1xBet’s earns a 4.5-star rating from 1323 reviews, showing that the majority of bettors are exceptionally satisfied with betting experience.
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- Complaints only
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- Unresolved
- Replied by the business
- Unreplied
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Replied
Blocked my account.
Hello, in my account there is 175000 inr but they blocked my account by saying fake reasons. They aren't responding.the reason they are saying for blocking is that "I crossed their General T&C.but I never done anything against their General T&C.
Most of the gamling sites if you win frequently they will block our account after giving every cent in users account. But 1xbet frauds users by saying fake reasons. Please help. At least expose these frauds.
Desired outcome: What my money back
More than 2 days since I sent message . Haven't received any reply. No response at all. Fraud app
It's been more than a day since I sent message in Facebook page but i haven't received any reply. Scamming users at best. Never expected this from such a large company. I'm sending lot of mails to security department but they aren't even responding. You will pay for all these. If God exist, he won't let you for all of these sins.
I have sent message in the page chat. Please respond.
The complaint has been investigated and resolved to the customer's satisfaction.
Thanks for your feedback. Thank you for contacting us on Facebook Official page. Your request is currently under review. As soon as we have new information, we will respond to you in private messages. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy
All the best,
The 1xBet Support
Thank you for your review. The situation which happened - is the issue of your payment system's operations. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/ and send there all details. Also, specify your client ID. We will check all the information and back to you with an answer
All the best,
The 1xBet Support
Replied
Service
I deposited though bkash 8days ago 985taka and today 1200 taka. None of them were given to my account. I mailed 8days ago and knocked your support team but no response. Here's the details with screen shot.
1st one :
1. BDT Wallet No (user ID) :[protected]
2. Trans ID/ TrxID: 8J19LQ9BA7
3. Client phone no: [protected]
4. Agent phone no: [protected]
5. Bkash time and date: 01/10/2021, 9:18 PM
6. Amount: 985
7. Bkash Screenshot: screenshot is attached
2nd one:
1. BDT Wallet No (user ID) :[protected]
2. Trans ID/ TrxID: 8J86QTFS80
3. Client phone no: [protected]
4. Agent phone no: [protected]
5. Bkash time and date: 08/10/2021, 11:18 AM
6. Amount: 1200
7. Bkash Screenshot: screenshot is attached
Please see the following information and let me give my money to my account. Waiting for your reply
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for your review. The situation which happened - is the issue of your payment system's operations. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/ and send there all details. Specify the exact date, time, amount of your transaction and your client ID. We will check all the information. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy
All the best,
The 1xBet Support
Replied
Cheating Customers by blocking thier Funds
My account was already been verified 2months ago and again they have blocked my account.
Inspite of providing each and every documents which they need for verification, they still doesn't want to unblock my account.. I don't care if they don't unblock my account. I just want my funds which they have blocked from past 17days.
Till September 20th I have deposited more than 1million and they didn't had any problem when I was depositing. Suddenly they blocked my account for verification inspite having a verified account. Again I provided all the documents which they asked in all particular formats. They just have a common reply saying that,
"All requests are processed in turn. Please wait, you will get a notification"
"Your request has been sent to the specialists, wait for the answer"
They told me to msg in there official page I even did that, Nothing is useful.
I Request 1x team not to cheat anyones hardowned money and play with there feelings just by dragging them and giving fake hopes.
If there is anything wrong from my end please let me know.. I know u guys r playing around not only with me u guys r playing around with many customers like me.
U won't b having any problem when we deposit and lose.. the problems starts when we win and try to withdraw.
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for your feedback. To resolve your question as quickly as possible, please contact our 1xBet Official page https://www.facebook.com/1xbet.ind/ directly. You will surely receive the help needed on this situation
All the best,
The 1xBet Support
Lol agree with you bro, they did the same way to me.
1XBET is a fraud app. Everyone just stop using this site. Orelse there would be no one else foolish than u. Uninstall the app right now
Dear Michael scott123,
Thank you for contacting us on Facebook Official page. Your request is currently under review. As soon as we have new information, we will respond to you in private messages
All the best,
The 1xBet Support
Replied
Deposits
Yesterday, I send 1k to Manisha Limbu [protected]) for toupup my 1xbet through esewa but its been more than 24 hours I did not received any information on it. pls help
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for your review. In order for us to understand the situation in more detail, we need more information about your transaction. We kindly ask you to indicate your client ID and provide full information about the payment method that you used. We will check all the information and get back to you with an answer
All the best,
The 1xBet Support
Replied
My won bet is settled as a loss
Hello
I recently placed a bet on cricket cyber league 19.
