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Bonus money deducted
Today is 28april and over 100$ was deducted from my account,[protected].
When i asked, they said i had some type of connection with guy whose name is in screenshot and i dont even know if they have right to send me their maybe customer's name, they told me i violated 1acc per ip rule, which i never did for 1years of playing on 1xbet daily, never ever. I go to gym and use public transport, which comes with public wifi networks, maybe some other guy used network too, i mean everyone do use gym and public wifis, so maybe they thought i was some type of person who is connected to multi accounts and deducted my money from my account which is so not right, i can never use any bonus on 1xbet from now on, which is joke from the multimillionaire bookie.
Desired outcome: Get deducted money back and give me access to bonuses.
This complaint has been resolved automatically due to user's inactivity.
1xbet
Block apeal problem , if you lose you are a good costumer and if you win you are a bad costumer , i picked 11football games from my country and put 30 usd on them and they won 3813 usd and when i tried to withdrawal the blocked me and asking for stuff that i didn't use like e-wallet wich i never used ,I've used only crypto, ig this is the way to scam people asking for unnecessary information and documents and reply late ( once every 3 days)
Desired outcome: I want to get my winnings
Id [protected]
Blocking apeal
Still not resolved
I Won 11 games and then when i tried to withdraw 1xbet blocked me and replying to me once every 3 days , while the process could be faster ,
This happened in 14/04/2023
This complaint has been resolved automatically due to user's inactivity.
Deposit problem
Hello
I usually Deposit my account using "Fast Nagad" service as because it is automatic and Instant.But today when I made my deposit using this method my balance was deducted from my account but I didnt got my deposit.So I contacted with support and sent emails.But no response from any one of them.Now I am seeing the FAST Nagad option is removed from deposit page.If it isnt resolved today then I have to contact with Payment customer care and make a dispute for this payment
Here are my details:
Gaming ID: [protected]
Nagad Number used to deposit: "It will be given after response from 1xbet"
Fast Nagad Merchant Name: Hyatt Trading
Amount: 2000 BDT
Transaction ID: 71UMSTOH
Date and time: 17/4/2023 at 6:32 PM
Proof of Payment
Desired outcome: Give deposit on my account ASAP.
Contacted via Chat support of 1xbet and payment system company by myself.
Casino technical problems winnings not received
I am writing to report an issue that I encountered while playing Lighting Baccarat on your casino platform on 26-04-2023. When I tried to place a bet, I received a message saying that my bet was not accepted at that moment. However, I won the round and was not given my winnings. Additionally, the amount that I had bet was deducted from my wallet balance.
I immediately contacted the casino live support team to report this problem. After investigating my account, they found some irregularities and created a ticket with the number SD-3052971 to resolve the issue. Although they informed me that the issue had been resolved, I have still not received my winnings.
My 1xbet gaming id- [protected]
Problems issue Date- 26-04-2023
Time -5:57pm-6:05pm.
I also share you some screenshots from my end.
Desired outcome: I would appreciate it if you could look into this matter and help me receive my winnings as soon as possible. Please let me know if there is any further information that you require from me.
This complaint has been resolved automatically due to user's inactivity.
Account verification
They are just running a scam when I was withdrawling and depositing money. Suddenly they stopped it because of security reason and now they need my documents. I have sent them all documents which they required but still nobody is replying. Customer support is not listening anything and not helping. They are just to give you excuse. It's 8th day and I am calling and emailing them. I have seen a public relation email there who is replying to everyone. I thought they will help me but they are also not replying on email. They all are running away and I suggest everyone not to play with them. They are a big scammer. I am going to tweet for this issue to their higher and will write to everyone whatever possible way.
Desired outcome: Public relation email who is replying here to everyone they are also not helpful and only one time they replied after that they also ran away and not replying to my mails
This complaint has been resolved automatically due to user's inactivity.
Deposit not received
Hello there I have paid the amount 500tk through my e wallet (Bkash) , however while I was confirming my payment in the app it was showing failure. As a result I haven't received my deposit yet. Please help me get the deposited money to my account.
My informations-
Player ID- [protected]
Transaction ID- ADQ4UFUZXQ
Client No- [protected]
Agent No- [protected]
Time- 8:09 PM
Date- 26/04/2023
Amount- 500tk
Desired outcome: Please deposit the money to my account as soon as possible.
This complaint has been resolved automatically due to user's inactivity.
Unable to withdraw money from 1xbet company
Let me describe the incident in detail. At first I sent a withdrawal request and they asked me to contact the 1xbet security mail and I did as they said. 1xbet security first asked for a photo of my passport, I sent them a photo of my passport, then they asked for a selfie of me holding my passport and I satisfied this requirement, then they asked 1xbet to send me a message from the email I entered during registration I explained to them that I lost my email login passwords, then they asked me to provide a current email and a piece of paper with today's date on it. After all, what other evidence should be given to them. it turned out that their intention was not to issue the money. Their last excuse was that they required 1xbet to write a message from their registered e-mail, because e-mail does not have much effect on withdrawals. please help me to solve this problem. let me know if you want me to confirm the personal evidence I sent them. Sarvar Eshmamatov
Id. [protected] 26.04.2023
Desired outcome: Please make the payment
This complaint has been resolved automatically due to user's inactivity.
