Meijer’s earns a 1.2-star rating from 772 reviews, showing that the majority of shoppers are dissatisfied with purchases.
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harassment at door leaving store. being detained and store staff grabbing paid for items out of cart
I shopped at Meijers store on E Washington Indianapolis Indiana on 01/09/20 at about 8:30Pm. I made my purchases and paid for them a an employee manned check out. As I exited the store I heard someone screaming behind me. It was an employee yelling at me not to leave and that I had to show her my recipe. I said that she did not and continued out the second door when she jumped in front of my electric cart (I'm am disabled) and blocked it. I said did you see me steal anything if not you have no right to hold me. At that time two other employees surrounded me and began yelling at me too. I said I'm going to my car I did not steal anything. One then said if you don't stop and show your recipe I'm calling the cops. I said call them. At that one of the employees reached into my card and grabbed one of my bags with items I paid for I. It and refused to return it. I then went to my car and myself called the police to report her having stolen from me. I paid for the items she took. It was theft. The police made it clear this wasn't going to be a priority for them but I waited. While I did so the 3 Meijers employees. One women older heavy with long gray hair, One male very young looking. 1 mid to late 40s hair dirty blonde. All stood in front of the store yelling at me if I wanted my merchandise I'd have to come show my receipt. The 30ish woman was very mocking in her tone. I told I'd wait right here by my car until the police arrived. At that point she yelled if I wanted my stuff it would be at customer service. They disappeared into the store. After waiting long enough maybe 30 minutes for the police to arrive which they didn't my son who was with me along with two over my other kids went into the store. At the customer service desk sat my bag. No staff were there. He brought it out to me and we left. I shop at Meijer's regularly. I shop for our food truck at our local Meijers close. A 1000 a month. That night we stopped at this store after dropping my wife a the airport and taking my kids to the bat cave. I spent 94 dollars and even redeemed 3 dollars off my Morris. I've never been treated like this before. I was screamed at. Accused of stealing and threatened with the police. I remember one yelling at me saying I wasn't going to talk to her like that. I was matter of fact and do not ever use profanity so I'm not sure how I was supposed to have talked to her.
Please address this issue. I can not believe I was treated like a criminal. I do not like to think race had anything to do with it but could not help but notice the white lady before did not get stopped. I am white but my 3 adopted kids who were with me are black.
I expect someone to respond to this and tell me how these employees were dealt with.
By the way while I was waiting for the police I called the store and spoke to someone who identified them self as being the manager in charge. I explained to him what was going on and he said he would check it out then hung up. I never saw him even though o told him which door I was waiting out side.
Again not acceptable at all. I expect a reply.
Joel D Simmons. Jd.[protected]@gmail.com.
not carrying a food item
Why don't you carry Sanders Hot Fudge topping in the plastic tube. I do all my grocery shopping at Meijer as you have the best produce in town, however, you don't carry Sanders Hot Fudge topping in the plastic tube. Wal*Mart carries it, but I don't want to travel to another store for one item. Perhaps, Wal-Mart has a better idea! I spent $145.08 thi...
Read full review of Meijeroverall experience
I honestly dont know why I continue to shop at this store, although my purchases have drastically declined in the past year. The inside and outside of the store are always dirty, trash litters the parking lot. The staff is rude and unfriendly, probably due to the fact that there never seems to be enough staff. The checkouts never have more than 3 open, no...
Read full review of Meijerfire alarm
I was at Meijer on 1/3/20. I was about half way thru my shopping, when this very loud, high pitched sound began to wail. I was a little scared, the employees all looked shocked and surprised and did not seem to know what to do. Nobody knew what this horrible sound was. This horrible loud sound continued for at least another half hour while I tried very hard...
Read full review of Meijerpharmacy
It's new year's day and nowhere on the drive through window did I see it say closing at 6pm but I had been line for about 5 minutes with 3 kids in the car, including a baby. When the person in front of us finally drove off I got up to the window. I readjusted and moved car tad closer to reach the buzzer and when I hit it and they replied it was 6:02 pm and...
