Taco Bell’s earns a 1.1-star rating from 2483 reviews, showing that the majority of fast food enthusiasts are dissatisfied with their meals.
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Wrong order twice and rude manage
Hello
I was at Taco Bell tonight and ordered dinner for my family. In the order i placed 2 burritos w/ beef, rice, lettuce, tomato, cheese and sour cream NOTHING ELSE on it NO RED SAUCE BEANS OR ONIONS.Then another one the same except without tomatoes. So 3 special ordered …. When I got home all 3 had red sauce and onions. I drove back to the store and complained. I spoke with the manager she said thats what i got i told her that this was NOT what i ordered. She took my order again and supposedly remade them. When i got home they ALL had red sauce 1 had no tomatoes. The other 2 both had red sauce and onions. When i called the store this time she said she watched them being made and they didn’t have that on there. She (the manager) proceeded to get rude and say just bring them back and getting argumentative. At this point i did not feel comfortable getting any food from there with the attitude of your manager.
Claimed loss: 11/04/2023 approximately 8pm and 8:45 pm
Desired outcome: Credit
Service of food
Taco Bell 039849, San Jacinto, CA 92583 Order 110869 Dt: 7/3/2022 3:52 PM Cashier: Enrique D
Taco Bell 039849, San Jacinto, CA 92583 Order 130953 Dt:11/3/2023 4:13 PM Cashier: Shadymin W
Requested the order for NO MEAT or CHICKEN but only VEGETARIAN with BEANS
The order was served on 7/3/22 with BEEF and no VEGETARIAN as requested - Bill Amount $9.09
The order was served on 11/3/23 (1) MEXICAN PIZZA with BEEF - Bill Amount $26.25
(3) Crnchy Tac Sup with Vegetables, in replacement of BEEF, but without BEANS
Will not go to this Taco Bell in future and will ask others to follow.
Customer service
Store says close at 1AM. We (group of 10. 4 separate vehicles)walk to the door. The lady says dine in closed but the drive through is open. So we get in our vehicles go to the drive through and they only take 1 of our “groups” vehicles order. We get to order. They laugh and say sorry we are closed when they just told us 1 MINUTE prior that the drive through was open. Very unprofessional. They saw ALL 10 OF US! and only take 1 PERSONS order (he was driving solo) and laugh about it. We was IRATE. LOOK back on the cameras. You’ll see
Food was missing and the food I received was incorrect.
I placed an order on the Taco Bell app on Saturday night: 10-28-2023. My order number is: 904479 Total I was charged: $15.71 When I pulled up to the window to pick up my order I looked in the bag to check my order and was told that they were out of: Black beans, rice, nacho cheese and lettuce! Really? I also paid for a side of guacamole and never received...
Shortage on order
I went thru the drive thru at Taco Bell 020784, 8433 Sierra College Blvd in Granite Bay, CA today, 10/24/2023, and upon arrival at my destination 6 miles away (round trip), I noticed that I was short one chzy been and rice burrito. I paid for 3, but received only 2. My order number is/was 96f427 and the cashier was Luke A.
With the price of gas, it was not in my favor to return to the location to complain so I figured I would call to speak to a manager, but no one would answer the phone. I also tried calling the company at [protected], but no one answered that phone either. I would appreciate some compensation for this inconvenience.
My name is Francis Patronaggio, 6505 Swallowsview Ct, Rocklin, CA, 95677. My phone number is [protected] and email is [protected]@yahoo.com
Desired outcome: some kind of compensation.
Food and employees
First I would like to say that I really don’t like to complain but i think corporate should know how things are going in their restaurants.First off I went into the Taco Bell in Virginia Beach on Virginia Beach Blvd. right next to BJ’s wholesale club.order.My order was # 277 on 10/22/2023 at 8:20pm.From the time I walked in and ordered my food until the...
Read full review of Taco BellThe entire building!
The store is disgustingly dirty - floors, tables, windows, bathrooms, doors. PLEASE have them do something! When it first opened u, it was always clean. What happened? If they don’t have enough help for the lobby, then close it. We like Taco Bell, but please encourage employees to clean, even if they can only clean 1-2 tables at a time. Go to drive through only. I hope the health department doesn’t come in.
Read full review of Taco BellYour employees at Taco Bell located by Swagrass Mall, Sunrise, FL
I went to get the some Nacho fries with my daughter at Taco Bell located by Sawgrass Mall, Sunrise, Florida. I was in my car of 2 minutes and since no body was acknowleding so I just honked once to make sure some one can hear me, Just so you know there were no cars ahead of me, right after I honked somebody answered and took the order, I went to the window...
