Dollar General
Reviews and Complaints

Went to the pioneer Ohio dollar general and was not allowed to access any of the freezer or cooler section. Two workers have it blocked off by big metal cages not allowing anyone down the isle to shop. How is this making money. I go to store to shop and here I can't because every week something is always blocked off. The store shleves always look empty and always cluttered is the manager doing this job?

Today I busted a dollar general store where I was not only very pissed off but rudely bombarded by the "manager". After following me and my sons to the bathroom upon exiting she proceeded to tell me she didn't hear my son wash his hands and that in her store no child would be running around without his hands washed.
A. His hands were thoroughly cleaned even though I'm the one who wiped his butt
B. This manager should know her place and shouldn't have even been listening at the door while me and my kids are trying to take care of our business.
She was very rude and had I not recently come to Jesus the situation would've ended badly. The lady "Shannon" is a rude individual who oversteps her boundaries and clearly needs to learn her place. She will make customers turn away from the store with her sour attitude towards CUSTOMERS. whom she had no business following and listening in on the restroom in anyways... weird.

Thank you.

Waited 5 minutes at point of sale as both employees on duty stood outside and smoked, as they came in and continued the conversation over by the donuts display, "the whole time a motion sensor bell was sounding my presence at the point of sale" was ignored for several more minutes, so I decided to leave and make purchase elsewhere, as I left the large blonde with face piercings made fun of me and laughed. So wile the manager is indisposed, this is how business is being conducted at the cherokee store, shes gonna be piiist.

When going into store to purchase toilet tissue and lysol there was only one register open with about 10 other customers waiting in line to get checked out. I then put my stuff back and left. Its like this all the time... I know this because I work right behind this location and myself or my employee goes and shops there for things we need in our store. The address is 2600 s irby st. Florence sc.

My boyfriend and i were shopping one evening and i noticed we were being followed i pointed out and the employee heard me state that she followed us though the whole store. She then said that she almost caught me stealing. My boyfriend got upset for the false allegations and he used swear words to express his anger. She said then that we were ban from the store. I called the store and ask the manger to check the tapes and she will see that i didn't steal. I feel that it was very unfair.

So i walked into the Westphalia Dollar General store Monday night after work around 5:30pm and the Assistant Manager Lisa was complaining out loud to the other employee about complaints that are being made about her.. carrying on while there is customers in there shopping . While i know everyone in the store could hear her entire conversation and about how innocent she is and how everyone is picking on her. I can promise you that is not case.. she doesn't make sure the store is nice and tidy. Lisa is constantly complaining about someone or something every single time I go in there. This store needs a new decent.. nice Assistant Manager..

To Whom it May Concern,
The Dollar General store in Factoryville, Pennsylvania has put the pregnancy tests and condoms behind the counter. I believe this is very unnecessary. Teenagers and young adults who need to buy them will feel embarrassed asking for them, and they will have unprotected sex instead. Since when did you have to be 18+ to purchase those things? Putting pregnancy tests and condoms behind the counter are creating more unwanted teen pregnancies that people will not adopt when the babies are born. Not to mention, Trump is shutting down all planned parenthood! Do you realize that? This needs to change ASAP! Just a few weeks ago they were over the counter!

On Saturday December 7th, 2018 myself, my fiance and our 2 year old disabled son entered the Dollar General off Dugan IN Wichita, KS. Having just left the Walmart across the street we stopped at dollar general realizing we had forgotten a few items. Half way through checking out I realized my wallet was missing. Getting anxious and worried I sent my fiancee out to check our car. When he came back with nothing I asked the clerk if I could leave my name, number and description of my wallet. He agreed and I left all that information. At this time my son had started screaming so I told my fiancee to take him to the car and asked the clerk if I could look around one last time. He agreed and once I had searched on last time I came to the front and while walking out seen my fiancee's back turned to him loading our son and the clerk grabbing my coat and sons blanket going through them including inside pockets. Unsure what I was seeing I scream, did you find it?! He looked up and held products in his hand, shocked I explained I hadn't even realized they were there due to being worried about my wallet. The clerk proceeded to accuse me over and and over of stealing. He asked to see my purse which I gladly let him. Realizing there wasn't anything in there he walked away and screamed for us to not come back. Mortified and absolutely shocked I got in and drove off. My fiancee informed me he was completely unaware the clerk had even come up behind him. I was still in the store at this time and at no time did he imply or even ask if we were stealing. Not only did he mortify me in front of strangers but in front of my baby as well. I am demanding something be done or will be taking this as far as I can. His behavior was absolutely unacceptable!

