Amazon
Reviews and Complaints

I ordered 2 floorjacks. According to the weight of the package, only 1 was even sent. I immediately call and I'm told a replacement is put in.

I realize after 2 days that I never received received confirmation email. I call AGAIN and find out a replacement was never even out in.

A replacement order was finally put in and it's supposedly being shipped in a week plus. Why it takes a week plus to even ship, don't ask.

I'm especially upset due to this being a replacement of 2 floorjacks I ordered 6 weeks about. They were extremely unsafe due to being made to support tons of weight but not being held together at all sp it could easily slip/shift. Again, this was literally plates, just sitting on metal, to hold a house.

I've ordered a decent but from them but I will NOT be ordering from Amazon ever again due to unsafe products, customer servicer that lies and taking about 2 months total to order 2 products.

I've called Amazon Customer Service at least 30x in the past 9-12 mos. I just called again today, Saturday, June 4th about the same issue... delivery trash being left by Amazon Deliveries. They have not beendelivering packages to the designated LEGAL address, which includes a unit number in our private community of 30 condo units. Amazon Deliveries drag in these large plastic square bags filled with packages, and dump them at the front gate, and leave. They expect the homeowners to come out and find their package. And the big, yellow Amazon plastic bags, are then left strewn about in our private community. One of the homeowners is left to clean them off the premises and take them out to the street. I have called Amazon Customer Service time and time again about this issue. They say it wont' happen again and they'll contact Logistics and let them know. Apparently, Amazon out sources their deliveries now. They are not in control of how the deliveries are made. Some other company now handles all deliveries, whom Amazon pays to make deliveries.

Belmont Villas is a quiet, respectful community of homeowners in Long Beach. We all work hard, do our jobs well, and take good care of our community area. We will not tolerate Amazon dumping their bright yellow, unsightly plastic bags their delivery people leave strewn about in our front area. Some homeowners need to sell their units, and the front foyer area is the first thing perspective buyers see when the come to view the home.

Last Monday, May 30th, 2022, I dragged FIVE Amazon's delivery trash bags out to the street!

Please contact Amazon and assist in getting this issue resolved. Amazon deliveries need to deliver to the legal address, NOT THE BUILDING. They need to remove their plastic delivery bags. Belmont Villas is not a trash dump.

Thank you.

I open my account last October 2021 after that I started having major problems with them closing and accusing me of violation/misuse of company policy I had ordered some stuff and got it in with full payment after that they send me an email

As we informed you earlier, we have closed this account. Our records show that we previously closed an account of yours for violating the terms of our Conditions of Use agreement. When we close your account for violating the terms of an agreement, you cannot open a new account or use another account to place orders on our site.

After a thorough review, we have decided not to restore your full access to this account. You will not be able to place orders on our site.

Any digital content that you purchased with this account is still available to you. To access the content, click the Manage Your Content and Devices link on the menu Your Orders on Amazon.com.

Account Specialist

Amazon.com

www.amazon.com

I emailed them over 1000 with the same information with proof of my account and payments but I get this message but on May 30,2022 they reinstted my account.

As we informed you earlier, we have closed this account. Our records show that we previously closed an account of yours for violating the terms of our Conditions of Use agreement. When we close your account for violating the terms of an agreement, you cannot open a new account or use another account to place orders on our site.

After a thorough review, we have decided not to restore your full access to this account. You will not be able to place orders on our site.

Any digital content that you purchased with this account is still available to you. To access the content, click the Manage Your Content and Devices link on the menu Your Orders on Amazon.com.

Account Specialist

Amazon.com

www.amazon.com

when I placed my first order after I paid for it and got it in I went to order something else they closed it again, I keep emailing them with the same information but they don't read the emails I get a email with a violtion/misuse of company policy but they will not work with me or help me figure out what is going on.

I have an issue with Amazon delivery. I had a small delivery today June 3rd 2022. The delivery was a shirt which could have fit in the mail box but for some reason the driver thought it was a good idea to throw it over the fence. This is not the first time Amazon does this. No other delivery companies throw things over the fence. The picture Amazon took as proof of delivery is one of my dog with the package. My dog could have seen it as a toy and destroyed it. I no longer plan on ordering from Amazon. You just lost a loyal customer.

Today I found out that my credit card is being used from the US. It seems like someone logged in, put in the 2 step verification to another phone number, and then bought stuff: 8 times and added up I'm speaking about almost 550 euros! In just three days. I wanted to contact Amazon but obviously I can not get access to my account. I made a new one with a new e-mailadres, and now I hope they can cancel the made delivery's and assure that I can have my money back the moment I have a new credit card. How is it possible for someone to get acces to my amazon account and turn on 2 step verification without me being noticed at my email of bij my phone number?

