Dollar General’s earns a 1.2-star rating from 3854 reviews, showing that the majority of bargain shoppers are dissatisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Truck driver
The truck driver was driving on hwy 328 in between harriman, tn and oakdale, tn about hit my husband on the curves. The date is 8/16/23 and the time was after 3:00 pm in the afternoon. The driver came around the curves on my husband's side of the road and never even stopped! My husband had to slam his brakes on to keep the truck from running over the top of his truck. You need to quit putting your stores in the country on the back roads that are not made for semi trucks!
Desired outcome: you see how we feel about your stores in the rural country.
Workplace practices
I work for Dollar General 16407 I have been there for almost two years. I have filled in at two other stores during inventory and when they needed extra help. I am 55 years old and one of the oldest at my store. We have a manager in training that has taken over and stays on her phone all the time. I understand that she has to answer when it is the district...
Read full review of Dollar GeneralI was wrongfully accused of miss managed funds in my till!
TodayAug. 15thi was wrongfully fired from the Manistque store!, There was 50.00 missing out of my till, I was not the only one unit yesterday, and not the only one who knows my number!, anyone can clearly see me on camera, my hands are on the counter, behind my back and or down by my waist hands opened at all time, even walking away! There is no way I...
Read full review of Dollar GeneralStore hours
My store in Terry, Ms claims not to have any air and they have changed their hours because of it. I don't understand how a multi-Million dollar company can not get the air fixed in one of their stores. The new hours are very inconvenient especially when I get off work and would like to stop and pick up something and they are closed. This store has the most...
Read full review of Dollar GeneralManager's treatment of employees in front of customers
The manager, Paula, at the Dollar General in Minier, IL, angrily berates employees in front of customers which is highly unprofessional and makes us customers feel ill at ease. We wonder if we should speak up in defense of the hard-working employees who do not deserve such treatment, at least, from our standpojnt. One employee is special needs, and works a...
Read full review of Dollar General and 1 commentGallon pickles
These pickles are horrible. They are mushy smell horrible taste like chemicals and taste like the plastic jug. Please have these taken off the shelf before kids are eating these and don't know they are bad for them. They need to be put back into the glass jars, these pickles are being wasted and thrown away. I am sending photos the Juice is out my jug because I was throwing them away. I purchased these in July in poplarville, ms at the dollar general
Desired outcome: My 8.00 back
Clover valley kosher dill pickles gallon size
These are the worst pickles I have ever had. I love to drink pickle juice also, but it's a no go with these. I checked the expiration date and they are suppose to be good for another 2 years. If they are this bad now, I hate to know what they were like if somebody didn't purchase until closer to expiration. These things are rancid, not to mention that I paid more for these than I would a name brand at any other store. I just happen to live close to DG and really wanted pickles. I thought surely you Can't mess pickles up, and went for the big jug! Boy, was I wrong! Such a disappointment.
Desired outcome: I would like my money back, or at least a good jar of pickles in its place. I spent almost $8 on these gross pickles.
Wrongful dismissal
I was the asst. Manager at my store. I reported my manager for not giving notice of schedule (never over 24 he notice) and theft occuring by my manager. After she found out I was taken off the schedule without being given a reason or notice. I've avoided the store since July 16th to avoid drama. I was forced to make a purchase from the store on 8/3/23...
Read full review of Dollar GeneralMy vehicle damage
Hi this is Timothy the incident happened on March 26th 2023 I was entering the Dollar general entrance when I hit a big pie hole on the right side up the entrance I stopped my vehicle quickly and look on my right side and there was a big pothole with a basket in it that's grocery basket so I reported it to the manager inside the store and gave her all my information and I went back to work so I came back the end of the week to follow it up I gave her the type of vehicle I was driving the accident happened to about 12:15 on a Wednesday I do have pictures of my vehicle and I do have two estimates to go along with with it I want to get my vehicle repaired soon as possible thank you and get back shortly
My vehicle estimates
(1)Palmetto paint and body
Grand total 3,651.57
Phone#:[protected]
Fax#:[protected]
Customer:Tim woods
(2) mark Williams collision center
Phone #[protected]
Fax:[protected]
Customer: Tim woods
@Tim woods
26-b jaybird trail
Lugoff sc 29078
Yes I was in motion but they should have had something visible to see they just had a basket cart in the pothole they should have had a big barrel maybe orange or yellow I couldn't even see the grocery basket in the pothole because it was so small I couldn't even see it in my rear view mirror or side mirrors
No one wants to work at store #14321, White Lake
There seems to be a lack of leadership at the White Lake N.Y. store. They are always out of stock with a lot of merchandise. When confronted they blame it on the delivery trucks. I personally waited until after their delivery by 2 days, and there were boxes stacked all over the store. When I asked the woman about it, she very nastily said grab a box and do...
Read full review of Dollar GeneralStore employee
I use to work for the company but had to leave due to personal reasons it was almost 2 years ago. I went into a freshly built dollar general store that was built near my home. I was greeted by an old employee and she said hi. I preceded to walk around the store taking in the new store and seeing the changes and difference of this brand new store. When I wa...
