Canadian Tire’s earns a 1.3-star rating from 1137 reviews, showing that the majority of customers are dissatisfied with purchases.
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Online orders
I ordered a treadmill on November 3, 2023. When I ordered the treadmill, the online order said that it would arrive on November 6th. This was a misrepresentation. After I paid for the treadmill, I received an email stating that I would be contacted in 2 business days to arrange for the "delivery" of the treadmill. Today was 2 business days. They called...
Read full review of Canadian TireWindermere shop in Edmonton
On October 31, 2023, I visited the Windermere store to collect the tires and rims I had ordered, arriving around 12:45. To my frustration, both the staff and the manager insisted that I present an email for the pick-up, despite my repeated explanations. I stressed three times that I had not received such an email, but I pointed out that the online...
Read full review of Canadian TireBattery install and test
WAS in Toronto on September 12/23 when battery went dead. Got a boost and preceded to go home to Peterborough some 160 km away. We were on the highway when we pulled into the Markam store to get a Battery. The service man told us we would need a test and a battery. The Battery was $175.99 the test was $119.99, and the install of battery was $134.99. The technician came out to the service man and told him the battery was so sulfated and dead that the battery needed replacing before the test. The car was out of the garage within 15 min later. We received no test printout and were severely OVER CHARGED to replace just a battery.
I would like payback for the test and partial payment for the battery install.
$119.99 PLUS $80 which is fair.
Richard G Meffen
Desired outcome: Pay back of $119.99 PLUS $80 TOTAL $ 199.99
Was taken advantage of being in need of a battery. We were some 160km away from home and had no choice but to pull over to Canadian tire store #0399 Markam and get a battery. Would not advise anyone to use the auto service thanks.
RMEFFEN
Lawn tractor battery / customer service
I purchased a new lawn tractor battery from the Canadian Tire in Selkirk, MB on July 22, 2023. Yesterday, October 18th, 2023 I noticed that my lawn tractor wouldn't start. I tried placing the battery on a battery charger at home and it wouldn't take a charge. I tried putting it on a second battery charger, and it too wouldn't take a charge. I did a load...
Read full review of Canadian TireAuto service center
Took my suv to auto center for a quick diagnosis. Tild the mechanic we needed a relearn on the idel air. The mechanic told us it was another issue but not the orignal issue. Went home repaired what the mechanic said to repair. Same issue. Called back and was told im basically screwed I told them I needed it fixed for cancer treatments out of town. No luck. Took the suv to timmins nissan and diagnosed immediately and fixed no issues at all.
Desired outcome: Want my money back even if its gift cards
Today I bring my suv to put New tire on truck when done i paid money get to my truck i saw damaged on my bumper i go tell them they said not do it they bab services and don't care customer and hire someone no experience to do the nod make damaged to my 2018 truck is it who the top people at Canadian Tire can answer this
Tire change
Hello, I went to change my tires and they installed the wrong wheel nugs that also hold the hub caps in place. The mechanic put one tie wrap on each hubcap and I almost lost the hubcaps since they were not fastened correctly. I went back to ask why this happened and the manager said I was lucky the mechanic even tie wrapped them since it’s not their...
Read full review of Canadian TireAutomobile service
I took my 2010 Ford Mustang into the Canadian Tire Auto Centre at 157 Vermillion Road here in Winnipeg for an 8:00 A.M. on Friday October 6th, 2023 appointment for a grease and oil change. The low tire pressure light on the dashboard was on so I told them to check the tires and turn off the light. They told me that they had to order tire sensors from the...
Read full review of Canadian TireTreadmill
Purchased a treadmill and it broke within 24 hours. Manufacturer told me to return to place of purchase. Canadian Tire says no, and will only offer an exchange...which they dont have in stock and wont for some time. Customer support was useless. Im now out thousands and store and manufacturer are pointing the finger at the other...where does this leave me. Store #144 on Hebron way in St.John's NL
Read full review of Canadian TireCustomer treatment
Good Day, My name is Lyle Blomquist and I would describe myself as a loyal Canadian Tire Customer who has been visiting Canadian Tire stores for near thirty years. I currently reside in Kamloops BC and frequent both Canadian Tire locations in my community. If I am away and need products I turn to Canadian Tire when possible. I would consider my shopping...