Read full review of Meijer and 1 commentmeijer brand flavored water "fruitsations"
I am a loyal Meijer customer. I always shopped at the Pine Rd. Meijer store here in Bay City, but I recently moved to the other side of town from there. Now the Wilder Rd. store is way closer and more convenient for me to use. My complaint is that the Wilder store does not carry a product that I buy a lot of. The Meijer brand flavored water named...
Read full review of Meijerpoor service
This is my second attempt. Your site needs some as well as clerk Makenna at the Grand Haven store #180. She told her co-worker she could start " hammering things out" and literally began throwing my items in bags with absolutely no care as to placement damaging expensive cards food mixed with soaps - heavy on top of light. Completely careless. I alway...
Read full review of Meijercustomer, service safety issues during the night.
Complaint summary: Neglecting my wife and her safety. Not dealing with issues as they could be dangerous. Complaint in Detail My wife and I shop often at various Meijer locations searching for hotwheels. I felt I'll so I go to the car and wait. My wife notices a man following her all thru the store. After intentionally walking to be sure she wa...
Cashier Ethan
Less then friendly 😕. I said hello and he said nothing the entire time I was checking out. Clearly he was not happy to be doing his job and made it clear that he should not be in the customer service industry. I always answer the survey question at the end of my transaction and he cleared it before I even had a chance to respond. Very disappointing when I...
meijer pizza crust
I purchased two 13.8 oz Meijer Pizza Crusts (in the tubes) and was SO FRUSTRATED trying to open the cans. The graphics said to push with a spoon, which I tried to no avail. I ended up using a knife to cut through the seam, but that hacked into the crust. I always buy Pillsbury brand for just the reason. You were out of this brand so I decided to try Meijer again, hoping it was just a one-time bad experience last time and you'd fixed the problem. I will NEVER buy Meijer pizza crust (or anything else in tubes/cans like rolls). Please fix this packaging issue for future customers.
meat dept.
This was at Store # 34 in Royal Oak, MI. On Dec 19th at aprox. 4pm I tried to order a standing rib roast at the meat counter and was told they did not "have the forms to custom order and they didn't have the staff to cut special orders". On Friday the 20th I called the meat dept. during the day and was told that was a mistake and the gentleman took my order and said it would be ready on Monday the 23rd. When my sister in law went to pick up the meat (a 4 bone first cut -small end roast) she was told no one came in to cut meat that day then was sold a 4 bone roast which they claimed was the small end. When she dropped it off today for me to prepare I saw it was wrong. If your ad says pre-order for the holidays then why can't your staff handle it? Last year a lady seemed to run the dept and we had no problem. When I tried calling the manager today I was told he was not available. I used to do all my grocery shopping at Meijer but now am frequently greeted with empty shelves and must go to a different store.
deli
I only normally complain if someone was over the top rude. This lady named Deb was at deli register when I approached her about a order I wanted to place. They were not up and running yet because it was very early. She made sure I was aware she was irritated that I needed something when they were not ready for the day yet. I told her it was for the later...
Read full review of Meijerpharmacy
I called at 9:10 am on Friday to request a refill on my daughter RX I spoke with a male and told him what I was looking to do. Once he found the Rx in the system he asked when I would like to pick it up, my answer was do you have it in stock because the last time you'll had to order it? He said yes we have it. So I said okay how about 12 noon he said i...
Read full review of Meijerstaffing
It's the weekend before Christmas and statistically one of the busiest shopping weekends of the year. And yet here I am at 11:30 at night and there is ONE cashier staffed to check out all of the late night shoppers. It's a Friday night and everybody is trying to get last minute shopping done and it shows a complete lack of foresight to not have the appropriate amount of staff to accommodate the increased volume.
