Dollar General
Reviews and Complaints

I walked into the store on Broadway in Depew, NY at 8:56. I held the door for a woman who I expected to hear thank you from but instead she says you better hurry they're trying to close. So I walk in & I felt accosted immediately. This was the greeting "you have 3 minutes, no actually 2, no you have 1" I stayed for 60 seconds and left. It was 8:58.

First the two worker an older lady maybe in her 65 to 75 and and Guy very tall. They both work on monday the 17. Very rude. The lady start to said that dollar general dont takw internet coupon. Then she start to say in front of other customer. The store was pack. When she start to say. That my coupon are copys and fake. Both coupons had the same barcode numbers. ... The bar codes at the bottom of the coupon- where it is scanned at the register- are ALWAYS the same. Just like the bar code on EVERY Original Cheez-it box is exactly the same- so will their coupons. you are using more than one "like" coupon, your UPC codes WILL all be the same. They are coded to work for each product and dollar amount. However, there are numbers on them that will change with each one printed. This is how they insure that they are not getting ones that are copied.. Here is where you can find those numbers:

Printed from Coupons.com: There is a small barcode located under the expiration date. There is a different number for each one printed.
Printed from Smart Source: On the left side there is a pin number. There is a different pin number for each one printed. Update: Some of the ones printed from Smart Source may have the pin number located around the side.

did you know that each printable coupon prints with your IP computer address imbedded in it? It is in the wording around the coupon that borders it. SO YOUR CASHIER DONT KNOW THEY OWN COUPON POLICY. FOR SOME ONE TO SCREAM AT ME IN FRONT OF OTHER CUSTOMER AND TELL ME MY COUPON ARE FAKE. REALLY. THEY DONT EVEN KNOW THEY JOB. OR HOW TO READ A COUPON IN TOP OF THAT. MAYBE I SHOULD START A CLASS ACTION LAW SUIT. HOW YALL PEOPLE MAKE CUSTOMER FELL AND HOW YALL ACCUSED CUSTOMER OF MAKEING FAKE COUPON.
I Hope the store manager will teach the cashier the proper way to handle this type of situation in the future. I HOPE I NEVER AGAIN GET THIS RUDE STORE EMPLOYEE AGAIN. SOME ONE NEEDS TO TEACH THEM HOW TO READ COUPONS AND HOW TO TALK TO CUSTOMER. WHAT THEY FORGET TO UNDERSTAND IS THAT THE PAYCHECK THEY RECEIVE IS BC OF THE CUSTOMER THAT SHOP AND SPENT THEY MONEY AT DOLLAR GENERAL. WITH OUT CUSTOMERS THEY WONT HAVE A JOB OR A PAYCHECK. MY NAME IS MARIA AND THIS IS MY EMAIL [protected]@gmail.com

This is a very discriminating in our area Wayne County North Carolina I'm stating throughout Wayne County North Carolina we once had caps that was Basics now they went to Hunting Fishing hats of those sorts beer caps most people in this area are not why do not hunt even the white guys do not wear these Hunting Fishing caps we normally have basic blue not high-gloss but basic blue Basic Black and basic Brown but I went to all the stores in the area and talk to some of the managers and they don't all of those anymore I repeat most people in this area at least 98% do not wear those caps most people in this area do not wear hunt fishing beer caps of the sort we were basic caps. Just wondering what is the problem with this I normally will buy one every two weeks or two but now I went through the area can I find a cap I read everybody have to start carrying evil that business to Walmart see if they possibly can help us normally they got a variety but we would love to get from my local store thank you. I talked with out. Please respond to this issue thank you again.

I went on Monday to the Dollar General nearest me on Groomtown Road in Greensboro and preordered and paid for balloons for my daughter's baby shower. The clerk told me they were out of plain balloons (I wanted 2 bouquets: a baby boy and 4 solids to go with each.) She suggested I buy a package from the shelves. I bought 2 and paid to have them all blown up; I do not remember for certain, but I believe they were 2 packages of 6 each. We agreed I would pick them up at noon today (Friday). When I arrived, they told me they were not blown up because I did not provide ribbon (No one mentioned ribbon when I purchased.). I bought the ribbon & 45 minutes later they handed me the blown up balloons loose together. Before I could buckle up my seat belt and leave the parking lot, 4 popped in the car. I returned to the store to complain. Their response: "What do you want to do; they left the store." I live 4 miles away; by the time I got home, only 5 of the solids had not popped. I will be taking what survives an hour from now to the shower in Durham. I have shopped in that store for the last 7 1/2 years. No more!

I went into the Dollar General located by my house which by the way I never go there because it's farther away from Family Dollar. I just went to get juice and cigarettes I first walked in in the employee named Jack looked extremely irritated that I even came in the store when I went to the register to purchase my items I asked for cigarettes and he didn't say a wordHe just got the keys acting irritated and got my cigarettes out then Threw them in my bag that was on the bag holder with my other items so when he asked for my ID after he scanned the cigarettes and put them in the bag I kind of tossed it out him like he threw my cigarettes In my bag. He proceeded to say excuse me ma'am can you not do that I said excuse me this is the worst customer service ever I work in retail and you threw my cigarettes in the bag he said I toss them in the bag That's my job if you don't like it then don't shop here. So after that experience I won't ever shop there again he look like he was just extremely unhappy and made me feel really uncomfortable for asking for any assistance just wanted to Inform you guys have route up in employee you have working for you. This was at the dollar general located on us1 in cocoa Florida not sure of the address.

