Ford
Reviews and Complaints

Dear sir or madam,
I am contacting you regarding to a problem with my car.
I am the owner of the 2016 ford f 150 shelby (vin: 1ftew1ef8gkd19717). this car was bought at jordan ford in san antonio and then brought to qatar.
Two weeks back the engine light was going on. therefore, I brought the car to the local ford dealer (al mana motors company). the first two days I didn't hear anything from them or get any news. than they contact me that they have to change the spark plugs because they are not original ones. I don't know why they should not be original because I never change them since I have the car. (the car has up to now only 11950 km). then again two days no news. today I went there and wanted to know what kind of problem the car has. but there was no engineer available who could explain it to me.
I am waiting for my car since 5 working days. and the only result is, that they change spark plugs (which should not be necessary after not even 12.000 km), that I have a bill of more than 1100 qatar riyal and still no car.in addition, no one knows about the problem at all.
I turn to you in confidence that you could help me please in this case.
In my opinion, it is really a shame for the local ford dealer that he is not able to handle a car like this. and I am really angry about the situation that I bought a car with a price more than 100.000 $ and they are not able to solve the problem of an engine light.
I am looking forward for your reply to me.
Thanks a lot.
Best regards
Sven dorn

I purchased a ford fusion new from mike raiser ford here in Lafayette, in.
I started noticing something right away. When I would start the car it would act like it would not want to start, when I asked about this they told me it was needing to adjust, like it was turned off in mid cycle. I nor my husband had never heard this before.
Now I come to my complaint, this last month I noticed it was getting even harder to start then before I was thinking it was the colder weather and needed to be adjusted. I took it in to the dealership and asked them to check it out. At the time that we purchased the vehicle, we also took out the extended warranty.
I was told they could not even finish the test because the battery was so bad it could not continue to finish the testing. They told me I needed a new battery, so I said ok, knowing the car was still in warranty.
When done they told me it was 200 dollars and that this battery had a 10 year pro rated warranty.
I was amazed and shocked that the car was only two years and the battery went bad and was not covered, the new battery they installed had a 10 year warranty on it. So I am sure you can see my confusion and aggravation about this matter.
I understand that oil changes, new brakes and windshield wipers and the such, are just regular wear and tear, but not so for a new battery!
We have always bought fords and until that time I was so pleased with ford and their product. I feel I was treated unfairly about the battery issue.
I returned a couple weeks later and had 4 tires installed on the car. So you see I am trying to work with your company and look past this lack of confidence I have with your company or just with this dealership!
I look forward to any correspondence you can give me on this issue

Sloppy Dealer Could Have Catastrophic Results

On January 7, 2018, the inaction of the Ford dealer from whom I purchased a car due to ‘being too busy' caused an unnecessary potentially deadly heartache and substantial monetary damage.

The story:
My then 23 year old son had leased a 2015 Mustang from Dana Ford in Staten Island. First of all, while the dealer offered a service plan that sounded excellent, the single time he visited the dealer for a minor issue, he was told that the issue was his fault which made absolute no sense. Hence, no more attempted usage of this so-called service. Now, in 2018, the lease is up, and that son is 27 and has hopes of a Mustang GT. His younger brother (22 yrs) needed a car and after searching for the GT that his brother now wanted, Dana Ford seemed to have the car to suit his needs. It was decided that my younger son would drive his brother's leased vehicle and I'd purchase it from Ford Credit. All was well and on 1/7/18 we visited Dana to close both deals, all feeling optimistic and satisfied.
The temperature in NY on 1/7/18 was 15 degrees (F) and a previous snowstorm left the ground riddled with snow and ice. My husband asked the dealer to wash the 2015 vehicle before we left. The process took about 2 hours in total to complete. We were told that the dealer was too busy to wash the car and apologized, but they could not do it. We didn't argue though we should have. Good dealers always want their cars in the best shape before they leave the lot.
All is done and son #1 drives his GT with son #2 driving the 2015 Mustang right behind him. Not five minutes later they were on the 440 highway, driving slowly, one behind the other. The son in the 2015 Mustang's back tires start wiggling while he was driving and suddenly turns left and is uncontrollable. The car crossed the highway, going from right to left in a 360 degree turn and hit the middle guardrail. The right back panel was destroyed and suspension was affected.
The good news - he was not hurt. This could have resulted in his death or a huge accident from ongoing traffic resulting in a horrific experience all around.