For 05/10/2021 match number 10.
Team 2 total runs over 163.5.
Team 2 ended up scoring 164. But still my bet was settled as a loss
Please help
I am attaching the screenshots as a proof of my winning.
Also i have attached betslip. Wherein its clear that they have wrongfully settled the bet.
Inplay screenshots also show how much team 2 i.e England scored
Desired outcome: My bet to be correctly settled as one
Done. Sent all the proofs of my winnings, yet no response. This is a fraud app, better not waste any money on these [censored]s. Bloody cheats. I am uninstalling the app right now
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for contacting us on Facebook Official page. Your request is currently under review. As soon as we have new information, we will respond to you in private messages
All the best,
The 1xBet Support
Thank you for your review. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/ and send there all details. Specify your client ID and betslip number. We will check all the information and back to you with the answer
All the best,
The 1xBet Support
Replied
99100 inr not deposited to my betting account
It has been 10days and apart from the standard response there is no initiation of refund of my deposit amount.
I've provided all the requested information through chat/email/facebook page
- Your account ID : [protected]
- Name of the problem : problem with deposit
- Amount of money : 99100 INR (49550 + 49550)
- Your payment system : NET BANKING
- Date and time of the first report to support team : 23rd September
- Screenshot of your transaction provided below
23rd transaction highlighted in red and 27th transaction Ref ID : 11000050493959IGAMBXMSB7.
both the time the merchant site encountered oops page . Bank has confirmed the transactions are successful
Please do the needful
Regards
Deepak
Now again Transactions in total amount of 30, 050 INR to paydoor9 gateway not deposited
This is the 4th time the transaction went through but the amount was not deposited to my betting account..How many times do I have to complain and wait for the return of my deposited money?
this is happening regularly with the payment gateways and taking ages to respond
Following four transactions to Easemykart and Fabshopco happened through paydoor9 gateway.
and i received thank you messages as shown below in the attachment but money did not credited to my betting account
Transactions happened on
27-OCT-2021 : Ease My Kart 5000 INR
27-OCT-2021 : Fabshopco 4500 INR
30-OCT-2021 : Ease My Kart 5000 INR
31-OCT-2021 : Ease My Kart 15550 INR
Note : just to prove that you do not go through the messages and send the standard message saying to reach facebook page..Do not just send me standard mail suggesting to reach out to Facebook page..as they suggested on facebook page i've written email with all the details and bank statement to support page and they send me message to reach facebook page and i ended up here and lets see what you suggest
It has been 20 days since the issue has been raised and I can't be responsible for your mistakes and delay. If the issue is not going to be resolved I am opting out from 1xbet and advising all my mates to do the same.
going forward we are not depositing any amounts till the issue is resolved.
Thanks
deepak
So this is the unfortunate state of communication that you maintain.now you stopped responding everywhere.
no response from Facebook page
no response from email that you've provided
no response on chat
no response on call
now no response on complain board
Thank you for your response. but on the facebook page there is no one to respond, this is like shouting in an empty room.how long does it take to respond and return my hard earned money?
you people are taking ages to settle this issue.
please do the needful
Regards
Deepak Boddu
you can see the screenshot that i've been providing information since 23rd and it has been more than 10days. if you really have intention of returning the funds to my account you guys could have initiate a proper communication at-least instead of copy pasting the same message again and again
i've been trying to reach https://www.facebook.com/1xbet.ind/ but since there isn't any proper response i am complaining here.
if you've gone through my complaint, you can clearly see that i've mentioned that i already raised the issue with all the specifications to the very exact facebook page that you are suggesting.
This is what i'm requesting. instead of copy pasting the same message try to address the concerns that we are facing..if this is not going to resolve, ill consider this as a bogus betting site only to accumulate with our funds and doesn't care to address the issues when it is needed and i will be closing the account and advice all my friends to do the same
This complaint has been resolved automatically due to user's inactivity.
I hope this message finds you well.
We value your feedback, and I wanted to inquire whether your case has been resolved satisfactorily.
Your experience is important to us, and we want to ensure that any concerns you've raised have been addressed. If the matter is still pending or requires further attention, please let us know so that we can assist you promptly.
