Real Canadian Superstore
Reviews and Complaints

I do most all my shopping at at superstore in Winkler Manitoba, was there on Tuesday April 13, 2021 . Announcements were constant about all patrons have to wear masks, but alot of people there just ignored and did not have one on or wore it on there chin. At the checkout we waited for the person in front to bag their stuff and step away before we moved to the bagging area, as we are bagging our groceries the cashier send down the next persons groceries and that person is now standing right beside us with her mask on her chin. I said excuse me to the cashier and said aren't you suppose to wait until we are done before sending down the next order, she mumbled something, and i said what about distancing, cashier said well I will stop if you want, to which i said its kinda late she is standing right here, the cashier then said well its not my fault then told me if i feel uncomfortable then i can bag my groceries at the next til, then kept on sending the other persons order down the conveyor. I was livad by that remark and decided to just walk away rather than start a scene. It was not busy at all so there was no reason to rush the orders down

Superstore in Spruce Grove, Alberta is allowing customers to shop without wearing a mask that protects against COVID-19.
When I approached the lady cashier to ask why security wasn't requesting the group of 6 people whom where shopping without a mask, she became indifferent and rude.
I don't understand why Superstore would allow these narcissistic shoppers to do be in the store to the determinant of everyone else.
Superstores attitude seems to cater to the people whom want to do as they please and go against the rules and regulations that this province has set forth to protect everyone, not just a selected few.
I will not shop at Superstore until I can be assured that Loblaws is serious about this pandemic and take appropriate action.

The bread you sell in the unsliced 4 pack has gotten smaller and smaller It's just not worth buying anymore. We used to think it was the best bread. 11 years plus we've been buying it. Now we think we will be looking for other options I'm not sure the reason for making such small loaves now. They used to be nice and big and fluffy. Now they are small dense and heavy

I went into the Superstore today on Argentia Road. I chose the self checkout to pay for my groceries. I needed help to enter a discounted item and looked around for help. I couldn't see anyone. I waited but no one came. The man across from me was looking for help too. I called over to the woman at the first cash register and she acknowledged that I needed help and paged for Janine or Jeanne. I saw a redhaired woman go to the woman who paged and she yelled that nobody needs help and not to page her. I called over to the woman and said I needed help. She was rude and abrupt with me too. I explained to her that the man across from me needed help as well but he left the store and the items were sitting at the station. Does the Superstore condone such behavior from employees? I was appalled by the awful treatment and behavior of such an employee and will not shop there again.

Regards,
A Very Dissatisfied Customer
Mary Louise Rothschild

You could win [protected] pts to fill out survey. I started to fill survey and I did not like the questions beyond household income. What does this have to do with my grocery experience . I did enjoy a good part of my shopping but there are some items I could not get for they had noun.

On March 3/21 I was in the Superstore at 11541 Kingsway NW in Edmonton. While I was shopping there was a gentleman in the store mocking the fact that he was not wearing a mask. I went to a cashier to ask something be done, and I was told to go to customer service. At customer services I spoke to a woman who's name was Donna, she told me she would tell the store manager. The person without a mask went thru the till, and very slowly packed his groceries. No manager came to me or the individual that was breaking the law by not wearing a mask. I asked for the managers name and number. I called the manager Tony, and was told rudely, that he was aware of the person, and when the person entered the store he was offered a mask and he refused. He said it was the stores policy to not enforce wearing a mask. Wearing masks is the law, and not an option. I am sure if this person was shop lifting something would have been done. You are allowing an individual to possibly infect others. I brought a 90 year old woman with me to get her groceries that day. Many grocery and retail stores, big and small, enforce mask wearing. I expect Superstore to abide by the law. I would like a response at your earliest convenience.
Thank you
Cathy Taskey
[protected]@shaw.ca
[protected]

had acouple cans they where all in pieces and gross 284 ml w42 bbma202260/420001017that was gross i do buy all time these are little oranges they should a little nicer then what i had

Hello,
I live in Newmarket and do most of my shopping at no frills and supercenter.
I get the social distance, I understand wearing a mask, and Sanitization. But...
When you pay a person to do a job. That means they should comply with their job description.
We need grocery staff watching each person coming into the store by social distancing, and sanitizing. But...
Since when do you pay staff to be on their cell phone? This jobs deals with the public. I understand if you are not dealing with the public
But...
Getting pay threw your job to activity be on your phone while watching people coming into the store and really doing nothing.
It amazes me that no managers who mange all these grocery stores doesn't say or do anything.
Getting paid at a job to play on your phone.
Can I get a job like that?
It's your
fault as owners, not addressing this matter. Unreal
Kim