Conclusion:
The 2015 Mustang sat in a parking lot that had not been cleared from snow for over 2 hours. The tires were full of snow that had subsequently turned to ice given the low temperature in NYC. This is the fault of the dealer for not taking the time to wash the car that was just sold properly. A proper dealer that cares about its reputation and consumers would have never allowed that to happen.
The tires were riddled with ice due to a lax, inattentive decision by the dealership and cause the car to lose control.
Additionally, the tire pressure levels were NOT checked on the GT. When the car arrived home, they were checked and the level registered at 24, should have been 35. Could also have caused an unnecessary accident on a 15 degree day.

Where we are today
The car is being repaired at my personal expense (over $10K) because I do not want my insurance to be affected. Received a call from Dana saying they ‘forgot' to inspect the car and needs to have that done in order to obtain the registration. How does a dealer FORGET to inspect an automobile? Too busy I guess.

In short, this has been a nightmare. One that would have been unavoidable had the dealer done its due diligence. Still, I feel the outcome could have been much worse had other cars been involved so personally I have to feel lucky.
Commentary
Ford holds a special place in the car industry. However, despite advertising dollars flowing ridiculously for this dealership, their actions and inaction for this double deal are unacceptable and not reflective of the Ford name. Monetary compensation to help relieve the personal loss would be welcome.

My 2003 Mercury Grand Marquis LS has 125, 000 miles. 2 weeks ago, it started to leak coolant heavily. My local Ford dealer (J. Wilderman, Mt. Carmel IL) told me the intake manifold was defective and the repair estimate was $1717.00! I got a second opinion, and the intake manifold is defective and has caused other damage which will require a complete tune-up, oil change, and possibly heater core replacement in addition to the defective intake manifold. There was a settlement in 2004 for models up to 2001, and these defective parts have apparently been used on models successive to 2001. If you Google the problem, this coolant leak is a common problem. No recalls issued by Ford, but a lawsuit was necessary to compensate earlier complaints.

I bought a ford focus 2018 from your agent in egypt which was for 384 000 egyptian pounds which ipaid in cash 24000 more than ford focus 2017 when i tried to register it at my local department of motor vheicles i discovered it is 2017 according to quality and specifictions committe when i asked the agent for the difference he kept evading me and did not give any solution all i ask is to get the sum of 24000 egp the difference between 2017and 2018 model and thanks in advance

To whom it may concern,
My son 17, has a 2007 Ford Fusion AWD. It has 116, 000 miles. We purchased this vehicle with 101, 000 miles.
On January 16, 2018 as he was driving down the highway at 60 mph, the RPM's of the engine were alternating from low to high. Ultimately the vehicle lost speed. Drivetrain power was completely gone. The engine continued to run, steering was no longer possible. The end result was getting the vehicle on side of the road, but leaving behind a trail of very dark gear oil.
We had the vehicle towed to M and M Transmission, a local transmission repair garage. They determined the PTU or Power Transfer Unit had a problem. They stated that in all there years in business, they have never seen PTU in such disrepair on this make and model. They stated that the condition of the part did not result in normal wear. They were able to find a used part for replacement. The old part was a total loss. I have attached numerous photos of the part at all positions. Please note a large portion of the cover missing and numerous cracking of the housing. This was the condition of part prior to arrival at the garage.
We incurred expenses of towing $107 and $1259.18 in repair costs.
Doing some research online, it came to my attention that this part seems to be having a faulty design and many others have had same issues, ranging from 30, 000 miles to 150, 000 miles for the AWD line of vehicle.
I am asking for your management and engineering department to look into this incident. I am also asking for your consideration on compensation on the expenses.

