1xBet’s earns a 4.5-star rating from 1323 reviews, showing that the majority of bettors are exceptionally satisfied with betting experience.
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Replied
account appeal block
I am winning 140997 taka by gaming in my account. When i withdraw the money, a message comes on my display. Its said security department problem. I then emailed the security department about my problem and provided all the information to the company. After 02 days the company blocked my account appeal. After blocking I spoke to the security Department by mail, they gave me a form to appeal unblock. I fill it up and submit it to the security Department. now the problem is, it has been a long time and still no solution is coming. please solve my account problem
my gaming id- [protected]
I was given a whatsapp number-[protected] from the complaints board , to share my problem with him.This is his condition
My problem is still not solved. But the complaints board says it has been resolved.
This complaint has been resolved automatically due to user's inactivity.
Please provide your gaming ID to us so that we could check your situation and assist you with it
All the best,
The 1xBet Team
Replied
Hold my money after I ask for withdraw
Hello, I tried to withdraw my money after I win a bet, they cancel it and ask for documents, I send my documents and they ask me to do weird stuff like doing selfie next to my computer screen, im an old man betting for fun, barely can move and they doing it, I didnt even bet thousands, more like hundreds, please release my money, stop doing this to me.
My gaming id is [protected]
For more information on verification, please provide us with your gaming ID. We'll check the information and back to you with the answer
All the best,
The 1xBet Team
Replied
Deposit problem
I just deposited 1500 rubble to 1xbet account but it shows deposit has been rejected but the amount has been already transfered through my bank account. Before also i had the problem and when i emailed they said it was credited to your gaming account,but it was not credited. same again the problem even i emailed the ixbet team with the bank receipt, the account i transffered to, details too..i hope they solve it
This complaint has been resolved automatically due to user's inactivity.
Thank you for your feedback! To look into your case, please provide more details regarding this situation. Also please provide your gaming ID, date, time, amount and payment system. We'll check this information and get back to you
All the best,
The 1xBet Team
Replied
Withdrawal problem
Hey 1xbet, I have had a withdrawal problem for a while now. In the beginning, my experience with 1xbet was amazing and everything was going well but it's been more than 8 months that I started my withdrawal and I am still waiting for it be succesful. I have already contacted you by mail and I constantly received an answer saying that it the financial department was looking into it. I understand the time it takes but I think it has been long enough. Now, when I contact by mail I don't receive any answers anymore, this is why I would like to ask you if you could validate the pending withdrawals on my account [protected].
Desired outcome: I would expect an answer as soon as possible please
Hey 1xbet,
This is completely unnaceptable, it would be nice to at least receive an answer
Hello?
Hey 1XBET, are you still looking into this?
Thank you!
So as you can see, these withdrawals I made some months ago ( have not played since then ) have appeared as validated. However, I have never actually received the money in my bank account. I have tried contacting you many times through your services but you never answered unfortunately. I would like you to verify if these withdrawals have not come back to 1xbet's bank account or something because I have never received it. Could you verify with your security department if this is the case as I would like to start playing at 1XBET again but I stopped because of this problem.
Thank you in advance!
Hey 1Xbet, could you update me on the situation please. Much appreciated!
Hey 1xbet, by what way will you contact me back?
Best regards,
The 1xBet Team
Thank you for reaching out to us. We will check your case with the Security Department and get back to you as soon as possible
All the best,
The 1xBet Team
Replied
I have Deposited Money a long ago but not received
I have deposited money on my account more than 1 month ago but haven't received yet. I am giving my all details here. Please help me by solving this issue!
Player ID : [protected]
Payment Method : Digital Wallet (bKash)
1xbet bKash Number : [protected]
Client(Myself) bKash Number : [protected]
Transaction ID : ABR10404QR
Amount : 660 BDT
Date and Time : 27 February 2023, 9:27 AM
Desired outcome: I want my deposit on account or refund.
This complaint has been resolved automatically due to user's inactivity.
