Dollar General
Reviews and Complaints

The Dollar General In Alba Texas store # 12379... This store needs a manager. the shelves are always empty with carts loaded down with boxes but yet employees never seem to get it put away. You cant get down isles because of boxes and carts loaded with boxes. Every time I go in with a list of 10 items, I am lucky if I get 2 or 3 items. You can never find anyone to help you, wait in line because employee's cant be found. The store really needs a manager that can actually manage a store. Does this store even have a manager, cause every time I ask for one, they aren't in. I m not usually someone that complains but this is really getting ridiculous, fairly new store yet looks like one that is many years old, junk everywhere not properly setup. I really hope you take this in to consideration and rally get a manager in this store that can actually handle it. I can tell you about at least 25 family members and friends and this is a small town, that have complained as well, when are you going to do something about it?

I went there and ringed the service bell. A cashier said he would be right there and an came quickly but manager just standing there texting and he walked up she responded with next time f_ckin rush it. After i was done checking out he started walk back and she goes well writing your [censored] for this now...everytime i come in there she is order employee's around but with swearing. As she just sitting there on her phone. She is rude and now will not being going back to that store anymore and will be telling people, friends and family to not go i will post on Facebook i dont care if this one closes.

While cashing out at store #00948 I had a heavy case of water and a 22 pound bah of cat food. The cashier refused to scan it with the hand scanner. She said it didn't weigh enough to use the hand scanner. I am disabled and I normally shop at this particular store for my convenience and ease of getting in and out of the store and convenience at the register. If this is the treatment that I will be receiving then I will shop elsewhere. I found it very unprofessional

At 14:20 pm at Dollar General Store #16874. Harassment Mr as I came in the door. Walked in to get some hunts pasta chicken noodle soup razor blades to shave and nair for my girlfriend. Before I could get around to get all of my product I hear an announcement the store has cameras all over if you need help please ask. But I did ask the young man if he could pull some Campbell soup out the back he refused and walked away when I got to the register and girl at the front cashier register the one whom made the announcement when on a personal phone and stay on the phone while cashing me out. I just want to know why when I a black male walk in the store she had to make that embarrassing racist comments. I have been in South Jersey 45 years and haven't had a problems at Dollar General until now Please Respond Thank you Jerome Newsome

Numerous occasions visiting the store. The associates are helpful and friendly, however the store is a wreck. They open after 8:00 a.m. while the parking lot fills up with customers waiting to shop. Upon opening, the floors are dirty, trash everywhere from the previous day. Isles are filled with carts of inventory. You can't shop those isles. Empty shelves.

I was shopping at the Dollar general in English IN store #7909 I got everything thing that I needed the manger was in there so I went to put my things on the counter that she was working at . she looked right at me then just left the register just walked away so I had to pick up my purchases and go to another register .why did she do that she did not get called away she does not want to do her job . She is very rude when you ask her something the place is always dirty she has no manager skills Dollar general needs to hire a good manger that knows what they are doing At the store #7909 in English IN and why are all the prices higher there then any other store and how many complaints does people have to make before the place gets cleaned up have somebody clean the place please.

I have never been one to file complaints. I am tired of people having poor work ethic and bad attitudes. It is not all about service either. They have to many stacks and piles of product in the isles. You usually have to wait in line in the main isle where customers come in and out and move out of the way all the time. There are some people I don't want to be that close to. We have had to stand in line way too many times for way too long for one employee to check everyone out while the others stand around and talk. Then some have attitude when asked to open another register. I am tired of smiling and being nice so I told one of the young ladies that this is at least the 4th time we have had to stand in line while y'all stand around and talk and left my basket at the counter that was at least a $50 sale. In a small community it is hard to say I will not shop here anymore. But until this changes I will make other arrangements.

The store number is #01350 i told the cashier it was the wrong phone card before i left she kept saying it was the right card after i tried it it didn't work ask can she exchange it for the right one after i called customer service to verify she give me the wrong card she still refuse to exchange the card after and before hand i told her it was the wrong card and then lied and said Ace Cash Advance buy phone cards back that's bad service i will never go back and im stuck without my money back and had to spend more when it was her fault in the first place never again will i shop there

I was in your store the other day and I believe the number was 9626. It's always clean so that a plus and the amount and variety of products is usually better than the family dollar closest to me. I asked the lady cashier who I believe to be the manager where a product was located and she told me and it was there. So later on I'm walking through the store and I hear her say to another person, "yeah I know all these little tricks these kids try to pull. I don't know where she went but I thought I saw her over there." Being the only person in the store at the time who appeared to be around a teenagers age, I felt the comment was about me. I'm not a kid or thief nor do I appreciate her assumption of me. I used to work as a cashier so I know about theft and how to deal with it and that definitely wasn't it. Thw gentleman who rang me out was nice and always is. Its just always something silly with one of the lady employees.

Walked into the Effort PA store and before I entered I was extremely shocked that there were used condoms on the ground, oil cans, heroin needles, I mean what kind of corporate establishment doesn't clean this up! I feel bad for some of the remaining good staff that has been there it's not their responsibility to clean that up. Second off, the aisles were completely trashed, customers leaving their own personal trash all over, the store smelled like marijuana in every aisle, and this is ok for a store? Upon my checking out I couldn't believe the attitude that was being thrown around. Both women at the register had no smile I wasn't greeted, the one girl had black hair and glasses and dressed like she was about to go to a club and was more interested in what looked like your venders, I actually over heard her giving her number out to people, while the long line was building up. The woman who checked me out had a name tag I believe her name was Sharon, no smile, kept looking down, and we'll I thought upon hiring people cleanliness and person hygiene was valued. Well not here, because she had holes in her shirt, she smelled like animal urine and some strange odor from her mouth. I know where I won't be shopping anymore.

