1xBet
Reviews and Complaints

My client id [protected] 1xbets gives me low odds due to my winnings. When we regularly win they decrease odds rates so this is unfair. Screenshot of my friend and my account is also attached where very clearly you can see that odds difference. So kindly take action against 1xbet. And give me normal odds like others.

I have been regularly depositing and withdrawing funds in 1xbet. Last week when I made a transaction they blocked my account and amount and asked me to submit documents related to the transaction. I have submitted each and every documents which is related to the transaction I have made. I have provided my bank statement Paytm transaction screenshot. But still they are not willing to unblock my account nor to release my amount. When they can find each and every transaction in my statement still ur security team is behaving like illiterates.
Requesting you to please review my transactions and unblock my account or release my amount.
M sorry to say this, The worst and hopeless customer support and security team u have..

HI 1xbet team, I am user ID :[protected]. It almost 5days gone I still can't withdraw my winnings. I already contacted security department by mail and attached all requirements but still not a good response from them. Please kindly help me. The keep asking me the same thing again and again but won't mention what the files the still need from me.. I almost tired. Please help me. Thank you.

[protected] this is my gaming account. The balance of my account is almost 5000$ and this is my wining from matches bets 1xbet reject my withdrawal and demanding documents which I was already submit they again Demand me until bill then I was sent it through email each and every thing I was provid now when I ask how much more time through email they told me wait your trun only that's it so they are scammers 1xbet is scam if someone can help me so contact me screenshot of email also attached.

Dear sir,
I made a deposit request of 3000 tk to 1xbet account. As per their rule, deposit request is to be credited with in the time of 20 min to 24 hours. 2 days have already passed but no amount has been credited to account. I tried to communicate with 1xbet authorities through their customers assistant channels but they didn't response

The details of my that deposit transaction :

1. 1xbe User ID: [protected]
2. Transaction ID: 70W1PTP7
3. Client Number (The number from which you paid): [protected]
4. Agent Number: [protected]
5. Date and time: SEP 17, 05:37 pm
6. Amount: 3000 tk
7. Transaction screenshot

Hii myself aniket
I'll wIthdraw but error Request for documents. Please email the security team.
I have send all document all bank statement all Astro pay screenshot all photo ideas but you are requirement more than more I have gut feeling you have not withdrawal to my amount To mi to please tell me how can we withdrawal all my amount for my account to any other option I have already bank statement to send you for transaction details add money and withdrawal transaction to security team mail me You should make a selfie, holding your ID card near your face. Also next to you should be the computer (or mobile device) where we can see your inbox messages from security department (this mailing)
I'll send again security team mail Your data is currently being verified. You will receive an answer shortly.All requests are processed in turn. Please wait, you will get a notification.
Plz help me My document [#9604100]

One month passed trying to withdraw my fund. And they are playing with me they don't respond and when they did they always asked for more documents. And when I provide the documents they don't respond.
I tried to use my credit card for withdrawal i got message says rejected by operator they told me try another method and I did through MuchBetter app.
Now they asked for verification. I sent the documents they need for verdicts since 3 days today they replied try your bank card which they know it's rejected by operator.
Its a game i dont know when it will finish
More than 50 emails between me and them just wasting time

Anyone can help

Before, if I withdraw cash in 20 minutes I'll recieve alert. But now it will take up to 8 hours or more.

I mail lot of time to given explanation about this when I loss my money they don't have problems in passed 6 months but when I didn't loss in last 6-7 days suddenly 3 name and did you know I know 2 person but I don't know third person because I know 2 person didn't deposit amount in my account so, I want from him to given proper reason when 2 person bet and I bet to cheats him . Given proofs and then i didn't say to open my account otherwise he open my account or given my amount which have deposit in passed 6 months.

I credited 500 to my account still has not showed up. I emailed but still no reply .1 day already
I sent payment via gcash

I attached photo with the 500 pesos. but i forgot to edit the amount from the minimum 300 to 500

the operator has refused it
so i messaged the online consultant. but she didnt help me and told me to email it. i emailed already but still no reply

1xbet philippines
[protected]

I can already told about this but you block my account didn't open yet. Why bookmark do this because I about someone then why you given sponership to other didn't given this. My account id is - [protected].

My id - [protected] name - chethan. September 3rd they asked me to email requested documents to the security department and I have mailed them my personal details and documents but they are yet to send results of my check and they are taking too long and its almost 3 days I am not able to withdraw funds... Its all my parents savings money.. Please help me withdraw my funds of 190000 inr (around 2500 usd) which I cant afford which I had lost at first and now somehow won back which they are now stopping me from having my own money back.. I deposited so much money at begining and lost they did not ask me for documents but when I win back my money they are asking documents which is not so fair and now its been more than 72 hours of my submitted verification documents

Good day, im Adetunji Oyeniyi Olabisi by name. A Match with Accumulator No: [protected] 89 between Albania v Hungary, played on 5/09/2021 at 17 hours of the day, in which i predicted on second half substitution to take place won but mark as loss for me.

So the first substitution came in second have of the match 46mint when second half of the match started.

hello,
Registered on this site on may 2 2017.
Deposited 2k, did some bets until my balance reached about 4000$.
Then they voided all bets and blocked my account.
They asked: id card, selfie with monitor with their email and documents in hand, screens of skrill account, utility bill.
i sent all documents and they accepted.
Then they asked me to send via regular postmail (not tracked), a notarized copy of my id card, and all other documents already sent.
I sent over the years at their two different addesses provided (one in russia, one in ukraine), what they asked (i think 4 or 5 times total), and they always telling me "we are awaiting your documents".
after 4 years they keep my money yet.

Greetings since yesterday I'm trying to withdraw from my 1xbet account but I can't fine mtn mobile money to withdraw

Last friday 27.08.2021 I deposited srilankan rupees 225000 (lkr).. After deposit my account instantly blocked.. Cant play games or bet.. I emailed 1xbet security department and all reqested document sended.. Then saturday my 1xbet account was full blocked.. I cant login.. Security department no reply.. Still my deposit amount is not refunded.. I need my money.. My 1xbet user id [protected]..

On 15th August 2021, I had a problem withdrawing my winnings from 1XBet into my bank account as there is no option available when you want to withdraw but it is easy for them to deduct from the very same bank account. I went on the Chat option to seek help. I was advised to send an email to their Security. They told me many different stories but the two main ones were;
1. There are technical problems making it impossible for me to withdraw
2. They asked me to send my ID document which I did, but all the methods I tried are unacceptable to them. You can't email, you can't scan, you can't take screenshots. I basically do not now what to do anymore. But I will not let them keep my winnings, unless they are truly a scam.

My 1XBet account ID is : [protected]
My complaint reference with them is: 9036198

Please assist.

Regards,

N. Ndlovu
+[protected]
mighty.[protected]@gmail.com

I have been in my account and unable to withdraw.. It said I should contact the security team.. They ask me for documents
I did contact the security team
The said I should send a picture of my id card I sent
After they said I should snap holding my id card and my laptop showing the corespondent which I did.. After that they block my account.. So sad about that.. They block email conversatio also..

[protected] gaming id
Usear name azizul hoque
My email id [protected]@gmail.com

Hello sir my money was hold 1x bet today I have some money in my account. I playing this site 4.5 yars but not any problem face...this is first time problem..and my id ws block by your team plz security team help my on tha my id plz help 1xbet thank you. ...