Bob Evans’s earns a 1.1-star rating from 605 reviews, showing that the majority of diners are dissatisfied with their meals.
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bob evans biscuits and gravy
Can not find any in the stores, where can i buy it in New Port Richey Florida 34653stores.
Product
I had a meal chicken pot pie with banana bread. I took half of mybdinner home so i could eat it tomorrow. I asked for a seving of banana to take with me and they charged me so i said i did wany it. She took it off bill. I thought that it would be free since i had a serving with my dinner. I know that i had more bread before while eating in and i thought that i had another taken home. Please comment.
Customer Service
On April 22, 2021
While trying to dine in your Bloomington IN. Location. The service was very poor. We waited over 15 minutes for a combo of cup of soup/ sandwich an bowl soup
Then we watched the waitress walk around not even looking to see that we needed to go containers
I sat an watched her pull her mask down wipe your nose twice with her hands an then touch good containers. She never brought out ticket. I had to go to counter to get things an pay. She never acknowledged us.
Sincerely
Lisa Price
1339 S HICKORY GROVE LANE
BLOOMINGTON IN 47403
incomplete carry out order
On Monday April 12, 2021 I placed a carry out order with my locate Bob Evans, which I do a few times a month. When I got home and was taking the food out of the bag, I realized the order was incomplete. Missing were the 2 biscuits which come with the meal I ordered and cheese on the scrambled eggs which I paid extra to have. We were very disappointed about this. Tried calling the restaurant but was on hold forever and gave up. Thank you.
Desired outcome: Refund of $14.00 or a voucher to use on a future visit.
I am complaining about waiting so long to be seated.
We have been to the Bob Evans on Reynolds Rd in Toledo, Oh. and have had to wait to a long time to be seated. Today when we went, there were three hostesses working but none were taking names of customers to be seated. We had to wait to have our name to be taken and even longer to get a table. Several customers left after waiting for such a long time. There were a lot of empty tables. Only thee waitresses were working. Three hostesses and only three waitresses? That number does not seem right. I saw the manager doing nothing to help with taking the names or seating the customers. Same thing happened two weeks age when we were there. We walked out and went someplace else to eat. Got seated right away at that restaurant and they were busy also.
Desired outcome: Have the manager help where needed. That restaurant is losing a lot of money with customers leaving.
2 x easter celebration platter (2 x $11.99) = $23.98 paid by credit card, company lost order, never receive dinnersd
Paid for dinners with credit card x-4960 Order # [protected] Went to pick-up order on April 4th 6:15 pm, was told did have it Total Bill $35.06 tim.[protected]@yahoo.com
Read full review of Bob EvansService
I took my wife for breakfast in Ocala, Fl. Bob Evans on Silver Springs Blvd., we have had eaten there many times before, this time the eggs and bacon were under cooked and nothing was done about it. It was like "SO WHAT". So maybe the answer is stop eating and Bob Evans period.
Patrick Guertler
[protected]@gmail.com
98 SE 63rd Terrace
Ocala, Fl. 34472
[protected]
Desired outcome: Not Sure
Very rude manager & cold/disgusting food
I spent $50 at Bob Evans on VALENTINES DAY, two of our meals came with the choice of a roll, biscuits, or banana nut bread, in which we chose banana nut bread. Waitress came to our table to tell us that she's been asking for someone to cut the bread for us and no one would do it, so was offered a roll or biscuit instead. Waited 45 minutes for our food, our country fried steaks were good, but the mashed potatoes were still froze in the middle, our green beans were cold, my sons macaroni was cold, and we ordered two orders of LOADED French fries, got them and they were cold and they weren't loaded. Told the waitress about everything, she was very apologetic and said she would speak to the manager. The waitress came back to the table almost in tears saying that she would try to fix it herself because the manager was extremely rude. Then they brought a bowl of shredded cheese with bacon to pour on our cold fries. Out of 4 meals that were ordered, the only thing edible was the country fried steaks. Needless to say, that was the WORST Valentine's Day dinner experience we've ever had! We will NEVER chose there again. Also, the manager walked around giving dirty looks the whole time, I never even seen her smile. Very poor management. I will keep passing this along so people know not to waste their time and money there. Here's a picture of just the fries so you can get an idea.
