Bob Evans’s earns a 1.1-star rating from 602 reviews, showing that the majority of diners are dissatisfied with their meals.
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Frozen sausage gravy and biscuits
I love your frozen sausage gravy and biscuits product. In fact I usually have it every morning for breakfast. I will normally buy 4 or 5 at a time so I dont have to go to the grocery store as often and because I truly love the product. However on 3 seperate occasions I have gotten packages of the biscuits and gravy that were bad. The gravy was very thin and...
Read full review of Bob Evans and 5 commentsService
We went there after our g-sons baseball game, around 11:00 a.M. And there was 5 of us so we waited 20 mintues and got seated, our waitress was horrible, our food was wrong and when I asked to talk to the manager they said she was running the grill.. What?! Anyway we love bob evans but this was the worst one we have every been too! A couple got sit down 20...
Read full review of Bob EvansViera florida store general manager
Donna provides a hostile work environment. Yells at workers. She's constantly angry. Complaints were filed and never turned in. Many workers and guests complain about her. The district manager is aware and still does nothing. Donna allows her worker Olga to belittle and degrade new workers who are already to walk out of the door. She's forced some worker...
Read full review of Bob EvansMashed potatoes
We have purchased Bob Evans mashed potatoes for years but our last container had a foreign object in it that resembled a piece of cloth. It was about 1 inch x 1/4 w. The color was more of a gray. The expiration date was more than two weeks away.. The bar code # [protected]. There is another number in blue [protected] 117.
Donald Cook, 6 Belaire Ct, Jacksonville Illinois 62650
Occurred Wednesday 6/17/20
Replacement would be fine because we still enjoy the mashed potatoes.
Email [protected]@ mchsi.com
Mac and cheese
I have purchased this product 3 separate times with 3 separate exp dates (all were still a month out from expiring) and they were all spoiled! Tasted fermented and awful. I will not be purchasing any bob evan's products from here on. There is no way that this company is being vigilant in monitoring their products. Upon a little research, there seem to be widespread recalls for their products.
Same issues here. They are not at all concerned about their quality of product.
Mashed potatoes
We buy at least 2 of your mashed potatoes a week. Usually there aren't any problems. Yesterday I was serving original mashed potatoes. My husband was already eating them. I scooped out a spoonful. There was a big fly in the potatoes. Dead of course. Letting you know. Wasn't happy. Please advise. D Stephens [protected]@att.net
Read full review of Bob EvansMacaroni and cheese
I bought a container of your mac & cheese at my grocery store. The use by date was 6/14/2020, when I took it out of the microwave and stirred it there was green slime and the smell was terrible! I will never buy this again! I do not want coupons or any type of compensation. I am done with this product! I have purchased this before and was great. Never again.
Bob evans family size mashed potatoes original
Purchased these at the Walmart Grocery Dept Black River Falls WI - Notation on package Use By 06/19 20 KCL!
These were absolutly Terrible. My husband eats anything and his and mine went in the garbage. No flavor, runny.
I kept the leftovers and made them into potatoe dumplings. We will see, hopefully they will turn out OK.
I have worked in our hospital kitchen and have made instant potatoes with potato pellets that tast better thn this.
No way to order food.
Can't order over phone. They don't do it. Can't order at store. No options to order at store in any way. Can't order online. Web site does not work for ordering. I tried several browsers to order online. Created an account. Made sure no settings were blocking anything. Even made sure Java and other options were enabled. You can ONLY look at the menu. You...
Read full review of Bob Evanssaid they had no record of my order
We ordered a take out Easter meal on line from the Bob Evans restaurant at 16314 North Dale Mabry Highway in Tampa, FL. I got an email confirmation with an order number & a time to pick up. When we arrived we tried to call because we expected curb side pickup like all the other restaurants r doing, nobody answered the phone so we reluctantly went inside...
Bub Evans on Benson Road, Columbia and Bob Evans Court, Ellicott City
Bob Evans on Benson is zip 21045; Bob Evans on Court is zip 21043
I did an online order this evening. When I pressed location near me it came up with the Evans on Benson and Columbia, 21045. Nothing else Neither restaurant is in Columbia. They are both on the edge. I lived in Columbia for 30 years. Benson place should answer phone with "Near Costco" Court should answer off "Rt 100"
William Reider
PS. My wife had to drive an extra 12 minutes because I thought I was ordering from the Court place, zip 21043
Pick Up order -- Complacent Service
Check #50225. 3/6/20. 6:43 PM
My ordered 2 Cobb salads with the colonial dressing 2 rolls & 2 biscuits.
I stopped by to pick it up & it wasn't ready. The store was not busy and the rep had no sense of urgency.