Your feedback is greatly appreciated, and we are committed to ensuring a positive experience for you.
Thank you for your time and cooperation. We look forward to hearing from you.
Best regards,
Alex, the 1xBet Team
Your appeal is in progress on our 1xBet Official Facebook page. We kindly ask you to expect an answer from Facebook Team and contact - https://www.facebook.com/1xbet.ind/ directly. You will surely receive the help needed on this situation
All the best,
The 1xBet Support
For all your questions regarding transactions, you need to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/ directly and provide all the necessary information there. We additionally checked the information for your situation. Your request is under control on the 1xBet Official Facebook page. As soon as we have new information, we will respond to you in private messages. Please, expect, you will surely get the necessary help on this situation
All the best,
The 1xBet Support
Thank you for your patience. Your appeal is in progress on our 1xBet Official Facebook page. To resolve your question as quickly as possible, please contact our Support Service - https://www.facebook.com/1xbet.ind/ directly. You will surely receive the help needed on this situation
All the best,
The 1xBet Support
Thank you for your review. The situation which happened - is the issue of your payment system's operations. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/ directly and send there all details. Specify the exact date, time, amount of your transaction and your client ID. We will check all the information. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy
All the best,
The 1xBet Support
hey bro, is your issue resolved..? I am also facing the same issue from last 20 days, and email support is not intended to respond to our messages. Chat support is the most frustrating and worst I have seen in my entire life, they only chat only to harassing you instead of resolving the ticket. I would suggest stop to play in this fraud site and advise your friends as well to do the same, it's better to play with some good bookmakers like betway, bet365 etc.. who will understand the problem and resolve the issues on priority instead of harassing the customers like 1xbet.
Worst bookmaker and customer support.
Replied
Refusal to undergo verification
Can't blame me for not trying, i've complied to all your security department demands but they chose to keep nagging me asking for original photos I don't know about.
I've come to conclusion that I want your general rule 2. (31-32) apply to my account "If the customer refuses to undergo verification, the company reserves the right to void their bets... We also have the right to refund any amounts that are owed to us in connection with this duplicate account, directly from any of your accounts (including any other duplicate account)"
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for your feedback. According to the T&C of the Company, a decision on the return of deposits can be made only after the completion of the verification procedure:
2.30. Upon completion of the investigation, the company can make any decision that it deems to be fair and reasonable:
1. to block (close) the account (including any duplicate accounts), which may entail:
- all bonuses, free bets and winnings received from those bonuses and free bets when using this duplicate account becoming void and lost to you
- at our sole discretion, to cancel all winnings and refund the balance of your account at the start of the investigation (minus any canceled winnings) made from your main and duplicate accounts. We also have the right to refund any amounts that are owed to us in connection with this duplicate account, directly from any of your accounts (including any other duplicate account)
2. At our sole discretion (in exceptional cases), to allow the continued use of the main account and recognize it as valid, while all bets placed by you from the duplicate account will be void, the duplicate account(s) will be blocked and/or canceled by decision of the company (the decision is made for each particular case individually, according to the extent of the violation)
We kindly ask you to follow the instructions of the Security Service. If you have any other questions - we are always in touch and ready to help you
Replied
Payment not received in my bank account
My gaming id - [protected]
Name - Suhas M
I requested to withdraw the amount 1950 INR around 23:17 on 28-09-2021 through UPI payment option, 1xbet gaming application is showing withdrawal successful and confirmed by the operator but I have not received any amount in my bank account(both screenshots are provided below). Its been 72 hours, these are the useless ticket id's they have given #[protected] and #[protected], am frustrated this is second time am facing this type of issue with your worst transaction facilities previously it took more than a week
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for your review. The situation which happened - is the issue of your payment system's operations. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/ and send there all details. Specify the exact date, time, amount of your transaction and your client ID. We will check all the information. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy
All the best,
The 1xBet Support
Replied
Deposit not add in my gaming account
Sir I was Deposite 2 time butt deposite not add my gaming id plz help me sir.