Withdraw & document problem
My gaming id [protected].
You have been doing this for 3 months. It takes 1 month to send documents to Mexico again and again. They are doing this to avoid paying money. This 1xbet will get bad name all over the world for harassing you. After talking on video call on skype. he is harassing me like this. Now no blave 1xbet.fraud maybe. No good 1xbet.company fraud
This complaint has been resolved automatically due to user's inactivity.
Has your problem been solved and you got your money or are they deceiving people
please answer
Withdrawal Not Received Even After 20 Days
Hlo
I placed two withdrawal requests on 5th of April 2023 at 6:02 AM and10:32PM of amount 40,000₹ each, I received one withdrawal on same day but the other one still not received, on the next day i received a message that the withdrawal has been sent but I don't receive my withdrawal so I write a mail to customer service and till now they only replied that they are checking and still after 20 days my issue remains unsolved.
So I request you to plz check my withdrawal and deposit my money into my bank account as soon as possible.
I am attaching the screenshot of my bank statement that i have only received 1 deposit of 40,000₹ and other is still not deposited to my bank account. Id([protected])
Withdrawal Request No - [protected]
Yes I have sent you plz check!
Service withdrawal problem
Sr, I am troubled from 15 to 20 days today, I had deposited, after that even after winning, my payment is not coming out. I made a complaint, after complaining, he said that you deposit from a new account, I made a deposit from a new account, after that play a betting of 1.1. After that I mailed all the screenshots to the security department. Today it's been 15 to 20 days my money is not coming out.
Desired outcome: Sr, I am troubled from 15 to 20 days today, I had deposited, after that even after winning, my payment is not coming out. I made a complaint, after complaining, he said that you deposit from a new account
This complaint has been resolved automatically due to user's inactivity.
1xbet
I placed a bet of 1000 in which it was that the team total score should be over the rr of 9.5 and it was above it clearly attaching the ss of the same...according to it i should've won the bet but it is showing that i lost i need my money back... it's not a small amount bet slip([protected])...My id is([protected])...please help me...
I need my money tht i placed in it as well as i need my winning amount...you can contact meee
I have all proofs i won't let go my money like this
I need my money back
This complaint has been resolved automatically due to user's inactivity.
App not accepting my withdraw
I am using 1xbet app, 17-04-23 I have deposited 1.7lakh and I have gained 3lakh, now there are not giving my withdraw amount. There is 3lakhs amount in that application which I have won, wantedly there are doing this and my 1xbet account id is [protected]. I have raised an issue and my ticket number is [protected] They have started asking me to submit the documents I have sent everything they have asked for, It has been 3 days but I don't see any update from their side Though they reply to the mail they just start asking again the documents and screenshot of my account details and this is happening fromlast 3days, Please help to get my money back
Desired outcome: Please help me to withdraw my amount
This complaint has been resolved automatically due to user's inactivity.
My deposit money not credited into my 1xbet account
I had deposited RS500 on 16/04/2023 at 1:56PM and it is still not credited into my 1xbet account id [protected].have tried contacting their customer chat and didn't get any reply for my emai. When I call them they are saying it's in processing please wait.. Same answer from 3days..i completely loss trust on this [censored]ing 1xbet frod betting platform.
Desired outcome: Credit my deposit money into my gaming account
This complaint has been resolved automatically due to user's inactivity.
