1xBet
Reviews and Complaints

I have placed bet on app with under 4 but when I placing the bet the score was already 5 but in app it was showing under 4 due to technical error i lossed the bet

My bet slip number is : [protected]

My account id is : [protected]

I was mail him for solve this but no reply. Why? Same thing another time? Every Time I have made a deposit that was happened.

Player ID: [protected]

Transaction ID: [protected]

Client No: [protected]

payment method: Rocket

Agent number: [protected]

Time: 11:09 PM (23:09:56)

Date: 22/11/2022

Amount: 8000 BDT

I have made the payment to 1x ([protected]@upi) Stephen Raj. With Upi reference number [protected]. My amount still not credited into 1x account. I attached my payment details below.

21/11/22 November,Tomorrow I deposited 300 Bangladeshi taka in agent chasout rocket number..but no money is added in my account..I sent email them but no response

My game id : [protected]

Transaction ID: [protected]

My rocket no: [protected]

Agent cashout no:[protected]

Amount :300bdt

Date and time: 21/11/22,3:46 pm

Screenshot proof of payment

Deposit transaction in the amount of 50000.00 IDR via epayment BNI Transfer Bank rejected by operator but i've transferred it 50000.00 IDR

ID: [protected]

20.11.2022

10.10 PM

I deposited 5000 pkr at 1xbet given bank acount named as Umair abbasi, after depositing money i fill up request form , i write every detail as transaction id etc , when i confirm the option its diplayed transaction not valid after this , i tried to create again request then the bank transfer option at 1xbet was vanished , i contacted many times to costumer support they d'not resolve my issue and still their is no bank transfer issue , it seemed to be fraud or a scam app 1xbet,

ID: [protected]

coupon number: [protected]

I bought a shot on target, the bet came, it is confirmed that it came in all official sources, I send them the summary of the shots, I write until the seconds of the shots, they do not accept, it is clear from yesterday that I have been dealing with this for years, I have been betting on their site for years, I know what the right shot is, they officially confiscated my money, this was the last bet, definitely do not mess with this site...

I have deposited 985 taka bdt on 17/11/2022 by nagad but its been two days still I didnt get my money on my wallet. Please check this issue and do the needful. Its an humble request.

Player id : [protected]

Transaction id : 71juoh30

Client no : [protected]

Agent number : [protected]

Time : 9.46 am

Date : 17/11/2022

Amount : 985

In the circumstances stated above, I pray and hope that your honor would be kind enough to solve my problem.

I had withdrawn money 8000inr(13/11/22)from 1xbet but not received my bank account still now,When I contacted 1x bet,They replied that I have given the wrong account number So they paid to another account number,It is a bank account that I have been using for five years and the same account number has been given there,Withdrawal that can be raised in the last five years to the bank account,Then how to send Connect Cash to an account that is not in my name,So help me get my cash back

Hi, security Department This is my account id

[protected]

My name is khatun. I create my account from 1xbet website of One click registration option. I received my account number and password from 1xbet. I was new so I didnt add any email or phone number in my account. I made deposit and then try to bet but I forced to log out. Then I tried to log in with my user id and password but its show me wrong password. I emailed [protected]@1xbet-team.com. The security Department asked to send them my documents so I did it as they asked from me. Security Department replied me that "Your data is currently being verified. But after that they didnt solve my problem and also not reply my email.

I request to you please solve my problem as soon as possible as till I can't use my deposited account. In my account there is my own deposited money.

I deposite 149000 Bangladesh taka from our local agent whose withdraw address is Chattagram Chattogram kumira Sitakundu.

I made that deposit at 03-05-2022 at 11:35 am local time of my region. Also I made 2000 bdt taka beore that deposit.

Please let me log in with my account number and my password.

Hi, security department this is my account id [protected]. My name is mahidi hasan. I had deposit problem 390bdt. Then I send mail to [protected]@1xbet-team.com. After 1day they reply to me have to send money 590bdt,&send no also by nagad/rocket/upay. I send money, but ditn't got deposit. I again send msg. They reply to me again have to send money 980bdt same way. I send money, again didn't got deposit. I send mail again, then say again have to send money, I didn't send money. Last two days ago I recieve 390bdt only in my bkash account. But 590+980=1570bdt didn't got. Now mail team again say have to send 1570, then they send 3140.

Sir plz help me, my 1570 bd taka.

Hi, security Department This is my account id [protected]

My name is khatun. I create my account from 1xbet website of One click registration option. I received my account number and password from 1xbet. I was new so I didnt add any email or phone number in my account. I made deposit and then try to bet but I forced to log out. Then I tried to log in with my user id and password but its show me wrong password. I emailed [protected]@1xbet-team.com. The security Department asked to send them my documents so I did it as they asked from me. Security Department replied me that "Your data is currently being verified. But after that they didnt solve my problem and also not reply my email.

I request to you please solve my problem as soon as possible as till I can't use my deposited account. In my account there is my own deposited money.

I deposite 149000 Bangladesh taka from our local agent whose withdraw address is Chattagram Chattogram kumira Sitakundu.