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for your review. The situation which happened - is the issue of your payment system's operations. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/ and send there all details. Specify the exact date, time, amount of your transaction and your client ID. We will check all the information. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy
All the best,
The 1xBet Support
Replied
Payment not received
I have done cash withdrawal of 20000 on 27/9/21.
on 28/9/21 it says transaction is successful and completed, but no amount is credited to my bank account. I have even confirmed with my bank.
here are my details:
Id:[protected]
gmail:[protected]@gmail.com
phone no :[protected]
I have been trying to reach out via various forums but there is no response from your end. please solve my issue. I have attached the photo of my bank statement
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for your review. The situation which happened - is the issue of your payment system's operations. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/ and send there all details. Specify the exact date, time, amount of your transaction and your client ID. We will check all the information. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy
All the best,
The 1xBet Support
Replied
Deposit problem
Dear sir
2 days i contact email or chat but no reply
So why i compline sir
2 days over not solve my problem..
No calling my mobile ..
Now what i doing sir tellme
I am not playing 1xbet sir..
My id : [protected]
Trn id : 8IR2IP9TMO
My no : [protected]
Agent no : [protected]
Time : 21:16 PM 27/09/21
Amount : 12, 700 Tk bkash
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for your review. The situation which happened - is the issue of your payment system's operations. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/ and send there all details. Specify the exact date, time, amount of your transaction and your client ID. We will check all the information. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy
All the best,
The 1xBet Support
Replied
Wrong update of ticket no [protected]
My ticket with the above number was wrongly updated as lost instead of win.
I staked total fouls of under 20.5 in the match between Dynamo Moscow vs Rubin Kazan and at end of regular time, total fouls of 20 were recorded. However, my ticket was updated as lost and the figure incorrectly captured as 21.
Kindly find attached a screenshot of the match stats from 1xbet and LiveScore showing full match stats. Kindly review and effect corrections accordingly.
My member id is [protected].
Desired outcome: Update my ticket as won
![1xBet - Wrong update of ticket no [protected]](/images/complaint/full/1310419/compl_70nfudfme4382ah7t0j8o6488j_10d6f252c790c529bf8562d0edbb09b7.png "1xBet - Wrong update of ticket no [protected]")
![1xBet - Wrong update of ticket no [protected]](/images/complaint/full/1310419/compl_70nfudfme4382ah7t0j8o6488j_3aba44f7d178150d04e3f52ab5e17fb5.png "1xBet - Wrong update of ticket no [protected]")
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for your review. We kindly ask you to specify your client ID, betslip number and send all the details about your situation. We will check all the information and back to you with an answer
All the best,
The 1xBet Support
Was this resolved. I havethe same situation
Replied
Withdrawal
l made a deposit using bank card but now l can't withdraw my money because there is no option for me to withdraw using bank card. The 1Xbet consultants said l should use another method to deposit money into my account so that l can be able to withdraw and place bets with odds of more 1.1, l used astropay to deposit money into my account and placed bets with odds of more than 1.1 but they are still refusing to give me my money back.
l spoke to the security department they requested my lD document, bank card and proof of deposit but still they are refusing to approve my withdrawal.
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for your review. We kindly ask you to specify your client ID and send all the details about your situation. We will check all the information and back to you with an answer
All the best,
The 1xBet Support
Replied
Withdraw block by security department
It's almost 1week gone and I'm still can't withdraw my winnings and my original money too I used to talk to the Security Department by mail and attached all documents they need but they still keep asking me the same things many times I saw the company logos every where in the club especially in Spain I couldn't believe they followed the scam way I'm so tired please help me ..thanks ...
Desired outcome: Very bad service
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for your review. We kindly ask you to specify your client ID and send all the details about your situation. We will check all the information and back to you with an answer
All the best,
The 1xBet Support
I made a deposit on mine account and the deposit the not exit on mine account I hate 1xbet that a shot of you
Replied
Unresolved issue being treated as 'resolved'
Okay I first raised a complaint on 20th July 2021 on this platform. Today I went checking around and found out that the issue I raised had been treated as 'resolved'. First of all the issue is far from resolved considering what I was complaining about has not been corrected. My Gaming account is still blocked by the 1xbet team. They have refused to cooperate and no longer replying to my emails. I still don't have my money back! No one contacted me on the resolution of this matter so something feels kinda fishy on here. Either 1xbet is controlling this "supposedly" independent platform or someone was bribed.
Your security department no longer respond my emails.
What happens to my account now that no one wants to respond to my issues
I can't retrieve my ID right now. You blocked me from accessing my account but if you do a follow up an account attached to my email mciechebet@gmail.com has my ID in there
The complaint has been investigated and resolved to the customer's satisfaction.