20 oz mac & cheese
On 02/16/2021, My wife microwaved a 20 oz package of Bob Evans Mac & Cheese. when it was cooking it started to smell foul, it became a watery mess in its plastic container and it didn't look right, We threw it away! I've have had this product many times and never had a problem. the UPC [protected]
Read full review of Bob EvansMacaroni & cheese
We are huge fans and purchase your foods often in store and at restaurants,... However we recently purchased your macaroni & cheese and was very disappointed and dissatisfied with the quality,... It was not creamy and all the noodles were mushed... None of them had a noodle form at all... I took a photo with the exp date and serial # visible. We would be extremely grateful for you to stand by your quality standards and refund us our cost.
Attached is the photo.
Thank you,
Mark Jarzembowski
4619 Audubon Dr. Warren, MI 48092
BE Mashed Sweet Potatoes and the garlic original
I'II be brief, do to BE great reputation in our household and because of these black dots in 4 packages BE can no longer be trusted.
Based on other complains listed here going back to 2017, a global campaign to boycott all BE products and services would be appropriate.
Signed
Was a loyal family customer
glazed apples
Purchased Glazed Apples at Kroger store in Speedway Indianapolis, Indiana. the box was full of Glaze and about 8 sliced apples. I was very disappointed with this purchase . would like a full refund this has never happened before I love your products. SENDING my name and address for coupon for replacement, thank you in advance. Madeline Bonds 601 West St. Clair Street Indianapolis, Indiana 46202. I'm on a fixed income I can't afford to let this go without trying to make this right.
Desired outcome: Coupon for replacement
Dinner and service
I took my family out for 2 birthdays to the bob evans restaurant in new albany, store #416. We were 1 of the 2 seatings in there when we arrived. We waited 20-25 minutes for our after we ordered. My husband ordered the 6 oz sirloin steak dinner... It was nothing but gristle.. I could hear his knife trying to cut it. He then ordered a piece of pumpkin pie...
Read full review of Bob EvansMac & cheese
This is regarding bob evans mac & cheese microwaveable product. Today when I microwaved it and started eating it. At first I didn't notice but After a while I got some smell out of it and then I found molds in the pasta. Its aweful ! I almost ate half of it as I was hungry and now I am having stomach pain and loose stools. I am terribly annoyed at this! The expiry date is 02/05/2021 and today is 01/22/2021. I have 2 year old at home and luckily she didn't eat this from me! Kindly take care of the quality of this product as I already found several similar complaints.
Desired outcome: Terribly annoyed snd agitated as I am having stomach discomforts now
Fully cooked sausage patties
I have been buying Bob Evans for years because family used to work for them. These sausage patties do not taste good. Even cooked them in skillet. The flavor is off and taste is artificial . Date. 2/14/21 on package. Est.403A L1 o344 15:03. I stored them correctly. Cooked correctly. Your company is better than any so very disappointed. Think you should know and correct.
Read full review of Bob EvansYou don't have fountain coca-cola to drink
What happened to having fountain Coca-Cola to drink? Pepsi is too sweet. You need a variety. When I sat down to eat this overpriced meal it made my experience a very big disappointment & wasn't all that satisfied. Need Coca-Cola! The server said everyone asks Coca-Cola Eugene Pate 3234 W 43rd St CLEVELAND OHIO 44109 [protected] [protected]@gmail.com
Read full review of Bob Evans and 1 commentMissing food from my order
The meal I ordered today, 12-01-2020, was missing part of my meal. The meal was supposed to include three pancakes; there were none with my meal. The food was not very good, and it was poorly placed. This is the third time I've had an issue at the Collinsville il location. The last time the food didn't look fresh and didn't taste good. Bob Evans used to be...