Withdrawal issues
I have been verified last year, after I won big from worldcup game and I withdrew. This year I lost alot of money in gambling and God did it for me I won this month about 3million, and 1xbet asked for verification again (2nd verification), pls it's been a week now, help me with my money, I don't see why you would take this long for a verification that I have already done bfore
The security team has stopped replying to my emails
Desired outcome: Please I need my money and swift response
I was told by 1xBet to verify my account again because I deposited with another account. They asked me for documents to verify I send them correctly. Up till this moment I haven’t gotten any feedback
Wrong bet calculation
1xbet marked my bet as lost when it’s won, I won this match but wrong calculation happened by 1xbet
This is regarding bet [[protected]] in 1X bet. The team 2 ( VISAKHAPATNAM RAILWAYS ) have won the match. But due to some technical score update glitch it is showing as drawn and i lost the bet. ( Game Id - [protected])
You can find the full match video in the youtube. I am providing you the complete details of the match
YouTube Link - https://www.youtube.com/live/lJXFiulOvL8?feature=share
60 Second Main Clip where scorecard gets manipulated - https://youtube.com/clip/UgkxrL9yemNKIOU4b4zFxBAG7r8Cl7GP0Sti
Official Scorecard - https://cricheroes.in/scorecard/6391660/M.G.-SRIVASTAVA-MEMORIAL-CRICKET-TOURNAMENT-2023/SUNSHINE-NABRANGPUR-vs-VISAKHAPATNAM-RAILWAYS
So i request you to plz change the results in my account, i am also attaching the video proof and THE CRICHEROES SCORECARD for your better understanding otherwise a strict action will be taken from my side.plz change the match results
And if you think i am wrong, it is not possible bcz VISAKHAPATNAM are playing with Hyderabad in Semifinals and the reason is VISAKHAPATNAM won their last match which was shown draw in 1xbet (Clear Proof)
And Also attaching the proof where you settled the bet as win for users who requested you to settle so plz settle my bet too as win so that everyone can trust 1xbet Fair Play
Attaching the proof of users who requested to settle their bet right according to the real result vs my bet that i should not loose and should be settled as Win
The Cricheroes Scorecard vs 1xbet Scorecard result
This complaint has been resolved automatically due to user's inactivity.
Deposit not credited
I have deposited 10000 inr still hasn't been credited to my account
I have contacted customer care many times they respond to wait it's been more than 4 days. I have given all the requested proof like screenshots and bank statements still no response from 1xbet. Worst customer support how long do they need to solve small issues with all proof. Unable to upload bank statement in pdf here
Deposit amount : 10000 inr
Date : 13th Apr 2023
Time : 11:39:24 AM
1xbet Acc no : [protected]
Payment method : phone pay
Transaction id : T2304131139204235189308
UTR : [protected]
This complaint has been resolved automatically due to user's inactivity.
Deposit issues
I have two deposits which did not reflect onto my gaming account. One deposit was on April 4, 2023 at 7:02 Pm and other one on April 15,2023 at 4:13 Pm. I have tried to reach every possible I can and there is no response from them at all. They are disconnected the calls before providing the solution and the online consultants is one of the worst I have ever seen.
Date: April 4,2023 at 7:02Pm
Paid through iMobile by ICICI BANK
Amount : 2500
Date: April 15,2023 at 4:13Pm
Paid through iMobile by ICICI BANK
Amount : 5000
Gaming id—-[protected]
This complaint has been resolved automatically due to user's inactivity.
1xbet
Hey my name is ramy , my 1xbet id is: [protected] i won 3813 usd on a multiple ticket and when i tried to withdraw my money the said document verification and then the blocked my account and my account now on blockappeal , i didn't do anything wrong all i did is i played a multiple ticket on algerian games (my country) so its obviously that i know our ligue, whats wrong with that? If i win im a bad customer?
Its not resolved yet
Has your problem been solved and you got your money?
please answer
Account blocked
My account has been blocked by the company. I tell my problem on this complaints board. Then they message me the whatsapp number of a person. When I contacted him, he told me that no gambling addiction certificate is required to fix the account. He says it will cost 13378 rupees to take it. I gave him 5000 rupees. He says he will take the remaining money if the account is fine. Now he killed my 5000 rupees.What is the point of talking about problems here. not resolved
This complaint has been resolved automatically due to user's inactivity.
Don't believe 1x bet two withdraw scam 20 days completed but amount was not credited yet to my account or id
Hello my id [protected]
I withdrawal a amount of 5000/-on 29/03/2023 next day i received a notification of that your amount was transferred successfully completed but amount was not credited yet to my account or id request number Request #[protected] to withdraw funds to BHARAT PAY 2
Same issue happened before solving pervious issue i have withdrawal a amount of 3000/- on 5/04/2023 morning same day afternoon 3:05 pm i received a notification of that your amount was transferred successfully but amount was not credited yet to my account request no 2 [protected]
Proof attached for both request for request pdf
This complaint has been resolved automatically due to user's inactivity.
1xBet Reviews 0
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About 1xBet
![Screenshot 1xBet](/images/business-screenshot/752x348/133088/133088-0.jpg)
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Remember to always bet responsibly and ensure that any betting or gambling activities you engage in are legal and regulated in your country or region.
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with 1xBet. Make it specific and clear, for example, "Delayed Withdrawal at 1xBet" or "1xBet Account Verification Problems".
4. Detailing the experience: In the complaint details section, provide a thorough description of your experience with 1xBet. Include key areas such as:
- Account Access Issues: Describe any problems you've had accessing your 1xBet account, such as login difficulties or account suspension.
- Transaction Problems: Detail any issues with deposits, withdrawals, or bet settlements, including dates, amounts, and any correspondence with the company.
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7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is true to the best of your knowledge and that your desired outcome is realistically achievable.
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9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or potentially from 1xBet representatives addressing your concerns.
Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.
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The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.
1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.
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Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.
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Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.
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