PC Richard & Son’s earns a 3.8-star rating from 685 reviews, showing that the majority of appliance and electronics shoppers are satisfied with their purchases.
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and they are very expensive. called jenn air customer care line and they did not care that the same parts continue to break.
Every one of my Jenn Air appliances has something broken and they are only two years old. These are the same parts that had been replaced under the warranty, I called to get prices for replacement parts and for some things one may only order the whole unit, not just the clip. And they are very expensive. Called Jenn Air Customer Care line and they did not care that the same parts continue to break.
Read full review of PC Richard & Sonjames langford manager went ballistic, using screaming at us because he wouldn't honor our discount,
James langford manager went ballistic, using screaming at us because he wouldn't honor our discount, offered to us by another employee joe botros. I took issue with that. And with no provoking, he screamed at the top of his lungs, banning us from his store. I was with my 59 year old partially disabled mother and simply tried to leave the store. He followed...
Read full review of PC Richard & SonI was told by joe botros jr. 8246 that I would be interest free for 6 months,
Be very wary of these people!. They are rip offs of the highest order. I was told by joe botros jr. 8246 that I would be interest free for 6 months, after which my payments would begin to include interest. What they didn't tell me was that all that interest was accruing and that when it kicked in I would be hit by deferred interest in the sum of almost...
Read full review of PC Richard & Sonthe store I was never told that I have pay the full amount back in the promotional periodby joe botros jr. 8246.
I have used pc richard and son's GE credit card to purchase some product twice. when I bought this product from the store I was never told that I have pay the full amount back in the promotional periodby Joe Botros Jr. 8246. I always thought it will the regular finance charge after the promotion expired on sept 2011 which was the billing cycle.. now I am...
Read full review of PC Richard & Son and 1 commentsave your money and please do not buy major appliances from pc richards! you're better off at sears & lowes.
I am unsatisfied with the product that pc richards sold to me. I purchased a very expensive LG regridgerator a year ago and already the motor went bad. I called to have a service technician fix it and they sent a technition over 4 days later. When the technician arrived, he assessed the problem and ordered the part replacement. For some reason, PC richard...
Read full review of PC Richard & Soncraig ruppert, who said that he would give me a $75 credit for the damage.
I immediately stopped the delivery guys and called the store at [protected] and spoke to the manager, Craig Ruppert, who said that he would give me a $75 credit for the damage. While he held the line, I looked at the refrigerator again and more carefully to see if there were other dents and I then asked him for $100 credit because the dents are so bad...
Read full review of PC Richard & SonI always thought p. c. richards had a good reputation, but after reading all.
I always thought P.C.Richards had a good reputation, but after reading all these horror stories about bad customer service online, I'm definitely going to Best Buys for all my future purchases. I'm in the market for a top of the line HDTV and I wanted to check P.C.Richards for prices online.I came across this "open Internet forum"and after reading about...
Read full review of PC Richard & Sonjoe botros jr.8246 told me that I would be interest free for 12 months, after which my payments would begin to include interest.
Be VERY wary of these people! They are RIP OFFS of the highest order. Joe Botros Jr.8246 told me that I would be interest free for 12 months, after which my payments would begin to include interest. What they DIDN'T tell me was that all that interest was accruing and that when it kicked in I would be hit by deferred interest in the sum of almost $2100.00!...
Read full review of PC Richard & Sonjoe botros jr.8246 told me that I would be interest free for 12 months.
Be VERY wary of these people! They are RIP OFFS of the highest order. Joe Botros Jr.8246 told me that I would be interest free for 12 months, after which my payments would begin to include interest. What they DIDN'T tell me was that all that interest was accruing and that when it kicked in I would be hit by deferred interest in the sum of almost $1200.00!...
Read full review of PC Richard & Sonpc richard will not refund or exchange any t. v. over 30&!.in other words they do not return or exchange expensive items. buyer be careful.
I have just purchased a brand new sony hdtv xbr55hx929 series (Four weeks ago) from pc richard on 317 route 17 south in paramus, bergen county, new jersey. Within 2 or 3 days of purchasing the tv it had sound problems, the sound would intermittently go off and on. I called the store and they sent couple of installers to fix it. They did not do anything...