All the best,
The 1xBet Team
Thank you for contacting us. We'll check that transaction and get back to you as soon as possible
Best regards,
The 1xBet Team
Replied
Withdraw & document problem
My gaming id [protected]
Sir, I won the jackpot at 1xbet. Then I can't withdraw my ID. Later I saw that they made a problem with the document. After that I gave all the documents to the security department but I didn't get any help. Now if you do that, how will you play the game? My account Ta Block said to appeal. I submitted all the documents in the block appeal and did not get any help. what can i do now sir I will be eternally grateful if you please fix everything for me sir.
Chack my document
Chack my document. Now my document guadalajara
See my document went to Mexico. But security did not send any email. Harassing me for 3 months
My gaming id-[protected]
Sir told me that the security department will verify the account, so I gave all my information. But they have not verified it yet. When I opened the new ID, it did not take 24 hours for you to verify it. And now why? 1. I gave the photo of National ID card. 2nd time I took a selfie with National ID card. 3rd time he asked me to take a selfie with a gaming ID card and gave it. 4th time he said he gave me a quote, I wrote it and gave it a selfie. Then he told me to log in to the PC and after doing that I wrote the block and submitted the information in the original form and after 72 hours he said to submit some more documents and I did that. Then again after 72 hours asked to send notarized copy of National Card to Mexico by mail.sir my document has gone to mexico. see and chack
We can guarantee that as soon as the Security Department receives and reviews your documents, you’ll be notified immediately
All the best,
The 1xBet Team
Laisse moi ton WhatsApp
Mon c'est pareille pour moi ça fait maintenant plus d'un mois que j'ai envoyé le document et jusqu'à présent pas de réponse de 1xbet
Replied
Need help with document change, account merging and withdrawal
I credited my 1X with cryptos and when I wanted to withdraw the crypto wallet options were not live. I tried to use 1Xcash, chose the drivers license option as document but my license has letters so I erroneously uploaded the entry in a space for Reference number and put my phone number in the space for number.
While I was trying to figure this out, I contacted your Chat operators but it was approaching the weekend and I didn’t receive a response. In the momentary frustration, I unknowingly breached your rules and created a second profile.
Now I cannot withdraw until my documents are verifiable according to a polite customer care rep who called me. Please Note that I haven’t used the second profile for any activity nor even funded it because I got a 1X callback about an hour after creation. The polite lady on the Callback advised me on how to solve the issues. I emailed your “info team” email severally since Saturday March 25 2023 with an updated document, my ECOWAS passport to help me effect the changes from your backend (new document verification, profiles merger and to make my funds withdraw-able through bank) but no response yet. Please revert kindly. My ID is [protected]. Thanks for your understanding.
Desired outcome: They are that my passport document is verified and changed, my profiles are merged and my funds made withdraw-able through bank transfer.
Hey, still nothing from your support going on two weeks since I initially reported. When can I expect an update ?
Copy that. Please add some urgency to the process, as you must see I sent the support request a while ago. Thanks.
Sure. Here is my second account ID: [protected]
Best regards,
The 1xBet Team
Thank you for reaching out to us. We will review the situation with the Security Department and get back to you
All the best,
The 1xBet Team
Replied
Blackjack winning money not credit
Dear my account id number is [protected]
I played vivo gaming blackjack and bet 115.14$ and i won it. But i just received my stake not my wining money.
Here is my information
1) User id: [protected]
2) The source of the appeal: Vivo Gaming Turkish black jack.
3) Date and Time: 03-24-2023 at 09:45 am ( Its showing in my wining history of the game)
4) GMT + time zone: GMT+6 ( local time)
5) Bet amount: 115.14$
6) Name of the probider: Vivo gaming
7) Name of the game: Turkish black jack
8) I bet 115.14$ and its setteled as win and show me i won. But i received only my bet amount not my wining money.
9) Table number: 18
10) Round number: [protected]
11) Transaction ID is : [protected]
Please help me to get my win.
Desired outcome: Give my wining money
This complaint has been resolved automatically due to user's inactivity.
We've checked your situation and your bet was settled correctly as a return, you vs. the dealer was a draw, thus you received your bet amount back
Thank you very much for contacting us and providing all the data. We'll review this case with the Security Department and get back to you as soon as possible
Best regards,
The 1xBet Team
Replied
Deposit issue
I made 10kINR deposit using phonep3 fast and deposit request created successful l. My balance deducted from my bank account everything goes well but money not credited into my 1xbet account. Its 3rd day now ans customwr care person's not responding well just asking in process.
