Bob Evans
Reviews and Complaints

On April 22, 2021

While trying to dine in your Bloomington IN. Location. The service was very poor. We waited over 15 minutes for a combo of cup of soup/ sandwich an bowl soup
Then we watched the waitress walk around not even looking to see that we needed to go containers

I sat an watched her pull her mask down wipe your nose twice with her hands an then touch good containers. She never brought out ticket. I had to go to counter to get things an pay. She never acknowledged us.

Sincerely
Lisa Price
1339 S HICKORY GROVE LANE
BLOOMINGTON IN 47403

On Monday April 12, 2021 I placed a carry out order with my locate Bob Evans, which I do a few times a month. When I got home and was taking the food out of the bag, I realized the order was incomplete. Missing were the 2 biscuits which come with the meal I ordered and cheese on the scrambled eggs which I paid extra to have. We were very disappointed about this. Tried calling the restaurant but was on hold forever and gave up. Thank you.

We have been to the Bob Evans on Reynolds Rd in Toledo, Oh. and have had to wait to a long time to be seated. Today when we went, there were three hostesses working but none were taking names of customers to be seated. We had to wait to have our name to be taken and even longer to get a table. Several customers left after waiting for such a long time. There were a lot of empty tables. Only thee waitresses were working. Three hostesses and only three waitresses? That number does not seem right. I saw the manager doing nothing to help with taking the names or seating the customers. Same thing happened two weeks age when we were there. We walked out and went someplace else to eat. Got seated right away at that restaurant and they were busy also.

I took my wife for breakfast in Ocala, Fl. Bob Evans on Silver Springs Blvd., we have had eaten there many times before, this time the eggs and bacon were under cooked and nothing was done about it. It was like "SO WHAT". So maybe the answer is stop eating and Bob Evans period.

Patrick Guertler
[protected]@gmail.com
98 SE 63rd Terrace
Ocala, Fl. 34472
[protected]

I spent $50 at Bob Evans on VALENTINES DAY, two of our meals came with the choice of a roll, biscuits, or banana nut bread, in which we chose banana nut bread. Waitress came to our table to tell us that she's been asking for someone to cut the bread for us and no one would do it, so was offered a roll or biscuit instead. Waited 45 minutes for our food, our country fried steaks were good, but the mashed potatoes were still froze in the middle, our green beans were cold, my sons macaroni was cold, and we ordered two orders of LOADED French fries, got them and they were cold and they weren't loaded. Told the waitress about everything, she was very apologetic and said she would speak to the manager. The waitress came back to the table almost in tears saying that she would try to fix it herself because the manager was extremely rude. Then they brought a bowl of shredded cheese with bacon to pour on our cold fries. Out of 4 meals that were ordered, the only thing edible was the country fried steaks. Needless to say, that was the WORST Valentine's Day dinner experience we've ever had! We will NEVER chose there again. Also, the manager walked around giving dirty looks the whole time, I never even seen her smile. Very poor management. I will keep passing this along so people know not to waste their time and money there. Here's a picture of just the fries so you can get an idea.

We are huge fans and purchase your foods often in store and at restaurants,... However we recently purchased your macaroni & cheese and was very disappointed and dissatisfied with the quality,... It was not creamy and all the noodles were mushed... None of them had a noodle form at all... I took a photo with the exp date and serial # visible. We would be extremely grateful for you to stand by your quality standards and refund us our cost.
Attached is the photo.
Thank you,
Mark Jarzembowski
4619 Audubon Dr. Warren, MI 48092

I'II be brief, do to BE great reputation in our household and because of these black dots in 4 packages BE can no longer be trusted.

Based on other complains listed here going back to 2017, a global campaign to boycott all BE products and services would be appropriate.

Signed

Was a loyal family customer

Purchased Glazed Apples at Kroger store in Speedway Indianapolis, Indiana. the box was full of Glaze and about 8 sliced apples. I was very disappointed with this purchase . would like a full refund this has never happened before I love your products. SENDING my name and address for coupon for replacement, thank you in advance. Madeline Bonds 601 West St. Clair Street Indianapolis, Indiana 46202. I'm on a fixed income I can't afford to let this go without trying to make this right.

This is regarding bob evans mac & cheese microwaveable product. Today when I microwaved it and started eating it. At first I didn't notice but After a while I got some smell out of it and then I found molds in the pasta. Its aweful ! I almost ate half of it as I was hungry and now I am having stomach pain and loose stools. I am terribly annoyed at this! The expiry date is 02/05/2021 and today is 01/22/2021. I have 2 year old at home and luckily she didn't eat this from me! Kindly take care of the quality of this product as I already found several similar complaints.

Unhappy Thanksgiving!

We decided to order take-out turkey dinners from the Bob Evans restaurant in Massillon, Ohio for Thanksgiving. To try to avoid the rush we placed the phone order at 2:39 PM in the afternoon on the day before Thanksgiving, Nov. 25, 2020. We were told on the phone the food would be ready at 3:00 PM. We arrived at the restaurant at 3:00 & paid for the meals but the food was not brought out to us until 3:55, meaning we had to wait for nearly an hour! The reason we ordered take-out was because during this time of a large increase in Covid 19 cases we wished to minimize contact with other people as much as possible. But we were forced to sit & wait inside the restaurant, being exposed to many other people there for almost a full hour. When we got home we found the order was incorrect & incomplete. One dinner was correct but was missing the cranberry relish that was supposed to be included & there was no butter for the rolls. The other dinner was a disaster. Instead of turkey & dressing it had chicken fried steak. Instead of the ordered green beans there was corn. Again this "Thanksgiving Special Turkey Dinner" had no cranberry relish & no butter for the rolls. After having to wait nearly an hour for our food initially we were certainly not going to go back to the restaurant to try to get the problems corrected! Bob Evans, I am very disappointed with your service and it's very unlikely that I will ever order take out or eat at this restaurant again. I would be happy to email you a copy of my receipt showing the details of this order if you will provide an email address.

Quit buying this brand of mashed potatoes as there is always flecks of something black in this product. Very unappetizing. No problem though as there are other similar products on the market that are clean, not as watery. Now that I have read other reviews, that black stuff could be anything. Yuck. This issue was not a one time thing. Kept hoping it was a fluke but that is not the case.