Read full review of PC Richard & Son and 37 commentsp c richard & son would not price match an item I bought from them. they stated that the price match item was for 'black friday'
P C Richard & Son would not price match an item I bought from them. They stated that the price match item was for 'Black Friday' and they will not honor the sale price. I showed them their price match policy that doesn't say any exceptions like 'Black Friday.' I will tell everyone not to shop there.
Read full review of PC Richard & Sonthey cant be trusted. bought frig.11/8 I used my pc card
I had promo for 12, months, they said it was 3.I know it was 12.Now charging me finance charges which they should have not.They cant be trusted.Bought frig.11/8 I used my pc card for th at purpose.12 months no interest.Joe botros Jr.8246 were very rude and felt like they did not believe me.Like I was lying/I will never buy a thin from PC again and I will...
Read full review of PC Richard & Sonp crichard & son
I sent my November payment to GE Money Bank on 4 November 2011. The representatives from GE Money Bank called me, asking for my October payment on 29 Novembe2011. When I told Joe Botros Jr. 8246 them that I had made the payment, they told me to authorize a check for my October payment. I hung up. They called and woke me up on 30 Novembe 2011 (a Sunday) and...
Read full review of PC Richard & SonI complained that I already have a 10yr warranty and this should still be active since the fridge is only 1 year old.
I was so upset that I called the service department to complain again. They were so embarrassed by the mistake, that they said they would give me a new fridge but I would need to purchase a new warranty contract as a result. I complained that I already have a 10yr warranty and this should still be active since the fridge is only 1 year old. They said...
Read full review of PC Richard & SonI am beyond disgusted and I do not want p. c. richard & son to get away with this and I doubt I will be the last! please help?
In Feb 28, 2011, I purchased the Duet Steam Washer and Dryer highly recommended by the P.C. salesman this Sept of 2011. The baren broke and they told me it would be two weeks for the service repair guys to come. They called two days prior to schedule an appointment and said one of the service guys was sick. We had to reschedule for the following week...
Read full review of PC Richard & Sonasked about my extended warranty and they said the supervisor charlie would never offer that and basically called me the liar,
It is now Oct 13th and I have called P.C. Richard to complain and they are in no way trying to accommodate me in any way. I have to take loads of laundry out to get washed (mind you I have two teenaged sons) at the laundry. Matt and I have told this to P.C. Richard and the supervisor of the service dept told me she would give me, at no cost for my hassle, a...
Read full review of PC Richard & Son and 1 comment&. private sales letters buyer beware!!!
Be VERY wary of these people! They are RIP OFFS of the highest order. Joe Botros Jr 8246 told me that I would be interest free for 15 months, after which my payments would begin to include interest. What they DIDN'T tell me was that all that interest was accruing and that when it kicked in I would be hit by deferred interest in the sum of almost $1100.00!...
Read full review of PC Richard & Son and 4 commentsmy husband called nick stavridis 8241 to have someone come look at it and was told that it would take 1 week for someone to come here to look at it!
I purchased a Whirlpool Washing Machine on 9/8/11 and had it delivered on 9/10/11. I purchased it from paramus store because I could have it the next day and my washing machine was broken and I needed one right away (I have 6 people in my house to do laundry for). After completing one load of laundry and trying to run another, the washing machine would not...
Read full review of PC Richard & Son and 1 commenti have an extended warrenty and I called the service number on a friday and they did not respond until tuesday.
The refrigerator died. I had my refrigerator for 2 years and it just stopped working. I have an extended warrenty and I called the service number on a Friday and they did not respond until Tuesday. In the interim I had to throw away hundreds of dollars of good food. I sent your company a letter and it has been a month and the company has yet to respond. I...
Read full review of PC Richard & Sonthe sleazy salesman joe botros jr. 8246 convinced me to purchase a tv, saying that the price was only $50 more than the store paid for it,
I should have known better, but I let a coworker talk me into going to pc richards. She thought we could get a better deal in the store. Wrong! The sleazy salesman joe botros jr. 8246 convinced me to purchase a tv, saying that the price was only $50 more than the store paid for it, great tv, etc. But it sells on almost every other store (Amazon.com, best...
