Dollar General
Reviews and Complaints

I am a daily customer and I have saw the manager try to bully the new girl who comes to work, looks nicely dressed and clean, and is nice to the customers. She actually put the new young lady initials of her first name on all the totes and it was anywhere from 16-20 totes and this lady was the only person ringing up every customer as well as doing totes and etc. Anytime the young lay calls her name and she comes up to do something the new lady needs her to do she is grunting and not wanting to do it. I also saw that she goes directly into the office when the young lady is working her totes and ringing up customers. She is taking her position to a bully level.

I am writing to inform the district manager of some Shaddy stuff going on at the Dollar General in Winter Haven FL Us hwy 17 Motor pool winter Haven FL! First the older lady, I believe she is the manager is so rude, to her customers and employees to the point that they (employees) complain about her, and how she can not run that store, to her not ever really working and just always looking for the "penny deals" Whatever that is. Seriously this is what is talked about while a lime of customer s wait to get taken care of. I have witnessed Mareen, Isis taking grey totes out to their car. Enough is enough with these 2! They both need to be investigated. They even talked about how someone's draw was short $100 instead of taking care of customers. Isis was the manager on duty that day, I have never witnessed anything like that. The store manager always talking to who ever will listen to her, and how she talks to the employees...! I was talking to my friend that goes there and she said she caught the manager and assistant manager taking grey totes to their car! It needs to be looked into!

Yes i love in Aubrey so I go in to dg a lot it's so hard to walk down any part of that place there is one employee I see everyday Desiree & Lou I think their names are they are the only one working I see the manager and ast management sitting and chatting a lot when I come in also with another woman that works there as well but most of all my complaints are about how messy the store is it's horrible

The store has gone downhill since the new manager took over. My local store is cressona, pa in the cressona shopping mall. Ever since the new manager took over the store has been a mess from Uboats being everywhere to just not having things stocked or visible. I've been going to this dollar general for 4 years now and don't want to even go in anymore. Everyone's constantly standing around (including the manager).

Im visiting in Hildebrand North Carolina my name is Jennefer Davis im currently writing this because I myself and my grandmother where in the store on November 21 2018 around 2:30 or 3 o'clock p.m. and where getting our last few items for thanksgiving dinner and we needed a oven bag for our turkey we looked for awhile and could not find it and was going to ask the cashier Jules, however she was very busy with checking everyone out before us so we decided to wait in line when we approched the counter she was very professional and well mannered she asked how we where and even doubled bagged our heaviest items for us i proceeded to ask if they had any oven bags for turkeys and she replied they where currently out at the moment which was very understandable, however when i asked her was she the only employee in the store working today she replied no that her crew was throughout the store somewhere that she could get someone for us to help us if we wanted she had already answered our question so we told her it was fine that she didnt have to reach out to the other employees. After we paid and the very bright young lady said goodbye to us and welcomed us back to the store we where over ecstatic and very satisfied with shopping there. Then we got ready to leave in our vehicle and seen 5 of the employees that Jules said was in the store out back smoking and goofing off while she handled a line full of customers all on her own in a fast paced and very polite manner and never got overwhelmed or rude. Im not sure if Jules is a leader or any kind of management but however someone needs to look into what i seen yesterday and give this young lady recognition for the very hard work she is doing for this dollar general because the other employees in there didnt care to come help they where outside smoking and playing games between themselves and one boy had a nasty orange sweat shirt on that didnt look appropriate and had shorts on as well. Jules made our shopping experience wonderful but after everything i dont think we will be going back there anymore.

I worked for the Dollar general store number 15683. And the store manager constantly made discrimatory remarks about the job I worked before I came there. I am a cna and she constantly called CNAs butt wipers even after finding out that I am a cna. To me it was a very hostile work environment with her around, she would put some customers down if they came in wearing scrubs she would tell me they were butt wipers and laugh and say it was a disgusting job to have. Something should be done because to me she kind of acted like a bully that's why I left and went back to cna work because I could not tolerate the bullying and her belittling me.

