eBay
Reviews and Complaints

I sold a high dollar Item which was authenticated by Ebay and delivered the purchaser. Ebay then refused to release my funds. I contacted them over the course of several days during which time I was provided with numerous falsehood and misleading statements which were later acknowledged as such by a member of management. Their team had no interest in resolving the problem all the while telling me I was correct and the funds should be released. If interested, I have 5 pages of notes taken during each conversation. I would gladly provide those to you to resolve this issue.

I recently received 1/500 diecast ASIANA airlines plane, Contrary to Illustration when buying, The plane was in A GHANA airlines box, in addition to which the moulded plastic container in which it came had no lid but was held in place with paper sticker that had been taped to the container. I contacted the seller Johanchan primarily asking for the correct box 1.e. ASIANA airlines his response was that the box for GHANA airlines was the box it came in.
1) the photo that was on the original ebay advert clearly shows the plane sitting on a box with the description ASIANA airlines, Miguel or whatever his name is of Juanchan disagrees with this which is unbelievable since the photo clearly shows the correct details, this is gross misrepresentation and false advertising,
2) In Juanchans description he states that the box has never been opend, as I said above the platc didn't have a lid in addition although the box was for a GHANA airlines how did he know the plane inside the box was ASIANA. He disputes my observations, to insult to injury he offered a minsicule discount. I am not wanting to return the plane nor was I after a discount. Ebay should know that collecting diecast planes is a hobby and hopefully an investment to hand over, eventually, to my 2 sons. I have bought planes regularly through Ebay and have always been satisfied with the service particularly with Graylands and Toylandbay. As a collector a plane in the wrong box is worthless who have always been honest and treated me fairly. I am disgusted with Juanchan phoney attitude and his dishonesty. All I want is the correct box.

John Lavin

On 4 recent occasions Ebay has refunded buyers there money for items that were directly affected by the slow movement of the mail during covid and continued recently because of the lack of good service fromUSPS. Trackly clearly indicated that the items were in transit and would be delayed. Each time the buyer called customer service they were immediately refunded there money and shortly afterwards items were delivered my money and the seller fees were never returned. Tracking clearly stated they were delivered and I have called there customer service in excess of 50 times. You can never reach anyone in USA and there reps in USA do not have any number that is not disconnected. They often disconnect you or just hang up on you or just flat out lie and promise to call back or email with no follow through. They also make consistent over charges on invoices for listings that should be free and are billed for.In 20 yrs selling here I have never heard a positive comment on the seller side. What is ironic is I strive for nearly 100% fb and they give you all type of warnings as a result of slow mail but in every search on there customer service they recieve a 1 or at most 2 of 5 stars.

I recently advertised a motorcycle. I decided I didn't want to sell it so cancelled the advert. I knew it was £14.99 and accepted this. I then received a bill for £39.99. Apparently it was because ebay had decided I was lying and now I had to prove I still owned the bike. I now have had to buy a newspaper and take a photograph of it with the bike in the back ground. How dare you accuse me of trying to deceive you. It is my bike to do with whatever I wish with. I am insulted by your greedy parasitic company policies and will never sell anything again and will discourage everyone I know from doing so

the tow largest charity sellers on ebay uk have stopped usuing the gsp because the cost structure is now too high .its hard enough having to pay 23% vat on top of vat which has already been paid.however ebay are not happy with the profit that is made out of global shiping they want more they are adding an extra £4 or more .for egxample an item listed at starting price of 99p have a delivery charge of £14-15 and an estimated duty of £4-£5.99 duty. EBAY WAKE UP AT PRESSENT YOUR GLOBAL SHIPPING IS A DINASOUR

I purchased a book on ebay, I can not find my receipt for the book to find seller. Regardless if you are keeping track of my visa card you can find the sell. The person did not deliver the book. I want my money back please . My name is Brenda Kay Faver

There is 1 person who bids on your stuff. Then he doesn't pay or respond. After the next auction. He gets it cheaper than originally. He uses stupid names like. Just another auction. Or grannies goods. So on so on. Then he gets your crap. Uses the same dumb stanley tape measure with the inside outside brand. And starts another store with your stuff and other crap he gets. Changes up background. But not tape measure. Or his fat hand. And he doubles his money. I sold something. After shipping and his fees for everything not mentioned I got 5 bucks for something I paid 80$ for. I started laughing so hard what a great idea. I am going to start my own. Free bay and get people stuff for nothing also

The buyer (Terrkubac) buys 5 dolls from me(dealqueen), and then lies stating I didn't describe them correctly. Now eBay has $375 of MY MONEY on hold and according to what I've read, due to the buyer protection plan, they will most likely give her a refund and make me pay the shipping to get my dolls back. This is WRONG on MANY LEVELS. And, I have eBay messages to prove that she tried to get me to sell outside eBay, feel free to check them. She is a hustler and scammer. She wanted me to discount the dolls even more after she received them. Geezz! There has to be a better way to protect the seller. I don't just sell on eBay, I buy also.
Please do the right thing and take my hard-earned money off HOLD. The order number is [protected].

