eBay
Reviews and Complaints

There was a problem with an ebay (laptop) auction on 28 October 2018 in which I placed what should have been the winning bid but for some reason my bids weren't being accepted by the system. Ebay has a full log of what happened. I spoke to ebay Customer Support at the time and they told me they would conduct an investigation (I never heard back from them). I also followed up wtith the seller but he had no explanation (he confirmed to me that the the auction was not ended early). To date I have had no explanation as to how it was possible, and I subsequently ended up buying another laptop through an ebay auction about 2 months later for which I paid considerably more in post and tax duties as I had to have it shipped to me in Switzerland (plus there are a number of problems with the laptop I ended up purchasing and to date I've spent a lot more to fix various issues). I spoke to Jericho C. at ebay Customer Support on 26 December but there was no resolution.

if an auction is still open, with 30 minutes or 3 minutes left, ebay is legally bound to honor that (just as if someone places a winning bid they are legally bound to purchase the item and the seller is legally bound by the terms of the auction to sell it to them). It's not right what happened.

I double-checked against another auction on the same evening (28 October 2018) for another laptop and my bids were being accepted right up to the end of the auction as it timed out, so there was some problem with that specific auction (it had nothing to do with my computer or not being logged on at the time as I believe Jerico C. suggested).

If I'd had the laptop I should have had, I would have spent at least 300 GBP less than I've paid to date plus I had to wait an extra 2 months to find one that was similar.

Ebay are legally bound to compensate the fact that I did not win the auction when I ought to have (I placed various higher bids than what turned out to be the winning bid but the system just deleted them as if someone was pressing the backspace button before I could click enter) and pay me for the extra expense I've had in buying an alternative computer two months later at greater cost (and with various problems).

L.Jamei
[protected]@yahoo.com

Details of auction:

HP Spectre x360 Pro G2 - Intel Core i5-6300U 8GB RAM 256GB SSD
HP Spectre x360 Pro G2 - Intel Cor
Enchère en cours : 435, 00 GBP
L'enchère se termine à 28 oct. 2018 20:06 Paris
Enchères : 19
Livraison : pas de livraison internationale

I have an above standard seller rating and the item you are holding payment for was sent within 1 day of payment being received plus it's been delivered and signed for but payment status say I could wait another 12 days before you release the payment? Can you release the money ASAP please as I need it and I find this whole process a bit of a joke and I'm contemplating not using eBay anymore to sell items!

Dear sir,
On 30march 2019 one tommy hilfiger puffer jacket was purchased through e Bay Web vide payment no PS [protected] with INR 10034.37 & credited to OTHPG 909003365722 BRIGHT FOREST TECHNOLOGY Singapore on 30th March 2019. After waiting for the estimated time the product could not be delivered to me I enquired through mail ID CS@servicecentervip.comwhere from I was informed about payment confirmation. I was informed that product was lost during tanist. However we will arrange refund for you. I also agreed with the T&C for refund but till date I couldn't receive.
Sir. I have contacted so many time through mail ids service3(TID:27, ANNIE(TID:27, CS3(TID27) Through which I was in formed about refund but all were false promises.
Sir, now I request kindly look into the matter so that the disposal is ensured at the earliest. I hope your good self is quite enough to look personally.
Regards
ANWAR [protected]

On July 15, 2019 I bought a used SupperMacro Server 5105M, but It didn't work, then I went through the online procedure to return the item, the procedure automatically directed the case to PayPal ( i.e. filed a dispute with PayPal) without telling me anything about this such as the case ID and how to contact PayPal. Later I called E Bay to return the item they told me to contact PayPal. I opened my account in PayPal and couldn't see any case opening from E Bay, then I called E Bay again to help me contact PayPal about the case, but they refused to do this and told me this was the procedure they must follow. The questions is that if E Bay can not contact PayPal why it sends the case to PayPal, and why E Bay sends the case to PayPal but don't tell customers the case ID? It looks like this is an intentionally designed trap on online procedure to refuse the customer's return requests. I contacted the seller Electronixredux that never gives me any respond. And also when you go through the online procedure of return you must be carefully that if you cancel the return once a time you don't have any chance to go back again.

In april I ordered a dna kit from them It arrived i sent it too ancestry it said recieved activate stuck i called ancestry so many times waited nothing I was told the kit was canceled ebay said it wasnt then I found out piperdaplyn54 is now unregistered seller . Also told by ancestry they do not take dna from thrid party .
Now I paid 42 dollars to be told by ebay nothing they can do I am no longer going to be buying anthing from them I can trust them if there letting people get on their site and rob us .
Those of you who are looking for a kit make sure not to purchase it on ebay their scammers on there .