Purchased a New Mustang GT-350 from Bruce Titus Port Orchard Ford in Washington at night. Got car home and found 2 door dings that the dealer did not show me. Had a company come out and repair car and the dealer will not reimburse me. I send pictures the next day when I found damage and the dealer said they would take care of the issue but when I was moved up to a supervisor they would not pay for the damage.

I Buy a Ford Ranger 2.2 Double cab from Ford in Vereeniging in 2015. Since then the vehicle smokes when starting
The vehicle was back to Ford Vereeniging a couple of times.
The vehicle is curently still standing at Fortd Vereeniging with the same probleme.
They also damaged the head now on the vehicle, they have break the glow plugs and need to lift the head. The vehicle is with them now for 2 weeks still not in running condition. I phoned them this afternoon to find out how far they are, they said maybe on Monday the vehicle will be ready, I ensissit on a replacing vehicle as I need to struggle with no car because of there machanic that is not competant to do his job. I ensissit on a replacing vehicle until they finished with my vehicle. And also a full warranty before I take the vehicle in my possesion

I have had a 2016 ford flex limited for 3 months. Within 2 weeks I noticed the front tires were completely bald.. My flex had 20, 000 miles. I brought it to re barber ford, they stayed it was due to not being rotated. They put new tires on the front (at my cost) and did an alignment at my cost as well because alignments are only warranties for 12, 000 miles. 3 weeks later I notice wear on the brand new tires!. I again brought it into re barber ford, they it must be because the stock tires ford uses are the cheapest, worse tires you can use. They also said the 20"stock rims/wheels are probably the cause. Re barber recommended I replace the wheels and tires with 18" instead of the stock 20". Ok so I spend another $1500.00 and have them replace wheels and tires with 18" and they do another alignment. When I picked up the car after 3 days I noticed right away the steering was still pulling to one side. I went back inside and had an employee ride and drive the flex so they could see/feel the pulling. The employee said he has no idea why it's doing that! He advised me to try getting my money back. A week later I call keller ford in grand rapids, mi. My car is now leaking water from somewhere. Keller ford has my car for 41/2 days. They said the alignment machine at re barber must not be working right! They also said my steering column dust cover was the cause of water being all over my floor boards (all floor boards) so they replaced that part and said it's all perfect now. They replaced my wet carpet and that was a hot mess, the carpeting was hanging down under the dash board and not even in the back of the car. A week later I have water on all of the floor boards again and the steering wheel is not straight. I call stacey from keller ford because my paperwork from them says my brand new tires are at a 7 and an 8. Stacey says oh the mechanic must have wrote down the wrong number my tires are fine! I return with my flex to keller ford and they have no idea why there is water all over all of my floor boards. They keep my car for another 4 days and remove all seats and carpet and replace the now apparently it's the seal on the brake cable on the drivers side. So they resealed the gasket. They again replaced the moldy carpet that's been wet for over 3 weeks. Again the carpet is not installed correctly, the hood now has 2 small dents on it and i'm totally disgusted! I've been working with ford motor company for a buy back over a month now. I've had 5 alignments in 2 months and constant moldy water in my car! Ford motor rep annette stated I don't meet the criteria for a buy back! Well now the same day I pick my flex up from keller again I go through the car wash and you guessed it, the carpet is all wet again! Obviously ford is more than happy to take your money but not stand behind their 32, 000 ford flex. I've been a true ford driver forever! Now I will have to take huge loss to trade this in and buy a vehicle I can actually more than I have it in the shop! I promise I will not buy another ford! I'm totally disgusted in ford motor company and keller ford!