Please help.
Gaming ID [protected]
Payment UTR number -[protected]
Paid via phone pe number [protected]
Desired outcome: Please deposit or refund.
This complaint has been resolved automatically due to user's inactivity.
Thank you for contacting us! Please provide a bit more information so that we could assist you on this case, such as the date and time of said transaction, as well as it's screenshot
Best regards,
The 1xBet Team
Replied
Payment not being credited to my gaming account!
Eleven hours ago, I made a payment of 5300 rupees. The request was successful and I was notified. However the funds haven't been credited to my gaming account. The customer care service in the website is downright pathetic. They don't even understand simple English and continue to paste some text over and over again. My main balance is still zero! It's quite sad that my money hasn't been credited to the main account. I was looking forward to playing. And I ordered a callback multiple times. I haven't received one single call so far. When I asked the whatsapp representative to support me, she simply asks me to contact email support with an apology that she isn't qualified to solve payment issues. Where is my money!
This complaint has been resolved automatically due to user's inactivity.
Your gaming ID, date, time, amount and payment system and its screenshot. As soon as we have any info regarding this transaction, we will get back to you
All the best,
The 1xBet Team
Replied
Lawyer Alex R Hernandez Jr
Alex R Hernandez Jr
Questionable Law Firm Alex R Hernandez JR: How you can avoid falling victim to a growing problem with this law firm SCAMMING People out of money when thy have no intention on working on your behalf they just want your money.
Its difficult to work alongside this company, to get refunds, to get work, or to get the services that were promised from this company,” this law firm has a substandard business practice or a model,” the only thing they do is waste your time and lie to people who come to them for help and when you file a consumer complaint then they will have April Busbee to reach out to you to offer your a refund , if you in good faith remove your complaint and once you hold up your part and remove the complaint she stop answering the phone/email/text messages and NO refund. I did my due diligence and research this Law office, and reading the reviews and now I think they paid people to write the five star review. From what I have learned from all of this is don’t be fooled by the five star reviews you read on be half on this law firm and whenever someone call you from the law, firms, stating that they want to help you resolve your issue and refund you your money back don’t do it they are not trustworthy that’s how I was fooled.
And if you look up a company and you cannot find any negative reviews, or you can’t find out any reviews or just five star reviews on the company, then your best bet is to not go forward with the company.
I am honestly looking up how to file a grievance complaint with the state bar against this law firm. Because all of you should be disbarred for the fraud you are perpetuating against people.
And the Better Business Bureau should warns consumers of the scam of Alex R Hernandez, Jr and not hide the complaints on their website because that’s the first place a person looks to get information on a company that they want to do business with.
Thank for wasting my time
Sun’Dra Kirven
Desired outcome: To Stop Scamming People out of Money
So as you can see someone from Alex R Hernandez responded with a 1xBet as to my post so that it will be resolved what a joke this lawyer.
This complaint has been resolved automatically due to user's inactivity.
Is there's anything you might need help with regarding your account on 1xBet, please let us know so that we could assist you with that
Best regards,
The 1xBet Team
Replied
Deposited Money not received
I have deosited around 2 months ago. I mailed the company many times but they didn't replied. I have given many proofs also. Here I am giving all the details :
Player ID : [protected]
Payment method : Digital Wallet (bKash)
Transaction ID : AAS623NO4U
Client Wallet Number : [protected]
1xbet Wallet Number : [protected]
Payment Date and Time : 28/01/2023, 5:14 PM (GMT +6)
Amount : 1800 BDT
Desired outcome: I want my balance on player account or refund.
This complaint has been resolved automatically due to user's inactivity.
All the best,
The 1xBet Team
Thank you for reaching out to us! Thank you for contacting us. We'll check this case with the Security Department and get back to you as soon as possible
All the best,
The 1xBet Team
Replied
Didn’t get deposit money yet, it’s about almost 3 months going on.
