Family Dollar
Reviews and Complaints

Family Dollar slandering

My aunt went in the family dollar store on 11-24-19 and she purchase a few items (3), and she paid for her items then exited the store and went to her vehicle and decided to take one of the greeting cards out and fill it out. While in the vehicle an employee of family dollar knocked on her window, my aunt rolled down the window and ask if she could help the...

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Family Dollar store manager very rude

I went into the Las Vegas, New Mexico family dollar to get some stuff and she had a very bad attitude towards me, didnt even say a word. Not even a thank you. I paid cash and she shoved the change at me. She even gave me a dirty look. If she doesnt like her job maybe she should quit. The name on her badge was Shelly. I wont be shopping there ever again! And I will be spreading the word not to go there.

Family Dollar a/c

Good afternoon, I have gone into the Family Dollar store located at the address above several times in the last two weeks, including today, and each time it is unbearable. I thought each time after the first time the A/C would be repaired, but no such luck. There has been and is no A/C and I sure Management is aware of this issue. There were several people...

Family Dollar customer service

This evening one of the employees told me I need to hurry up because they were closing. The time at that moment was 9:37 p.M. When I was not in compliance, the older woman working the register... Her name started with a k I believe, slammed my money on the counter verses handing to me since I didn't leave the store before 9:50 p.M. She also told her...

Family Dollar employees

Went to this location to get tobacco products (gars) the employee began to tell me that she could not sell me the products because I was not 21, which is not the law. The law is if you were already 18 before the new law was passed you are still allowed to buy tobacco products, so let's start buy teaching your employees correct information. To top it off...

Family Dollar service

Date: 11/20/2019 Time : 5:41:18pm Store #02199 Register: [protected] Today I experienced a horrible interaction between the customer right before me and the Cashier. The customer had a return, the cashier looked at the items and instantly said, "I can't return this because you bought it from another store." The customer and I then looked at the Return...

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Family Dollar store manager

The store manager treats her employees like there stupid. Has made the bathroom doors with keys and has accused regular customers of being thieves. Told her employees to pick and choose who to allow in the bathrooms. If they're gross deny them access to the bathroom. As she has accused her employees of being thieves. Shes accusing anyone and everyone of...

Family Dollar the general manager

My name is aonesty oneal I currently work at family dollar store #619 in jacksonville fl I would like for someone to reach out to me asap because the store i'm working in is very unprofessional the manager cut my hours for voicing my opinion so now i'm like working 3 days a week she has gave all the hours to the manager mrs cent and her grandson yes one of...

Family Dollar unethical behavior/did not honor clipped coupon

11/17/2019; 1:45PM Asist Man/Cashier Analis. I had a clipped coupon of $5 that expires on Nov 20. She claimed system cant accept it because it's not for that store. I asked for a manager She said there were none. Called manager on cell who said it couldnt be accepted. I told her you just lost a customer for $5. Called to get name of assistant manager and...

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Family Dollar returns

I bought some rugs there and some of the rugs were too small. I have been to the 4 times to try and return. It's either I should come back at 3pm or the manager is not there at 3pm. First why state time you returns and second I got there after 3pm and they have to give me another excuse that the manager is not there. Attached is the receipt, i have the end...

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Family Dollar service

As we stood in line Linda approached the checkout then told the customer in front of us she doesn't know if anybody's there if we don't ring the bell but yet had the Bell behind the counter then when I and my wife approach to check out realize we forgot mustard and ketchup which is literally in the aisle behind us wife stepped aside to go grab it I put the...

Family Dollar manager

Hi my name is Julie Gonzalez. I live in the area of this new family dollar and since opening I shop there at least once or twice a week. Usually I have an okay experience but that is not the case this past Tuesday. I went into the store and the moment I walked in I could hear an employee talking about another employee that was due to work at 4pm that day...

Family Dollar customer service lack professionalism and show no respect for the people they service.

Friday, November 2019 at 8:00 pm. The cashier (supervisor) addresses me as "Baby." I asked her, "Please don't call me baby that's for my companion only." She says, "I call everybody that honey." I asked her again but she continued to insult me. I looked for the supervisor not knowing she was the person I was looking for and when I spoke to the other worker...

Family Dollar customer service

Hello I went in today to purchase some items girl at register was to busy talking on her cell phone ordering pizza. Other lady was just standing there not attending us. Girl on phone I believe her name was Crystal Ramirez because that's what she told pizza person then got on register but still talking to other lady about there pizza order then I ask her...

Family Dollar racism

I know I live in small town but they seem to get the worst employee now I okay that they don't like people of color but you know this job you can run across every kind of person from time to time. But the new employee they have is racist him and the Hispanic worker laugh every time I come in saying that I think I all that, but I do nothing to them I speak...

Family Dollar policy for employee vs customer rights

On November 11, 2019 I went to the 180 Mclean location I filled my cart with 97.00 worth of merchandise got to the register and realized I forgot my wallet which was left on my dining room table. I clearly said to the cashier " I am so sorry I will be right back please hold my merchandise." I left the store at 9:10pm arrived back to pick up my merchandise...

Family Dollar individual person

Family Dollar employee

Today I went into my neighborhood family dollar where I shop frequently never had issue until today I walk in to get household supplies and an employee by the name nicole Carroll told me I have to leave MY purse upfront I'm confused like why do I have leave my belongings upfront it's not a shopping bag from another store because if it was I usually will sit...

Family Dollar store manager

I am 19 years of age, and I went into family dollar in salina, utah to buy me 2 pack of cigarettes. The lady at the counter got me the packs and then asked for my id. I handed it to her and everything seemed like it was okay. She put my birthday in (9/18/00) and she immediately snapped and said, "I can't sell these to you." I stayed calm and asked her why...

Family Dollar store policies

Good morning I visited this store because it was close to my home this morning to exchange not refund a pair of pants I purchased from another family dollar the day before and the young man at the register told me he could not exchange them due to thief in the area. I told him I have my receipt and I just need a bigger size, and the pants were available...