We have checked the information on your question. Your request is currently under review on public.relations(at)1xpartner.com. As soon as we have new information, we will surely back to you with an answer
All the best,
The 1xBet Support
We have clarified the information with the Security Service. At the moment your account is blocked in order for your account to be unblocked, please provide originals of the photos
Best regards,
The 1xBet Support
Thank you for providing additional information. We will check all the information on your request and get back to you with the answer
All the best,
The 1xBet Support
Thank you for your review. We kindly ask you to specify your client ID. We will check all the information and back to you with an answer
All the best,
The 1xBet Support
Replied
Odds change
My client id [protected] 1xbets gives me low odds due to my winnings. When we regularly win they decrease odds rates so this is unfair. Screenshot of my friend and my account is also attached where very clearly you can see that odds difference. So kindly take action against 1xbet. And give me normal odds like others.
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for your review. There are several levels of maximum bet amounts applied in our Company, depending on the statistics of bets (not profit) of clients. Statistics are maintained by our analysts who have re-checked your account. After a detailed check of the statistics of your bets, a decision was made about these limits. At the moment they will remain unchanged. However, these limits are not permanent and may be revised. You can keep placing bets
Best regards,
The 1xBet Support
Replied
Amount and account blocked from past 1 week
I have been regularly depositing and withdrawing funds in 1xbet. Last week when I made a transaction they blocked my account and amount and asked me to submit documents related to the transaction. I have submitted each and every documents which is related to the transaction I have made. I have provided my bank statement Paytm transaction screenshot. But still they are not willing to unblock my account nor to release my amount. When they can find each and every transaction in my statement still ur security team is behaving like illiterates.
Requesting you to please review my transactions and unblock my account or release my amount.
M sorry to say this, The worst and hopeless customer support and security team u have..
There is no use of complaining about the issue... My account was already been verified 2months ago. Still I have shared all the documents. From past 16days I am waiting for your response. I haven't received any update from ur end.
If there is any courtesy left please unblock my account or release my blocked amount.
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for your feedback. To check the status of your verification procedure, please contact us by our 1xBet Official page - https://www.facebook.com/1xbet.ind/ with providing your client ID. We will check all the necessary information and give you an answer
All the best,
1xBet Support
Thank you for your review. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/ and send there all details. Specify the exact date, time, amount of your transaction and your client ID. We will check all the information
All the best,
The 1xBet Support
Replied
Withdrawal block by security department
HI 1xbet team, I am user ID :[protected]. It almost 5days gone I still can't withdraw my winnings. I already contacted security department by mail and attached all requirements but still not a good response from them. Please kindly help me. The keep asking me the same thing again and again but won't mention what the files the still need from me.. I almost tired. Please help me. Thank you.
What was really going on my issue, ? Still I can't withdraw my winnings, it almost more than 2weaks, I have contacted all of your departments by mail, but still there is no a good response and solution. Is this kind of bad behavior is good for company like you? Please pay attention on my issue
Please help me as soon as possible... Thanks
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for your patience. Your appeal is in progress on our 1xBet Official Facebook page. To resolve your question as quickly as possible, please contact - https://www.facebook.com/1xbet.ind directly. You will surely receive the help needed on this situation
All the best,
The 1xBet Support
Thank you for your patience. Your appeal is in progress. As soon as we have new information on your situation, we will immediately respond to you
All the best,
The 1xBet Support
We have checked the information on your question. Your request is currently under review on public.relations(at)1xpartner.com. As soon as we have new information, we will surely back to you with an answer
All the best,
The 1xBet Support
Thank you for your review. We kindly ask you to specify the exact date, time, amount of your transaction and your client ID. We will check all the information and back to you with an answer
All the best,
The 1xBet Support
Replied
Withdrawal reject
[protected] this is my gaming account. The balance of my account is almost 5000$ and this is my wining from matches bets 1xbet reject my withdrawal and demanding documents which I was already submit they again Demand me until bill then I was sent it through email each and every thing I was provid now when I ask how much more time through email they told me wait your trun only that's it so they are scammers 1xbet is scam if someone can help me so contact me screenshot of email also attached.
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for providing all the necessary data. The client ID that you have specified is not displayed on this website. We kindly ask you to send all the details to our e-mail address - public.relations(at)1xpartner.com. We'll check all the information and back to you with the answer
Best regards,
The 1xBet Support
Thanks 1xbet security team my issue is resolved now my funds are successfully withdraw.