[protected]@1xbet-team.com
This is the worst-ever mail service in 1xbet..i sent a mail 1st January it’s reply in 14th March 2023...then they told me to send the cash-out Video of Nagad Mobile banking system..but didn’t reply yet...please help me to get my deposit money
1.Player ID:[protected]
2.Transaction ID:71MF9SMM
3.Client phone No:[protected](Nagad personal No)
4.Agent phone No:[protected](Nagad fast personal No)
5.Time and date:02/01/23, 10:01 pm
6.Amount:650
This complaint has been resolved automatically due to user's inactivity.
As we understand the Support Service have asked you a proof of said transaction, please do so
Best regards,
The 1xBet Team
Thank you for contacting us. We'll check this case with the Security Department and get back to you as soon as possible
All the best,
The 1xBet Team
Replied
There is 6 days complete but issue not solved
Dear 1x bet team,
I placed 30000 bet in crash game after I placed the bet there was show connecting error I already send all proofs to mail team they answer me that your time was expired but I already raised a mail of that from that error day daily but there is no solution.
Please it is a humble request to refund my bet ammount in my wallet
If you cat do that then I have to take big steps which is not good for me and 1x bet team
Name of the game : Crash
Name of the provider: 1x bet
Stake ammount:30000
Date of time 14/03/23 08:45:28
Register email : [protected]@gmail.com
Register mobile number:[protected]
Your sincerely
Akash Goswami
O hello i send it from my register email check valid date and time after told me i already uninstalled this third class application and today i make a video of my proofs and call recording and post it in my YouTube channel and tell people to don't play 1x bet application and all to sift to another platform
Because it is now over when player lose team are happy
When customer got any error then if he send any mail and try to contact team then they don't answer it and solve it because they know this error will gave 1x bet when people win the money i have all recordings and all proofs so put your [censored]ing money to your asssssh
I don't receive my money what is update
What is an update i don't receive my many and staff members speaks lie
Only answer me that you have to add my refund or not your 1x bet team will gave me wrong answer they said me there is connection issue from your side i send them screenshot in that you can see the my network also if you don't want to solve this then tell me i file a case against 1x bet
Dear 1x bet team,
Answer me if you don't able to refund my bet ammount then told me i take another action on it it is already 6 days there is no serious Ness from your team they answer me and told that there is my network issue also i send him the screenshot of that time i have no internet connection
Now i take big action which is not ok for me and 1x bet team it is more then i expect if you don't able to add my 30000 bet ammount then answer me properly after that i do what i want to do
Name of the game : Crash
Name of the provider: 1x bet
Stake ammount:30000
Date of time 14/03/23 08:45:28 pm
I'd : [protected]
If i don't receive my money then i take big actions
This complaint has been resolved automatically due to user's inactivity.
Have you sent the query to the Support from the registered email (akash.xvi816@gmail.com)?
We've checked that you made that bet on 15th March and sent your query to the Support from a different email ID (akas8543@gmail.com). You were asked to send it from registered email (akash.xvi816@gmail.com) but you did not. Now because of 72 hours being gone it can't be reviewed. Please send the query from the registered email
Best regards,
The 1xBet Team
Your case is being reviewed by the Security Department at the moment. As soon as we have some info to provide to you, we'll do just that, please wait a bit more
Best regards,
The 1xBet Team
Thank you for reaching out to us! We'll check this case with the Security Department and get back to you as soon as possible
Best regards,
The 1xBet Team
Replied
No transparency from 1xBet in their betting history
I have placed a bet on the winner of Benfica vs Club Brugge match for the first leg of the Champions League as soon as the matches came up (so more than 3 months ago). I won the bet, however, the gains from my bet were bellow what I should have gotten, considering the amount of money that I put on the bet.
I've requested the help center to provide me with the historical data from my bets, and they told me that they could only provide me with the maximum of 3 months of historical data, making it impossible for me to back my claim.
It is very odd for me, because they have multiple bets (like the winner of the premier league for example) that you could place with much more than 3 months in advance. Will they pay it since they do not have your historical data?
I would like to know how can I solve this issue?