Read full review of Bob EvansFood and service
Well first it took them an hr and then some to get our food to us then the food ain't even cooked right other people got here and got seated way after us and have gotten their food already and some has been long gone I'm never coming here ever the [censored] again then the server didnt even come check on us until after we've gotten our food. The service was bad last visit and was bad this time
Read full review of Bob EvansSlow service, incorrect & incomplete order
Unhappy Thanksgiving!
We decided to order take-out turkey dinners from the Bob Evans restaurant in Massillon, Ohio for Thanksgiving. To try to avoid the rush we placed the phone order at 2:39 PM in the afternoon on the day before Thanksgiving, Nov. 25, 2020. We were told on the phone the food would be ready at 3:00 PM. We arrived at the restaurant at 3:00 & paid for the meals but the food was not brought out to us until 3:55, meaning we had to wait for nearly an hour! The reason we ordered take-out was because during this time of a large increase in Covid 19 cases we wished to minimize contact with other people as much as possible. But we were forced to sit & wait inside the restaurant, being exposed to many other people there for almost a full hour. When we got home we found the order was incorrect & incomplete. One dinner was correct but was missing the cranberry relish that was supposed to be included & there was no butter for the rolls. The other dinner was a disaster. Instead of turkey & dressing it had chicken fried steak. Instead of the ordered green beans there was corn. Again this "Thanksgiving Special Turkey Dinner" had no cranberry relish & no butter for the rolls. After having to wait nearly an hour for our food initially we were certainly not going to go back to the restaurant to try to get the problems corrected! Bob Evans, I am very disappointed with your service and it's very unlikely that I will ever order take out or eat at this restaurant again. I would be happy to email you a copy of my receipt showing the details of this order if you will provide an email address.
Mashed potatoes
Quit buying this brand of mashed potatoes as there is always flecks of something black in this product. Very unappetizing. No problem though as there are other similar products on the market that are clean, not as watery. Now that I have read other reviews, that black stuff could be anything. Yuck. This issue was not a one time thing. Kept hoping it was a fluke but that is not the case.
Bob Evans Reviews 0
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Overview of Bob Evans complaint handling
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Bob Evans Contacts
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Bob Evans phone numbers+1 (866) 616-6464+1 (866) 616-6464Click up if you have successfully reached Bob Evans by calling +1 (866) 616-6464 phone number 8 8 users reported that they have successfully reached Bob Evans by calling +1 (866) 616-6464 phone number Click down if you have unsuccessfully reached Bob Evans by calling +1 (866) 616-6464 phone number 1 1 users reported that they have UNsuccessfully reached Bob Evans by calling +1 (866) 616-6464 phone number78%Confidence scoreCustomer Service+1 (866) 525-5214+1 (866) 525-5214Click up if you have successfully reached Bob Evans by calling +1 (866) 525-5214 phone number 0 0 users reported that they have successfully reached Bob Evans by calling +1 (866) 525-5214 phone number Click down if you have unsuccessfully reached Bob Evans by calling +1 (866) 525-5214 phone number 0 0 users reported that they have UNsuccessfully reached Bob Evans by calling +1 (866) 525-5214 phone numberEthics Hotline+1 (800) 939-2338+1 (800) 939-2338Click up if you have successfully reached Bob Evans by calling +1 (800) 939-2338 phone number 0 0 users reported that they have successfully reached Bob Evans by calling +1 (800) 939-2338 phone number Click down if you have unsuccessfully reached Bob Evans by calling +1 (800) 939-2338 phone number 0 0 users reported that they have UNsuccessfully reached Bob Evans by calling +1 (800) 939-2338 phone numberHead Office
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Bob Evans emailsbobevans_customersupport@bobevans.com100%Confidence score: 100%Support
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Bob Evans address8111 Smiths Mill Rd, New Albany, Ohio, 43054, United States
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Bob Evans social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 19, 2024
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Most discussed complaints
a million black specks of something is in this product and it is not pepper.Recent comments about Bob Evans company
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