1xBet
Reviews and Complaints

I won this BET SLIP № [protected] but they made me lose by mistake.

I was watching this football game live on TV. I bet on it before the end of the first half. On the number of offside in the first half. At the time of my betting, the number of offside was 2, but at the end of the first half, the number of offside reached 4. It means that my bet has won. But they lost my bet by mistake and they don't answer any of my emails. Even their chat operator does not answer me.

I have made two deposition 5k and 10k through imps and neft respectively,it's been more than 48 hours still i didn't receive the funds to my 1x bet account

My 1x id is [protected]

I have tried 1x account through email and through 1x chat still there is no proper response from them ,i have to give consumer complaint against them

I have deposited the cash on April 1St ,i have also mailed the 1x team and sent them the bank statement

My gaming id [protected]

Sir, I won the jackpot at 1xbet. Then I can't withdraw my ID. Later I saw that they made a problem with the document. After that I gave all the documents to the security department but I didn't get any help. Now if you do that, how will you play the game? My account Ta Block said to appeal. I submitted all the documents in the block appeal and did not get any help. what can i do now sir I will be eternally grateful if you please fix everythin

I am writing this to express my extreme dissatisfaction with the failure of deposit that I experienced while trying to deposit 7500 rupees into my 1x bet wallet. I transferred the money to the beneficiary account via UPI fast method and the transaction was successful but the amount has still not been credited to my account even after 1 day and now they are claiming that I haven't deposited anything

I must mention that this is not the first time I am facing this issue. I have been a loyal customer of your platform for quite some time now, and it is extremely disappointing to see such lapses in your services.

I have attached a screenshot for your reference that clearly shows the successful transaction. I would appreciate it if you could deposit the amount into my account as soon as possible.

I hope that you will take immediate action to resolve this issue and prevent such incidents from happening in the future. I look forward to a quick resolution to this matter.

I am winning 140997 taka by gaming in my account. When i withdraw the money, a message comes on my display. Its said security department problem. I then emailed the security department about my problem and provided all the information to the company. After 02 days the company blocked my account appeal. After blocking I spoke to the security Department by mail, they gave me a form to appeal unblock. I fill it up and submit it to the security Department. now the problem is, it has been a long time and still no solution is coming. please solve my account problem

Hello, I tried to withdraw my money after I win a bet, they cancel it and ask for documents, I send my documents and they ask me to do weird stuff like doing selfie next to my computer screen, im an old man betting for fun, barely can move and they doing it, I didnt even bet thousands, more like hundreds, please release my money, stop doing this to me.

I just deposited 1500 rubble to 1xbet account but it shows deposit has been rejected but the amount has been already transfered through my bank account. Before also i had the problem and when i emailed they said it was credited to your gaming account,but it was not credited. same again the problem even i emailed the ixbet team with the bank receipt, the account i transffered to, details too..i hope they solve it

Hey 1xbet, I have had a withdrawal problem for a while now. In the beginning, my experience with 1xbet was amazing and everything was going well but it's been more than 8 months that I started my withdrawal and I am still waiting for it be succesful. I have already contacted you by mail and I constantly received an answer saying that it the financial department was looking into it. I understand the time it takes but I think it has been long enough. Now, when I contact by mail I don't receive any answers anymore, this is why I would like to ask you if you could validate the pending withdrawals on my account [protected].

I have deposited money on my account more than 1 month ago but haven't received yet. I am giving my all details here. Please help me by solving this issue!

Player ID : [protected]

Payment Method : Digital Wallet (bKash)

1xbet bKash Number : [protected]

Client(Myself) bKash Number : [protected]

Transaction ID : ABR10404QR

Amount : 660 BDT

Date and Time : 27 February 2023, 9:27 AM

My gaming id [protected]

Sir, I won the jackpot at 1xbet. Then I can't withdraw my ID. Later I saw that they made a problem with the document. After that I gave all the documents to the security department but I didn't get any help. Now if you do that, how will you play the game? My account Ta Block said to appeal. I submitted all the documents in the block appeal and did not get any help. what can i do now sir I will be eternally grateful if you please fix everything for me sir.

I credited my 1X with cryptos and when I wanted to withdraw the crypto wallet options were not live. I tried to use 1Xcash, chose the drivers license option as document but my license has letters so I erroneously uploaded the entry in a space for Reference number and put my phone number in the space for number.

While I was trying to figure this out, I contacted your Chat operators but it was approaching the weekend and I didn’t receive a response. In the momentary frustration, I unknowingly breached your rules and created a second profile.

Now I cannot withdraw until my documents are verifiable according to a polite customer care rep who called me. Please Note that I haven’t used the second profile for any activity nor even funded it because I got a 1X callback about an hour after creation. The polite lady on the Callback advised me on how to solve the issues. I emailed your “info team” email severally since Saturday March 25 2023 with an updated document, my ECOWAS passport to help me effect the changes from your backend (new document verification, profiles merger and to make my funds withdraw-able through bank) but no response yet. Please revert kindly. My ID is [protected]. Thanks for your understanding.

Dear my account id number is [protected]

I played vivo gaming blackjack and bet 115.14$ and i won it. But i just received my stake not my wining money.

Here is my information

1) User id: [protected]

2) The source of the appeal: Vivo Gaming Turkish black jack. 