Amazon delivery drivers have to be the worst. FedEx and Wal-Mart do a better job when it comes to following simple delivery instructions. When you call and complain to customer service they are dismissive, which is not good customer service at all. Tried of having to constantly having to call and complain because they can not put the items were I specifically told them to in my delivery notes.

On 05/20/2022, a $50 Amazon gift card was purchased. When I was in the process of trying to redeem the card, I pulled the sticker off the back of the card to reveal the claim code. But the sticker pulled the printed claim code off of the card, so it left the claim code unreadable.

On 05/22/2022, I contacted Amazon customer service and after explaining the situation, the customer service rep told me that $50 would be added to my Amazon account, but that it would take a few days, so I should just be patient for a few days.

On 05/29/2022, after waiting a week, I logged into my Amazon account, expecting to see the addition of $50, but it wasn't there. Again, I contacted Amazon customer service. The customer service rep told me that when he tried to add the $50 from the Amazon card to my account, he was unable to do so because that particular card had already been claimed by somebody else. Nobody else has had possession of the card (except me) and I have actual proof (a receipt and the physical card) that the money for the card belongs to me. So I have no idea how somebody else could have claimed the card. I asked to escalate the issue and the customer service rep told me he was going to connect me with someone from their Leadership Team. After waiting a few minutes to talk to somebody from the Leadership team, I was disconnected. This left me wondering if Amazon is simply refusing to deal with this issue.

The money from the card does not belong in somebody else's Amazon account — it belongs in my account since I have proof that the card belongs to me.

The serial number for the card is [protected].

Amazon has a commercial currently airing with the mythological creature named Medusa. In this commercial, she takes an initial victim, steals her phone, and orders sunglasses from her victims account. Then on a night out to the club (where people show interest in one another and maybe looking for a hook up), the bartender gives Medusa and her friends a look that shows interest in the girls. One of the girls gives a subtle flip of the bird and then Medusa makes the choice to lower her sunglasses and murder the man just for looking at them (at a club where people show interest in one another and maybe looking for a hook up). Then, the female narrator of the commercial says, "Well, he did have it coming." Amazon is advocating for assault and murder. No wonder men avoid women at the workplace. Simple cause and effect of the #metoo nonsense.

I submitted an account cancellation request several days ago and have not received any confirmation. My account was compromised three times in the last 60 days. I have experienced no identidy theft issues of any kind with any other vendor, just Amazon. I want to avoid filing the two lawsuits I am preparing and will be filing them in K--g County while I am there next week . I have been trying to escalate for the past two days and all I get are the typical scripted responses from both humans and bots. Is there a forum member than can help me get the cancellation done? Please.

There was a charge of $61.49 to my debit card on 5/26/22 at 11:38pm. It stated on my transactions that is was for:

Amazon Prime *J67 Fs4 Yw3 Amzn.com/Bill Waus

I did not authorize this and I did not make this purchase.

I'm just here to say that it's time for everyone to drop the Amazon Prime membership. More and more it is proving that the service is worthless.

If we as members have to experience the same service as non-members, what are we paying for?

I ordered a package for rush shipment that was supposed to be delivered by 10pm EST. Guess what? You're lazy driver decided not to deliver it after being six stops away from home!

And then you call and have to deal with people who aren't even in America repeatedly telling you "I apologize". No! Apologies aren't enough anymore, Bezo, and all of you other big wigs over this company.

You wouldn't have your wealth if it weren't for "us", so its time for "us" tos start being compensated with "something" when we're inconvenienced. We Prime customers don't get a credit on our accounts or "anything' when your company doesn't fulfill its service, yet you actually have the nerve to go up on the price of the monthly membership? Its utter "bull" and I'm sick of it!

You all do nothing about your lazy drivers for not doing their jobs.

Just know that I will be cancelling my membership and I'm going to see what your competitor, Walmart has to offer, I'm sick of your Amazon.

Amazon driver decided to take a short cut through my yard and destroyed my lawn as well as the cement planter that they drove over and got stuck underneath their right side front tire. The cement planter had a flagged reflector in it so they have no excuse of not seeing it. My property is not a short cut for them to pass through. It is an insult for them to think it's okay to leave someones property like this. You can clearly see in the photo the driver has my cement planter wedged under their right side front tire. When approaching them, they both got into the van as fast as they could and hauled it out of my yard while ripping up my yard in the process.

