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Kmart review: pension 297

L
Author of the review
9:20 am EST
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I worked for Kmart for 33 years and after a serious accident where I was forced to retire, I applied for my pension. I have received 2 sets of paperwork at 2 separate addresses, showing incomplete information. I sent the final completed copies in mid-September and called again in October to verify that my pension was being processed. I was told that my pension check would be processed 45 days from the date of my last completed documents and the calculated date was for November 19, 2012. The person on the phone verified that everything was completed. I called on November 20, 2012 to ask why my check wasn't deposited and was given a new story. They claim that the final paperwork wasn't received until late October which would be a lie. After being persistent in asking for a date of when I would get my check, she finally said 'probably after January 1st because the last useless representative claims I didn't send the final paperwork until the late October date. I have had to delay payments for a hospital bill because of Kmart's lies to me and of course the hospital put me in the credit bureau because they don't believe me anymore. I asked to speak to someone hire up and was transferred reluctantly. I don't expect to get a call back. I have searched the Kmart/Sears website to see if I can send an email or make a call but there is no contact information. I tried their feedback option but it is only for merchandise or stores. I tried their 'help' but it only provides a blank page. Is there a chance that I am not going to get the pension I worked for? i defended Kmart for many years out of loyalty but not anymore and I will never shop there out of loyalty again either.
Lynne Weaver

297 comments
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inneedof cash
Franklin Lakes, US
Dec 13, 2012 9:25 am EST

as of this morning, thy said no checks have been issued :( Merry christmas

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confused99990
US
Dec 13, 2012 9:59 am EST

does anyone know why every time you call its a different answer. There was a post on here yesterday that said one batch had already been mailed. That post is now gone. What gives?

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ROSE80IND
Mishawaka, US
Dec 13, 2012 10:01 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I posted that its on page 2 can see my posting today test test

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kmartnotcool
South Bend, US
Dec 13, 2012 10:05 am EST

OK GUY LOOK DONT CALL THAT #### CALL THIS ONE [protected] THIS IS WERE ALL UR $$$$$ IS PICK 2 THEN HOLD THEN SSI# THEN 0# OR 0# IF DONT HAVE UR CODED THEY ARE WHO SENDING UR $$$$ MAY CALL BACK FEW TIMES AND NOT PUT UR SSI IN JUST GET LIVE PERSON .NOW I JUST CALLED SAIDED THAT WE DID SEND 1ST OUT ON 12TH BUT IF UR PAPERWORK WAS DUE ON 6TH UR PAYMENT WOULD GONE OUT THAT DAY SO CALL IS UR PAPERWORK DUE ON 6TH THEY SEE UR $$$$$$$ IF PAPER WORK DUE ON TH 16TH NOV CALL MONDAY CUZ UR CHEACK GOING OUT FRIDAY 14TH AND IF PAPERWORK DUE LATER CALL TUEDAY CUZ CHECKS GOING OUT 17TH THIS COMMING FORM (ING National Trust ) THAT IS TRUSTEE I FOND THEN AND THEY ARE REALLY NICE AND CANT BELEVE SEAR TELL PEOPLE SO MANY STORYS
I ALSO CALLED VP OF SEAR TOLD HIM HOPE HE HAS GOOD X-MAS THAT HOW ON FAR PLAYING WITH PEOPLE HEARTS WAS THEN GAVE ME THIS ###### PZZZ TRY TODAY PAPERWORK DUE ON 6TH KEEP U ALL UPDATE OOO ONE MORE THING PAYMENT ARE COMING FROM JACKSON VILL FL, FORM (ING) GOOD LUCK HOPE THE HELP

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kmartnotcool
South Bend, US
Dec 13, 2012 10:05 am EST

think been blocked

OK GUY LOOK DONT CALL THAT #### CALL THIS ONE [protected] THIS IS WERE ALL UR $$$$$ IS PICK 2 THEN HOLD THEN SSI# THEN 0# OR 0# IF DONT HAVE UR CODED THEY ARE WHO SENDING UR $$$$ MAY CALL BACK FEW TIMES AND NOT PUT UR SSI IN JUST GET LIVE PERSON .NOW I JUST CALLED SAIDED THAT WE DID SEND 1ST OUT ON 12TH BUT IF UR PAPERWORK WAS DUE ON 6TH UR PAYMENT WOULD GONE OUT THAT DAY SO CALL IS UR PAPERWORK DUE ON 6TH THEY SEE UR $$$$$$$ IF PAPER WORK DUE ON TH 16TH NOV CALL MONDAY CUZ UR CHEACK GOING OUT FRIDAY 14TH AND IF PAPERWORK DUE LATER CALL TUEDAY CUZ CHECKS GOING OUT 17TH THIS COMMING FORM (ING National Trust ) THAT IS TRUSTEE I FOND THEN AND THEY ARE REALLY NICE AND CANT BELEVE SEAR TELL PEOPLE SO MANY STORYS
I ALSO CALLED VP OF SEAR TOLD HIM HOPE HE HAS GOOD X-MAS THAT HOW ON FAR PLAYING WITH PEOPLE HEARTS WAS THEN GAVE ME THIS ###### PZZZ TRY TODAY PAPERWORK DUE ON 6TH KEEP U ALL UPDATE OOO ONE MORE THING PAYMENT ARE COMING FROM JACKSON VILL FL, FORM (ING) GOOD LUCK HOPE THE HELP

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confused99990
US
Dec 13, 2012 10:12 am EST

just read your lates post. Thank you. Hope they are telling the truth.