Shopping Tuesday Nov 20 at Lakeview Sebring Fl. Wait More Than 5 min looking assistance and know one can. I walk at the back of the store looking for help and the assistance manager and store manager suddenly came looking very entertaining which each other. I don't want to assume but was a silence until I came closer and say hello. Need to pay more attention. De Jesus and Frances . the name of the Dg Assistance

Saturday night 11-17-2018 6:00 pm while I was shopping at the Dollar General Store #02654 the manager was with a man kissing and rubbing him. There were at least 15 customers waiting at the registers to check out. Several people remarked that the assistant Felucia Stanley was known to act this way and did so frequently. This is a small community and everyone knows everyone but having to wait while she conducts an affair with someone else's man in a place of business is carrying it too far. Most of the people in line had seen this before and are tired of her sexual escapades. She has been seen laying across the counter kissing while running the register! This is so unprofessional at work.

I live behind the Rosamond, CA Dollar General. The alarm has gone off at least 7 times in the middle of the night and in the early morning and each time it goes off for 30 minutes. When I call to ask why it is going off I'm told that either someone is trying to break in, or the balloons inside have set the alarm off (I've been given this reason for 3 of the 7 times). The last time I was given the reason about the balloons I asked that they move them as I work and my children go to school and we need our sleep. This is beyond ridiculous and completely under their control. As for the intensity of the alarm. I would think there is something that could be done to lower the volume or to use flashing lights to scare off would be criminals.

This complaint is about the Sharon, SC Dollar General Store. The ad in yesterday's paper had Peak antifreeze buy one get one free. We went right up there when we got the ad. They had none in the shelf and nobody that worked there knew anything about it. I also looked at the store in Clover, SC and one in Statesville where I traveled to today. They also had none on shelf and the people I asked knew nothing about it. I love Dollar General and I think that it the best thing that came to my small town but this has happened too many times. Every time I look for something that is on sale, none is to be found. The shelves are empty a lot. I call that false advertising.

I think the store # 06207 in Tifton GA u can't never get to anything in this store cause everything is always in the way roll carts full of boxes boxes all over the floor dog food all over the floor making you trip up the manager I believe her name is Becky and she's always walking away from you and on the phone and there's water on the floor after time I guess it is the floors are nasty and when you go to the checkout you have to wait 20 minutes just to get anybody up there to even check you out and if you need help finding something in the store good luck I didn't buy nothing this today cuz I went to Family Dollar cuz I was pissed off and got much better service believe you have might want to get that manager out of that store for y'all lose a lot of business thank you and have a good day

Dollar General is a horrible place to work. This company uses people. We are overworked and underpaid. There are many that cannot speak up b/c they have to work. For instance, this last year the first time, I worked 57 days without a day off. The 2nd time 35 days. I was involved in an accident on the clock, my DM was only concerned of when I was coming back in. Instead of sending me home or to er, this accident cost me 15 grand. I've lost my children full time because of my schedule. I've been told by my DM, I AM UNSTABLE. What right does anyone have to speak to me that way? I've been promised manager, I've been promised raises, none has come to pass. Our stores are critically staffed at all times. When DG brings in new managers, this company STAGES ways to get rid of people, even if they are good workers. This company is an absolute disgrace. I was terminated, without due process and accused of theft. My DM has instead of maintaining privacy, spread rumors amongst other stores and managers. Dollar General has no right. It's defamation of character. I intend to keep speaking out!

We just recently moved to the area and have visited the Dollar General located at 5240 SC -9, Green Sea, SC 29545. The first time no one spoke as we entered or as we walked around. The floors were nasty, merchandise every where in the floor. Ttoday we went to pick up a few things and again no one spoke, there was 2 ladies working neith acknowledge we were in the store. This time the store looked worse then the first time. Sime aisle we couldn't even go down because there was big metal carts down them. Lots of stuff thrown in the floor, as you walked around there was numerous empty packages where people had taken the product and left the empty packages. The store smelled bad, the outside banner was hanging off the front of the building, there was trash in front of the store and in the parking lot. I have never been in a DG that looked like this one. The next closes place to us would be a Family Dollar in town, I guess we will have to drive there from now on!

I am writing to discuss my displeasure of the conditions of the Dollar General Store located at 138 W. Chelten Ave . The condition of the store is deplorable. The store is always dirty and unkept, the floors are not clean, there are boxes always in the aisles, the shelves are not stocked and the staff is not professional. I frequent this store because it is in close proximity to my home and the price of items are reasonable but I have decided that I would rather pay more money then to subject myself to these conditions and treatment. I decided to try another Dollar General that is located at 600 W. Chelten Ave and the experience was the same. I started to wonder that maybe the corporate office did not care about the conditions of these two stores because they are located in predominantly African American neighborhoods. I have gone to Dollar General stores in other neighborhoods and states and the experience has been totally different and pleasant. The lack of professionalism in the store is enough to stop anyone from patronizing your establishment.