May 23rd at 1330 a Hispanic driver in large white van sped excessively through a school district located at Starlight and Malta streets in Beaumont California. Several people yelled at the driver to slow down. He came back through the area and stopped by one vehicle and yelled F... You and your kid. He then sped off as people approached.

Late twenties, moustache and small gotee.

White sprinter van. Unable to get plates

[protected]

I purchased a LG A/C 12-5-21 which was to be used for my summer camp. I did not install the A/C until May,2022. When I opened the A/C and installed it I noticed several scratches on it especially underneath where it appeared to have been installed with an underneath mount. When I turned on the A/C it smelled musty and would only blow warm air. After 2 minutes of operating it would blow the breaker. I tried other circuits but it did the same thing.

I tried to contact Daily Savings Store to resolve the issue but I kept getting routed to Amazon customer service. I got " More then 30 days old" for an answer from everyone.

Another answer I got was that it was unreturnable because it was used and that would be unsafe for hygiene reasons... Yet, it was fine for me to get a used unit and heep using it!

No resolution has been attained

I never received these items but amazon says they were delivered but they were not. I cannot return an item I do not have? Amazon is famous for ignoring you or you cannot even contact a person to trouble shoot your order its bs and I will limit the stuff I purchase under my business account. Amazon is horrible and provides zero customer service. The items should delivered with some folders only the folders arrived and the post it and batteries never were delivered. I am very frustrated by this. Someone stole my items maybe the driver? I am not sure but the itemss are for a non profit that serves immigrants and refugees so having someone steal from us is not okay!

I purchased this steering stabilizer as a gift. However it ended up being that the 1992 Jeep Wrangler YJ has a custom front end and the product did not fit. I returned it to Amazon from a Kohl's location. Was contacted later by Amazon saying they received a different item than what they sent us and recharged us. The item that was returned was the item that came in the Box. I'm an honest person and because the company has dishonest people I get stolen from. We went through their appeal process and all they kept saying the whole time was returned the item. We told them multiple times that we have returned the item they sent us and they still continue to say return the correct item. We've asked for the item to be returned and they said they threw it away. I would recommend finding another company to do business with.

Amazon does not allow ANY negative reviews anymore! I received my package via UPS 2 days ago and the box looked like somebody stomped the life out of it! The inner items were all smashed and the packing box appeared to be slit open along nearly the entire length of packing tape on both top & bottom of the box. Then today I received an email from Amazon saying they could not post my review with pictures because it belonged in the Feedback section and not the Product section. Well, we all know the only way to post it in a spot where customers will actually SEE IT is if we post it into the Product Reviews section! Nobody can even post negative feedback in the actual Feedback section either! I'm closing my Amazon account for the 2nd & FINAL time today!

When I looked at my bank statement I saw a $20.00 charge from Amazon with this address attached. PAMZN.com/biwaus. I have no idea what this is for and it was charged on May 10th 2022. Anything I have ordered has been delivered so I don't know what this is for. I would appreciate any help or information you could give me regarding this over charge. Thank you

I was in usa for Christmas and the new year 2022 and got Covid

When I cam back to The UK I discovered Amazon had signed me up for Amazon prime, as I was not going to be in the usa for any lenght of time

i refused to believe that I signed up to Prime membership

I phone Amazon USA and was told I was being charged international rates for the call . I then tried your email chat and was told I would be refund but that has not happened. I was really upset as you took money from my UK bank account

despite the fact I dd not give you permission, as I had paid by a prepaid credit card. Can you please respond to me asap

Good afternoon

I am overly frustrated that his matter has not been fully resolved after 5 to 6months. I was advised by an amazon supervisor name Gary out of W VIRGINIA, THIS WAS THE PROCESS TO ESCALATE. Amazon has refunded all except 400.00 back to my card ending in 5165. I have been very patient up to this point. Again, my card was used without my authorization or knowledge for over 1800 in merchandise and I am waiting for the balance of this refund. I need resolution today...

The email address under my amazon account is [protected]@gmail.com. The purchases made off of my debit card was ordered from an unknown account. The phone number connected to my acct is [protected] the last 4 digits of the card used was 5165. I have attached my card statement showing deposits that amazon did credit back and some of the purchases made just to provide you additional info. I no longer use my [protected]@gmail email and have been using my school email for now. This delayed matter has caused emotional, mental and physical stress I am a disabled elderly person and I cannot believe I am still trying to resolve this matter. All I can do is keep fighting.

Please feel free to contact me at [protected] which is the phone number attached to my amazon account. I am EXHAUSTED.