I and my son are both Electrical Engineers. We purchased a 2014 Fusion that had a dash fire. we also purchased another that was wrecked but ran and drove. It was a simple swap of wiring harnesses, all modules and interior. we would have done the software work ourselves; however, Ford charges $800 a year to use their software. Cambridge Classic Ford either wasn't capable of performing software work on a 2014 Fusion, or they didn't assign the job to a capable person. Also when they called and told me I needed a new Body Control Module, I ask the price and they told me $650. I then looked up the module on fordpartsgiant.com and it was $237. That's price gouging. after I told them about it they then 'Found" one for $289. The service Manager was out looking for another job when this happened. The General Manager Robbie VanDyne, acknowledged they shouldn't have taken the job, Matt Weddle is the Sales Manager and has taken over the Service Managers position. He admits their service dept has been having issues and a High turn-over rate for Service Managers, yet they won't refund the $764 they charged me. The module has been returned to them. I can produce the text conversation. I have files a complaint with the BBB and soon the Ohio Attorney General. I have purchased advertising, warning others of Ford Service.

July of 2016 i took my 2011F250 King Ranch in for an oil leak
Was told it was the oil pan after $1900 charge and 3 months oil leaking again
took it back this time july2017 they said it was the o ring at the turbo $2200 charge
5 months later Dec 2017oil leaking again this time they said it was something else with the turbo $950 still leaking
I have called Steve Rynoldas the service manager never get returned calls i have sent emails no replies
Im very frustrated after spending over4500 dolloar and truck still leaking about a fistful of oil a day
I dont know what to do and really dont think cleburne ford has a qualified mechanic

Hello Ford, My name is Christian Pfeffer and I had my Moon roof Motor replaced under the Ford extended warranty. I have a 2013' Explorer Limited (Which I absolutely love and think it's the best Ford ever built)! The work was performed at "Bob Davidson Ford" located in Parkville Maryland. I wasn't sure why the Roof stopped working, the Dealer only said that the Motor had to be replaced, and it was covered under my extended warranty. After the work was performed the motor appeared to be slower and didn't open all the way every time. Sometimes it wouldn't close unless I kept trying it for an hour or so. The roof was leaking within a week of the repair! When it rained, water was pouring inside of the vehicle and interior was soaked! My wife took it back to the Dealer and they found the roof drains' were clogged. They cleared the drains (Which I would think would be checked given the Motor's issue) and water stopped coming in, but the roof still has intermittent issues with it's operation. I took it back again and they said it was working just fine and couldn't replicate the problem. I was told to come back when it wouldn't open, but I don't want to have to risk water leaking into the car again. I watched a video on how the interior would need to come out to replace the motor and I have to say it looks like nothing was removed. I really feel that they just un-jammed the motor and claimed it was replaced or the rain damaged the new Motor. I would like to have another dealer that you recommend double check the issue if possible. I really enjoy using the Roof, but I'm afraid to use it for fear of not being able to close it. There are a lot of electronics in this vehicle and I don't want to risk damage to them. I would appreciate your recommendation on how to rectify this issue per Ford protocol. The dealership has all repairs to my Explorer on file, but please let me know if you need anything specific... You can reach me at [protected] or at [protected]@yahoo.com.

Thank you for your time and I appreciate any help you can provide.

Christian Pfeffer

Purchased a new 2018 F-150 from Opelika Ford in Opelika, AL on 11/29/17 . I had a leak in my passenger side floor board. Had them fix it in early December. They gave me thw truck back and said it was fixed. I checked the carpet which was soaked still. I lifted it up and let it dry out. On 01/21/18, while cleaning out my truck. I notices the carpet was wet again. I contacted the dealership once again and was askes to bring it back uo today on 01/22/18 to have it lookes at once again. This is unexceptable that a brand new truck will leak. The carpet stinks. All the under padding is wet once again. Im to a point im about to raise hell and dont want this truck anymore because i dont believe it will get fixed. I love Ford vehicles and talk highly of them to everyone. Im a cop and very well liked in my area. Hell. I actually helped them sell some of their trucks. I just want this resloved.