Read full review of Canadian TireDog friendly stores are ruining it for us with real service dogs
I am getting really tired of going into the Spruce Grove Alberta Canadian Tire, where the store allows all pets. The Service Dog Act protects people like myself with Service Dogs. Our dogs have to go through 2 years of rigorous training before being certified. After they are certified, they must behave and ignore other dogs in public. Your Spruce Grove...
Read full review of Canadian TireService manager on St James location. Winnipeg, Mb
I drive a medical transportation van in the city of Winnipeg. During my pickups one of my passengers accidentally dropped his phone in the front passenger seat and the iPhone mysteriously fell through underneath the seat where we were unable to fetch it, it was stuck. With many attempts by myself and others we were unable to retrieve the iPhone. In last...
Read full review of Canadian TireService
Hello Sir/madam I’m Simranjit singh I live in 2-235 milltown blvd st stephen NB. I have “2011 scion TC car (coupe). Recently i took my car for oil change on 8th sep near about 4:30pm location 250 King St, St Stephen, NB E3L 2E5 After oil change i did some chores and went to work. I do two jobs so usually i use my car a-lot. Soon after 5 days on 13th...
Read full review of Canadian TireUnsafe conditions for 1 years that I have witnessed.
Un safe conditions for 1 years with no Manager doing nothing about it with meny completes... Well working on bicks and other employees working around the mess, and managers not dealing with the employees that are responsible for dealing with the mess. Somthing also need to be done about the rood employees that are treating the customer like garbage... There are 3 employees that do not treat customers very nice... Nothing will change unless someone investigated the store in a privet way.
an ad on of pics that the environment of Canadian tire is an un safe invirment Manigment doing nothe of the Mess.
Auto center service
I had a really bad experience at your auto center today at Canadian Tire(3516 - 8th Avenue NE, Calgary AB T2A 6K5). I went there yesterday for a wiper installation. They communicated to me that it might take 3 hours without an appointment so I understood and booked an appointment today Sep 17 for 1 p.m. I canceled my family appointments, traveled to the...
Read full review of Canadian TireOil change service
Hello Sir/madam I’m Simranjit singh I live in 2-235 milltown blvd st stephen NB. I have “2011 scion TC car (coupe). Recently i took my car for oil change on 8th sep near about 4:30pm location 250 King St, St Stephen, NB E3L 2E5 After oil change i did some chores and went to work. I do two jobs so usually i use my car a-lot. Soon after 5 days on 13th...
Read full review of Canadian TireAutomotive service
I went to Canadian Tire Rylander for the replacement of my car serpentine belt. After replacement I drove my car home but after parking, I heard a seizing sound. I check the car by lifting the hood and found out that it was a freon leak coming from a damage air condition flexible hose. I suspect that the AC hose got damaged during the replacement of serpentine belt. I called Canadian tire Rylander branch to report the incident but the staff just told how come it will happen explaining that serpentine belt is not connected to that AC. I am trying to explain that the hose was maybe hit during the replacement of the belt.
Deceptive Automotive Tire Pricing on the Canadian Tire Website
Please consider this message to be a formal complaint and request for Canadian Tire to address what I think is misleading winter tire pricing on your website. My three goals in submitting this formal complaint are for Canadian Tire to: 1. Honour the online $162.99/tire price; 2. Sell me 4 x 235/65R18 Michelin X-Ice® SNOW Winter Tire For Passenger & CUV...
Read full review of Canadian TireAutomotive repair service
Hi, my Battery went dead while visiting in Toronto on September 12/23 had to get a boost to start. While driving on the way home to Peterborough decided to get a battery. We went up Markham Road to the Markham Candian tire #0399.I asked the service advisor to check it and he tells me I will have to have a test, ok I said. The Mechanic takes the car in and...
the service
Canadian Tire LaSalle #230 2221 Boul. Angrignon Lasalle Qc H8N 3E3. Cashier:2 09/07/2023 17:12:27 did not ask consent for donation, and charged it directly. When asked for a refund, ignored me until pressed, then directed me to customer service. Customer service cashier:110 representative refused refund of donation, stating I was responsible for it. They reluctantly refunded me after I insisted. Afterwards, the representative Cashier:110 went to gossip with their coworkers about me in French, thinking I could not understand them. It was very rude and bad attitude. Then when I asked about the return policy they said I couldn't return it when I opened it so in that case I got a refund right away.