Read full review of PC Richard & SonPC Richard & Son Reviews 0
About PC Richard & Son
Today, PC Richard & Son operates over 60 stores throughout the Northeastern United States, as well as a robust online store at pcrichards.com. The company offers a wide range of products, including televisions, home theater systems, computers, tablets, smartphones, appliances, and more. Customers can shop for products from top brands like Samsung, LG, Sony, Apple, and many others.
One of the things that sets PC Richard & Son apart from other retailers is their commitment to customer service. The company has a team of knowledgeable and friendly sales associates who are always available to help customers find the right products for their needs. Additionally, PC Richard & Son offers a range of services to make shopping easier, including free delivery and installation, financing options, and a price match guarantee.
Overall, PC Richard & Son is a trusted and reliable retailer that has been serving customers for over a century. With a wide selection of products, competitive prices, and exceptional customer service, it's no wonder why so many people choose to shop at PC Richard & Son.
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1. Log in or Create an Account:
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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue with PC Richard & Son in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with the company.
- Mention key areas of concern in your complaint.
- Include relevant information about any transactions you had with the company.
- Describe the nature of the issue clearly.
- Explain any steps you have taken to resolve the problem and the response from the company.
- Share the personal impact of the issue on you.
5. Attaching Supporting Documents:
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- Use the 'Claimed Loss' field to state any financial losses incurred.
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Ensure each step is clearly defined to guide you effectively through the process of filing a complaint against PC Richard & Son on ComplaintsBoard.com.
Overview of PC Richard & Son complaint handling
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PC Richard & Son Contacts
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PC Richard & Son phone numbers+1 (800) 696-2000+1 (800) 696-2000Click up if you have successfully reached PC Richard & Son by calling +1 (800) 696-2000 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (800) 696-2000 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (800) 696-2000 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (800) 696-2000 phone numberCustomer Service+1 (877) 727-1909+1 (877) 727-1909Click up if you have successfully reached PC Richard & Son by calling +1 (877) 727-1909 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (877) 727-1909 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (877) 727-1909 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (877) 727-1909 phone numberCustomer Service+1 (631) 773-4900+1 (631) 773-4900Click up if you have successfully reached PC Richard & Son by calling +1 (631) 773-4900 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 773-4900 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 773-4900 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 773-4900 phone numberHead Office+1 (631) 843-4354+1 (631) 843-4354Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4354 phone number+1 (631) 843-4544+1 (631) 843-4544Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4544 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4544 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 843-4544 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4544 phone numberMarketing Manager+1 (631) 843-4592+1 (631) 843-4592Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4592 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4592 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 843-4592 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4592 phone numberMarketing Manager+1 (631) 773-4902+1 (631) 773-4902Click up if you have successfully reached PC Richard & Son by calling +1 (631) 773-4902 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 773-4902 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 773-4902 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 773-4902 phone numberMarketing Manager+1 (347) 528-7588+1 (347) 528-7588Click up if you have successfully reached PC Richard & Son by calling +1 (347) 528-7588 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (347) 528-7588 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (347) 528-7588 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (347) 528-7588 phone numberAssistant Manager+1 (631) 843-4509+1 (631) 843-4509Click up if you have successfully reached PC Richard & Son by calling +1 (631) 843-4509 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (631) 843-4509 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (631) 843-4509 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (631) 843-4509 phone numberMarketing Manager+1 (800) 377-3700+1 (800) 377-3700Click up if you have successfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number 0 0 users reported that they have successfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number Click down if you have unsuccessfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number 0 0 users reported that they have UNsuccessfully reached PC Richard & Son by calling +1 (800) 377-3700 phone number
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PC Richard & Son emailssupport@pcrichard.com100%Confidence score: 100%SupportKEVIN.REID@pcrichard.com100%Confidence score: 100%Supportsupport@pcrichard.zendesk.com100%Confidence score: 100%Support
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PC Richard & Son address150 Price Parkway, Farmingdale, New York, 11735, United States
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PC Richard & Son social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 05, 2024
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