I bought a 2013 ford escape used from Paris auto in 2017 low millage this things has been a night mare every sense. First computer went out at 80, 000 then a turbo charge intake valve the next day I got my car back after 4 weeks waiting on the computer which a had to call ford and complain about. No it is shutting down and saying it's over heating .put new parts in and fixed that then they said wiring harness was bad replaced that. Still has coolent leaks, but parts are on back order again until middle of February. So that means three more weeks my car will be out of commission, when is this junk car gonning to be safe to drive 8 recalls on it come on ford get this issue with parts and this car together. This whole car should have been taking back aND refunded my money so I can get a reliable vehicle that I'm not paying payments to set wanting on parts everytime it needs fix.will not buy a ford again.

I have been a loyal customer for over 20 years with ford and have had a great dealership by the name of five star ford in n. Richland hills, texas and they have treated me fare and done a great job on servicing all of my trucks and now my sons trucks over the last 20 years where we all ways pay for the extended warranty on are ford trucks, so on three different occasions over the last two years when my dap fluid heater in my 2015 f-250 king ranch has gone out and five star ford and another dealer in oklahoma have had to fix them I knew that I had a big problem with this! And if you do not know what happens when your dap fluid heater goes out, well your engine light comes on then your system in the truck tells you have 100 miles until the truck system shuts down the truck completely! So if you are coming back from nebraska going to texas and you are out in nowhere you are out of luck! So when the dealer said I needed to call ford motor comp. After I had to replace it for the 3rd time I thought I would get the same type of service I had been getting from five star ford, that has not been the case! Ford motor comp. Has just giving me a big runaround and just gives me excuses why they can't fix the problem. It is very sad that these big companies can not take care of long term loyal customers anymore. I called there so called customer service # again for the 7th time and they said they have to open up an other case # [protected] for me (runaround). I am just hoping we can work something out on this truck (give me ford employee "a" pricing and give me a good trade in on the 2015 on a new 2018 and lets call it a deal?) or I guess I will have to look at dodge now with there cummings and allison transmissions, I can not believe I am saying this! Very sad day, I hope we can work something out?

In May/June of 2017, I brought my 2000 Ford F-350 to Robinson Ford in Baton Rouge, LA. for repair of the cruise control, replace the fuel filter, sensor replacement, a wheel alignment, and general check. I was preparing for a cross country trip and wanted to forestall any problems on the road. The vehicle was dropped off at the dealership, assuming that a dealership would be best equipped to efficiently fix any issues I might have.
I had a friend pick me up and bring me home. Over the next three weeks, I was given various times when the repairs would be done. It kept getting put off again and again. My plans to go out of town got put off as well. They told me the problem was with the cruise control repair which involved the clock spring in the steering column.
When the truck had been there for approximately three weeks, I had a friend drive me the 25 miles to the dealership to pick it up and discovered that it was another false alarm and the truck still was not ready. At this point, I said I would need a loaner because I had run out of people to pick me up and bring me back. After some commotion they gave me a vehicle.
In the midst of this, someone told me that they had already tried to install the clock spring three times but had broken it during installation and had ordered another one. Very frustrated, I called the General Manager of the dealership and vented about my situation. Previously, I had spoken to the Service Manager, Bill Ridenour, several times, who was not helpful. The actual mechanic responsible would not return my numerous phone calls.
Amazingly, within two hours of my complaint to the General Manager, I received a call telling me my truck was ready. When I went to pick it up, I had some trouble getting it to turn over but it started so I drove off, planning to leave on my cross country trip as soon as possible.
That trip was a nightmare! I was very lucky if I got 8 miles to a gallon when I normally got close to 20 miles to a gallon pulling my horse trailer (with no horses). The truck had no power and could barely make it up any hill or around another vehicle to pass. The truck would slip out of cruise control by itself and the air conditioner worked intermittently. I was traveling alone with five dogs and pulling a 25' horse trailer. I am almost 70 years old.
When I finally arrived in Michigan, I took the truck to the Big Valley Ford Dealership in Ewen, Michigan. What a difference! They were very courteous and helpful. There were no condescending remarks or sassy answers. They answered all my questions and listened to my descriptions of the problems I had.
The repairs took two afternoons. I brought it in and waited. The mechanic came out and explained what the problems were and showed me the problematic parts (for example, the air filter, which was so filthy, I'm surprised the truck even started).
I asked Big Valley Ford to give me an estimate of what it would have cost to replace the clock spring at their garage and they showed me the estimate of time it should take, and the cost at their garage. It was about a third of what the dealership charged me in Baton Rouge. In other words, they charged me for all three installations of the clock springs that they didn't know how to install and broke in the process.
Needless to say, I will NEVER go back to that dealership for anything and I will tell my story to anyone who will listen. It was a terrible experience.
I am writing to you to request your help in obtaining a refund for the shoddy work done in Baton Rouge. I am including copies of the receipts from Big Valley Ford and the estimate for the clock spring if it had been done there. I'm afraid I may not be able to produce the receipts for Robinson Ford. In the confusion of packing and traveling back to Louisiana I seem to have misplaced them. I can, however, provide the dates of service and the credit card receipts for the charges. The receipts are not destroyed. They are merely misplaced.
The reason this letter is only being written now is that I ended up having a hip replacement in Michigan and what was to be a three month visit turned into a six month visit. I have been back in Louisiana one month.
A positive resolution to this situation would be for you to review the statement of my charges at Robinson Ford, settled on June 11, 12 or 13th, determine if the charges are legitimate in view of what was done at Big Valley Ford in Michigan, and refund me for the labor and parts which were charged to me but the fault of the dealership.

