Ford’s earns a 1.3-star rating from 2288 reviews, showing that the majority of vehicle owners are dissatisfied with their purchases.
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beware! you can hurt yourself!
My truck was rolled over on it's passenger side while driving on the interstate. The reason for the accident was both passenger rear wheels had fallen off the truck due to all ten lug nut studs just snapping off flush with the face of the axle.in other words, I lost wheels, tires, lug studs and nuts all in one instance. Law enforcement did not citate me for the wreck because I was not at fault for anything. Just from talking to people who run these trucks with cranes and mechanic bodies such as my truck was equipped, a caterpillar dealer in louisiana had this problem happen on two occasions. I am just lucky that I was not hurt and that no one was close enough to my accident on the interstate to damage their vehicle or put anyone else at risk. I was wondering if someone could investigate this situation nationally so this problem does not hurt or kill anyone else.
The complaint has been investigated and resolved to the customer’s satisfaction.
ford refused its warranty!
My Ford F250 Super Duty Powerstroke had to have the complete engine replaced at a cost of $12000. Even though the truck was still in warranty and expiring in one month Ford refused to honor its warranty.
Having the same problem with Ford not honoring warranty.
Purchased 2008 Ford Diesel Super Duty F-250 in Feb 2008. March 2009 brought vehicle into dealership because check engine light was on and truck was running rough (38, 000 miles ) truck was in the shop for approx week, dealership called said truck was fixed, I picked up vehicle from dealership, motor blew 15 miles after leaving service. Dealership replaced motor due to a coolant problem. It was taken to dealer MANY times for coolant problems, among other problems. July 2010 I took the truck to the dealership because white smoke was coming out to pipe, they had truck for a couple of days, called me a few days later saying there was nothing wrong with the truck, the diagnostics cost me $158. At 99, 000 (it has a 200, 000 mile warranty) it AGAIN was blowing white smoke (which they told me before that nothing was wrong)and dash lights did not show engine running hot. After getting home and unloading my equipment, I tried to start it with no luck. I had it towed to Auburn Ford, where I purchased vehicle. After about a week they asked me to authorize a new battery. I thought they had battery chargers. Later they called and authorized a rental for 20 days. Now they tell me it needs a new motor due to the radiator and the cost is on me. I have sent certified mail to Dearborn, MI (headquarters) Oct 27 and they maintain they do not have the letter. I can not reach anyone on the phone, nor find an address to send them all the info.
front coil spring failure
Like Sean, Malcolm and the others, I too, own a 2002 Ford Taurus and also had front coil spring failure, requiring replacement of both springs, a tire and sway bar links. I approached FORD about the recall covering [protected] Taurus and Sable models, and FORD informed me the recall was not applicable to my car. Its time for FORD to acknowlegde the problem has not been corrected and extend their recall to later model years.
Read full review of Ford and 48 commentsthe worst business I have ever dealt with!
I have recently applied for a mortgage, and received a copy of my current credit report. Since I was a victim of true-name-fraud, there were many accounts on the report that were not mine. Including one for a 99 ford explorer. I proceeded to call your customer service center so that I may receive a letter from your company stating that I have been...
Read full review of Ford and 62 commentsFord Reviews 0
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Ford phone numbers1800 771 1991800 771 199Click up if you have successfully reached Ford by calling 1800 771 199 phone number 11 11 users reported that they have successfully reached Ford by calling 1800 771 199 phone number Click down if you have unsuccessfully reached Ford by calling 1800 771 199 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling 1800 771 199 phone number66%Confidence scoreIreland133 673133 673Click up if you have successfully reached Ford by calling 133 673 phone number 6 6 users reported that they have successfully reached Ford by calling 133 673 phone number Click down if you have unsuccessfully reached Ford by calling 133 673 phone number 4 4 users reported that they have UNsuccessfully reached Ford by calling 133 673 phone number20%Confidence scoreAustralia8800 500 42018800 500 4201Click up if you have successfully reached Ford by calling 8800 500 4201 phone number 3 3 users reported that they have successfully reached Ford by 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by calling +27 860 011 022 phone number67%Confidence scoreSouth Africa+82 16 006 003+82 16 006 003Click up if you have successfully reached Ford by calling +82 16 006 003 phone number 0 0 users reported that they have successfully reached Ford by calling +82 16 006 003 phone number Click down if you have unsuccessfully reached Ford by calling +82 16 006 003 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling +82 16 006 003 phone numberSouth Korea+54 800 888 3673+54 800 888 3673Click up if you have successfully reached Ford by calling +54 800 888 3673 phone number 1 1 users reported that they have successfully reached Ford by calling +54 800 888 3673 phone number Click down if you have unsuccessfully reached Ford by calling +54 800 888 3673 phone number 0 0 users reported that they have UNsuccessfully reached Ford by calling +54 800 888 3673 phone number100%Confidence scoreArgentina
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Ford emailssupport@ford.com100%Confidence score: 100%Support
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Ford addressP.O. Box 6248, Dearborn, Virginia, 48126, United States
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Ford social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreFeb 21, 2025 - View all Ford contacts
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