Now not respone from 1xbet still waiting almost 4 days gone
I sent email through my email screenshot of mail is attached
Replied
My deposit request is not credited
Dear sir,
I made a deposit request of 3000 tk to 1xbet account. As per their rule, deposit request is to be credited with in the time of 20 min to 24 hours. 2 days have already passed but no amount has been credited to account. I tried to communicate with 1xbet authorities through their customers assistant channels but they didn't response
The details of my that deposit transaction :
1. 1xbe User ID: [protected]
2. Transaction ID: 70W1PTP7
3. Client Number (The number from which you paid): [protected]
4. Agent Number: [protected]
5. Date and time: SEP 17, 05:37 pm
6. Amount: 3000 tk
7. Transaction screenshot
Desired outcome: My deposit request has to be credited
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for your review. The situation which happened - is the issue of your payment system's operations. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/ and send there all details. Specify the exact date, time, amount of your transaction and your client ID. We will check all the information. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy
All the best,
The 1xBet Support
1xBet Reviews 0
About 1xBet
Sports Betting: 1xBet offers an extensive range of betting options on a wide array of sports. From popular sports like football, basketball, and tennis to less common ones such as esports, the platform has it all.
Casino Games: Apart from sports betting, 1xBet also offers an online casino with a variety of games like slots, table games, live casino games, and more.
Other Betting Options: The platform also offers a range of other betting options like lottery games, financials, and more.
Global Presence: 1xBet has a wide global presence and supports multiple languages and currencies.
Licensing: It's important to note that the legality and regulation of online betting platforms like 1xBet can vary by country. The platform has faced some controversy regarding its licensing and operations in certain countries.
Remember to always bet responsibly and ensure that any betting or gambling activities you engage in are legal and regulated in your country or region.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, you will need to create one by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which can be found at the top right corner of the website, and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with 1xBet. Make it specific and clear, for example, "Delayed Withdrawal at 1xBet" or "1xBet Account Verification Problems".
4. Detailing the experience: In the complaint details section, provide a thorough description of your experience with 1xBet. Include key areas such as:
- Account Access Issues: Describe any problems you've had accessing your 1xBet account, such as login difficulties or account suspension.
- Transaction Problems: Detail any issues with deposits, withdrawals, or bet settlements, including dates, amounts, and any correspondence with the company.
- Customer Service Interaction: Share your experiences with customer support, including response times and the quality of assistance received.
- Technical Glitches: Mention any technical problems you've encountered on the 1xBet platform, such as app crashes or website errors.
- Policy Concerns: Discuss any policies that you find unfair or problematic, such as terms of service or bonus conditions.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or chat logs. Do not include sensitive personal information like passwords or full credit card numbers.
6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred due to the issue with 1xBet. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, account reinstatement, or another form of resolution.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is true to the best of your knowledge and that your desired outcome is realistically achievable.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.
9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or potentially from 1xBet representatives addressing your concerns.
Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.
Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.
The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.
1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.
1xBet offers a wide range of sports and events to bet on, including popular sports like football, basketball, tennis, and horse racing, as well as more niche sports and events.
1xBet accepts a variety of payment methods, including credit and debit cards, e-wallets, bank transfers, and cryptocurrencies.
1xBet uses advanced algorithms and software to ensure fair play and prevent any manipulation or fraud.
Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.
Yes, 1xBet has a mobile app and a mobile-optimized website that allows users to place bets on the go.
1xBet's customer support team is available 24/7 and can be reached via live chat, email, and phone. They are generally responsive and helpful.
Yes, 1xBet allows users to set limits on their betting to help them manage their gambling responsibly.
Yes, there is a minimum deposit requirement for 1xBet, which varies depending on your chosen payment method.
Yes, 1xBet offers live streaming of a variety of sports events, which is a popular feature among its users.
1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.
To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.
Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.
Yes, 1xBet has a responsible gambling policy and provides resources and tools to help users manage their gambling responsibly.
The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.
Overview of 1xBet complaint handling
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1xBet Contacts
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 21, 2024
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They won't reply you bro, that's how it works, how the scam progress work. Soon your account will can't be log in too.
The 1xbet reply on this forum is just a bot with auto-answer reply.
Dear video happy life,
Thank you for your feedback. If you are customer of 1xBet Company and faced with controversial situation, describe it please with providing your client ID. We will check all the information on your question and back to you with the answer
All the best,
The 1xBet Support