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inneedof cash
Franklin Lakes, US
Dec 13, 2012 10:16 am EST

that was not good, i called that number and they just told me another 7-10 days...i could cry. My family really needed this for repairs from the hurricane we endured, and to make christmas somewhat joyus for my children

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confused99990
US
Dec 13, 2012 10:23 am EST

WHAT? Why does one call the exact same number and they first batch is mailed and you call and its another 7-10 days. Something not right either with them or some posts here. Guess all we can do is just wait and see I guess...

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inneedof cash
Franklin Lakes, US
Dec 13, 2012 10:26 am EST

It was Ing I contacted, they rec'd paperwork, but not given ok to even cut my check yet. he said give another 7-10 days and that the dec 17th was just informal info the other number was given...i guess the 1st of december was as well

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confused99990
US
Dec 13, 2012 10:33 am EST

Ok thank you for that update. Do you have number for Ing? And is the 7to10 days when we should receive? or when they will be mailed? Kinda looks like not before christmas? Thats a big suck for us!

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kmartnotcool
South Bend, US
Dec 13, 2012 10:40 am EST

OK THEY have tell YOU 7-10 DAYS for mail but your due date was any of these I POST THAT MAILING DAY YOUR check being MAILED OUT ON 12, 14, 17 FROM FLORIDA FIRST CLASS IT TAKES FRIST CLASS MAIL 2-3 DAYS BUT WITH x-MAS 7-10 SOME TIMES IM TELLING U ONLY ONES I SEE MAY NOT GETTING THEN FOR X-MAS ARE 3 BATCH IM PRAYING IM WRONG OK LOOK AT THIS MAIL UR CHECK OUT ON 12TH, 7-10 DAYS = 19TH-22TH IF THEY MAILED OUT ON14TH -21TH OR 24TH OUT 17TH -24TH OR 27TH
IT OUT THERE HAVE IN MAIL U KNOW HOW THAT GOES U CAN ALSO GO TO USPS.COM TIME FRAME TO REMEMBER JACKSONVILLE FLORIDA, , , , , , PZZZ POST ANY NEWS

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inneedof cash
Franklin Lakes, US
Dec 13, 2012 10:42 am EST

[protected]...he said 7-10 days before mailing, but then said before receiving, they can tell you if your specific check has been cut already

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kmartnotcool
South Bend, US
Dec 13, 2012 10:42 am EST

ING ### POST FEW TIMES [protected]

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kmartnotcool
South Bend, US
Dec 13, 2012 10:43 am EST

ARE MY POSTING POST LAST 2 DIDNT

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inneedof cash
Franklin Lakes, US
Dec 13, 2012 10:51 am EST

got direct number no waiting [protected]

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confused99990
US
Dec 13, 2012 10:59 am EST

ok thank u. i have that number. didnt know it was img

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confused99990
US
Dec 13, 2012 11:00 am EST

No sense in me calling to see if check was cut since you say none being sent out now

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kmartnotcool
South Bend, US
Dec 13, 2012 11:06 am EST

K THINK BEING BLOCKED (ROSE80IND)

ONE ME TIME THEY HAVE SAY 7- 10 DAY MAILING IF POSTING THERE FOR IS CALL CHECK BEEN MAILED OUT ON 12TH IF PAPER WORK WAS DUE ONE 6TH, 19-22 IF check on the 14th due date paper work on 16th, 21th-24th if it was do 3 batch it will be mail the 17th, 24th-27th remember it first class mail from Jacksonville, Florida u can USPS web site see want there time frame is for were u live to THIS INFO COMING FROM ING

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inneedof cash
Franklin Lakes, US
Dec 13, 2012 11:06 am EST

my due date was nov 19th for paperwork...if you were sooner, you may get lucky...i had the last of the November dates

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kmartnotcool
South Bend, US
Dec 13, 2012 11:06 am EST

ONE ME TIME THEY HAVE SAY 7- 10 DAY MAILING IF POSTING THERE FOR IS CALL CHECK BEEN MAILED OUT ON 12TH IF PAPER WORK WAS DUE ONE 6TH, 19-22 IF check on the 14th due date paper work on 16th, 21th-24th if it was do 3 batch it will be mail the 17th, 24th-27th remember it first class mail from Jacksonville, Florida u can USPS web site see want there time frame is for were u live to THIS INFO COMING FROM ING

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ROSE1IND
US
Dec 13, 2012 11:08 am EST

THERE BLOCKING ME

ONE ME TIME THEY HAVE SAY 7- 10 DAY MAILING IF POSTING THERE FOR IS CALL CHECK BEEN MAILED OUT ON 12TH IF PAPER WORK WAS DUE ONE 6TH, 19-22 IF check on the 14th due date paper work on 16th, 21th-24th if it was do 3 batch it will be mail the 17th, 24th-27th remember it first class mail from Jacksonville, Florida u can USPS web site see want there time frame is for were u live to THIS INFO COMING FROM ING