3) Date and Time: 03-24-2023 at 09:45 am ( Its showing in my wining history of the game)

4) GMT + time zone: GMT+6 ( local time)

5) Bet amount: 115.14$ 

6) Name of the probider: Vivo gaming

7) Name of the game: Turkish black jack 

8) I bet 115.14$ and its setteled as win and show me i won. But i received only my bet amount not my wining money. 

9) Table number: 18

10) Round number: [protected]

11) Transaction ID is : [protected]

Please help me to get my win.

I made 10kINR deposit using phonep3 fast and deposit request created successful l. My balance deducted from my bank account everything goes well but money not credited into my 1xbet account. Its 3rd day now ans customwr care person's not responding well just asking in process.

Please help.

Gaming ID [protected]

Payment UTR number -[protected]

Paid via phone pe number [protected]

Eleven hours ago, I made a payment of 5300 rupees. The request was successful and I was notified. However the funds haven't been credited to my gaming account. The customer care service in the website is downright pathetic. They don't even understand simple English and continue to paste some text over and over again. My main balance is still zero! It's quite sad that my money hasn't been credited to the main account. I was looking forward to playing. And I ordered a callback multiple times. I haven't received one single call so far. When I asked the whatsapp representative to support me, she simply asks me to contact email support with an apology that she isn't qualified to solve payment issues. Where is my money!

Alex R Hernandez Jr

Questionable Law Firm Alex R Hernandez JR: How you can avoid falling victim to a growing problem with this law firm SCAMMING People out of money when thy have no intention on working on your behalf they just want your money.

Its difficult to work alongside this company, to get refunds, to get work, or to get the services that were promised from this company,” this law firm has a substandard business practice or a model,” the only thing they do is waste your time and lie to people who come to them for help and when you file a consumer complaint then they will have April Busbee to reach out to you to offer your a refund , if you in good faith remove your complaint and once you hold up your part and remove the complaint she stop answering the phone/email/text messages and NO refund. I did my due diligence and research this Law office, and reading the reviews and now I think they paid people to write the five star review. From what I have learned from all of this is don’t be fooled by the five star reviews you read on be half on this law firm and whenever someone call you from the law, firms, stating that they want to help you resolve your issue and refund you your money back don’t do it they are not trustworthy that’s how I was fooled.

And if you look up a company and you cannot find any negative reviews, or you can’t find out any reviews or just five star reviews on the company, then your best bet is to not go forward with the company.

I am honestly looking up how to file a grievance complaint with the state bar against this law firm. Because all of you should be disbarred for the fraud you are perpetuating against people.

And the Better Business Bureau should warns consumers of the scam of Alex R Hernandez, Jr and not hide the complaints on their website because that’s the first place a person looks to get information on a company that they want to do business with.

Thank for wasting my time

Sun’Dra Kirven

I have deosited around 2 months ago. I mailed the company many times but they didn't replied. I have given many proofs also. Here I am giving all the details :

Player ID : [protected]

Payment method : Digital Wallet (bKash)

Transaction ID : AAS623NO4U

Client Wallet Number : [protected]

1xbet Wallet Number : [protected]

Payment Date and Time : 28/01/2023, 5:14 PM (GMT +6)

Amount : 1800 BDT

[protected]@1xbet-team.com

This is the worst-ever mail service in 1xbet..i sent a mail 1st January it’s reply in 14th March 2023...then they told me to send the cash-out Video of Nagad Mobile banking system..but didn’t reply yet...please help me to get my deposit money

1.Player ID:[protected]

2.Transaction ID:71MF9SMM

3.Client phone No:[protected](Nagad personal No)

4.Agent phone No:[protected](Nagad fast personal No)

5.Time and date:02/01/23, 10:01 pm

6.Amount:650

Dear 1x bet team,

I placed 30000 bet in crash game after I placed the bet there was show connecting error I already send all proofs to mail team they answer me that your time was expired but I already raised a mail of that from that error day daily but there is no solution.
Please it is a humble request to refund my bet ammount in my wallet
If you cat do that then I have to take big steps which is not good for me and 1x bet team
Name of the game : Crash
Name of the provider: 1x bet
Stake ammount:30000
Date of time 14/03/23 08:45:28
Register email : [protected]@gmail.com
Register mobile number:[protected]
Your sincerely
Akash Goswami

I have placed a bet on the winner of Benfica vs Club Brugge match for the first leg of the Champions League as soon as the matches came up (so more than 3 months ago). I won the bet, however, the gains from my bet were bellow what I should have gotten, considering the amount of money that I put on the bet.

I've requested the help center to provide me with the historical data from my bets, and they told me that they could only provide me with the maximum of 3 months of historical data, making it impossible for me to back my claim.

It is very odd for me, because they have multiple bets (like the winner of the premier league for example) that you could place with much more than 3 months in advance. Will they pay it since they do not have your historical data?

I would like to know how can I solve this issue?

1x bet madarchodo ki game he bhen chod khudka hi problem bata rahe the ki 3 din tak wait Karo mail ka problem he aaj reply aaya ki aapka request raised karne ka time khatam ho gaya he Ben chodo tumhari company ki gand na marva Li na to bolna madarchod ceo kon he Ben ka loda ha mere paas sare proofs bhi he kisi ki gand me daalna hona to Mera ko mail karna Ben chod froud hi karna he to application kyu banaya Ben ke lodo dekhlo ab sare bade bade YouTubers ko sabhi proofs deke and cybercrime me pura proof deke tumhari gand na marvayi na to bolna Ben chod