So if possible, share with me all the bets that I have made in that specific match please.
Hello,
My ID nº is [protected] and I made multiple bets on Benfica win during November.
Thank you for your help.
Kindly,
This complaint has been resolved automatically due to user's inactivity.
There are the bet slips we've found via your data:
35250400431 is "2 to win" in Benfica/Brugge match, lost
34579198439 and 34579347263 is "draw" in Brugge/Benfica match, also lost
Hope this clears up everything
Best regards,
The 1xBet Team
Thank you for contacting us. Would you please provide us with your gaming ID so that we could look into that for you? Do you approximately remember the day of said bet slip?
All the best,
The 1xBet Team
Replied
Don't use 1x bet
1x bet madarchodo ki game he bhen chod khudka hi problem bata rahe the ki 3 din tak wait Karo mail ka problem he aaj reply aaya ki aapka request raised karne ka time khatam ho gaya he Ben chodo tumhari company ki gand na marva Li na to bolna madarchod ceo kon he Ben ka loda ha mere paas sare proofs bhi he kisi ki gand me daalna hona to Mera ko mail karna Ben chod froud hi karna he to application kyu banaya Ben ke lodo dekhlo ab sare bade bade YouTubers ko sabhi proofs deke and cybercrime me pura proof deke tumhari gand na marvayi na to bolna Ben chod
Desired outcome: 1x bet was froud
This complaint has been resolved automatically due to user's inactivity.
Thank you for reaching out to us!
If there's anything regarding your gaming ID you need assistance with, we kindly ask you to contact us on our 1xBet Official page - https://www.facebook.com/1xbet.ind/ with providing your client ID and the details
We will check all the information and get back to you with an answer
Best regards,
The 1xBet Team
Replied
Deposit of 200 uah not credited to my account
I made deposit of 200 uah to my betting account that wasn't credited to my betting account. Over the past 24 hours I have been going back and fort with support in live chat both in Russian and English language. I have sent all detials they requested to the email "[protected]@1xbet-team.com" and not even any response. Each time they give me the same response on live chat "send email to [protected]@1xbet-team.com" and I tell them this have already been done, Yet not even a single response.
I need to note that before posting this I have already chatted with over 4 different support representatives throwing me here and there. This is a customer service nightmare, it was like they were all use the same scripts when responding to me, really not sure why.
Desired outcome: credit betting account or refund money to bank, this a simple thing all evidence of deposit have been provided
This is a class action law suit waiting to happen. There have been over 5 days since my back and fort with the support team, not even any effort made to resolve the issue, I have gone through several conplains here and over the web with similar problem with some over 3 months old all with screen shots and evidence. So far there are over 100 of such complains unresolved and these are just the ones that actually followed up their complains meaning that there would be at least over 500 other victims of this company, The company is registered and licensed at an address in Curacao, under the License Number: 1668/JAZ; with payments processed via Nicosia, Cyprus, This information about the company is not clearly stated anywhere I can find in their web site. A single plaintiff can actually file an individual case to begin a class action suit and others can join later on, this will be filed in the country "Cyprus" where the payments are processed and the law. This is a warning as I will provided this if needed when the time comes if this issue is not resolved.
I have forwarded the emails I sent to support to "public.relations@1xpartner.com" as requested, Thanks
The email "public.relations@1xbet-team.com" provided in your response does not seem to be valid, Over 4 hours after your response, nothing have been done. What other kind of discussion are really proposing? Here I have attached several screen shots both of conversation with support team and emails I sent without any response.
I have just tried to send email to the address provide and I get "Failure Notice" for mail delivery notice. I have attached screen of the mail I sent previous, there is a request number there and the address I sent emails to. Thanks
I am asked by the support team in live chat to repeat the same process for the third time in 2 days.
There have been no attempt to resolve this, not even a response on the email I sent 2 days ago and yesterday as well, my recent chat with support however got the usual result of them telling me the same thing.
