mattress Complaints, Reviews, Information

Costco - mattress selling malpractice - selling cheaper model mattress and charging for higher model mattress Complaint Order [protected] Beware of vendor malpractice I purchased this product through costco. 1. Vendor shipped a 12.5"mattress instead of 14" mattress. They sent item 1045600 instead of item #1166323 2...

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Mattress Firm - Ignoring requests for returns Complaint My husband and I purchased a mattress, box spring and frame from Mattress Firm on 3/21/2020, Order number S030046262. Our sales associate was Debbie Hayes. We received our set on time and by the...

Aireloom - Sagging mattress Complaint Bought this mattress a little over 3 years ago. Spent over $5000 which was way more than I intended but the sales person at Star Furniture convinced me that this mattress was superior in the way it...

Conn's Home Plus - mattress Complaint UNFAIR CLAIM DENIAL! My ticket # is 1234201. 05/20/2021 i purchased a king size mattress $1399 and 2 twin size base boxes (179 each) and, i noticed that it was sinking in the middle. i called and...

The Brick - Mattress delivery. Complaint I purchased a mattress in May 2020 from the Brick. Since then I have been having back issues. I contacted the Brick who activated the warranty on the mattress. I was told that there is an issue with...

Bensons for Beds - I'm complaining about the bed / mattress / delivery / service Complaint Had a great experience in store order our bed and mattress in Oxford. However it went down hill afterwards. New bed and mattress was order 05.03.22 with expected delivery 13.04.2022- I express in...

Bensons for Beds - Bed Frame and Mattress delivery Complaint me and my partner came in to Benson for beds over a month ago and bought a bed we had brilliant customer service, we had booked for the bed to come for the 15th of June as It was the only available...

Fingerhut - Lucid comfort collection mattress Complaint On 06/16/2022 order number- ord114620013 i ordered a lucis comfort collection 12 inch plush gel memory foam mattress. On 06/18/2022 i received my order. On 06/19/2022 i emailed a request that i...

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Ashley HomeStore - Tempur-pedic queen proadapt mattress Complaint On 9/10/22 I purchased a tempur-pedic mattress with Ergo 2.0 Base. It was delivered to my home on 9/17/22. I found the mattress to be too firm. I went into the store on 10/08/22. I spoke with the...

Ashley HomeStore - Mattress Complaint I had called ahead of time to ask about mattress return policy before making a purchase. I was told I would have 30 days minimum to return the mattress if I did not like it. So I had a friend drive...

Leon's Furniture - Queen mattress and box spring Complaint I purchased a queen mattress and boxspring on Nov 22, 2022 and was delivered to me on Nov 29th, 2022. I came back from a trip on Dec 01, 2022 (after store hours) to learn, I was not delivered a split...

US Mattress - Delivery service and over all buying experience Complaint I received a mattress delivery Tuesday March 28, 2023. The delivery guys got to my house within the time I requested but my mattress did take forever to get to me after the sales person promised me...

Verlo - Disappointing Sales Experience and Uncomfortable Mattress from Verlo Complaint The mattress from Verlo is not the most comfortable one out there. It's as hard as a rock and doesn't lend itself to a good night's sleep. We were disappointed with the salesperson who sold us the...

HSN - Mattress Complaint My new expensive mattress was delivered in which I paid to have the old mattress removed and hauled away by the delivery company delivering the new mattress purchased from HSN. HSN offered thi...

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PureCare - I got this mattress protector from PureCare with a "LIFETIME WARRANTY" on 12/7/2014 Complaint I got this mattress protector from PureCare with a "LIFETIME WARRANTY" on 12/7/2014. It was a bit pricey, but I thought it was worth it because of the warranty. The warranty promised a replacement...

PureCare - I bought a mattress and used a store credit to buy a mattress protector from Mattress Warehouse Complaint I bought a mattress and used a store credit to buy a mattress protector from Mattress Warehouse. I've been trying for months to fix a problem with the warranty claim for the mattress protector. The...

Morris Furniture - Mattress reselection Complaint I have been sleeping on the couch since October trying to get my mattress situation resolved. It is January 2nd now. 1) They will tell you you can return a mattress as long as it is "within 30...

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Simmons Bedding - Beautyrest mattress Complaint In Mar 2006 we purchased a Simmons Beautyrest mattress, having had nothing but praise for the one we have in our guest room (an earlier model). We picked a plush top Kaitlyn ($900 plus tax) and have...

Sleepy's - Not the mattress I purchased Complaint My major concern was getting a soft comfortable mattress. I can't sleep on a hard bed. I toss and turn in misery all night long. On vacations, I have had to sleep on things like pool floats and the...

Sleepy's - wrong product sale Complaint Re: Invoice # 04259YQPATB Order Date: 04/25/09 (attached) Barb & Ken Estey 3 Mountain View Drive Franklin NH 03235 Dear: We began to look for a new mattress and box spring back in early March of...

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Stearns & Foster - 6 month old mattress Complaint Bought a top of the line matress in 8-2009, and 6 months later there is a spring pertruding out of the side of mattress and the pillowtop is completely shifted to one side. We called taft furniture...

Sleepy's - After less than one year the mattress started to sag towards the edge making it almost impossible not to roll out of bed Complaint I had bought a $3, 250 King Size Mattress from Sleepy’s two years ago. The Mattress warranty is supposed to be for 10 years as you would expect with an expensive mattress like that. However after...

Schewel Furniture Company - wont take back mattress,Missing parts to desk Complaint I am disillusion with Schewel and with Michael Heise who I was told to talk to. I bought a mattress named Jacqueline back supporter by Spring Air It Was 1, 357.98 Half price that day. I told them I...

Bensons for Beds - w shaped mattress Complaint were do I start with sleep to live 700... we bought the mattress 2010 and spent £1800 thinking we where buying a great mattress as me and my partner have back backs, I purchased the mattress and...

Sleepy's - Warranty not honored Complaint We purchased a bed from Sleepy's in October of 2007. We paid over $3300. for a king. We were given one sheet of paper about a warranty without a full disclosure. When we asked at the time, we were...

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