Washroom facilities
The women’s washroom was “out of order” . Sign posted to use the men’s single washroom. The toilet was dirty, the toilet paper dispenser was broken off the wall. A large roll of toilet paper was resting on the handrail. There was no soap in the dispenser and no paper towel available.
Friday, Sept 8, 2023 at 1:00 pm
Desired outcome: Make management aware and set up scheduled cleaning and stocking of washrooms.
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Canadian Tire Contacts
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Canadian Tire phone numbers+1 (866) 746-7287+1 (866) 746-7287Click up if you have successfully reached Canadian Tire by calling +1 (866) 746-7287 phone number 0 0 users reported that they have successfully reached Canadian Tire by calling +1 (866) 746-7287 phone number Click down if you have unsuccessfully reached Canadian Tire by calling +1 (866) 746-7287 phone number 0 0 users reported that they have UNsuccessfully reached Canadian Tire by calling +1 (866) 746-7287 phone numberOnline Customer Support+1 (800) 387-8803+1 (800) 387-8803Click up if you have successfully reached Canadian Tire by calling +1 (800) 387-8803 phone number 0 0 users reported that they have successfully reached Canadian Tire by calling +1 (800) 387-8803 phone number Click down if you have unsuccessfully reached Canadian Tire by calling +1 (800) 387-8803 phone number 0 0 users reported that they have UNsuccessfully reached Canadian Tire by calling +1 (800) 387-8803 phone numberCorporate Customer Relations+1 (800) 565-3356+1 (800) 565-3356Click up if you have successfully reached Canadian Tire by calling +1 (800) 565-3356 phone number 0 0 users reported that they have successfully reached Canadian Tire by calling +1 (800) 565-3356 phone number Click down if you have unsuccessfully reached Canadian Tire by calling +1 (800) 565-3356 phone number 0 0 users reported that they have UNsuccessfully reached Canadian Tire by calling +1 (800) 565-3356 phone numberFrench+1 (888) 727-7478+1 (888) 727-7478Click up if you have successfully reached Canadian Tire by calling +1 (888) 727-7478 phone number 0 0 users reported that they have successfully reached Canadian Tire by calling +1 (888) 727-7478 phone number Click down if you have unsuccessfully reached Canadian Tire by calling +1 (888) 727-7478 phone number 0 0 users reported that they have UNsuccessfully reached Canadian Tire by calling +1 (888) 727-7478 phone numberCanadian Tire Roadside Assistance+1 (800) 459-6415+1 (800) 459-6415Click up if you have successfully reached Canadian Tire by calling +1 (800) 459-6415 phone number 0 0 users reported that they have successfully reached Canadian Tire by calling +1 (800) 459-6415 phone number Click down if you have unsuccessfully reached Canadian Tire by calling +1 (800) 459-6415 phone number 0 0 users reported that they have UNsuccessfully reached Canadian Tire by calling +1 (800) 459-6415 phone numberCanadian Tire Bank+1 (800) 226-8473+1 (800) 226-8473Click up if you have successfully reached Canadian Tire by calling +1 (800) 226-8473 phone number 0 0 users reported that they have successfully reached Canadian Tire by calling +1 (800) 226-8473 phone number Click down if you have unsuccessfully reached Canadian Tire by calling +1 (800) 226-8473 phone number 0 0 users reported that they have UNsuccessfully reached Canadian Tire by calling +1 (800) 226-8473 phone numberTriangle Rewards
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Canadian Tire emailscustomerservice@canadiantire.ca100%Confidence score: 100%Supportmastercardcustomerservice@canadiantire.ca77%Confidence score: 77%support
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Canadian Tire addressPO Box 2000, Station Main, Welland, Newfoundland and Labrador, L3B5S3, Canada
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Canadian Tire social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 26, 2024
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