Same response from my recent conversation with support since the time I posted complaint here. No resposse
Thank you for reaching out us! Would you like to discuss and be assisted with this case by us specifically until it is resolved? If so, please contact us at public.relations@1xbet-team.com
Best regards,
The 1xBet Team
Replied
Bet ammount not refund in my account
I placed 9000 bet today in crash game in 1x bet i try to claim my winning but there is plane was started from 1172 and crash at 1.36show some error and i press ok in that i error i disconnect from game when I come back i see winning not add in my wallet at that time i take a screenshot of that game history,can't able to take winning,bet history etc please refund that ammount in my wallet
I think that is game side issue
I mail today morning and request for call 1 staff member said send in mail of the timing of bet and screenshot
Name of the game : Crash
Name of the provider: 1x bet
Stake ammount:9000
Date of time 15/03/23 8:12:07 am
I'd : [protected]
Desired outcome: There is no response from 1x bet team and chat support
They don't help me i already send all the screenshots
Thank you for reaching out to us. Would you please provide a screenshot of your application to the Support Service?
Best regards,
The 1xBet Team
Replied
1xbet withdraw problem & issue security department document problem
Hello,
I have issue with withdrawing my winning money or original money.I been playing for 1xbet so long.Why they keep asking me same question again and again.I gave them all my information and documents NRC passport student card and bank statements.Normally that will help verified people identity.I even gave them selfish with NRC and quotes that they request.What make me delay verification for my account.Please help me this problem.I been loyal to 1xbet and this make me sad.Cant bet safety without solving this withdraw problem.If cant solve,give back my original deposit money.I am tired of waiting.1 day 1 mail.If possible, please solve me with this problem within day
Case ID [protected]
Desired outcome: Please refund my original deposu if cant solve
This complaint has been resolved automatically due to user's inactivity.
Thank you for contacting us! Would you please provide us with your gaming ID so that we could look into that for you?
Best regards,
The 1xBet Team
Moi aussi j'ai le même problème j'ai posté ma plainte mais 8n me répond pas
Replied
1x bet account blocked
At first i had an account. They freezed my account and I can't place bet or deposit there. Then i made a new account under same name. They made deposit easily. But while withdraw they requested for document and later blocked my new account. I was unaware that if once your id gets freezed you are not allowed to make new account.
Freezed id: [protected]
Blocked id: [protected]
Both were under same.
Please help me out. I got around 60k rupee in blocked account.
Desired outcome: Please unblock my gaming account or refund me
If so why don't you refund the deposit of the account where i faced lots of losses which was also in case of multi account? Only winning has been problem to the company but loosing case making 100 accounts is also not the problem. they let you keep making account.
How can you block an account with so much money in it? You must refund it to the customer.. Isn't it a kind of scam. While you are depositing and lossing security issue is not the problem.But once you started winning little. Here comes the security issue even though i send all the national id and whatever asked
If it was a mistake you shouldn't have accepted my deposit too sir isn't it? Only while withdrawal it was a problem for the company...To be honest i was not aware of the fact. Since my one id was not working i made only one new one.. You can check the id that the company freezed at first and later on the second id was blocked.
My first account was freezed without a reason thats the reason i opened new account to continue the betting services.. I was so unaware about that.. First mistake should always be considered sir.. If it was time and again i should have been punished. There was around 60k in my account which isn't obviously a small amount for me..
We've checked all the necessary information regarding your situation. Your account has been blocked after a thorough investigation by the Security Service because of the violation of the multiple accounts Terms & Conditions 2.27 and 2.28:
2. 27. Each registered customer may have only one account. Customers may register only one account per family, address, e-mail address, IP address, credit/debit card, e-wallet or electronic payment method. Persons otherwise associated with a customer will not be allowed to register on the website.
2. 28. No registered customer may be re-registered as a new customer (under a new name, with a new email address, etc.).
According to the Terms and Conditions, you can withdraw the amount of your deposits:
2.31. 1xBet Bookmaker Company has the right to cancel all winnings and refund the balance from your main and duplicate accounts.
We received the information from the Security Service, that you have already withdrawn the amount of your deposits. Thus, the Company has fulfilled the obligation to you and the decision on your situation is final and non-negotiable
Best regards,
The 1xBet Team
Creating multiple accounts is strictly forbidden via the Terms and Conditions of the Company, that you've confirmed to be familiarized with upon registering on the website
Best regards,
The 1xBet Team
I have an account. But why did you do this to me? If you have money in the account, it is your job to do this. Harassing people.