Read full review of Dollar GeneralVery bad workers and disrespectful
How u doin my name is ms Jones and I gone to the dollar general on 186 west market street. First the little worker they do have is very disrespectful and dnt let me get on the manger who work there is very nasty. She let these young boys cum to dollars general everyday and take everything and walk out with it. I told about it walk day and she got so nasty to me am ready to put my hands on her. And the little boy dnt say nt either he be lost. But am just saying y'all to check out and get sum new worker over there.
Thank u
Store efficiency
As a customer at the dollar store in Shelburh Indiana and a person who has also has a lot of experience working retail I've noticed a few things. 1. There are usually several stock carts piled high all around the store that I've had to move in order to get to the products that I needed. 2. There are displays blocking shelves, product and isles which have to...
Stealing employee
07/23/23 around 7:30pm I was in the store in Start, LA. I left my wallet at this store. I went back 07/24/23 around 8:30am to see if anyone had seen my wallet. The manage on duty informed me that I needed to file a police report. I did as she instructed. I just found out on 07/25/23 the security camera showed that my wallet was turned in by another customer...
Read full review of Dollar GeneralAisles are plugged.
I was so happy when the Dollar General was built about 3 miles away.. I have to say I am completely disappointed with it. You can never get what you need because the shelves are always empty and they have those big carts loaded with merchandise to be put on the shelves. Today, again I went down and got 3 items out of 4. Honestly, you can't get at the shelves because they are blocked. There were quite a few customers there a little after 3 o, clock today 7/25/23, and all complaining about you can't ever get what you want. And the aisles are so full of unpacked items that customers had a hard time getting around. A Dollar General spokesman that represents Boyle County Kentucky needs to drop in on the Parksville, Ky Dollar General. Something has to be done if, in my opinion, they want to stay open.
Heartland farms seafood medley cat food
We on the regular go to the dollar store to buy things but buying cat food has never been a problem till now. We bought this food thinking it would be safe for our cats. Then not long after we have fed them it they have been throwing up every time they eat. If this product really makes my cats I’ll and there’s a huge vet bill I will be more than livid. After doing research I’ve seen there is another complaint about this food with mold! I haven’t see mold in the food but the food shouldn’t be molding a week after purchase. Not only that but the brand has had several recalls in the past. I’ve never had this big of a problem with the dollar store but now I do.
contacting health dept. f you don't respond to this
On Sat. 7/22, I went to my local Dollar General in Hilliard, FL. As I walked in, the guy going in right behind me was was barefoot and the feet were dirty. I told the girl at the register he was barefoot and she said OK!, so I thought she would tell him to leave. However, after I finished shopping on was on line to check out, the dirty barefoot guy got on line behind me. I took a photo of it and attached it below. If I get no response to this email, I will be sending everything to Nassau County Health Dept, and I'd think they'd have something to say to you about it. There should be a sign saying shoes are required, like many stores have - NO SHIRT, NO SHOES, NO SERVICE,
Desired outcome: I also want an apology that the store allowed him to keep shopping, and served him at the checkout, as well as some assurances that I'll never have see a disgusting thing like this again in your Hilliard, FL store.
"Karen" much? No one forced you to continue looking at his feet. Did you ask permission or just start snapping pictures? Either way, YATA. Oh, to be a fly on the wall of the Nassau County Health Department when they receive this complaint. If anyone is deserving of an apology, it is him.
Employee mistreated and other employees allowed to cuss and scream at the employee and nothing done about it
I was in the store to July 20,2023 and witnessed a young new employee scream and cuss at another employee all while the employee being cussed at was trying to wait on customers and tell the young lady to stop and even when the employee walked off from assisting customers the younger employee followed her getting in her face screaming profanities at her and...
Read full review of Dollar GeneralHamburger buns
I bought a pack of Clover Valley hamburger buns on 07/19/2023, with the best if used by JUL [protected]:45 3, and these buns are so horrible. Stale, tops crumbling off, kinda stiff and aren't worth sh&*! I purchased them from a dollar general in mayfield ky, Hwy 303 to be exact...just when I thought that clover valley may be almost equivalent to other name brands they go and put out some crap like this, low quality and most definitely overpriced for the product period! Shame on you~
Desired outcome: I would like my money back
nasty smell of marijuana in store
my name is Aaron Bledsoe, I am filling a complaint marijuana smell in the Wellsville new York dollar general 8875.. today on 7/17/2023 at 12:30pm I was shopping at the dollar general and all we can smell at the store was marijuana. through out the store and I got a contact high from being in there. and there was customers in the store too. I would think you...
Read full review of Dollar GeneralDollar General Reviews 0
If you represent Dollar General, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Dollar General
The product range at Dollar General is diverse, encompassing everyday items such as cleaning supplies, groceries, health and beauty products, pet supplies, toys, clothing, and home decor. The stores are designed to make shopping simple and hassle-free, with a layout that allows customers to quickly find what they need.
