Dollar General
Reviews and Complaints

I went dollar general and put 100$ on a netspend debit card. Came home to pay a bill with it but it would not let me use the card. I called netspend and they told me I wasn't registered on their computer. I have used netspend for 20 years. But I went ahead and registered again and tried to register the card again but it wouldn't register the card. So I called netspend again and they told me the same thing again and told me to go back to dollar general. Si I went back to dollar general and the manager told me she couldn't put the 100$ on another card that I had to contact INCOMM.com. since I contacted them 4 times now and this is where I'm at on this situation. Now my bill is past due. Water is shut off and now I have to come up with another 60$ plus the 100$ to have my water turned back on and I have no money to have it turned back on.

Very rude and vulgar behavior in the Uniontown area Dollar general. The employee had a name tag of Kalie and she acted as though we were invading her space. She was in the phone with someone-appeared to be voice texting-and several times used the "[censored]" word. While I understand that people use that word frequently, we feel that it is very unprofessional for a store employee to be heard.

We do hope that some disciplinary action will be taken against this employee.

TY

Steve from Keisterville, PA

The older Dollar General Store in Jay Oklahoma, last week they had all their Christmas Decorations from the last year or longer on sale 50% off. This week the same decorations are full price again. Somebody needs to go look at this Store by suprise. Its dirty there is always no room to get around very well because they have so much and carts with more stuff to put away everywhere. It is not a one time thing literally everyday I shop there the poor crew is struggling to get things off the many carts all over and on the shelf. So why not clear out that old merchandise and make room for the new? Seriously someone is going to get hurt trying to navigate this store.

Your Store located in Terra Alta wv, is a joke, I am a council member that lives in the area, and goes to the store frequently, and I went their yesterday and today.

Yesterday the only one I saw working on helping others and customers, was a manager Carrie, and she was the only one that was on the phone, helping a customer and working on the register, and I was there today to buy something and the person named logan walked away from me and I had an item to purchase and the manager Rhonda was there and did not do anything or say anything to the cashier so i set my item down Carrie who appologized and said something was wrote up, and I just said thats ok, I will go to another store and i left but for the lady carrie to get wrote up and for them the cashier and manager I who represent the town hear alot and look over alot but there is no wonder why you dont and cant keep employees, the manager rhonda goes on vacation more than any employee i know the others are part time and working full time hours and i will have a copy of this and feel that someone needs to look into this. and I know your down to only 4 employees and some of them are about to leave this is something that I would want to understand and be attentive on so hope someone does something

around 3pm on september 1st 2023. I am or was the assiant manger till 3pm september 1st i quit bc for one the schudele wasnt posted and asked to get off tomorrow september 2nd by 8pm bc i had plans with my family i was told no bc i had to train a new person which the store manager melissa Blair told me she was having 4 on night shift anyways. Another thing i know for a facyt she has been changing my time sheet. I got sick of it and quit i really didnt want to bc i love my job. In the last few weeks i hated coming to work bc for me it felt like a bad enivorment. Im sending you screenshoots of my time sheets i bet if u go and look at them they will not make up where there were days i never got a break and she messed with the time sheet to make it look like i did

I’m a current employee of the company, along with my fiancé. We were hired together, under the same address, and the DM and SM knew we were together and told us that was fine, as long as it didn’t interfere with our work ethic and focus, or any fornication didnt occur on store property. We followed these guidelines properly, and handled all tasks very well. We have recieved countless complements from customers and coworkers on our ability to remain professional, assist customers, and complete tasks. When we were hired the store was a complete mess, and now it has improved greatly, which has also been verbally announced by multiple customers. Once the store was sorted and cleaned up and our customers began returning at a rate that was extremely impressive, we have been told that our jobs may be under threat. As of now we feel as though we have been mislead by our employers, and used in order to get the store functioning properly. This is a huge disappointment as we love our store and our jobs there, and give all the effort possible every time we work.

On 08/23/2023 at approximately 8:15 PM, I entered the Dollar General store at 405 S Michigan Ave, zip, 48602: I picked up two 20 oz. Cherry Cokes because the shelf sticker read $1.75 each, so with deposit charge, should have been a total of $3.70 for two Cherry Cokes. But when I got to the checkout, the elderly lady waiting on me rang up $4.70! When I protested, she insisted the items were $2.25 each! So I walked away briefly, returning with the attached image of the shelf sticker. I told her. "$1.75, get the stickers right!" The woman was totally indifferent to my issue, as I walked out commenting that my time was wasted. So I drove another 1/4 mile to a Family Dollar store and bought Cokes for the price they were STICKERED at. That was the LAST TIME I'll ever enter into ANY Dollar General store again! Compared to Family Dollar, workers are commonly rude or at least indifferent to customers. I'm a senior on benefits, who will no longer tolerate this sort of treatment!

good evening my name is Katelyn askew on 08/22/2023 I was terminated from dollar general before my shift even started but the real reason why I am typing this is because on 08/22/2023 my manager Mercedes Lilly called me into the office and told me i was terminated for shortage of money that happened six weeks ago i was not a key holder at the time there were two other individuals that were key holders at this time my drawer was 16$ short they failed to discuss the matter with me and this happened 6 weeks ago I spoke with the assistant store manager Jeremey on serval occasions before I came back to be being a key holder their district manager Kevin failed to explain to me about the situation there was no proof I wasn't warned or notified about the situation.

Aug 22,2023

New dollar general state park rd Windsor sc.

The store was locked with worker inside at 8:00pm with sign that said closed due to management. It has signs saying closed alot especially on Sunday. Or signs that say they don't take cash. With employee statement saying it wasn't here Job to get change. Really nice store if you can actually shop it.

GOD

KNOWS

August 22, 2023

References: ORGANIZED, CLEANIESS, TIDY STAFF CREW { ARE U OCD? }

Viewing various COMPLAINTS informational and cleanness at DG MARKET {Dollar General}. Since new store haven been built. Same COMPLAINTS verbally and keeps appearing same with various staffs that works at store in Wright City, Missouri MOLD keeps appearing. At the store there's a VIDEO camera inside and outside. Since "MENTAL HEALTH DISIABILTY" ISSUES BIG or small. COMMUNITY WE COULD AND CAN join TOGETHER.

We're asking these individuals to take ACTIONS for POSITIVENESS in VISIONS of GROWTH for FUTURE is REAL