Takealot review: False advertised product

I bought a beautiful 4-in-1 Baby walking ring for my almost 2 year old baby just before Christmas. It was advertised as being for the age of up to 36 months (3years).

My office assisted in assembling it for me, I went on holiday,came back&wanted to use it, only to realize baby is too tall for it. Being advertised for up to 36months, I then had to wait for someone to adjust it for me, only to find out it can't be adjusted. I logged a return, it was collected. I then got notified it was declined. I explained i bought it according to what was advertised (for up to 36months), and that my son has developmental delays&can only now sit,and needs a walker now to find his balance and learn to walk. I never received a response, and the walker was delivered back to me today without even being notified that it was being returned today.

When I went in to look at the advertisement on Takealot app, I saw they have taken the "up to 36months" part out completely.

I now sit with a R1000 walking ring i can't use, while I desperately need one for my son&don't have the money to buy.

If I resell it, I won't get my money spent back. I purchased this much needed item out of my December bonus.

My son undergoes weekly therapy sessions to assist in his development, and Takealot has now really put a stop on what I need to do at home.

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