Read full review of Taco BellHard shell tacos
I recently went to the Taco Bell on Rollins Rd in Round Lake Beach and again was disappointed. Every time I go to Taco Bell and get the Hard Shell tacos by the time I get them home to eat them the bottom of the shell is soggy and falling apart. The shell is moist and sticks to the wrapping and when trying to remove the taco from the wrapping it falls apart.
Read full review of Taco BellOverall order is not at all proper
Today (10/08/2023), we went to 512 Haddonfield Rd, Cherry Hill, NJ 08002, Taco Bell to get our dinner. We are the regular customer to this Taco Bell. Before and all they used to give us good food and warm food but this time the people who are working there are very careless in their service and the food we got was very cold and we couldnt even eat that. We went and asked the people inside who are serving about our order, they didnt even respond properly to us. The contents inside each and every order was very very less. The money we spent where we liked to eat gone total waste.
As a customer what will we expect from all the shops? The quality and the quantity they provide, the good response and mainly the warm and hot food. But we are very very disappointed today.
Please they have to improve moving forward in all the aspects.
Desired outcome: We want the refund for the amount we spent today. Have attached the bill for which we have ordered today.
Who are you to tell me to return the food? What the hell service is from Taco Bell? They should be ashamed to do the service like this by not satisfying the customers what they want. Without even having the proper reviews they are like this. Worstest review Taco Bell has. They must close the shop forever.
refund on two orders not received
i have sent an email after waiting months on two orders refunds. I filled out all the questions asked in the email. I have yet to receive my refunds for two orders, and have decided to no longer order Taco Bell until two refunds are received. This is getting to the point I would like to contact the legal department about my $83. The orders were $41 and $42, two separate orders. All of the information needed for this was provided to taco bell customer service weeks ago, for my email address of: [protected]@gmail.com. Please reach out about my refund. Thanks!
Desired outcome: two refunds for two seperate orders. total for both about $83!
Taco party pack and nacho deluxe box
Dear Management: I purchased a Taco party pack as well as a Nacho fries deluxe box on 10/4/23 at 4:41 p.m. from Taco Bell, 031960, 100 E Broadway, Monona WI 53716. It was for a party we were having for the kids. When I got home, the tacos were only filled with about a spoonful of food and same with the party pack. The kids were hungry and ate them...
Read full review of Taco BellIncorrect order & awful quality of food & customer service
10/01/23 @ 4:12:47 pm order 350052 Taco Bell 1475 w. Main St. Livingston, TN 38570 Awful, Awful experience & this was the final of all finals. It was already sooooo bad that not I nor my other 3 family members would eat here we literally would just starve if this was only place to eat. But my very young son loves the tacos just no lettuce on them...
Read full review of Taco Bellqualitty of food
09/29/2023
Last night 09/28/2023 I placed a Taco Bell delivery order through Doordash, The food was some of the worst I have ever had, not just stone cold but the tacos were soggy they completely felt a part and had to be eaten with a fork. They tasted like they may have been left over from earlier in the day or maybe the day before, they were discussing. One thing is for sure, not that Taco Bell will care, I will never eat at a Taco Bell again as long as I live. The quality of the food coming out of the Dunkirk, MD store is so bad I can't find words that would do justice to the honorableness food being served. What I got for my $38 was garbage.
William German
[protected]@live.com
Desired outcome: A refund would be nice, But I know that will never happen
Employee - lack of legally following an ordered wage garnishment
I won a lawsuit against a Taco Bell manager. Her name is Charolette (Char) Graves. She did not pay any of the amount I was awarded. I then had her and the Taco Bell at which she works served with wage garnishment papers. The garnishment was to go into effect within 30 days of the papers being served. It has been over three months and nothing…no help from...
Read full review of Taco BellEmployees
9/28/2023 1:30pm on West Kingshighway location. Construction going on at this location. Sign out front says Drive Thru Open. Cars line up at the drive thru and on the speaker the employee says not taking orders at this time over and over again. I suggested to maybe put a sign out or cone in the dt line so cars will not line up if they are not taking order...
Read full review of Taco BellRude employees
My daughter and I went to the Oakdale, MM location on Sunday 9/24/23 at 1:30pm. I asked for a few tables to get cleaned off as they were all dirty. The Africana American woman with braids acted as if it was beneath her. She sent out a girl with many piercings and colored redish hair, I thanked her for coming out, she rolled her eyes at me. Then those 2...
