Metro by T-Mobile review: tcl tablet

ASia Afriona On Oct. 10 I entered the metro store on Kekoughtan road in hampton va

I was just browsing and I came across the TCL tablet and saw a great deal on it for I think it was between 49 or 50 dollars and the store clerk or manager ask can she help me with anything and I said yes her name is Lisa Royal so I was told, she ask me did I have phone service with them already and I said no, but I will like to purchase this tablet at that good for 49 bucks. Lisa told me that I could not purchase the tablet without phone service. I said I already have a phone service with another company and I do not wish to purchase a new phone just to get a tablet, can you just sell me the tablet by itself. And she yes I can try to get it for you under my discount at the price on sale for 49 or 50 bucks, She tried to get me the tablet at the same price but could not use her discount because she said she already have too many uses. But she can sell me at the retail price and still get it turned on without the discount and the phone service, so I said ok, then she ask me for my ID and I gave it to her so she can input my information into the computer, she let me know that I had to pay the first month bill that is 10dollars, plus 25 or 30 dollars activation fee which cam out to be 194 dollars along with 159 dollars for the tablet. So while waiting for lisa to input my info. into the computer off my ID so she can activate my tablet, she was inputting her own info into the computer, with a fake name, but wasnt aware that she did all of this until later. My bus came so I didnt have time for her to activate my tablet, so she told me to call her when I get home and she will walk me through the activation process. But when I got home the tablet was already on looks like it had already been activated, so I call lisa anyway and let her know the tablet was already on and I followed the rest of the steps, she told me she was busy and is going to call me back she had an customer in the store. But she never called me back so I called her before closing time but she would not answer. So I called metro so they can finish activating the phone, and one of the reps. said that the tablet was register under someone elses name when I gave them my IMEI number and I said what I gave the clerk my ID and she was supposed to enter my info into the computer, why would she enter another name thats not mine, they researched and found out it was the clerks info that she put my tablet under her name and service, so one of the reps. enter my info. into the computer but they said they could not finished activating my acct. because it was activated under someone elses name so I had them to input mine in they told me I had to go back to the store where I purchased for them to input me in the systen under my name and activate or refund me my full amount if they do not rufund my money. So three days later my phone was service was cutt off, so I call back to the store where I purchased the tablet. to speak with Lisa so she can finish activating my tablet and ask why my service was cut off. Erin let me know that she is no longer working there after she got her big commission check she had split. So I ask him if he can reactivate my service without charging me another acitvation fee, He let me know since she input my acct. under her that he could not activate it, he has to talk to his manager Marcellos Salvino because Lisa input my tablet under her name instead of mine and they have to investigate, I talked to his manager over the phone and he said they will call me back on Tues. Oct 24, and I been calling all day asking when I am goint to get my call from that manager, I keep getting excuses for him by another employee and erin saying that they are going to get in touch with the supervisor on getting back to me about a refund or to turn back on my service without another activation fee. They keep giving me the run around and will not return my calls, I called coporate but they wont speak to me, no one will return my calls. All I want is to reactivate my service, Can someone please call me back at [protected]. Oh by the way they is trying to go pass my 14 day return policy so they wont refund or give me service back.