Got home & found that salads were not Cobbs & the lettuce was wilted. 4 rolls (no biscuits), No silver ware & got gravy - no salad dressing . Sad
Food/service
We visited this restaurant on 2/16/20. Table 88/1 We were seated within 5 minutes however waited over 12 minutes before I had to ask if we had a server. The staff walked by us numerous times no one acknowledged us. After I asked for a server it took another 4 min for her to appear. We ordered and waited another 26 min for our food. I never got a refill on...
Read full review of Bob Evansfood was not fresh/hot, servings were not worth the price, not like other locations.
I usually do not say anything, however, the hostess, which was the cashier needs training to take care of customers, she lead us to our table, she threw our menus on the table and walked away, we were 3 tables away and she never said anything. Then when I went to pay, she never stopped talking to another employee about a personal matter that was definitely...
Read full review of Bob EvansBones in creamy chicken and noodle "pasta"
I bought a frozen creamy chicken noodle dinner from our local grocery store, which when I was eating it I came in to contact with several bones which appears to be chicken bones I didn't see one which resulted in me choking and needed emergency medical attention, I have missed several days of work and still yet i can't barely speak due to it lodging in my esophagus. Something needs to be done to compensate for medical personal injury and missed work this I completely uncalled for. Please get back to me in reasonable timely manner, or I'll have no choice but contact an attorney. Which I haven't yet done didn't want to if we could resolve it without it.
Thank you
customer service
I'm about writing to complete a complaint due to me and my family went to have lunch and we walked in and was waiting to be seated in while waiting a manager and another associate looked at us and another associate walked past us in which they left us sitting there for about 15 minutes and nobody even bothered to ask us if we were helped or offered to help...
Read full review of Bob Evansthe restaurant
This restaurant has cock roaches and the it is filthy! The supports in the dinning room have water marks running down them. And people in Springfield are posting pictures of the cock roaches crawling around on tables and in the kitchen in the back. The bathrooms look like a truck stop. I hope you take this seriously! These pictures were posted on Facebook!
service
My boyfriend and were very disappointed with our service here. We ordered the down home country fried steak and our server asked us how we wanted our steak done? Clearly he didn't know the menu, because there is no option on how to cook a country fried steak. Our server never offered us a bread choice to go with our meal... He later remembered and then...
Read full review of Bob Evansomelet
I get the same thing every time I go to Bob Evans for breakfast, build your own omelet. Swiss cheese, mushroom and bacon or sausage. Today it was disgusting, it was swimming in grease on my plate. I took a bite, it was terrible. They did bring me another, it was a bit better. This was today 01/12/2020, yesterday we went to s high st in Columbus, I ordered...
Read full review of Bob Evansfood cold all brought out at some time with salad poor service quality has gone down
I talked to a manager about food quality and service.all she said was. I'm sorry.I told her I've been going to Bob Evans for about 50 years.we go to Cracker Barrel now most of the time.my chopped steak tasted like pre cooked meat loaf. And the food was cold.salad and food was brought out at the same time. Food at Bob Evans used to be the best. It is not as good as it used to be.
Read full review of Bob EvansBob Evans Reviews 0
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Overview of Bob Evans complaint handling
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Bob Evans Contacts
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Bob Evans phone numbers+1 (866) 616-6464+1 (866) 616-6464Click up if you have successfully reached Bob Evans by calling +1 (866) 616-6464 phone number 8 8 users reported that they have successfully reached Bob Evans by calling +1 (866) 616-6464 phone number Click down if you have unsuccessfully reached Bob Evans by calling +1 (866) 616-6464 phone number 1 1 users reported that they have UNsuccessfully reached Bob Evans by calling +1 (866) 616-6464 phone number78%Confidence scoreCustomer Service+1 (866) 525-5214+1 (866) 525-5214Click up if you have successfully reached Bob Evans by calling +1 (866) 525-5214 phone number 0 0 users reported that they have successfully reached Bob Evans by calling +1 (866) 525-5214 phone number Click down if you have unsuccessfully reached Bob Evans by calling +1 (866) 525-5214 phone number 0 0 users reported that they have UNsuccessfully reached Bob Evans by calling +1 (866) 525-5214 phone numberEthics Hotline+1 (800) 939-2338+1 (800) 939-2338Click up if you have successfully reached Bob Evans by calling +1 (800) 939-2338 phone number 0 0 users reported that they have successfully reached Bob Evans by calling +1 (800) 939-2338 phone number Click down if you have unsuccessfully reached Bob Evans by calling +1 (800) 939-2338 phone number 0 0 users reported that they have UNsuccessfully reached Bob Evans by calling +1 (800) 939-2338 phone numberHead Office
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Bob Evans emailsbobevans_customersupport@bobevans.com100%Confidence score: 100%Support
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Bob Evans address8111 Smiths Mill Rd, New Albany, Ohio, 43054, United States
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Bob Evans social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 20, 2024 - View all Bob Evans contacts
Most discussed complaints
a million black specks of something is in this product and it is not pepper.Recent comments about Bob Evans company
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