I won this item. seller never sent and eBay does nothing to enforce unethical, amoral and illegal sellers. I left negative feedback and seller relisted same item under item # 303234373621 at a greater price the next day. Seller claimed one day earlier that item was still on its way from India and I should get it any time and then offered to send me a free obelisk for my trouble, which will never arrive from a cheater company that is being protected by ebay. Compare the listings. THEY ARE IDENTICAL

This is a blatant breach of contract law. The seller was obligated to sell me that obelisk at the agreed upon price. They should be kicked off eBay for unethical and illegal business practices, but eBay only goes after buyers who don't pay, not sellers who screw buyers with 100% positive feedback ratings. Sellers is 66.7%, you do the math.

Yes I  am pissed you are holding payment for no reason what so ever 

 I don't understand why there's a problem now there wasn't for products that were listed higher prices and everything is shipped I've got no complaints no open cases for this 1 and end up doing is canceling my eBay account pulling down all my ads for the Van you get nothing from me anymore that's why Amazon is number 1 you have blatantly shamed me

Unfair business practices on your part and I will leave reviews everywhere about this why not to sell on ebay

Shipped an item I sold on ebay. Got the shipping label and postal receipt for it from them in the amount of $11.55. Then when I get my paypal statement it shows that ebay charged me $14.96 for that item. I have a receipt showing $11.55 not $14.96 that they charged me and now they are denying that they had anything to do with this so I am out the difference. CROOKS

I order a coloring book off ebay and never received the book. The seller great book prices told me to get in contact with. The name of the book is cartoon adult coloring book and the ISBN # 139781519627247 and was anothe number also and it is ISBN # 101519627246. The Ebay number or ePID [protected]. You can reach me by either my phone number or e-mail. [protected] or [protected]@gmail.com.

The 1st and only time I can remember using ebay I tried to purchase a part for mites truck called a clock spring.

Ebay staff permanently suspended my account for inappropriate behavior and abuse of my account, or something to that point!? That reasoning and judgment is absolutely bogus! I figured, oh well, they can keep their business.

Now ebay just sent me an email saying my count is reinstated yet I don't recognize the name and would not use such an account name.

It would be great if someone could delete this "reinstated" account and we can go our separate ways.

Thanks

eBay increasingly has one of the worst web sites I have found. I have been a frequent buyer and seller for ten years but I wish there were an alternative that worked.

The web site is hard to navigate but the worst feature of all is search. I searched on Computer Case and got over a thousand pieces of obscure computer parts but no case (try it yourself and see). eBay doesn't understand that a computer case is thing that you put your computer in to carry it to work. Putting 'Computer Case' in quotes doesn't do anything.

My list of ways the web site does not work would fill a book about the size of War and Peace (if you are a computer geek, that is piece of old literature printed on paper that nobody reads anymore.

eBay is one of those companies that has a monopoly, it is all automatic and so nobody has to make it work well anymore. There is nobody home.

I purchased three pair of men's shorts from
Buyer "eBay - jctmlb"

They immediately asked for a great rating -- (I should have known)

Bottom line -- They shipped only 2 of the 3 pair, Ordered Khaki - got Sand color - was not what was ordered.

They of course now have my money, have claimed damage from USPS (didn't exist)

Now they are not responding -- I have been cheated, stolen from and conned all at once.

I am very disappointed the fact that Ebay have to punish every seller when receiving their funds. It is ridiculous how the first time sellers have to sell 100 items before receiving their funds once the buyer buys the item. Instead we have to wait until 21 days to receive our funds. Ebay you need to stop punishing every first time seller. Fix this!

I ordered this item from three (3) different sellers.

Dealer 1. Ordered the item, immediately charged to my VISA account. Order cancelled by seller, out of stock.

Dealer 2. Ordered the item, immediately charged to my VISA account. Order shipped to unkown address. Never received it.

Dealer 3. Ordered the item, immediately charged to my VISA account. Order cancelled by seller?

The charges on my credit were evenually applied. But not as fast as they were originally applied.

Will not shop on Ebay again.

On this person's ebay store(boqlwa.store), he is selling these digital items: netflix accounts and the listing is called " Netflix Gift & Warranty: 4K UltraHD | 4 Screens | 1 Month | Personal " for $5 each.When I purchased from this seller, he sent me an ebay message with the "netflix account details" and notes that the "warranty will be voided if the e-mail is changed" This listing is a SCAM, Buyers like me that bought this has no power over the netflix account.The seller can change the login and password at anytime and say the buyer has changed the accounts details leaving the buyer with nothing.After I tested the netflix account credentials, I messaged him saying that the accounts details he sent me does not work and I provided a screenshot to him that the account doesn't even exist.He messaged me back saying "we both know that you changed the e-mail to the account." That doesn't even matter for the buyer because the seller can always change back the account details no matter what by doing a hard reset calling netflix company on the phone.On one of the his/her's other listings that sells netflix accounts it says 17 has sold in 1 hour, I JUST HATE TO SEE HIM/HER GETTING AWAY WITH THIS, THIS IS WRONG AND HAS TO BE STOPPED.HE'S MAKING A TON OF MONEY BY DOING THIS SCAM ON EBAY.Once the buyers give a positive feedback on ebay, there's no turning back, cannot edit the positive feedback. After the buyer puts a positive feedback, the seller can change the netflix account details and give the account details to the next victim so the victim can give a positive feedback saying it works, it's a scam cycle.This ebay seller has to be stopped, this is criminal. Even though it's only $5 each buy but it adds up very quickly, like seriously 17 sold in 1 hour and this seller is getting away with it. People is not reporting it because it's only $5 and left a positive feedback already so it's too late. Not me, I am the only buyer that left the seller a negative review.Below is the seller's ebay store. I know there are other netflix account listings out there but this is the seller I purchased from. STRAIGHT UP SCAM. He requested a partial refund of $1.99 but why am I giving him an extra $3 when I get nothing? He risked $5 for his first negative feedback.