Dear ford motor company complaint department:
I am writing to you about an ongoing problem with my 2015 ford transit cargo t 150 130"lo (vin#1ftne1zm4fka36306i).
The problem with my van began in january of 2017 and still persists today. while driving above 45 mph the van gets a loud rumble noise; I can feel the vibration in the steering wheel and van body. the noise level during this vibration is almost unbearable. this noise and vibration is not continuous but comes and goes frequently. i've have noticed that if I kick the overdrive off it does not appear to be as bad. I do notice during this vibration that there is a slight tachometer movement that coincides with the vibration.
I'm a small business owner and rely on the van as my transportation from job to job as I do field service work. I maintain the van as ford suggests and have all work records.
While I lived in ga, ford replaced two torque convertors, in attempts to rectify the problem, which failed to do so. i've recently moved and brought the van to the local ford dealership and left it with them as the noise and vibration continues and worsens.
Upon my request, I ask if the transmission mechanic could ride with me (as I have done with the previous dealerships also), so he could hear the noise and feel the vibration. he did and agreed that the van has a serious problem.
Again, I left it at the dealership and awaited a call from the service department, which I never received. I contacted them and they said they were waiting on ford engineering to respond.
Finally, after a few days, I had to go get my van as I had a service call. when I picked up the van, I ask if they had heard anything from ford engineers yet and I was told that the reply from ford engineering was to"drive it until it fails". I was told that there was a recall on the drive shaft but no parts were available to repair my van at this time.
I have been told so many things by ford service employees. I was advised by don rich ford in villa rica, ga to contact ford and request a buyback of the van as he couldn't repair it. I did contact a ford representative and requested a buyback of the vehicle and ford refused. other dealerships have told me the problem was the torque converter, to the van needed to be loaded since it was a work vehicle, and now the drive train.
My frustration continues when the ford service tickets never state what I report as the problem correctly. the tickets never state what the mechanics say to me as what the problem maybe or the seriousness of the problem. the ticket never states that a rumble was also heard by a ford employee.
Since my last dealership visit, i've done a little research and discovered what happens and the danger of what can occur if a drive shaft fails.
I believe, I should have been offered a loaner vehicle, for safety reasons, until the van could be repaired. I was not. I have an 1800 mile trip for business in the near future. if the van fails, on this service call or in the future before it is repaired, or I am stranded, I will hold ford responsible for any injury or damage.
Repair history: i'm sure you have access to the history on this van but please understand; that there have been times the vehicle was taken to a dealer and someone road tested it to confirm the rumble sound, there is no documentation. this has occurred 3 times. it also doesn't show the service at fairway ford kingsport, tn. while driving to a job, the van began smoking and spewing fluid. it turns out that the transmission fluid was over filled at john bleakley. john bleakley did reimburse me for the charge on 3/14/17.

