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I worked for Kmart for 33 years and after a serious accident where I was forced to retire, I applied for my pension. I have received 2 sets of paperwork at 2 separate addresses, showing incomplete information. I sent the final completed copies in mid-September and called again in October to verify that my pension was being processed. I was told that my pension check would be processed 45 days from the date of my last completed documents and the calculated date was for November 19, 2012. The person on the phone verified that everything was completed. I called on November 20, 2012 to ask why my check wasn't deposited and was given a new story. They claim that the final paperwork wasn't received until late October which would be a lie. After being persistent in asking for a date of when I would get my check, she finally said 'probably after January 1st because the last useless representative claims I didn't send the final paperwork until the late October date. I have had to delay payments for a hospital bill because of Kmart's lies to me and of course the hospital put me in the credit bureau because they don't believe me anymore. I asked to speak to someone hire up and was transferred reluctantly. I don't expect to get a call back. I have searched the Kmart/Sears website to see if I can send an email or make a call but there is no contact information. I tried their feedback option but it is only for merchandise or stores. I tried their 'help' but it only provides a blank page. Is there a chance that I am not going to get the pension I worked for? i defended Kmart for many years out of loyalty but not anymore and I will never shop there out of loyalty again either.
Lynne Weaver
I agree @Waiting. When I called there was a message that if the paperwork was due in November, we should receive the check by the end of December. I did check USPS - there is not a delivery time calculation tool that I could find, only the statement for 2-3 days delivery time for 1st class.
Actually none of the call center employees give the same answer. My paperwork was do November 9 and I have called both numbers and get told something different every time I have called. First they said the checks would be received by December 17th. Now they are saying none of them have been mailed as of today about an hour ago. So there really is no for sure answer other then the end of December.
why do you think a poster here said they called and was told all check batches will be out by Dec 17? I am with you. Not planning to see anything before Christmas. Cant get dissapointed then!
no one knows...I guess we'll just have to wai and see when it arrives. I was hoping for Christmas too...but doesn't look promising. My paperwork was due on 11/16, I sent in right away by certified mail and recieved responseconfirmation letter by Nov 1 stating it would be in Dec. Oringal paperwork said it would be around Dec 12, in my case.
I got someone else today that said they did start mailing last night (12/12) unforunately my check was in payroll, but not even cut yet. This person said expect in about 8-10 days, but than again Soooo many stories by Soooooo many different people...so I am not holding my breath thinking it will be before XMas-if anyone gets the check, please post and give the rest of us some hope
yes I CALLED ING were $$$ was coming yes I was told first batch was out on 12th, , , , 2nd going out on 14th, , , , in end ALL CHECK FOR THIS FOR DEC GO OUT THE 17TH FIRST CLASS IT GOES 2-3 DAYS GOOD LUCK IM CALLING IN MORNING KEEP U GUESS POSTED
OK I DONT KNOW WANT JUST HAPPEN LOST MY POSTING OK NEWS I GOT WAS 1ST BATCH 12TH///2ND OUT 14TH// LAST 17TH, , , , COMING FRIST CLASS ILL CALL IN MORNING SEE IF THERE ANY MORE NEWS (rose80ind) blocking me
thats a good sign that they did start mailing. Probably the first batch. Just hope it true:):)
I DONT KNOW WANT JUST HAPPEN LOST MY POSTING OK NEWS I GOT WAS 1ST BATCH 12TH///2ND OUT 14TH// LAST 17TH, , , , COMING FRIST CLASS ILL CALL IN MORNING SEE IF THERE ANY MORE NEWS
I GOT WAS 1ST BATCH 12TH///2ND OUT 14TH// LAST 17TH, , , ,
COMING FRIST CLASS ILL CALL IN MORNING SEE IF THERE ANY MORE NEWS
COMING FRIST CLASS ILL CALL IN MORNING
blocking or something
COMING FRIST CLASS ILL CALL MORNING SEE IF THERE ANY MORE NEWS
ill call in morning posting not going
good news, they were actually able to give more info today, they even had amount after 20% witheld...I am the last date in novemeber (nov 19th reutrn date) and my check is going today and dated today...call [protected]...they can give more specific info today
We also called [protected] and got good news, we were in the 2nd batch, paperwork due on the 16th and our check was mailed on Dec 11th! We also got exact amount too!
[protected] is the correct number too not 877
Great lbijersey...hope you get it today!
Thanks I do too! Good luck to you too inneedof cash!
I'm happy for those of you who got good news. I called the same number Nd she said there is no information on my benefit and mine was due November 9 so I don't understand.
All of that is correct. I was a 11/9 deadline and I got told the exact amount I expected. Check mailed on 12/11 with name change. Merry Christmas all!
The you lbijersey...if anyone gets their check please post...to give the rest of us hope!
Just called, my check was mailed out today, 8-10 business days...I hope the mail isn't really that slow!
Finally glad to see that we are all getting the same info!
My name is Ricky and I live in Tennessee and turned my paper work in on November 9 and my Check came today. Thank God!
Great...thank you for the update! Gives me hope!
I received my check today!
did anyone one call that new ## they all so nice say my check goes out on Monday :( wtg all that got there
Received my check today, postmarked the 12th from Florida
Just called the number listed above and my check was mailed on the 11th and they were able to give me the exact amount! He did say 8-10 business days, but I'm hoping that it is sooner! My paperwork was due the 16th, for those of you with the same dates! Merry Christmas!
I'm so happy to see that people are starting to receive their checks! Hope everyone has a very Merry Christmas!
So glad people are getting their checks. For those that received, do you know when it was mailed? Just curious. Thanks
If someone doesn't mind. I was wondering what bank the checks were written off as I don't have an account right now and was hoping it was a bank that we might have a branch here. I don't want to pay a huge fee at a check cashing place.
My wife got her check today. It was dated Dec 11th and is written off State Street Bank and Trust Boston, MA. Thanks so much for the people who posted on this site. It was very informative while waiting and trying to find answers. May everyone get there check in time and have a very Merry Christmas. God Bless you all.
Thank you mminnc
We live in Gainesville, Florida and received our check yesterday. My husband was a Kmart retiree. Another friend received theirs yesterday as well, near G/ville, and that person is a Sears retiree. Best wishes everyone!
My husband was with Kmart and he received his check yesterday. We live near Gainesville, Florida. A friend also received theirs, and they are a Sears retiree. Best wishes everyone!
if anyone near chicago gets theirs, please post. thanks
hey did have sign for the check, , , , , I live by Chicago NO CHECK :(