Playtika
Reviews and Complaints

I cannot comment on the bingo blitz Facebook page or reply to a message, there is no button to contact them on messenger either. This happened within the last few days. I have not commented on the page for at least 6 months. I believe this is unfair and their is no explanation as to why I cannot comment or reply.

Date of incident is May 15, 2022 1:50pm was having trouble withhof always making me refresh. Austin told me to clear my cookies and now I cant get into the games at all. I have 14 billion points and I cant use them. can you please straighten this out for me? My email address is [protected]@frontiernet.net. I have no work ticket this just happened and I cant get into house of fun to get awork ticket

Well, I hope no one downloads this unsupported game as they do not honour massive win amounts of $499,500,500,999.500 of which I supplied them a photo of. Ticket no: INC20408844 dated 30-4-22. On 3-5-22 I was informed by Customer Support that issue had been resolved and that Tech Team would send me an email soon and to have patience! as of yesterday 9-5-22 had heard nothing so went to customer service once again to follow up. They responded (NOT Tech Team) that I would not be paid the above as was a visual pop-up not a win. I do not believe that because it would not have said: 'Congratulations you win $above in 10 free spins' - it would have said 'you could have won in 10 free spins $above.

I have tried to contact Bingo Blitz multiple times and all I get is an automated "we will be in contact with you as soon as possible" email. I have tried to message on Facebook and have posted on their Facebook timeline all with no results. They have charged me for Bingo Blitz Plus without my permission. I cannot find any receipt, nor any way to cancel this from happening again. I have followed every single step they have posted to figure this out and I do not know how they have charged me because I did not sign up for this feature. Absolutely terrible company. My only option is to call them on fraud and cancel my credit card which is a huge inconvenience to me and just not fair. This company should be held responsible for all of their scams.

June’s Journey is being turned into a gambling game, not what we signed up for. Bushes used to yield diamonds, now you spend coins to gift a bush that will give lower value than the coins spent. Long time players have teams set up with bush rotations that used to gift diamonds, now it’s a crap shoot what the bushes yield. Bushgate is real!

02.05.2022 i have had 20 million chips on my account in 10:30 am, two minutes later I log in to my poker heat app an all i have is 86 000 chips. I wrote to playtika resolution center but offcourse nothing happened.

I am a player from Germany, in game name ... ( 3 dots).

i sent an email to [protected]@playtika.com due to purchases been made without my consent by an underage person on the 15-4-22 total of £74.87 i asked for the account to be blocked and refunds to be done,ive had no reply,today 27-4-22 i see 3 more purchases done totaling £61.47 please block this account and refund all purchases from the 15-4-22 my name isnt even john which the account is using and nor are the payment cards been used

sean fitzpatrick

account id to be blocked [protected]

Contacted support so much i've been trying to explain what is the problem but all of them just kept on insisting that there's nothing wrong.

Please can someone who has a knowledge of how highlight mystery works please please im asking for that someone so you can understand what im trying to explain.

Im planning on quitinf sloto after 8-9yrs of playing. But i wanted to report this problem to the one that really knows that game!

2PHOTOS INSERTED TO SHOW YOU WHAT IS THE PROBLEM.

The second photo is an example to show yoy how that game booster plays(TAKE NOTE PAID SPIN)

Please please does this nothing wrong to you?!

On April 6, 2022 my Facebook account was hacked, the password changed & I'm locked out of my account. I used to play WSOP through Facebook & now I can not log into the game. I'm asking for help to restore my WSOP account. Thank you

Can you please let me know what more information you need to investigate my complaint. Thx

The account that took over my account goes by the name Ric Vander. My name is Nicholas Smirnov & I used MadRussian as my WSOP moniker

I am was/am a diamond player with over 39 trillion points. Playing one day and suddenly nothing, back to stage 1. Contacted customer service and they told me it was because I was playing via Facebook and delete and blah, blah, blah.. I do not even have Facebook on the device I play on, explained to them that this is not so. They insisted I was. I have lost over 36 hours of dice rolls, collecting hourly monies and probably VIP status. I have spent a lot of money on this game and am ready to report it to internet sources. Disgusting customer service.

I was playing bingo blitz at 12:14 pacific time,on tuesaday April 5 2022. I was playing in the Hanoi room. I clicked my bingo cards at 9 seconds to recieve my Hanoi Tower.