I live in Converese Indiana and the store here is gross. The employees are rude and the store is extremely cluttered. You guys are losing business very fast at this store due to the overall appearance of the inside. This has been complained about several times to you guys without anything being done. I would like to see something done or i will be contacting the state fire marshals office along with the health department. I hate to be this way but the store is gross and only gets worse. The manager is terrible and let's the employees kids run around the store and behind the counter. Thanks

I went to the dollar general to buy a 4 pack of velveeta macaroni cups and I went straight home to make them. I opened one up and seen this. All the noodles were hard and stuck on one side and nasty black gooey stuff was stuck up the other side. It stunk so bad it made me puke. I'm not sure if it was the dollar general that done this or the company who this but I want something done. I will not even buy these anymore

Ok I am a regular customer at the Dollar General Store #07151
824 State St.
Erie Pa 16501

It's unbelievable the lack of pride that is that is taken in that store. The floor is disgusting and needs replaced. The dairy refrigerator has been broke for over a week, and when I asked when it would be fixed, I was told maybe never, they don't care. I specifically came to the store for 4 sour creams which were unavailable because of the broken refrigerator. Please take more pride in your business and more care of your customers. I am very sick after just returning from an operation. It's very cold here and I really needed that sour cream. I'm disappointed.

My email is [protected]@gmail.com

Sincerely,
Bobby

The 1st thing i would like to complain about is how she treets her employees. So rude. Yelling at them for making a mistack and then going to the employees place to live and demanding to speek to the former employee. When the mistack was made the employee was right infrount to the regester and tried to cancle the transaction. The former employee tried to refund the product and that did not even work. The employee tryed to call dar to inform her that her drawer was going to be short by alot bit no money was touched and the pre paid card was left with a not on the receat. Dar did not answer her phone and blew up on the emplyee infrount of customers while talking on the phone with the employee. Dar threatened the employee about a rotanor that wasnt done and how she wasnt going to do it and if the employee wanted her job that she would come in for an hr. Dar should have talked to the employee in privit and not tell the employees parents if she didnt get ahold of her she was calling the cops. Reminding you the employee had that day only off. The employee has the recets of things she bought and left the card in dars office. The employee did not steel. The employee after going in that day crying and feeling like crap texted dar. Dar sat there and lied to the employee saying she wasnt fired just shes really pissed. Things started to change between dar and the employee. The employee has picturs of the recets of that day and dar telling the employee not to be ringing things in herself but never said it would lead into losing her job. Dar did not tell the employee anything about it and also seen the employee do it herself before. Do i beleive this employee should lose her job over one mistack she ever made? The cashier is human we make mistacks, well that employee worked over the weekend and would be so scard to go behind the desk to even clock in. While the employee was working she seen a rotanor that had a little note on it out in the an ial that said chemical slill dont touch. Isnt chemical spills soupose to be cleaned up right away? And dispose of properly? This employee came in sick, picked up shifts of people and gets treated like this? A chemical spill that someone could highly be allergic to compaired to someone making a mistack and trying to fix it should not cost a job. And being lied to. That person im talking about is me. I have read the handbook and understand it. Dar even said she seen me try to stop the tranaction and also seen me try to refund it all different ways and i have pictures to prove that i did. I will send them to you. There is nothing in the handbook that says a cashier can not perchus items themselfs. I hope something gets dobe about this because me being fired over a mistack and being treated like im nothing is rediculas. Getting yelled at because im not working fast enough but being blind in one eye right know due to losing my glass peace and dar knowing about it but wanting me to work sky shelfs and being on a lator that could hurt me. So if i lose my job because of a mistack and she can do that then i guess contacting my lawer and contacting the bbb is what im going to do. Aka another thing dg employees cant work by them selfs kinda funny hiw i would work 3-4 hrs by myself and thats ok. Do something about it or i will. Thanks.
Rebecca Dawson

This is the next time that I have been there and the management Heather is so many times rude. Just trying a question, and she thinks she does not have to work and she is better than customers trying to buy. Why is she in the store? Just get the check and not working? She can not just sit there and not help any people. I have seen so many people like her and they have no idea what they are doing. Fire her. Burlington, KS 66839.

I shop regularly at the store on the corner of union rd and gardenville in Cheektowaga NY. It happens to be 26 degrees outside and your store is not much warmer. Every time I shop there all winter it feels like they have no heat on. Is this a policy with your store to not provide heat for your employees? If I am cold shopping with a jacket on then how are your employees suppose to work under these conditions. No less every time I go in there one on your employees is sick and who do you think is the blame for this. I am very disappointed and feel that it is time to stop shopping at your stores and make sure I get the word out on how you treat your own people. And believe me when I say I am not the only customer that feels this way as I have heard others complain while in your store. I do hope that you will take this complaint seriously and rectify this problem with your stores in the Buffalo area.