The store in whigham georgia is a disaster all the time. There are totes of stuff all around there are rolltainers throughout the store everyday of the week. The bathrooms are blocked by totes and pilled up crap. This store needs a manager that can keep the store in good shopping condition. The aisles are always a disaster and empty. There seems to be no organization and some of the workers seem to be trying really hard but it seems to never get any better.

I always have to ask the cashiers to plz double bag if they are going to make bags heavy. 1 because I have R A 2 because the bags can n have broken! Also they put food products with soap shampoos dish washing liquid together. I went to this store as I do several times a month last night. And I was given a hard time about buying cigarettes but that's another story. I get home right at my front door one of my bags tears open and my jar of pickles broke all over my door way! I'm so angry I got a glass on my ankle not too mention no pickles!

I have complained a couple times and talk to customer support many occasions a couple months ago I went into the store with a friend and I did not know that this friend had been 86 from the store so therefore intern I had been 86 from the store four reasons my friend was supposed to buy some toilet paper and so I grab the big pack of toilet paper walk out the door with it little that I know my friend 1186 so they start and they take him out of there and because I was with him I got 86 as well and then she did it because she is racist

My sister recently worked at the dollar general in tuscumbia al... Well I had already been told that the manager brandy ragan had been bad mouthing my sister so I went in and purchased a few things and she proceeds to start telling me my sister broke into her house and calling her names like meth head and saying she was going to "beat her [censored]". So I wanted to see if I was the only one she would say it to and boy was I wrong 4 more people went in and she said the same things to them and some... So basically I do not appreciate her bad mouthing my sister I have been a manager I know that you can not do that but since she wants to talk about my sister you should go ahead and drug test her too u may be surprised oh and if she misses work any its because shes in jail because we are filing charges for slander and im telling everyone I know not to go in that store.

I purchased 3 Gift cards for 100.00 each and when i went to redeem them they advised already redeemed. so I called ITUNES and they advised because I purchased from Dollar General I would need to get with them. I have all receipts and the cards and cannot get my refund back from dirty cards. very upset with this company for not helping their customer.

On Tuesday 1 May 2018 I observed a DG Employee dumping her personal trash in the dumpster behind the store she got out the trunk of her car, Here is why this is not a good thing, if other people see someone driving up to the dumpster dumping their personal trash they will feel like they can do the same thing and this will create a devastating effect because people will start dumping tires, construction debris, yard waste, etc, and you guys will have a serious situation, just thought I pass that info on to you guys

Location: 6985 US Highway 401 South, Bunnlevel NC 28323
Individual: Ms Courtney
Vehicle: dark blue 4 dr Saturn

On today, May 2, 2018 at 10:27 am, I was shopping in store number 06368 when I saw the clearance sign that Bobbie Brooks apparel was now $1.00 for red triangle, green star and grey star clothing. I found two items that I want to purchase. One was a red long sleeved sweater dress and the other was a white t-shirt with pink writing on the front. Both items were green star but upon getting to the register they rung up full price. A lead associate was called to the register and she void both items and called the manager up front to discuss the problem. They both went over to the area to view the price signage. I waited for about fifteen minutes for them to come back with a solution. But they went back to the floor to continue putting out freight. Finally the sales associate went to see what was taking so long and remind them that I was still waiting for the items. They had gone back to putting freight on the shelves. They both came back up front, and the manager said that they could not override the price. But she could not give me an explanation as to why there was a clearance price sign with those descriptions but the items could not be sold. They were also the only items left on the shelves with those color stars. I felt like customer satisfaction was not even offered to me.

Our local DG store is awesome and we love everyone who works there . However we went in this morning and much to our surprise their cigarettes had jumped up $4.00 in price. I didn't know that until they were already scanned. So I went ahead and got them. The cashier had told me they cost more and I said that's fine, I thought 10 or 20 cents more not 4.00. With that being said I can guarantee you that your cigarette sales will go way down. This is a small town and people will go down the road to get them. Just right down the road $5.18 a pack.

My name is Dennis Davis, combat wounded veteran I went to the lacoochee Dollar Store in lacoochee Florida on May 1st at 9:07 a.m. bought some groceries that totaled up to $172 it took me about 30 minutes to go from my home to the dollar store and back the grocery cart that I had was a little over half full and it totaled to be a little over a hundred and $72 but I got to thinking when I was looking in my refrigerator it was it's half empty my freezer is less than a quarter full and some miscellaneous items on my counter and I'm thinking there is no way my grocery bill could have been over a $172 I have never spent that much at the dollar store ever and I would like you guys to please look into this because the last thing I want is to be robbed of my money that I almost died for in Iraq from the dollar General I did not take my receipt because I trust you guys I've never taken my receipt but this time I might have kicked myself in the [censored] but I hope that is not true thank you very much I will be looking for a response

Ok I was so happy to see a dollar general close to me it use to a family dollar. So I go in I put some things in my cart and ask to use there bathroom, they sad no and told me to to Starbucks. So I did say how can I go to a place that calls cops on people who r not buying, I was buying in the dollar store and I use to go months before so I know they did not take the bathroom out. So was happy to see the sore but also wanted to buy. I will never try to go there again. So sad. This happen 2 weeks ago. Thank you Mildred Gomez.