Read full review of Meijer and 2 commentspharmacy
I went to the store in Marion Indiana store number 153 i took two prescriptions and presented a coupon from good rx for them the girl that helped me wrote down all the information on the coupon one of them the price was correct and the other they changed me more for it when i got there to pick it up then i contacted good rx and they called the store and they told them that sense i had picked it up they wouldn't reimburse me for it the amount was 10 dollars more and that is not the first time they did that to me you shouldn't take a coupon from good rx some people don't have the money for their meds as it is and then you screw them
smith dairy milk
Why can't the expired milk be pulled from the self? I've seen milk 3to4 days pass the due date still in the door. I know that you have your own label but I still prefer smith brand myself and would like to purchase it where I buy my groceries at. I suppose by leaving the expired product in the door it helps on the morning hole count. Can this please be...
Read full review of Meijertruck driver
The driver of semi 17029 on 12/11/19 cut us off on I 96 whereas my daughter had to lock up her brakes. I have back and shoulder issues and now I'm in severe pain due to this driver. I am in extreme discomfort because of his recklessness.
He does not own the road! He needs to be more aware of other drivers.
I hope you do something about his poor job performance to him.
security
So the security at this store is so creepy. They folow you in to the bathrooms and even will stand outside the changing room that you try on garments I really do not feel safe with some of thepeople that work for you guys and why are they always sweating like they are on some kind of drugs. Store waas not that clean and felt like I was a inconvenience by shopping there but they had enough time to have coffee and talk
Read full review of Meijermeijer asian inspired party pack appetizers
About a week ago I purchased the above named product. Tonight I noticed a Use By date of 09/13/19. Why was it on the shelf past it's expiration date? I'm usually very aware of dates but with the holidays I was too busy. It's not the first time I've found expired food at this location. This particular product had crab Rangoon that wasn't made of crab...but...
Read full review of Meijerdeli
Once again here I stand. 45 minutes and counting waiting in line at the deli. The deli worker is working as hard as she can but like every week they are understaffed on a Sunday. This is such a problem here that customers are leaving and others are talking about how they need to put seating at the deli to wait. I have been shopping here for many years but may start going to Kroger instead.
Read full review of MeijerMeijer Reviews 0
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Overview of Meijer complaint handling
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Meijer Contacts
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Meijer phone numbers+1 (877) 363-4537+1 (877) 363-4537Click up if you have successfully reached Meijer by calling +1 (877) 363-4537 phone number 0 0 users reported that they have successfully reached Meijer by calling +1 (877) 363-4537 phone number Click down if you have unsuccessfully reached Meijer by calling +1 (877) 363-4537 phone number 1 1 users reported that they have UNsuccessfully reached Meijer by calling +1 (877) 363-4537 phone numberCustomer Questions+1 (866) 763-4537+1 (866) 763-4537Click up if you have successfully reached Meijer by calling +1 (866) 763-4537 phone number 0 0 users reported that they have successfully reached Meijer by calling +1 (866) 763-4537 phone number Click down if you have unsuccessfully reached Meijer by calling +1 (866) 763-4537 phone number 0 0 users reported that they have UNsuccessfully reached Meijer by calling +1 (866) 763-4537 phone numberMeijer Private Label Credit Card+1 (866) 789-6041+1 (866) 789-6041Click up if you have successfully reached Meijer by calling +1 (866) 789-6041 phone number 0 0 users reported that they have successfully reached Meijer by calling +1 (866) 789-6041 phone number Click down if you have unsuccessfully reached Meijer by calling +1 (866) 789-6041 phone number 0 0 users reported that they have UNsuccessfully reached Meijer by calling +1 (866) 789-6041 phone numberMeijer Platinum MasterCard877-E-Meijer877-E-MeijerClick up if you have successfully reached Meijer by calling 877-E-Meijer phone number 0 0 users reported that they have successfully reached Meijer by calling 877-E-Meijer phone number Click down if you have unsuccessfully reached Meijer by calling 877-E-Meijer phone number 0 0 users reported that they have UNsuccessfully reached Meijer by calling 877-E-Meijer phone number
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Meijer emailscustomer.feedback@meijer.com100%Confidence score: 100%Supportwebprivacy@meijer.com100%Confidence score: 100%
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Meijer address2929 Walker Ave., NW, Grand Rapids, Minnesota, 49544-9424, United States
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Meijer social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 27, 2024
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