Ford's reputation and marketing emphasize your vehicles and their durability, reliability, and safety. my last e-150 had over 130, 000 miles before I gave to my son, so I was expecting the same out of my transit. before this mechanical failure, I was very pleased with my transit van, and in a few years I planned on purchasing a second vehicle for my family. I have owned many ford vehicles in my life and never had mechanical issues that couldn't be repaired. at this point, i'm not sure if I want to continue with the ford brand after the service and advice from ford engineering to drive the van"until it fails".
I believe you can agree, I have been more than patient. I have lost about 6 weeks of work time with van being in the shop at ford dealerships.
Please restore my faith in your brand, stand behind your product, and correct this problem with a new vehicle, a buyback of this vehicle, or repair my van now.
I look forward to hearing from you soon and a resolution to my continuous problem.
Sincerely,
Michael friedeberg
420 n oak street
Lincolnton, nc 28092
[protected]
[protected]@yahoo.com

I recently rented a 2017 ford mustang VIN# 1fatp8uhoh5204924 from Enterprise rent a car at Kansas City Airport. The second day I had it I was starting to pull out of the parking lot of the Ramada Inn at 7333 Parvin Road. When the car, on its own went to full throttle without my foot pushing on the gas pedal. I immediately slammed on the brakes that did absolutely nothing to stop or even slow the car down. The car did a 360 degree loop with rear tires smoking in the parking lot. Trying to keep it in control of the car it then exited the parking lot going across two lanes of traffic hitting the center median curb. Then to avoid hitting oncoming traffic I was able to turn back hitting center median curb again. The car went across the street onto a field beside the freeway entrance ramp. The car hit a freeway construction sign causing it get air born and rotating 180 degrees over the entrance ramp. I had both feet on the brakes the whole time, witnesses saw the brake lights on as the car past by where they were standing at. The car then crashed on the right side of the hood then flipped back upright onto its wheels in a ditch. There have been numerous documented complaints of same thing happening to Ford Mustangs. Every time the Mustangs were returned or inspected by Ford they say there is nothing wrong or any trouble codes stored. People have been injured including myself. Multiple car accidents and property damage all caused by your Ford Mustang. What is going to take for you to find a repair for your FORD MUSTANG? DOES SOMEONE HAVE TO DIE FIRST! Why is it that other car companies such as GM utilize the same fly by wire technology but have no complaints made about it. Just because you will not admit that there is a problem does not mean that there is not one. You must be a bunch of spineless jellyfish with no backbone to stand behind your product and acknowledge you have a defective gas pedal component.

signed,
Extremely Aggravated

My dealer, Earnhardt Ford, has been advising me that my tires need replacing from 14, 000 mile mark. I now have 24, 000 and they are stating critical wear. The tire on the vehicle is the Hancock venus s1 noble 2 and ironically, this is the same tire that they recommend as the number 1 choice on a new tire. I researched this tire and it is rated as a 50, 000 tire. I am in Arizona and only have paved street driving and we are senior citizens so our driving is very conservative to say the least. I am upset that I am being told to replace my factory tires at 14, 000 miles when they should have a 50, 000 tread life. This is my 2nd explorer lease form ford and I will be renewing in November but am seriously considering a different product now. What recourse do I have other than being forced into replacing the tires at 24, 000 miles when the lease will terminate in a few months with no more than 36, 000 miles total on the vehicle? Not a happy Ford customer because of this tire issue. Very upsetting

Yes I visit your Brandon ford and found a car I liked stock number J1286
I live in winter haven I saw you web page about meet or beat any ford dealer, or will give you $5000 cash, well like I said I live here in winter haven so I figured I would give it a shot went down talked to Joe O'Neil he said he cat sell me that car for same price he would lose to much, there fore I'm entitled to the 5000$ cash Thanks Steve Beavers