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This is now the 3rd time in a row that I ordered items and wait for a long time for delivery, just to find some of the items get cancelled and the rest of the order is going to take another 2 weeks to deliver! This last time I ordered a couple of sets of different Christmas lights. Expexted delivery date was 19 Dec, which is already 10 days after the order date. I checked everyday, hoping that it might be delivered sooner, only to find yesterday that it is only going to be delivered by 30 Dec 23! I am beyond furious, Takelot you are such a BIG dissapointment! I cannot find these items in any store anymore, as they are sold out everywhere! Who wants Christmas lights after Christmas?! I phoned customer service as always in the past, you can never speak to a supervisor or a manager, as strange enough they are always busy on another call. AND they NEVER call you back on the no you leave with the consultants. A LOT of people I know is complaining about you. Your service has detiorated to a point of no return. SA its time we support another online store, as Takelot failed its customers and are no longer interested in providing us with decent customer service as in the past!
Desired outcome: This company must deliver the items they advertise and on the time as given when the items are ordered. I want all the items I ordered and on time as was indicated on the website.
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