I had a problem - ebay sided with a buyer who decided to return my product that was custom- made for her. She just said " not as described, " even though I gave no description on ebay! Not only they refund buyer in full, they also took full commission from me, return postage and paypal fees; in their email they explained, and I quote below, it summarizes eBay's decision to always refund buyer at seller's expense, no matter what, so I'm closing my account after almost 20 years selling on ebay:
"We found that when buyers had bad experiences with sellers or eBay, they were likely to leave eBay and they usually decreased their shopping on eBay.
Your understanding is highly appreciated!
I trust I was able to address your concern since you are charged for the transaction even when the buyer has been refunded." — at eBay Marketing.

filmchick13(173} My order #[protected] Does not show anything was ordered! July 11th my credit card went in as 19.24. Nothing on shipping, email
them over and over, no answer! Donna Johnson my acct name 13 pepper 2012. If not filling my order refund my money Please! I have never had any problem before on eBay so I did not know how to get this order to let me know if they are going to send!

I purchased iomic grips last year and just used them. They are not real iomic grips. I should have know the price was to good to be true. I now have real iomic grips and the difference is obvious. These are sold by many vendors on ebay and they show shipping from china. Originals are not made in china. If the cost is less than $12 a grip they are fake. Many on you site are $3-$5. They are counterfeits. I can't believe iomic has not complained since their are so many vendors selling the fakes on ebay. Since fakes on your site are so common there are videos on line made so you can tell the difference

EBay recently migrated their payments away from Paypal to in-house. When this happened, my default payment method was changed from my credit card to my checking account without my knowledge or consent.

On June 30, 2021, Ebay withdrew $0.38 from this account for a seller refund, without my knowledge or consent for which I incurred a $45 NSF fee from my bank.

On July 8, eBay made a $0.06 and a $0.04 verification deposit to my savings account. Ebay withdrew both of these micro deposits on July 12, without my knowledge or consent for which I incurred two more NSF fees from my bank.

My request for these NSF fees to be reversed by my bank was denied.

Ebay is fully responsible due to their negligence in not informing me of any of these three unauthorized bank account withdrawals.

just posted 10 items to sell 5 days ago and got this email today.
No way to call ebay any more and also cannot get live chat to find out what the problem is to renstate my account. No prior contact from ebay that there is any problem.

Your eBay account has been permanently suspended because we noticed activity that we believe is a risk to our community.

This means the following:
- You can't buy or sell on eBay any longer. Any other accounts that you own or that are associated with this account have also been suspended.
- Outstanding selling fees are due immediately, and any amounts that you haven't previously disputed will be charged to the payment method we have on file.

The safety of our community is a top priority for us, so our decision to permanently suspend your account is final and can't be appealed.

If you have any concerns or questions regarding this matter, select Help & Contact at the top of most eBay pages.

We removed the following listings:
[protected] - AMD FX-6300 Black Edition 3.5GHz Six Core (FD6300WMHKBOX) Processor
[protected] - 28 game bundle older window 95, 7, 8 and xp games
[protected] - Toshiba HD-A3 HD-DVD Player
[protected] - 5 computer power supply cords
[protected] - dell inspiron 8100 for parts
[protected] - centurylink zyxel c1000z
[protected] - Time-Life "The Civil War" 28 piece set
[protected] - time life books the old west series complete set
[protected] - Golden Books "Echoes Of The Ancient World" 11 piece set
[protected] - 27 Assorted old windows software

These batteries are being sold on eBay as fitting Arlo Pro and Arlo Pro2 cameras. They do not. They are too tall and too wide. There is no customer service number to call on eBay anymore. Your online menu does not fit this situation. I spoke to Arlo and was told you cannot use LIGHT camera batteries with Pro and Pro2 cameras. Arlo also said eBay was not an authorized seller.
I called PayPal with my problem. The seller told me they fit the batteries in the camera. LIE! Cannot be done. I checked U. S seller. Said New Jersey. But when I checked after the order the seller is in China. How does eBay let this disceptive practice occur? I will no longer be using eBay!