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ROSE80IND
Mishawaka, US
Dec 13, 2012 11:14 am EST
Verified customer This complaint was posted by a verified customer. Learn more

im so so sorry inneedof cash im so so sorry I wish would fond out batter news for u hun but I would call may they did send ur sooner

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ROSE80IND
Mishawaka, US
Dec 13, 2012 11:19 am EST
Verified customer This complaint was posted by a verified customer. Learn more

no checks that lie I talked ING HAS anyone called PZZ POST

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ROSE80IND
Mishawaka, US
Dec 13, 2012 11:42 am EST
Verified customer This complaint was posted by a verified customer. Learn more

https://www.usps.com/ship/first-class.htm (INNEEDOFCASH ) OR ANYONE OK GO SITE THERE ZIP FOR ING IS 32256 PUT THAT IN FOR FROM THEN PUT UR ZIIP WITH MY ZIP I GOT 1, 2, BATCH ON 17TH 3 BATCH ON 20TH PZZZ POST IM PRAYING FOR U ALL IT FRIST CLASS LETTER, , , , ,

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kmartnotcool
South Bend, US
Dec 13, 2012 11:47 am EST

USPS . COM (INNEEDOFCASH ) OR ANYONE OK GO SITE THERE ZIP FOR ING IS 32256 PUT THAT IN FOR FROM THEN PUT UR ZIIP WITH MY ZIP I GOT 1, 2, BATCH ON 17TH 3 BATCH ON 20TH PZZZ POST IM PRAYING FOR U ALL IT FRIST CLASS LETTER, , , , ,

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inneedof cash
Franklin Lakes, US
Dec 13, 2012 12:02 pm EST

Thanks Rose80IND...i called again, no info :(

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ROSE80IND
Mishawaka, US
Dec 13, 2012 12:11 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

there blocking me look I was at posted office web sit put in there zip if u live any were by indiana u may get just in time 20th there zip is 32256

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ROSE80IND
Mishawaka, US
Dec 13, 2012 12:13 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

been tying post 3or 4 thing it crazy u can email me is need help rose80ind@gmail.com

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Pcmnqn
US
Dec 13, 2012 12:14 pm EST

All I called the new number posted and now I'm really upset. My check hasn't even been mailed yet. Se said I could call in one or two days end see if the status has changed. Bt for now no check.

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ROSE80IND
Mishawaka, US
Dec 13, 2012 12:17 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

ok they can not see ur check untell after ur mailing day only one showing to day are people paper work was do on the 6th

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ROSE80IND
Mishawaka, US
Dec 13, 2012 12:21 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

can someone call ING that paper work was due back on 6th pzzzzzz im so happy for all of us pzzz tell me want I posted and was told was truth

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ROSE80IND
Mishawaka, US
Dec 13, 2012 12:26 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

IM SO SORRY IN ANYONE GETTING UPSET BUT I KNOW IT HAD BE TRUTH PZZZZZZZ HAVE HOPE

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ROSE80IND
Mishawaka, US
Dec 13, 2012 1:45 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

that 20th date for last batch 1-2 = 17th and 20th=3

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inneedof cash
Franklin Lakes, US
Dec 13, 2012 1:53 pm EST

great, i was hoping to have a nice christamas, they just blew that for me :' {

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ROSE80IND
Mishawaka, US
Dec 13, 2012 2:26 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

(INNEEDOF CASH)ok look I just did ur zip 07417 post office website and ING were checks coming from u may it on 20th I know it cutting pzzz don't be sad hun im so sorry

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inneedof cash
Franklin Lakes, US
Dec 13, 2012 2:32 pm EST

thanks but, not happening...by time i get it if it mails the 20th, not a chance...i am batch 3...even if i get, wont clear my acct in time ...thanks anyway

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ROSE80IND
Mishawaka, US
Dec 13, 2012 3:40 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

NO ITS GOING OUT 17TH SHOULD BE IN UR HAND ON 20TH (INNEEDOF CASH) WANT TRYING SAYING

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inneedof cash
Franklin Lakes, US
Dec 13, 2012 4:04 pm EST

thanks Rose80ind, i hope you are right...in fact I pray you are...but honestly, they have told so many stories not quite sure if i will get by dec 31st at this point

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inneedof cash
Franklin Lakes, US
Dec 13, 2012 4:15 pm EST

I know, thanks for trying to make me feel better...but with the holidays USPS is not the most reliable, just wish they had sent for us all to receive on the 17th as one of the stories they told us...the mailing in the beg of dec would have been nice time
as well

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Waitingnotsopatiently
Georgetown, US
Dec 13, 2012 6:04 pm EST

Ok - let me get this straight since I had a hard time reading some of the postings. The day your check will be mailed will be based upon when your paperwork was due. For example, my paperwork was due by Nov. 16th, so my check will be mailed Dec. 14th? Hope this is true!

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