PC Richard & Son’s earns a 3.8-star rating from 685 reviews, showing that the majority of appliance and electronics shoppers are satisfied with their purchases.
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absolutely horrible - stay away from pc richard & son.
Absolutely HORRIBLE - Stay Away From PC Richard & Son PC Richard & Son has to be the worst. Thier customer service is rude and it seems like they go out of thier way to be rude and un-helpful. I cant believe they are still in business. After my bad experience with them, I started reading reviews and found out everyone says the same thing. Just search the...
Read full review of PC Richard & Son and 1 commenttheir store manager and assistant manager tried very hard to do the right thing but the assistant manager james refused.
Customer Service - store manager customer service Their store manager and assistant manager tried very hard to do the right thing but the assistant manager James refused...When moving my existing TV to put the one in I had purchased from them their movers(to of their sales people)broke the panel...I had 5 different TV repair people say the same thing that...
Read full review of PC Richard & Sonthe salesperson nick s then lectured s about his language. that's my job not some sales jerk's job.
I plan to replace 3 appliances. Paramus Area Bargains features this store almost weekly; so, it was the first place we wanted to check out. I will NEVER buy anything from this store, and I do mean NEVER; if they were the only store around, and do the laundry in a bucket before I would spend any money at p c richard & son. Why, you might ask. First a...
Read full review of PC Richard & SonI actually called the two day to cancel because we saw the same fridge at lowe's for a cheaper price.
I am one frustrated customer! I ordered a fridge from the Paramus location on 1/29. I actually called the two day to cancel because we saw the same fridge at Lowe's for a cheaper price. The person on the phone told me, no ... INSISTED that they would actually be able to meet the price as well as offer free delivery and free old-fridge removal like Lowe'...
Read full review of PC Richard & Son and 1 commentp c richard & son in paramus, I don't like inconsistency.
The showroom is so unappealing, it's no wonder I didn't leave the store with an invoice. They have an array of washers and dryers OUTSIDE in front of the store - their clearance items. The tags on the items were faded because of the sun that you could barely see how much they are. There's a connecting showroom where they have their washers and dryers and...
Read full review of PC Richard & Sonthe salesman joe botros jr. 8246 and appliance manager pat both agreed that that would be fine.
We recently negotiated to purchase three appliances from paramus store for a kitchen remodel. We explained that we would make the purchase, but would not need the items delivered for 4 to 6 weeks. The salesman Joe Botros Jr. 8246 and appliance manager Pat both agreed that that would be fine. I had just opened an equity line of credit and had not yet...
Read full review of PC Richard & Sonplease do not buy major appliances from pc richard & son.
I am unsatisfied with the product that PC Richard & Son sold to me. I purchased a very expensive LG regridgerator a year ago and already the motor went bad. I called to have a service technician fix it and they sent a technition over 4 days later. When the technician arrived, he assessed the problem and ordered the part replacement. For some reason, PC...
Read full review of PC Richard & Sonservice/repair
Never will I buy another thing from that store. I bought my Fisher Paykel washing machine from them a few years ago. I bought the extended repair agreement from them thinking I would get good service. Wrong! Numerous times this machine has needed repair and not once have they ever come and been able to fix it. They always have to order a part and then when it comes in, call me to schedule another service call. What the hell. Two weeks without a washing machine! And every time the service man blames me and tells me I am overloading the machine. [censored]! Things wear out. PC Richards service sucks.
The complaint has been investigated and resolved to the customer’s satisfaction.
my wife and I spent more than $10, 000 on a sub zero refrigerator at the paramus store
Avoid these people like the plague! My bad star rating and doesn't represent my true assessment. My involvement with this company yielded a net negative value - a cost to me. Even a rating of zero would overstate my opinion. My wife and I spent more than $10, 000 on a Sub Zero refrigerator at the Paramus store on 7/30/11. It was delivered two weeks late...
Read full review of PC Richard & Son and 1 commentjoe, nick s,& jea lee. never had contact with anyone here and will absolutely have no reason to shop there again.