I bought 2 pairs of Jeans two days ago. My husband put on a pair went to work and this is what they look like after only having them on and hour.. I paid 12.95 for each of these pair of jeans and only a able to wear for less than an hour... I think dollar gwneral should at least make sure the stuff they sell are somewhat durable.. I will no longer buy work jeans from Dollar General..

For 12 years I have purchased all my pet food and products for 12 cats and 1 dog at the dollar store named below but as I am retired I need to restrict as many of my items as possible to when they go on sale and then purchase several weeks worth at a time and buy the 9-Lives when they are reduced to 3/1.00. I was glad to see 2 sale signs that were appropriately placed under the rows of cans as they have been for all these years so I bought 60 cans at I knew would be $20 and with the other 2 items would be in the mid-30's and knew when the 2 20's I had laid down weren't enough that something was wrong so when I saw I had been charged .45 I went back to the store and pointed this out to the clerk. We went back to the pet food and sure enough the sale tags should have been placed under the Forever brand which she promptly did, apologized and pretty much end of story. I wasn't about to hold up the line returning them even though had they been correctly marked I would have waited. I did see that under the large 3/1.00 numbers were small Forever letters so the only person at fault was whoever misplaced the sign. The $7 didn't matter as much as that I felt I was owed more than an apology as I have spent - and saved - a lot of money in that store over the years.
I suppose you can do with this as you wish and likely not a lot will change either way but I will always feel as if I was taken advantage of even if by mistake.
Thank you for your time.
Ron W. Johnson
42655 180th Ave
Laurens, IA 50554

No longer have shopping options in Tomahawk Wi.
so it is a shame that the store will not keep the shelves stocked, keep the rolltainers out of the aisles so a customer can get through with their carts without having to move them.
Please appreciate the increase of business and accommodate the community. Or consider selling to a company that will.
The store is un kept and appears dirty. Shopping there is necessary for a lot of us, but not a pleasant
experience. realize help is hard to obtain, but getting someone in there to keep up with the demand is needed.

Store #11869 Bloomington Springs, TN.
Same old story at this store. Lots of products that you go there to purchase are out of stock. Then when you get to the register there is always a line of people and only one cash register open or no one up there so you have to yell for someone to come out of the office or step outside to get one of the smoking employees to wait on you. Either way you have to wait. I have seen several people just lay their items down and leave.

Went to buy a few things, she rang my stuff up and she had the most hateful attitude I've ever seen. She doesn't need to he working in the public with that kind of attitude towards customers. Everytime I go down to that store, she is extremely rude and never has anything nice to say to anyone.
Her name is Sam
Bainbridge, Ohio 45612
Store number 08130

Declining writing checks for no reason on two different occasions. Have had no problem paying with checks anywhere but at Dollar General.Try to make an excellent sale for them to be denied at the register this is not good customer service.Had to go get money and come back had to scan everything allover then check my money to make it wasn't counterfeit this happened twice once in May and again in June it's ridiculous I had plenty of money in the bank plus cash reserve there's no reason this should be allowed to happen to customers period.

Our puppy's trolley cable snapped into yesterday he ran out in the road while we were at work and was hit by a car. We had to pay $1500.00 in emergency car and amputation last night. I am very upset about this product failing us. I need someone to reach out to me immediately. I have dr bills and everything to present to you. My email is [protected]@gmail.com

The dollar general in morongo valley is still not open right now, 6/5/19 and its 8:421AM. The clerk was waiting outside for the manager to arrive, she stated the manager was running late: suggestion: give this on time clerk KEYS to open. Many cars in lot, and a preveyor, he stated that this happens all of the time. I went to Circle K instead of dollar general and I mentioned this to the clerk waiting on me and she stated "happens alot". What's up with that?

I need contact from you to advise me when I should go to your store to shop, is it just a roll of the dice... go there and see it it's open. Weird way to run a business, and remember your not the only game in town, and ecommerce will take you down fast with this kind of service. Unbelievable!

I shop locally at three Dollar General Stores. Each has this same problem: The shelves are unstocked, messy, unidentifiable items and prices. Each store has a "supervisor" or "manager" and one (sometimes two) clerks.
One of the three has a "working" manager. Two of the three have polite clerks. Three of the three needs a FULL TIME STOCK CLERK. Two of the three need managers who stay IN the store, not outside smoking and talking on their phones. One of the three has overworked clerks. My total opinion is: NOT SHOPPING THERE any more until you get enough staff to stock shelves, straighten stock and cruise the store helping people instead of enjoying the work day on the curb.

By the way, the aisles are a fire hazard. Wait til someone falls trying to get around the stock cart.

I called the ottoville, ohio store to get the phone number of the district manager. The manager of that store answered and got real [censored]ty with me. She doesn't even know why I'm calling, nothing. She just assumes. Well, you know what they say when you assume and that's exactly what she did. I was wanting his phone number to check on an application I put it. So, Felicia, next time ask !