I made that deposit at 03-05-2022 at 11:35 am local time of my region. Also I made 2000 bdt taka beore that deposit.

Please let me log in with my account number and my password.

This is the fourth time of me writing a complain about my account verification I know my account is under verification and I want my account to be verified once and for all.

The problem is that 1xbet told me to login to my account and write the code I'm going to see on the screen on a piece of paper and I should write the day date on it and snap with it. I did what I was asked to do and they decided not to reply me anymore.This is more than 2 weeks ago.And anytime I login to my account I still see the same message after I've done what I was asked to do.

Account ID : [protected]

1.BDT wallet No (User ID-Gaming ID): [protected]

2.Transaction ID: [protected]

3. Client phone No: [protected]

4. Rocket Agent phone No: [protected]

5. Time: 02:36 pm

6. Date: 07/11/22

7. Amount: 2300 taka

8. Screenshot + Video attached

I deposit through Visa card than my account got restricted I want to withdraw my money but it is showing error that use same payment method for withdraw than I decided to deposit a little amount through local bank than withdraw all amount but now deposit section is not opening pls tell me the solution how can I withdraw my money

My Gaming Id : [protected]

Name : Muhammad Ali

I deposit each transaction 100 pesos in my account but i didn't recieve it at november 11,2022 9:50 am, then i tried to transact again but it got rejected and said that i have an outstanding request to top up my account but i didn't receive any of my deposits in my account

Account Ref No. That i send my deposits

1st Gcash Acc: [protected]

Date:Nov 11, 2022

Time: 9:50 A.M

2nd Gcash Acc: [protected]

Date: Nov 11,2022

Time: 11:33 A.M

Place: Batac City, Mariano Marcos State University

I would like to make a refund of my money because i didn't receive my money that i deposit. I appreciate your response.

Merve Balcıoğlu

id: [protected]

1xbet hesabımın 13.10.2022 tarihinden itibaren bloke edilmiş surumdadır. Para çekme talebi oluşturduğum zaman bu sorunla karşılaşdım. Güvenlik ekibi benden belge talep etdi bu belgeler sırasıyla kimliğimin ön ve arkasının fotoğrafı, jeton ekran görüntüsü, güvenlik birimi ile diyaloğun olduğu selfie, fatura fotoğrafı, ve en sonunda bana emailden bir kod gönderildi ve günün tarihini yazarak bir kağıda onunla selfi istendi onuda gönderdim. Ve her bu belgeleri gönderdiğimde beni 72 saat beklettiler. 20.10.2022 tarihinde hesabımın doğrulama aşamasında olduğunu söylediler ve hesabım bloke oldu. Onsan sonra bilgisayar üzerinden giriş yaparak şikayet formunu doldurmamı ve 72 saat beklmemi söylediler yaptım. sonra bir 72 saat daha bekle dediler. ondan sonra yine benim kimliğimin fotoğrafını yüklememi istediler. sonra dediler ki jeton ekran görünütüsünü yükleyiniz ondan sonra yine kod ve tarih yazılı bir yazı gönderdiler bununla selfi yaparak yükleyin dediler. ondan sonra skype konuşması yapmamız gerekiyor dediler takip ettim dediklerini beni aramadılar ama skype konuşmanını başarıyla geçtiniz diye cevap geldi. buna rağmen yine hesabımın blokesini kaldırmadılar. hesabımda yaklaşık olarak 2775 usd para bulunmakta.1200 dolar yatırım yaptım hiç para çekemedim. benim blokemi kaldırınız. beni oyalamayınız en azından yatırdığım paramı geri veriniz.

Sir i have an deposit problem of 8000 rupees ,

4000 on 27th June,11:19 am,

4000 on 27th June ,11:49 am,

Gaming id-[protected].

Name -Karri Vamsi

Sir i paid 8000 rupees to your opeartor ,but the amount is still not credited in my 1x account or my bank account .I am contact my Bank office ,they told to me the money is successful from my side ,but it still not reflected in my 1x account or my bank account, Please send my money to my account or add Money to my 1x account ([protected]).

I made a deposit on the 7th of November

Exactly at 7:06 pm

With the amount of 50 L.E

From number [protected]

Using Etisalat wallet (mobile wallet)

1- sent mail to special department and they lied about it as they said i received though i took screen shot and send it

2-sent mail to info-xbet they ignored it totally

3-requested a call they didn't call

4-chat support act totally ignored

Any one who are going to use 1xbet you need to know they are going to take your money for real at one point

Dear sir

My player id is [protected] date12/10/2022 at 9.53 am I have deposited 3000/ from digital wallet client number:[protected]

Transaction id :9jc10tmfdh

Transaction date:12/10/2022

Transaction number:[protected]

Already weeks gone I have sent you mail two times till now even I have talked with customer care they told me to send a mail again. But my 3000/ money not yet deposited in my account. I didn’t get any solution. Now I can't send mail also please take this matter seriously. My transaction details screenshots are bellow