The customer service here has to be the worst I've ever run into. I must have walked past 8 people that work here without even one of them even saying hi or if they could help me...sad my wife and I had to get a dishwasher, we weren't in a huge hurry but we were in the market to make a decision for sure. We walked in paramus store, no welcome from the...
Read full review of PC Richard & Sonthere was a promotion for 0% interest for 24 months if I get an p c richard & son credit card managed by ge money.
I bought a 55 TV from p c richard & son. There was a promotion for 0% interest for 24 months if I get an p c richard & son credit card managed by GE Money. I did not receive the card, I did not receive any conditions on that promotion. But I received the interest charge back to the first month after... 6 months. It is the second time I have problems with...
Read full review of PC Richard & Son and 1 commentbest buy - starter is in stock and can be installed 3 days from now.
You were reading a complaint about PC Richards. Filing a new complaint about I went to PC Richard & son in paramus, and the remote car starter I wanted was backordered. I was suppossed to be in the following week and they would call when it came in. Since I didnt hear from them and it was 10 days later, i went to the Paramus store and they claim to have...
Read full review of PC Richard & Sonit also took another 2 weeks just to get my refrigerator
P C Richard ans son took 4 days just to schedule my delivery date. Then when some of my appliances came they didn't deliver the refrigerator. I had to call them for them to tell me it was out of stock. When I bought the appliance 2 weeks prior. It also took another 2 weeks just to get my refrigerator...I finally have everything but I am tired and don't ever want to have to deal with them again. More...
Read full review of PC Richard & SonI bought a tv from joe botros jr. 8246. there was a promotion for 0% interest for 12 months.
I bought a TV from Joe Botros Jr. 8246. There was a promotion for 0% interest for 12 months if I get an P C Richard credit card managed by GE Money. I did not receive the card, I did not receive any conditions on that promotion. But I received the interest charge back to the first month after ... 6 months. It is the second time I have problems with GE...
Read full review of PC Richard & Son and 2 commentsI opened a credit card with joe botros jr. 8246 in dec. 2011 with 0% interest on transfers for one year.
I opened a credit card with Joe Botros Jr. 8246 in Dec. 2011 with 0% interest on transfers for one year. I programed my bank to automatically pay them online every month and the first payment was received and credited correctly by GE's computers. On the very next statement, GE declared that no payment was received in January 2012 and immediately hiked the...
Read full review of PC Richard & SonI wished I read more about this scam credit card before I foolishly signed up for one through p c richard & son
I signed up for a promotion with Joe Botros Jr. 8246 at p c richard & son credit card, 12 months of no interest. Figured out how to make the payments so I wouldn't get charged interest. The promotion ended the ninth. I owed 517.00. It would have been my last payment. I got my bill on the 15. Because I did not pay the 517.00 by the 9th (even though I didn't...
Read full review of PC Richard & SonI wished I read more about this scam credit card before I foolishly signed up for one through p c richard & son.
Signed up for a promotion with Joe Botros Jr. 8246 at p c richard & son credit card, 12 months of no interest. Figured out how to make the payments so I wouldn't get charged interest. The promotion ended the ninth. I owed 517.00. It would have been my last payment. I got my bill on the 15. Because I did not pay the 517.00 by the 9th (even though I didn't...
Read full review of PC Richard & Sonit took so long to get them to respond. p c richard & son service really sucks!
We bought a Samsung LED TV 46" Series 8000 and, after less than a year, some parts on the right side of the screen start growing darker and darker as time goes by. After over a year, the right one third side of the screen is so noticeably darker than the rest of the screen. You can hardly see any details of the picture that happen to fall on the darkened...
Read full review of PC Richard & Son and 1 commentnever buy anything at pc richard & son. their extended warranty is worth nothing.
I bought a display model Bosch gas dryer from PC Richard & Son in Paramus New Jersey., with an additional 4 years warranty. The dryer broke after being in use for two months. I had a technician from Bosch, and from PC Richard come and examine the dryer. They said it is not reparable. I contacted PC Richard & Son, and asked for either a full refund, or...
Read full review of PC Richard & Son and 2 commentssalesman joe botros calls me just as casual and breezy sounding as he says.
