealing.

Hello Alex,

Thank you for your prompt response.The instructions on the website still read " You need to attach photos of an apostilled document confirming your identity ".

I have uploaded the requested document. If the initial documents were not accepted, it would be appreciated if you could provide an explanation and clearly outline the specific criteria a document must meet for acceptance because this document was appostilled at the Ministry of foreign affairs in Nigeria.

Dear Alex,

I am not player with your bookmaker.

All i am requesting is to find a way to regulate the situation with china post and to get my package delivered to my home. Or at least if they can provide me with its exact address upon arrival in 38170 grenoble , France then i'll be grateful and i'll go pike it up.

thanks for you help

Thanks for your reply.

My situation as explained before, i have ordered a package online with tracking number AM211088539CN from china to Grenoble, France .

The shipping company is china post.

their site : http://my.ems.com.cn/pcp-web/f/index

their site indicates that it arrived in Grenoble since 26 December 2024. But, I haven't received this package to my address or to any neighboring post office.

I would like to know where's the exact address of my package delivered in Grenoble, France as i haven't received it to my address. where can i pick it up? and i haven't succeeded to contact the shipping company ever since. It's been three months now.

It's Not RESOLVED. I am always active on this thread. The 1XBet team is not prioritizing my issue. They are taking so much time and they are telling me that they are verifying the payments. They asked for payment video proof. I emailed them on February 12, 2024, and they still have not replied. They are not taking this case seriously.

I am not getting quick responses. I already replied to you emails but its 7 days gone. Its one month gone already! My account is not deposited.

Dear Concern,

I have done according to your method, 1 method worked and another did not but both of the methods are still stuck. Your officials asked for video from the payment apps I have provided 1. Soon after approval, I will post the others.

Dear Alex,

Thanks for your prompt reply. It's still not added to my account. I am waiting for this to be added.

Thanks in advance.

Mahabub

I am even scammed on this platform. Scammers contacted me through the complaints board inbox in the name of 1xBet Officials and posted some local numbers. They referred me to a Bangladeshi Number and I was scammed. The earlier update was about scammers. No matter how I deal with the scammers, 1xBet should deal with my matters.

Their local team reached out to me and assisted me in depositing the same amount again with a bonus compensation of 100% of the total deposit. They told me it would be added in 5-10 minutes after deposit. After again depositing 7800 BDT in bKash method they told me it would be deposited between 5:30 PM local time. But still, it's not done. It's more than 1 hour and 30 minutes gone.