KFC review: Robertson KFC Western Cape

Good afternoon

This afternoon I ordered 5 Twisters( 3 Sweet Chili and 2 regular), 2 Sprinkle Pops, 1Wrap, 1Milkshake and 1 Diet Coke around 16:14 Order 530 at Robertson KFC drive through.

When I received the order the 2 regular Twisters and Wrap were missing. When I asked about it the lady was upset that I asked about it. She said I did not order it. I showed her the receipt and the order was then filled. Sarcastically every item was then placed on the counter.

I complained that why they order was not filled correctly and that this was not the first time items were left out. I asked for the number of the owner which was refused.

After I complained about the service and that it was not the first time this happend I was supplied with a Cape Town number.

Arriving home the Twisters were not marked and had no, none whatsoever Sweet Chile sauce, the 2 regular Teisters also were dry.

I believe Roberson KFC to be the worst service at any KFC I have experienced.

There is also always an issue with the Ice Cream machine. It more out of order than working.

I am upset with the poor service and dry Twisters. Please have a look at the setvice and products of KFC Robertson as I believe that it is definitely not up to franchise standards and what I receive at other KFC outlets

Thank you for your time with this thorny issue

Regards

JC Burger