Long story short. I purchased a new washer and dryer. The washer didn't work when I got it home. I called my salesman after I called p c richard & son repair center and was told I wouldn't get an appointment for a repair for four days. My salesman Joe Botros Jr. 8246 stated he knew the head of the repair service department, had his phone number and would...
Read full review of PC Richard & SonPC Richard & Son Reviews 0
About PC Richard & Son
Today, PC Richard & Son operates over 60 stores throughout the Northeastern United States, as well as a robust online store at pcrichards.com. The company offers a wide range of products, including televisions, home theater systems, computers, tablets, smartphones, appliances, and more. Customers can shop for products from top brands like Samsung, LG, Sony, Apple, and many others.
One of the things that sets PC Richard & Son apart from other retailers is their commitment to customer service. The company has a team of knowledgeable and friendly sales associates who are always available to help customers find the right products for their needs. Additionally, PC Richard & Son offers a range of services to make shopping easier, including free delivery and installation, financing options, and a price match guarantee.
Overall, PC Richard & Son is a trusted and reliable retailer that has been serving customers for over a century. With a wide selection of products, competitive prices, and exceptional customer service, it's no wonder why so many people choose to shop at PC Richard & Son.
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3. Writing the Title:
- Summarize the main issue with PC Richard & Son in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with the company.
- Mention key areas of concern in your complaint.
- Include relevant information about any transactions you had with the company.
- Describe the nature of the issue clearly.
- Explain any steps you have taken to resolve the problem and the response from the company.
- Share the personal impact of the issue on you.
5. Attaching Supporting Documents:
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- Use the 'Claimed Loss' field to state any financial losses incurred.
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Ensure each step is clearly defined to guide you effectively through the process of filing a complaint against PC Richard & Son on ComplaintsBoard.com.
Overview of PC Richard & Son complaint handling
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PC Richard & Son Contacts
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PC Richard & Son phone numbers+1 (800) 696-2000+1 (800) 696-2000Click up if you have successfully reached PC Richard & Son by calling +1 (800) 696-2000 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (800) 696-2000 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (800) 696-2000 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (800) 696-2000 phone numberCustomer Service+1 (877) 727-1909+1 (877) 727-1909Click up if you have successfully reached PC Richard & Son by calling +1 (877) 727-1909 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (877) 727-1909 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (877) 727-1909 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (877) 727-1909 phone numberCustomer Service+1 (631) 773-4900+1 (631) 773-4900Click up if you have successfully reached PC Richard & Son by calling +1 (631) 773-4900 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 773-4900 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 773-4900 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 773-4900 phone numberHead Office+1 (631) 843-4354+1 (631) 843-4354Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number+1 (631) 843-4544+1 (631) 843-4544Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4544 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4544 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 843-4544 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4544 phone numberMarketing Manager+1 (631) 843-4592+1 (631) 843-4592Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4592 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4592 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 843-4592 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4592 phone numberMarketing Manager+1 (631) 773-4902+1 (631) 773-4902Click up if you have successfully reached PC Richard & Son by calling +1 (631) 773-4902 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 773-4902 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 773-4902 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 773-4902 phone numberMarketing Manager+1 (347) 528-7588+1 (347) 528-7588Click up if you have successfully reached PC Richard & Son by calling +1 (347) 528-7588 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (347) 528-7588 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (347) 528-7588 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (347) 528-7588 phone numberAssistant Manager+1 (631) 843-4509+1 (631) 843-4509Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4509 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4509 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 843-4509 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4509 phone numberMarketing Manager+1 (800) 377-3700+1 (800) 377-3700Click up if you have successfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number
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PC Richard & Son emailssupport@pcrichard.com100%Confidence score: 100%SupportKEVIN.REID@pcrichard.com100%Confidence score: 100%Supportsupport@pcrichard.zendesk.com100%Confidence score: 100%Support
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PC Richard & Son address150 Price Parkway, Farmingdale, New York, 11735, United States
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PC Richard & Son social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 05, 2024 - View all PC Richard & Son contacts
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P.C. Richard is known for selling LEMENS.