https://www.ebay.com/usr/boqlwa.store?_trksid=p2047675.l2559

I was looking for a Grasshog dual line spool cover on ebay and found the seller (the brain seller) offering this item. They offered free shipping and a very good turn around time for delivery. I receive the item I order on the date stated in a bubble wrap envelope, from the US postal service. I open the envelope and the item is in a clear plastic envelope. I open up this envelope and take out the item and I notice that there is a piece sitting in the bottom of the envelope. I look at the dual line spool cover in my hand and I can see were this piece has broken off, making this spool cover useless. I send the seller a email letting them know of my problem and suggesting that in the future they ship this item in a small cardboard box. I get a reply from the seller asking me to send them a picture of this item. I try to send them a reply, but I keep getting an error message from ebay that my order has been over 90 days old and my reply can not be sent. Ebay tries to convince you that they are very open and up front with communication channels, but I see it more as smoke and mirrors, to keep the customer lost and confused. I had a problem with a ebay seller over 2 years ago and said I was done trying to do business with them and I guess that I will continue with my past decision.

I recently purchased the subject vehicle.
It was falsely described as being mint and flawless with original parts. Furthermore via message seller said no rust.

Once received it has been found that there is substantial rust that has been painted over, many non original parts put on to hide the card real condition and many other items.

I have attempted to contact seller through eBay, via text, via phone and via email.

His email and phone are no longer active.

I have offered to return vehicle for a refund but have been ignored

This type of situation is going to force me to public state my situation as I'm getting no help from ebay

Okay as a seller you ship products to the consumer. You take as many pictures as you can of item in a sealed clear plastic wrap. Consumer gets your product cuts open sealed product. Then decides to to tell eBay product is not as described. Seller ask what is wrong with product and they sent pictures of a opened cracked product. If item was damaged visible from clear package why would consumer open clear sealed package then try to make a claim. eBay staff even agree that they could see from pictures that item was altered for no reason. They could see no damage to outside box the item was in and agree that consumer should not have open the clear inside package if they did see damage. The picture consumer sent was a very large crack on a hard plastic water filter. eBay again agreed that consumer most likely opened item used your item then sent in a picture of used damage item they removed. So seller decides to just take the loss and gives the consumer a refund. Should be great right. Consumer should be satisfied! No they wait for refund then decide to leave you a negative complaint about the item just to be a nasty person. Can seller leave them a negative too. eBay says NO! So what does this do allow consumer to make false claims get a refund then hurt a seller reputation even after they gave them a refund. eBay is just getting worse with this and they seem to not care. Even there own employees tell you they are sorry we can see what has happened but are not allowed to do anything about it at this time.Makes no sense for a company to just be for the consumer and not have any feeling for the sellers who make there company work. Maybe if enough people complain which there are plenty of complaints from sellers, eBay will be forced to take notice, and stop the fraud that they are promoting in there company!

My email is: [protected]@aol.com

I purchased this item (below) - I paid, my credit card was charged, and all I received was the Mercedes logo - no front grill. I am beside myself and want action taken.

The seller (below) hasn't fulfilled my purchase.
The seller is:

iman365-usa (742 )
97.7% 正面評價

This was my last message to seller -
New message to: iman365-usa

I bought this from iman365 - a front grill for a 2006 Mercedes ML350. Today I received a small light in the mail.
I'd like to know what happened.
My email is [protected]@aol.com. Obviously, I didn't order a small light for over $100.
Please let me know why I didn't get the grill and what you intend to do about it.
Thank you.
David Joseph

Sport Gloss Black Front Grille & Center Star For Mercedes W164 ML320 ML350 06-08
Sport Gloss Black Front Grille & C
Price: $129.00
Buy it now
Watchers: 5
Quantity Remaining: 2
Free Shipping
Buy it now
Get to know the buyer dajos-25

On the date 4/11/19 I purchase a wind shield for a Honda shadow 2001 motorcycle I don't know why is not any more in my EBAY notifications? The item should be mail by now I can not give you the company name because the item is been erase from my eBay notifications appreciate if you could help me in my bank statement I have a purchasa for $85.19 4/11/19 WANGHQ [protected] Ca.