I bingoed on the card that had my Hanoi Tower and was happy to kmow that i has completed the Hanoi Room. Then Your servers kicked me out of the Hanoi room and I lost 60 credits and i lost mt hanoi tower.

Please re emburse both please my 60 credits and give me my Hanoi Tower please snd thank you

Look my slotamaina today I received my slot cards and my level up didn't move all night I playing big and small but nothing moved and I sick and tired of never getting any thing off the game and because I never my slot cards I going to miss out on my wild card it [censored] you pay money and get nothing back

On 15th March 22 - Apple order ID MXFZJ62QY8, Document No. [protected]

I ordered approx 104billion coins on a sale offer. I was billed by Apple $38.99 but did not receive the coins. I have been unable to find a way of contacting Slotomania direct, so most grateful if you could arrange for transfer of the coins or a refund. thanks, John Davis Email: [protected]@bigpond.com

Please : I have tried to download the Apple invoice via Jpeg but not sure if it downloaded.

This game allows teams to cheat. As a result of this, non-cheating players are spending hard earned money in trying to compete with these teams without knowledge they are cheating. There is no chance for a non cheating team to win under these conditions. It also makes me wonder if this company is also part of these “made-up” teams in order to win and encourage regular folks to spend money for coins, diamonds and so on.

Im requesting a refund for purchases from the 7th of February to the 22nd of February. I have 3 children under the ages of 7 and they have managed to spend over £1000. I had a spending budget on the account of £5 and they have managed to spend all the money we have. I requested 36 refunds with Google and they have been rejected I'm hoping you will refund these as I'm a single parent and no money to pay my bills or buy food. I have not authorised these payments and I myself have not received the goods and my children aren't aware of money. One of my children is autistic and doesn't understand. £400 of that money is his disability benefit to provide care for him. Emails go unanswered.

Please help with this matter

I have already contacted support through the app with no response at all.

When no one bothered responding to my message to support from within the app, I then went to the App Store and left a 1 star review with all the details of what happened to my account. I want this resolved - I’m beyond frustrated and angry.

Last night when I logged off I had right at 10 million chips!

This morning I log on and had literally only 20 thousand!

Where did my chips go?!

I earned those the hard way! I didn’t purchase anything - I’ve never made a purchase. Like I said I earned those chips by playing cash games (Holdem).

I’m extremely annoyed, and would like my chips back. Y’all should be able to see my account somehow and see why my chips are gone! No one has access to my phone, so don’t make assumptions about someone else playing on my account.

I shouldn’t have had to waste my entire morning contacting support, then writing a review on the App Store, then sending an email to your support email (that y’all misspelt in your response to peoples comments on the App Store) - spent more time finding the correct email for y’all - and now I’m on this site. Literally all morning. This is unacceptable.

I would like a response, and for my account to be credited for all the chips that mysteriously disappeared overnight.

While I am playing WSOP which I have been playing for many years all of a sudden my Android shuts off in the middle of the game and then I get returned back to the lobby that I took too long why are you disconnecting me so many times I don't understand my Gmail account is lovedance.[protected]@gmail.com there has to be a reasonable explanation I have plenty of power so I'm not in a desolate area please try and help me

About 3 weeks ago I had a problem with the app freezing up and folding my cards in the middle of hands, still doing it but not as bad. It's not my internet connection as they try to say it's done it using wi-fi and cell service and pro are constantly complaining about the same issue in chat and on Facebook, anyway it done this many times but I only wanted one of the wins I should've gotten I had 25 billion coins in and the pot size was 150 billion but after they reviewed it they pretty much called me a liar even though I had spent over 2k real dollars in two weeks but yeah I'm gonna lie about fake money🙄. I even said I'd settle for half the amount and didn't even receive a response. It took me 2 weeks to even get any kind of support response to begin with I never got an answer as to why that was.

I passed two milestones (numbers 2 and 3) on the binge bar but it stayed locked and I did not receive any points from such. Is this an issue that can be fixed from your end? It is difficult to reach these milestones and I would like my reward.

You are money scammers. More spent, more loose. You set up winning percentage so low so no one can play for couple hours even I spent hundreds dollars. 3 years ago Casino was very good game for some money, now you want hundreds dollars for nothing. Your greedy will destroy you. Anyway I am going contact my bank to stop all payments what I did to you for scamming because no one can reach any goals on your casino except to spend thousands dollars. Shame on you.