Read full review of Taco BellTwo beefy melt burritos and two soft shell taco's
On September 23rd 2023 at 1:44 am, I came through the drive thru Taco Bell store number 029060. 5201 Bobby Hicks Highway Gray, Tn 37615. I ordered two beefy burritos and two soft shell taco's no lettuce. Cashier taking orders was so rude hateful disrespectful. When I got home my husband and I were sitting down to eat. I opened my beefy melt Burrito. And...
Read full review of Taco BellFood to go
Have been to the Taco Bell drive through on Washington in Palm Desert at least three times in the last month. Each time return home and open the food items, am consistently disappointed. The items appear as if a third-grader prepared the food. No thought or quality consistency apparent at all. Worse, the items tasted as they looked... Awful. Am not sure how...
Read full review of Taco BellKelso Washington/Taco Bell
I am a Door Dash employee; I came through the drive thru on 9/16/2023 at 10:30 p.m. to pick up an order for 111 items. The order was 90% sauce packets and the two young girls who were working were being very unprofessional and you could hear them talking about the order through the back door it was so loud. I asked them if I could make a order for two...
Read full review of Taco BellTaco Bell Reviews 0
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About Taco Bell
The menu at Taco Bell features a variety of items, including tacos, burritos, quesadillas, nachos, and more. Customers can choose from a range of fillings, such as seasoned beef, chicken, steak, and vegetarian options like black beans and potatoes. The restaurant also offers a variety of sauces and toppings, allowing customers to customize their meals to their liking.
In addition to its traditional menu items, Taco Bell is also known for its innovative and creative limited-time offerings. These items often feature unique flavor combinations and are designed to appeal to a younger, more adventurous demographic. Some recent examples include the Nacho Fries, the Naked Chicken Chalupa, and the Doritos Locos Tacos.
Taco Bell has also made a name for itself in the fast-food industry by embracing technology and social media. The restaurant has a strong presence on platforms like Twitter, Instagram, and Snapchat, and has even launched its own mobile app. This app allows customers to order and pay for their meals ahead of time, skip the line, and earn rewards for their purchases.
Overall, Taco Bell is a beloved fast-food chain that has built a loyal following over the years. With its affordable prices, tasty menu items, and innovative marketing strategies, it's no wonder that Taco Bell continues to be a popular choice for fast-food lovers around the world.
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Overview of Taco Bell complaint handling
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Taco Bell Contacts
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Taco Bell phone numbers+1 (949) 863-4000+1 (949) 863-4000Click up if you have successfully reached Taco Bell by calling +1 (949) 863-4000 phone number 0 0 users reported that they have successfully reached Taco Bell by calling +1 (949) 863-4000 phone number Click down if you have unsuccessfully reached Taco Bell by calling +1 (949) 863-4000 phone number 2 2 users reported that they have UNsuccessfully reached Taco Bell by calling +1 (949) 863-4000 phone number+1 (949) 863-4500+1 (949) 863-4500Click up if you have successfully reached Taco Bell by calling +1 (949) 863-4500 phone number 0 0 users reported that they have successfully reached Taco Bell by calling +1 (949) 863-4500 phone number Click down if you have unsuccessfully reached Taco Bell by calling +1 (949) 863-4500 phone number 1 1 users reported that they have UNsuccessfully reached Taco Bell by calling +1 (949) 863-4500 phone number+1 (651) 457-1855+1 (651) 457-1855Click up if you have successfully reached Taco Bell by calling +1 (651) 457-1855 phone number 0 0 users reported that they have successfully reached Taco Bell by calling +1 (651) 457-1855 phone number Click down if you have unsuccessfully reached Taco Bell by calling +1 (651) 457-1855 phone number 0 0 users reported that they have UNsuccessfully reached Taco Bell by calling +1 (651) 457-1855 phone numberManager+1 (949) 863-3915+1 (949) 863-3915Click up if you have successfully reached Taco Bell by calling +1 (949) 863-3915 phone number 0 0 users reported that they have successfully reached Taco Bell by calling +1 (949) 863-3915 phone number Click down if you have unsuccessfully reached Taco Bell by calling +1 (949) 863-3915 phone number 0 0 users reported that they have UNsuccessfully reached Taco Bell by calling +1 (949) 863-3915 phone numberLicensing Agent
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Taco Bell emailstbmobileappteam@yum.com100%Confidence score: 100%Supportmedia@tacobell.com92%Confidence score: 92%Communication
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Taco Bell address1 Glen Bell Way, Irvine, Pennsylvania, 92618, United States
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Taco Bell social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 02, 2024
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