In addition to physical store locations, Dollar General also provides an online shopping platform, where customers can browse and purchase a selection of goods. The website offers features such as a store locator, digital coupons, and weekly ads to help consumers find discounts and plan their shopping trips.
Dollar General's services include a mobile app for easier access to deals and the DG AutoDeliver subscription service for regular deliveries of select items. The company also offers a loyalty program, DG Rewards, which allows customers to earn points and save on future purchases.
While Dollar General focuses on affordability, the company also emphasizes convenience by maintaining stores in rural and urban neighborhoods that may be underserved by other retailers, aiming to be a one-stop shop for basic consumer goods.
1. Log in or create an account: To begin, please ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, you will need to create one by providing the necessary details and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which you can find at the top right corner of the website. Click on this button to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, provide a concise summary of your main issue with Dollar General. This title should be clear and to the point, allowing readers to understand the crux of your complaint quickly.
4. Detailing the experience: When describing your experience, be as detailed as possible. Include key areas such as customer service, product quality, pricing discrepancies, store cleanliness, employee behavior, or any other specific incidents that occurred. Mention any transactions you had with Dollar General, including dates, store locations, and what you purchased. Clearly describe the nature of the issue, the steps you took to resolve it, and how the company responded. If you attempted to resolve the issue, detail that process. Explain how this experience has personally affected you, whether it was a loss of time, money, or trust in the company.
5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that support your claim, attach them to your complaint. However, be cautious not to include any sensitive personal information that could compromise your privacy.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred as a result of your experience with Dollar General. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, exchange, apology, or any other form of redress.
7. Review before submission: Before submitting your complaint, review it thoroughly to ensure that it is clear, accurate, and complete. Check for any spelling or grammatical errors, and verify that all the information presented is correct.
8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.
9. Post-Submission Actions: Following the submission of your complaint, make sure to check back regularly for any responses or updates. ComplaintsBoard.com may notify you of any comments or resolutions proposed by Dollar General or other users.
Overview of Dollar General complaint handling
-
Dollar General Contacts
-
Dollar General phone numbers+1 (877) 944-3477+1 (877) 944-3477Click up if you have successfully reached Dollar General by calling +1 (877) 944-3477 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (877) 944-3477 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (877) 944-3477 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (877) 944-3477 phone numberMedia Inquiries+1 (615) 855-5775+1 (615) 855-5775Click up if you have successfully reached Dollar General by calling +1 (615) 855-5775 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (615) 855-5775 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (615) 855-5775 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (615) 855-5775 phone numberPaid Advertising Inquiries+1 (888) 877-9374+1 (888) 877-9374Click up if you have successfully reached Dollar General by calling +1 (888) 877-9374 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (888) 877-9374 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (888) 877-9374 phone number 1 1 users reported that they have UNsuccessfully reached Dollar General by calling +1 (888) 877-9374 phone numberHuman Resources Inquiries+1 (800) 678-9258+1 (800) 678-9258Click up if you have successfully reached Dollar General by calling +1 (800) 678-9258 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (800) 678-9258 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (800) 678-9258 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (800) 678-9258 phone numberCustomer Service Inquiries+1 (855) 275-3447+1 (855) 275-3447Click up if you have successfully reached Dollar General by calling +1 (855) 275-3447 phone number 1 1 users reported that they have successfully reached Dollar General by calling +1 (855) 275-3447 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (855) 275-3447 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (855) 275-3447 phone number100%Confidence scoreHuman Resources Inquiries+1 (877) 797-2959+1 (877) 797-2959Click up if you have successfully reached Dollar General by calling +1 (877) 797-2959 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (877) 797-2959 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (877) 797-2959 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (877) 797-2959 phone numberBulk gift card sales+1 (866) 407-6946+1 (866) 407-6946Click up if you have successfully reached Dollar General by calling +1 (866) 407-6946 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (866) 407-6946 phone number Click down if you have unsuccessfully reached Dollar General by calling +1 (866) 407-6946 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (866) 407-6946 phone numberReturned check inquiries (Certegy)
-
Dollar General emailscustsvc@dollargeneral.com100%Confidence score: 100%Supportdgchargedsales@dollargeneral.com100%Confidence score: 100%Bulk gift cards inquiriesprivacypolicy@dollargeneral.com100%Confidence score: 100%Privacy inquiriesdstewart@dollargeneral.com94%Confidence score: 94%marketing
-
Dollar General address100 Mission Ridge, Goodlettsville, Tennessee, 37072, United States
-
Dollar General social media
-
Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 19, 2024 - View all Dollar General contacts
Most discussed complaints
So tired of rude clerks!Recent comments about Dollar General company
Poor customer service
Walmart
2761 reviews
Bill Rapp Super Store
3 reviews
Boos and Sons
2 reviews
The Bartell Drug Company
14 reviews
![Liquor Control Board of Ontario [LCBO]](/images/business/48-48/120777/liquor-control-board-of-ontario-lcbo.){kind=small}
Liquor Control Board of Ontario [LCBO]
199 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.