seller sold a product and delivered wrong product orders from sportwing window vent visor for a 2021 kia sorneto box arrived on the inside from avs it was marked for a [protected] kia sorento which will not fit 2021 sorento totally change just asking for return label and a credit. this was from order # [protected] item id #[protected]

Did not receive order number: [protected].The item is: Wagner's Classic Blend Bird Food. Cost: 25.43. Was supposed to be delivered on April 08, 2021. Please refund the 25.43. Thank You. Jerri Wilson, [protected].Email: 5979 [protected]@bellsouth. Net

I listed an item for sale on eBay. I received an offer from a scammer on eBay I accepted the offer and awaited payment from the buyer. I got a notice from eBay to send the buyer an invoice. In fact, the buyer or eBay sent 6 of these requests within an hour. I responded to ebays request and sent the invoices. The buyer then texted me asking me to include a 200 dollar gift card. At this point, I knew this was an attempted scam so I called eBay and reported this violation. Within an hour I got an email from eBay telling me my account was suspended indefinitely. The scammer wins and I will no longer do any business with eBay

May 13, 2021 order placed for Heimvision HM132 baby monitor for $42.99
May 20 delivered
June 6 contacted seller as product failed, very poor image quality. Had already done troubleshooting, reset, per manufacturer.
June 7-17 Cora from de_bester had me watch video to do troubleshooting that I communicated I had already done. Promised "If it is something we can't fix, we will be responsible, do not worry."
I sent them a video of the issue as requested, was again instructed to reset camera and move closer to router, which I had told them I had done.
June 28 Lisa offered $25 refund and it was suggested I have it repaired locally, which would cost more than the purchase price.
I responded that it is not practical to repair.
July 1 Lisa offered 80% refund.
Responded that I paid $42.99
July 5 Lisa suggests defective firmware and again offers 80% refund with no return.
I responded that I paid $42.99
July 6 Richal stated that the order was placed on May 14 and they only offer free replacement or refund for 30 days. (Although item was delivered May 20, and I first contacted them June 6.) Was offered $20 compensation.
I responded that I first reported the issue to them well within that timeframe.
Again the response was, $20 is all they can do.

Digital Microscope Magnifier Wireless WiFi USB 8LED 2MP HD 1080P Camera w/ UK

Description:
LY-9820 Wireless WiFi 8LED USB Digital 2MP HD 1080P Microscope Magnifier Video Camera with Stand
Feature:
1. The portable and powerful wireless module provides a stable WiFi connection.
2. 2MP pixels, 50-1000 times magnification, CMOS sensor.
3. Built-in 8LED adjustable lights auxiliary lighting.
4. Metal base supports fixed and adjusted at 360 degree observation.
5. Users can view videos in for iPhone, for iPad and Android devices.
6. Capturing images (JPG) and recording video (MP4) and bundling applications.
7. It can be applied in the fields of medicine, biology, industry, testing, interest cultivation, etc.
8. For Apple and Android users: search app store or Google Play store ImageKit.

Hi
I received this item but it is not what I ordered, i ordered a wireless one to work with my iPhone, this is a usb model which is not compatible with iphones or IOS it is no good to me at all, I contacted the seller WORLDTECHON and asked for a refund or replacement, kept offering a partial refund, then promise to send another out, nothing arrived got Ebay involved but to late to get automatic refund now WORLDTECHON are ingoring me and have not even responded to my refund request, and if I messages then now its either an out of office reply or an automatic reply, can't even give then a bad feedback as time has run out, they have just played a waiting game with me, so now i can't do anything, I have all the messages sent between us on my Ebay account, I would like thus seller to be investigated

Regards
Robert Barnett

samnight 7772010 ebay handle sally farmer

For the past two weeks my account has been held in abeyance by eBay handlers who refuse to take note that all of the payment details are updated and the same name as is on the account is also on the payment details etc etc...
but still I am threatened that I have not done so and that if i do not do so by July 27th they will restrict the account even further than not allowing me to have payments back to my bank account and to restrict my sales. there being none for the past week.
I have held the account for twenty odd years since you first started and hold an above standard record with you . Why are your staff so hostile? I would like to see of I can take you to court to claim compensation for my lost sales of my rooted cuttings.

I have phoned to try to resolve but the warning does not disappear and everything restriction put upon me for no good reason remains.