1xBet Reviews 0
About 1xBet
Sports Betting: 1xBet offers an extensive range of betting options on a wide array of sports. From popular sports like football, basketball, and tennis to less common ones such as esports, the platform has it all.
Casino Games: Apart from sports betting, 1xBet also offers an online casino with a variety of games like slots, table games, live casino games, and more.
Other Betting Options: The platform also offers a range of other betting options like lottery games, financials, and more.
Global Presence: 1xBet has a wide global presence and supports multiple languages and currencies.
Licensing: It's important to note that the legality and regulation of online betting platforms like 1xBet can vary by country. The platform has faced some controversy regarding its licensing and operations in certain countries.
Remember to always bet responsibly and ensure that any betting or gambling activities you engage in are legal and regulated in your country or region.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, you will need to create one by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which can be found at the top right corner of the website, and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with 1xBet. Make it specific and clear, for example, "Delayed Withdrawal at 1xBet" or "1xBet Account Verification Problems".
4. Detailing the experience: In the complaint details section, provide a thorough description of your experience with 1xBet. Include key areas such as:
- Account Access Issues: Describe any problems you've had accessing your 1xBet account, such as login difficulties or account suspension.
- Transaction Problems: Detail any issues with deposits, withdrawals, or bet settlements, including dates, amounts, and any correspondence with the company.
- Customer Service Interaction: Share your experiences with customer support, including response times and the quality of assistance received.
- Technical Glitches: Mention any technical problems you've encountered on the 1xBet platform, such as app crashes or website errors.
- Policy Concerns: Discuss any policies that you find unfair or problematic, such as terms of service or bonus conditions.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or chat logs. Do not include sensitive personal information like passwords or full credit card numbers.
6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred due to the issue with 1xBet. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, account reinstatement, or another form of resolution.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is true to the best of your knowledge and that your desired outcome is realistically achievable.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.
9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or potentially from 1xBet representatives addressing your concerns.
Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.
Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.
The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.
1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.
1xBet offers a wide range of sports and events to bet on, including popular sports like football, basketball, tennis, and horse racing, as well as more niche sports and events.
1xBet accepts a variety of payment methods, including credit and debit cards, e-wallets, bank transfers, and cryptocurrencies.
1xBet uses advanced algorithms and software to ensure fair play and prevent any manipulation or fraud.
Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.
Yes, 1xBet has a mobile app and a mobile-optimized website that allows users to place bets on the go.
1xBet's customer support team is available 24/7 and can be reached via live chat, email, and phone. They are generally responsive and helpful.
Yes, 1xBet allows users to set limits on their betting to help them manage their gambling responsibly.
Yes, there is a minimum deposit requirement for 1xBet, which varies depending on your chosen payment method.
Yes, 1xBet offers live streaming of a variety of sports events, which is a popular feature among its users.
1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.
To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.
Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.
Yes, 1xBet has a responsible gambling policy and provides resources and tools to help users manage their gambling responsibly.
The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.
Overview of 1xBet complaint handling
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1xBet Contacts
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1xBet phone numbers+44 1273 256987+44 1273 256987Click up if you have successfully reached 1xBet by calling +44 1273 256987 phone number 2 2 users reported that they have successfully reached 1xBet by calling +44 1273 256987 phone number Click down if you have unsuccessfully reached 1xBet by calling +44 1273 256987 phone number 0 0 users reported that they have UNsuccessfully reached 1xBet by calling +44 1273 256987 phone number
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1xBet emailssupport@1xbet-team.com100%Confidence score: 100%info-en@1xbet-team.com80%Confidence score: 80%Supportpublic.relations@1xpartner.com60%Confidence score: 60%Supportsecurity-en@1xbet-team.com50%Confidence score: 50%Security Departmentb2b@1xbet-team.com50%Confidence score: 50%Partnership Queries (Online)marketing@1xbet-team.com50%Confidence score: 50%Public Relations and Advertising
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1xBet social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 21, 2024
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