This complaint is in regards to the Dollar General Store located at 63 Prairie Drive, East Prairie, MO.
For the past month the employees have been locking the door before the scheduled and posted closing times. When something was said to the employees they said that there manager, told them to do it.
This is a huge inconvenience for myself as well as others due to the fact that this DG store is the only retail store open in town now until 10 p.m. Something needs to be done about this where they stay open the posted hours or get a manager in this store who cares about it's customers.

11-11-2018, Every time I go in dollar general in Maringouin La on 77280 Landry Drive its hard to get to what you need because it has stuff in the way, The store looks so horrible!stuff everywhere it needs to be remodeled to start over again, I put in a application more than once, they just never hired me, I know I could make that store look a whole lot better, they always changing employees as well as managers, they are not organized at all, I had a very hard time looking for what I need to because stuff is everywhere, they need to close that store down & start from stratch, but I'm order for it to work right it's gonna take the right people like me that is dedicated, devoted & determined to be the best!

This store located in Mason, Mi. located on Cedar St. is quite junky looking and I believe they never sweep the floors. There are dirt and papers all over on the floor and most likely never gets mopped. It always has a mess in the isles with garments and products laying in the isles. Empty boxes laying all over. Now I can walk into Family Dollar and right away see a big difference. The floors are clean and it is more inviting looking when you walk in. Also at the Mason, Mi Cedar street store, there are two employee's who are young and could be parking so that customers like me who are old could park a little closer to the store. No! They have to park in the two parking places next to handicap. She drives a beat up rusty old wrecked truck held together with bungycords and is more than able to walk than I. He drives a green blazer. He is also fit. Their cars set there all day taking up what should be customer parking. I do not feel this is right. They should be out where I have to park as a result of their parking in what should be customer parking. I do not feel like giving my business to them even though it is closer to me than Family Dollar. I do hope something is done about this as I have heard lots of complaints about these same issues. Thank you!

Every time I come into this location I never see Kacy (boss) being nice to her employees. She is always yelling at one of them and if she is not doing that she is sitting on her cell phone not usually taking customers and not even working. I understand bosses get onto people for not doing their work, but the way she speaks to her employees and many customers is not what you look for in a boss. She is the rudest person I have ever met. I have spoke to a couple employees and have been told relatively the same thing. She does not treat them the right way. They constantly feel belittled, guilted, and manipulated by her and have the urge to walk out on her when she acts this way. Maybe that's why there is always new people coming and going. I have also been told by at least 3 of the employees the drama is so extensive that's it's like being in middle school again. I hate to see this little store and almost the only store in this town go to shambles because of a bad boss/ employer. I understand the fact of getting on to a employee for a specific reason, but if you HAVE to get on to one of them. Ask them to step in the office or in private and speak to them with respect not in front of several customers (this store is non stop busy). Especially not with the tone of voice and agrivation, disgust, and hatred that Kacy does to her employees. You can tell she has her one favorite, Faith. All the rest get pushed into the ground. Faith is like Kacy she is rude not only to the customers, but feels as if she is the boss. And yells at employees in front of people. I have even witnessed her screaming and cussing at a trucker who in my opinion was not in the wrong. This girl wasn't even working she came into the store dressed in pajamas (no judgement), but doesn't have the right to come in and scream at the two girls working and cuss out the truck driver. I encourage no one to ork at this store it is 100% not worth it. I don't know if I can hold my tongue anymore so I'm trying to stay out of the store if Kacy and/ or Faith is working. Because I feel the need to stand up to her employees when she is being very disrespectful. I of course have 2 people at this location I really like seeing. They are extremely nice and deserve better. They know how to treat one another and the customers right. We need more of them. Everyone deserves to be treated with respect no matter if you are a boss or not. Golden rule especially in customer service treat others how you want to be treated! She needs to learn that or her number one employees will leave.
The store on the other hand is absolutely gorgeous her employees have to do such incredible work to make the store look this good. It is the best DG in southern Indiana. I'm stunned from how good it looks. I just don't understand why the employees get treated like they do!